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  • MARTIJN LINSSEN  |  TUESDAY, JULY 27, 2010
    [Knowledge Management] In Pursuit of Coherence – Open Government and Thee
    Home About Complexity Reading List Knowledge Management Reading List In Pursuit of Coherence – Open Government and Thee John 0 comments Uncategorized Jul 27 Perhaps the priority for Open Government is to aim for something beyond Openness. Back in 2008, my project team had the opportunity to hear from a European civil minister.
  • MARTIJN LINSSEN  |  SUNDAY, AUGUST 8, 2010
    [Knowledge Management] “Human beings are social animals. We come together two by two in.
    Home About Complexity Reading List Knowledge Management Reading List How Are You Clumping? These groups assemble to achieve distinctive aims and to provide the satisfactions of sociability…Management thinkers, influenced by economists, have been slower to see the importance of social groups in organizations. But I digress.
  • MARTIJN LINSSEN  |  TUESDAY, AUGUST 31, 2010
    [Knowledge Management] Free Yourselves from the Tyranny of the Document Metaphor!
    Home About Complexity Reading List Knowledge Management Reading List Free Yourselves from the Tyranny of the Document Metaphor! Simple: I am trying to shake us free from the belief that improving documents will improve somehow knowledge flows and understanding. One friend offered that documents are not barriers but constraints.
  • MARTIJN LINSSEN  |  SATURDAY, SEPTEMBER 25, 2010
    [Knowledge Management] Raising the Dial Tone, Part 2
    About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management. In most cases that communication is satisfactory. This is a good thing.  This is how disparate networks form ‘small worlds.’ What are these?  Network scientists call this increasing network cohesion. The problem? 
  • MARTIJN LINSSEN  |  WEDNESDAY, OCTOBER 6, 2010
    [Knowledge Management] Increasing “Jointness” and Reducing Duplication in DoD Intelligence
    Home About Complexity Reading List Knowledge Management Reading List Increasing “Jointness&# and Reducing Duplication in DoD Intelligence John 0 comments National Security , Social Media Oct 06 When the Secretary of Defense asks you to do something, you need to heed the call, whether you are in government or not. phase.
  • MARTIJN LINSSEN  |  FRIDAY, DECEMBER 24, 2010
    [Knowledge Management] In Praise of the Olds
    About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management. And so I write to praise them, me, this holiday for a simple reason:  The Olds enjoy life more than you do. Also, we are no longer responsible to remove said soil. Their ages ranged from six to eighty. 
  • THE SMART WORK COMPANY  |  TUESDAY, DECEMBER 2, 2008
    [Knowledge Management] Starting At The Very Beginning
    There’s enough unfair manager bashing around. Yes of course there are bad managers – we all know them. Most managers I know, myself included, were thrown in at the deep end into their first management position. You are already hyper-busy. Why might you want to find the time to come here? Click here to cancel reply.
  • THE SMART WORK COMPANY  |  WEDNESDAY, DECEMBER 10, 2008
    [Knowledge Management] Self-esteem, Dignity And Yearning For Learning
    To be fair, our employer and managers treated us as such. Few management gurus earn that status in my eyes. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc?
  • THE SMART WORK COMPANY  |  MONDAY, DECEMBER 22, 2008
    [Knowledge Management] Do What? Moon. When? End Of Decade | The Smart Work Company
    All from the application of shared knowledge and experience. ‘ attributed to Lao-Tzu Posted by Anne Marie on Monday, December 22, 2008 at 11:53 am Filed under Uncategorized · Tagged with Mobilising Knowledge Speak Your Mind Tell us what youre thinking. End Of Decade Do What? End of decade.&# Isn’t that great?
  • THE SMART WORK COMPANY  |  SUNDAY, JANUARY 4, 2009
    [Knowledge Management] Learning From The Past
    Thinking about the businesses I currently work with, and have worked with over the years – large and small from many sectors, nationally and internationally – they have not cared whether knowledge and methods are new or old. Galbraith’s The Great Crash 1929. Wall Street had a “day of reckoning&# in 1970.
  • THE SMART WORK COMPANY  |  SATURDAY, JANUARY 10, 2009
    [Knowledge Management] Time To let Rip
    What I want to do is critique the The Future of Management , by Gary Hamel (with Bill Breen) as I read it. I am well aware that I may well be inviting egg on my face, severe criticism and ridicule. have a deep weariness of reading about supposedly new paradigms emerging in ways of working and management practices. and Enterprise 2.0)
  • THE SMART WORK COMPANY  |  MONDAY, JANUARY 12, 2009
    [Knowledge Management] Management Innovation | The Smart Work Company
    Monday, January 31st, 2011 News Feed Comments Home What We Do The Learning Place Team Blog Display Uncategorized Contact You are here: Home / / Management Innovation Management Innovation 0 When Is New Not New? The emphasis is Professor Hamel’s. And what about when they resisted? This is crucial. Surely not?
  • THE SMART WORK COMPANY  |  SUNDAY, JANUARY 18, 2009
    [Knowledge Management] The Future Of Management
    Monday, January 31st, 2011 News Feed Comments Home What We Do The Learning Place Team Blog Display Uncategorized Contact You are here: Home / Uncategorized / The Future Of Management The Future Of Management 0 “Disengaged Employees. There is a wealth of EU and UK nationally funded research into new ways of working and managing.
  • THE SMART WORK COMPANY  |  TUESDAY, JANUARY 20, 2009
    [Knowledge Management] How Do We Survive? How Do We Prosper?
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? How Do We Prosper? How Do We Survive? How Do We Prosper? He said constantly look at cash and costs. Hurrah!!
  • THE SMART WORK COMPANY  |  WEDNESDAY, JANUARY 28, 2009
    [Knowledge Management] Shifting Mental Models
    Perhaps the west is waking up from this collective madness and hopefully beginning to restore our focus on production, urgently recognising that expertise, knowledge and skills are core to economic value-creation. The three years working on this programme with senior Russian executives have been a highlight in my working life. hope so.
  • THE SMART WORK COMPANY  |  THURSDAY, FEBRUARY 5, 2009
    [Knowledge Management] More Future Of Management
    Over two days, this group came up with a list of 25 Stretch Goals For Management. Wasn’t Peter Drucker saying something very similar back in 1954 when he was writing about The Practice Of Management ? So Drucker proposes a deeply human and humane view of managers and the potential of management practice.
  • THE SMART WORK COMPANY  |  WEDNESDAY, FEBRUARY 11, 2009
    [Knowledge Management] Finding Your Voice
    He said the person he had spoken to earlier in the week, who was so passionate about the waste of people’s knowledge and desire to shine at work, was not the voice he was hearing online. Not from my detailed knowledge of who is saying what in workplace research, which is what I have been writing about. Or your heart sing?
  • THE SMART WORK COMPANY  |  MONDAY, FEBRUARY 16, 2009
    [Knowledge Management] Common Sense?
    “Even non-bankers with no ‘credit risk management’ expertise, if asked (and I have asked a few myself), would have known that there must have been a very high risk if you lend money to people who have no jobs, no provable income and no assets. This is from a mural in Shadwell , commemorating the 1936 Cable Street Riot.
  • THE SMART WORK COMPANY  |  THURSDAY, FEBRUARY 19, 2009
    [Knowledge Management] Moral Heroes
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? come from generations of nurses. Her daughter, my auntie, was a nurse. She, like my sisters, is a senior nurse.
  • THE SMART WORK COMPANY  |  MONDAY, MARCH 2, 2009
    [Knowledge Management] Getting Going
    The first wave was twenty years ago in manufacturing when shopfloor operators’ knowledge and experience were crucial to continous improvement and problem-solving activities in lean manufacturing. The working title was “Smart Working: Creating The Next Wave&#. We are just not making enough use of these insights. Here we go.
  • THE SMART WORK COMPANY  |  TUESDAY, MARCH 3, 2009
    [Knowledge Management] Work-In-Progress
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Right, the gloves are off.
  • THE SMART WORK COMPANY  |  WEDNESDAY, MARCH 11, 2009
    [Knowledge Management] Mountains And Molehills
    Treat people badly, unfairly, excessively control, micro-manage and distrust them, and they resist, disengage and sabotage. Formal systems influence what people do. A lot is already understood about what effective formal systems look like and much of this knowledge is overlooked. include myself in this criticism. So far so obvious.
  • THE SMART WORK COMPANY  |  THURSDAY, MARCH 12, 2009
    [Knowledge Management] Mountains and Molehills (2)
    We had a session last year where we explored Knowledge Management and Enterprise Social Networking. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? Radical.
  • THE SMART WORK COMPANY  |  FRIDAY, MARCH 20, 2009
    [Knowledge Management] Smart Work Company Manifesto | The Smart Work Company
    Monday, January 31st, 2011 News Feed Comments Home What We Do The Learning Place Team Blog Display Uncategorized Contact You are here: Home / Uncategorized / Smart Work Company Manifesto Smart Work Company Manifesto 1 Old Style Management Is Dying Sadly, no-one has told the patient. We have been here before. The Last Word We know what to do.
  • THE SMART WORK COMPANY  |  TUESDAY, MARCH 24, 2009
    [Knowledge Management] Ada Lovelace Day
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? have two nominations, one historical and the other sort of current. Click here to cancel reply. Right, the gloves are off.
  • THE SMART WORK COMPANY  |  TUESDAY, MARCH 24, 2009
    [Knowledge Management] Management Reformation
    The output from the meeting was a list of twenty five stretch goals for management, Management Moonshots, ten of which were ‘regarded as uniquely critical.’ It is possible to map many of them against classic texts from management thinkers I respect, some of whom were there at the meeting. And there’s the rub.
  • THE SMART WORK COMPANY  |  WEDNESDAY, MARCH 25, 2009
    [Knowledge Management] What Is The Point?
    have just read this article in HR Review and thought ‘ho-hum’ It is headed ‘Businesses Urged To Give Employees ‘More Autonomy and Less Intensive Management’’ and comments on a new report from the Work Foundation, Knowledge Workers and Knowledge Work. We already know all this. A new era in management?
  • THE SMART WORK COMPANY  |  MONDAY, MARCH 30, 2009
    [Knowledge Management] G20 Reflections
    The new industries require different sorts of skill and knowledge to the knowledge and skills needed to build ships. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc?
  • THE SMART WORK COMPANY  |  MONDAY, APRIL 6, 2009
    [Knowledge Management] The Smart Way - Work-based Learning
    Knowledge, tools, techniques and new perspectives are introduced as needed in a just-in-time way. Posted by Anne Marie on Monday, April 6, 2009 at 12:07 pm Filed under Uncategorized · Tagged with Management Reformation Speak Your Mind Tell us what youre thinking. Mine is one such profession. Hurrah! hear you say.
  • THE SMART WORK COMPANY  |  FRIDAY, APRIL 10, 2009
    [Knowledge Management] Smart Work Company Press Release
    Wishing everyone a restful and happy Easter holiday Posted by Anne Marie on Friday, April 10, 2009 at 2:23 pm Filed under Uncategorized · Tagged with New Ways of Working , Smart Working , The Future Of Management Speak Your Mind Tell us what youre thinking. Press release of the The Smart Work Company launch. Click here to cancel reply.
  • THE SMART WORK COMPANY  |  MONDAY, APRIL 13, 2009
    [Knowledge Management] Who Are Your Superstars?
    They are overlooked, don’t look the management part and their faces do not to fit. One meeting last January explored Knowledge Management and Enterprise Social Networking. This makes me grin from ear to ear and I get goosebumps every time I listen (and I have listened to it a few times). All of which is valid.
  • THE SMART WORK COMPANY  |  SATURDAY, APRIL 25, 2009
    [Knowledge Management] Seen Around London | The Smart Work Company
    The figure has ‘UNIVERSAL DATA MANAGEMENT’ written across his chest. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? And I came across the image above.
  • THE SMART WORK COMPANY  |  SUNDAY, APRIL 26, 2009
    [Knowledge Management] Reflecting On Chaotic Action
    The post also reflects on theoretical perspectives of taking this sort of chaotic action, which requires courage that not all managers have or they are too ground down to instigate. They attribute failure to insufficient effort or deficient knowledge and skills which are acquirable. Not every manager has her courage and determination.
  • THE SMART WORK COMPANY  |  WEDNESDAY, MAY 6, 2009
    [Knowledge Management] Work - Why Do We Do It?
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? Work – Why Do We Do It? Distracting Ourselves From Death? approached it with caution. It describes his time in Auschwitz.
  • THE SMART WORK COMPANY  |  MONDAY, MAY 18, 2009
    [Knowledge Management] It's The System, Stupid
    From the CIPD Factsheet on Organisational Development : “Organisational development applies to changes in strategy, structure and processes of an entire system … focused on effectiveness through workforce skills, knowledge and engagement in problem-solving, innovation and knowledge-sharing.&# It is the system. feel ancient!
  • THE SMART WORK COMPANY  |  MONDAY, MAY 25, 2009
    [Knowledge Management] Academic Innovation
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? Herman claims that the Glasgow merchant community ranked education as highly as good business sense. Who knows.
  • THE SMART WORK COMPANY  |  FRIDAY, MAY 29, 2009
    [Knowledge Management] Using Social Media To Challenge The Status Quo
    It identifies as actors management teams, consulting firms, gurus, financial institutions, business schools, business media, state institutions and pressure groups. Jon Husband kindly alerted me to Umair Haque’s blog post The Beginning Of The End Of Business As We Know It. Its analysis is detailed and pulls no punches.
  • THE SMART WORK COMPANY  |  MONDAY, JUNE 1, 2009
    [Knowledge Management] Asking Questions
    That’s me got more reading and probing to do Posted by Anne Marie on Monday, June 1, 2009 at 3:31 pm Filed under Uncategorized · Tagged with Management Reformation , New Ways of Working , Shifting Mental Models , Smart Working Comments 3 Responses to “Asking Questions&# Jon H. But Search said that everything soft is hard.
  • THE SMART WORK COMPANY  |  MONDAY, JUNE 8, 2009
    [Knowledge Management] A Change Is Gonna Come?
    Change Is Gonna Come? 5 In his analysis in the FT of General Motors’ failure , Professor John Kay says: “The history of modern business is the history of GM, and vice versa … if the success of GM defined the management agenda for 20th century, then its failure defines the management agenda for the 21st.
  • THE SMART WORK COMPANY  |  SUNDAY, JUNE 14, 2009
    [Knowledge Management] Reflective, Risk-taking Leaders
    Posted by Anne Marie on Sunday, June 14, 2009 at 11:35 am Filed under Uncategorized · Tagged with Management Reformation , Rising To A Challenge , Shifting Mental Models Comments One Response to “Reflective, Risk-taking Leaders&# Trackbacks Check out what others are saying about this post. Cognitive dissonance? Guilty as charged.
  • THE SMART WORK COMPANY  |  MONDAY, JUNE 22, 2009
    [Knowledge Management] Getting Down To Business
    This knowledge will be made as an offering of things that other people and businesses have found worked for them. What does work is try it and see; just-in-time knowledge experimentation. have been busy creating a curriculum for the shortly-to-be-launched Learning Place. That is absolutely not what I am doing. 2010-11-11 More updates.
  • THE SMART WORK COMPANY  |  THURSDAY, JUNE 25, 2009
    [Knowledge Management] What's Happening In The Business Environment?
    Here’s just some of what is happening: Shift From Industrial To Service / Knowledge Industries (1) The shift from an industrial to a service-based design / knowledge economy. Architects, furniture designers and facilities managers are waking up to how workplace design influences performance. No more management as usual.
  • THE SMART WORK COMPANY  |  SUNDAY, JUNE 28, 2009
    [Knowledge Management] My New Moo Cards
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? My very talented partner, John, has made 100 random images from photos he and I have taken. You are the image / dialogue man.
  • THE SMART WORK COMPANY  |  MONDAY, JUNE 29, 2009
    [Knowledge Management] Is Technology Transforming Work?
    Enterprise social networking technologies allow networks of people to connect, tag, talk, socialise, support, cooperate, collaborate, create and share content, and share information and knowledge. Will Technology Transform Work? 0 I am not an IT specialist. So Will Technology Transform Work? They are a means to an end.
  • THE SMART WORK COMPANY  |  TUESDAY, JUNE 30, 2009
    [Knowledge Management] Fabulous KM Tool Or Bentham's Panopticon?
    Blogs and articles are full of accounts of workforce-led demands for social networking tools at work, often meeting management resistance. Dr Marie Puybaraud and I last year wrote an unpublished article, Knowledge Management And Enterprise Social Networking , after one of our Global Mobility Network meetings. What do you think?
  • THE SMART WORK COMPANY  |  SATURDAY, JULY 4, 2009
    [Knowledge Management] Amplify And Attenuate
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? What Is A Viable System? Of the two core principle of the VSM, one is Ashby’s law of requisite variety**. 1956).
  • THE SMART WORK COMPANY  |  MONDAY, JULY 6, 2009
    [Knowledge Management] Smart Work Company Manifesto Re-visited
    We need to embark on a project to reduce the illness and death being caused by companies and their management practices.&# Reduce the illness and death being caused by companies and their management practices? In the article, Professor Marmot is clear that social environment is a crucial influencer and determinant of health.
  • THE SMART WORK COMPANY  |  MONDAY, JULY 13, 2009
    [Knowledge Management] Amplify And Attenuate Again
    Doing that in the management literature on control is a bit of an eye-opener. Since then, a ‘considerable literature’** has emerged on control and continues to be a management preoccupation. Of course control is an entirely valid management concern. One of the things I am thinking is – why do I blog? 1968). McGraw?Hill
  • THE SMART WORK COMPANY  |  WEDNESDAY, JULY 15, 2009
    [Knowledge Management] Why Smart Working? | The Smart Work Company
    How equipped are businesses to deal with these potentially overwhelming changes, which require radical adaptation of management attitudes and methods to cope with increasingly uncertain and unpredictable business environments? It seems that skills, eagerness to contribute, knowledge and creativity are being wasted.
  • THE SMART WORK COMPANY  |  WEDNESDAY, JULY 22, 2009
    [Knowledge Management] Thinking About Discovery
    also quoted Gary Hamel’s pressing challenges for the future of management, two of which are: the need to make innovation everyone’s job creating highly engaging work environments. It just so happens that these are core attributes of lean manufacturing. Then I realised something. I was boring myself writing this post. Yak, yak, yak.
  • THE SMART WORK COMPANY  |  THURSDAY, JULY 23, 2009
    [Knowledge Management] Executive Work-Based Learning | The Smart Work Company
    See for example Freedom-based management (my doctoral thesis explored how to optimise local autonomy, self-determination and self management with simultaneous, centralised co-ordination).  Nothing New Under The Sun Much of what I read from the big business schools and consultancies is repetitive. If not useful, no problem.
  • THE SMART WORK COMPANY  |  WEDNESDAY, JULY 29, 2009
    [Knowledge Management] Got There Before The Washington Post
    said that work is becoming atomised and kaleidescopic for knowledge workers. I can customise my day according to what mood I am in, what I need to do and who I need to be with. But this time I am going to do it. received this Washington Post article from someone in my network. It has since appeared twice in my Twitter stream. Great article.
  • THE SMART WORK COMPANY  |  MONDAY, AUGUST 3, 2009
    [Knowledge Management] The Social Psychology Of Organising | The Smart Work Company
    For example in Reflecting on Chaotic Action and Management Reformation. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? My edition was published in 1979, McGraw Hill.
  • THE SMART WORK COMPANY  |  TUESDAY, AUGUST 4, 2009
    [Knowledge Management] Is Corporate Vision Possible?
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? We are both fans of the organisation theorist Ralph Stacey. He compares it to white?water water rafting. In my mind, of course.
  • THE SMART WORK COMPANY  |  WEDNESDAY, AUGUST 12, 2009
    [Knowledge Management] Business Schools And Edupunks
    This capability, experience and knowledge is no longer confined to higher education institutions. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? digress.
  • THE SMART WORK COMPANY  |  FRIDAY, AUGUST 14, 2009
    [Knowledge Management] Connectedness, Mobility & Medieval Mash-ups
    Until recently, my dominant feelings have been frustration and incomprehension that we know about effective, smart working and managing and yet so much of this knowledge is overlooked in businesses. Talent, skills, knowledge and willingness to contribute are going to waste. have been thinking about that a lot lately.
  • THE SMART WORK COMPANY  |  SATURDAY, AUGUST 15, 2009
    [Knowledge Management] Joining Dots On A Saturday
    This is what I said: “Why do valuable knowledge workers need to be employed at all?  But it is other trends and shifts that are tipping the balance of power in favour of knowledge workers becoming self-determined. Several articles from this week changed my view on the future of large corporations. They are not going to disappear.
  • THE SMART WORK COMPANY  |  THURSDAY, AUGUST 27, 2009
    [Knowledge Management] Dear E2.0 People And Management Gurus
    People And Management Gurus Dear E2.0 People And Management Gurus 2 I enjoyed Dennis Howlett’s recent rant, rubbishing Enterprise 2.0 as ‘a crock’ He is bang on in his criticism that E2.0 project managed a twenty six partner research project into new forms of work for the UK Work Organisation Network.
  • THE SMART WORK COMPANY  |  WEDNESDAY, SEPTEMBER 2, 2009
    [Knowledge Management] Wish I Had Said That
    have been thinking for a while about senior management influence on organisational culture. have however seen and been on the receiving end of vile management behaviour implicitly sanctioned at the top. think many would, at least many of the ones I know would. What Set Me Off? link] Speak Your Mind Tell us what youre thinking.
  • THE SMART WORK COMPANY  |  WEDNESDAY, OCTOBER 14, 2009
    [Knowledge Management] Second Wave Smart Working: What Role HRM?
    The book will be about smart working being integrally linked to knowledge and learning. based methods rely on the willing compliance of shopfloor operators to reveal their tacit knowledge, and participate in problem?solving floor production directors, who created the operating, learning and management environments. Process?based
  • THE SMART WORK COMPANY  |  THURSDAY, DECEMBER 3, 2009
    [Knowledge Management] Honouring Shadow Conversations
    Honouring Shadow Conversations It was not easy for senior management to listen to a deluge of criticism, even if it was considered legitimate. Senior management are after all people with emotions and sensitivities just like the rest of us. related businesses of Siemens Communications. merger power struggles and conflict.
  • THE SMART WORK COMPANY  |  MONDAY, DECEMBER 21, 2009
    [Knowledge Management] Getting On With It In 2010
    For me 2010 will be the year of intensive doing, helping businesses develop management and learning environments that enable them to do what they do better or differently. Cross-boundary collaboration and knowledge sharing are crucial competitive requirements in today’s globally fragmented and networked knowledge economies.
  • THE SMART WORK COMPANY  |  MONDAY, JANUARY 11, 2010
    [Knowledge Management] Collaboration By Design
    Although management interest in Hertzberg’s ideas was enthusiastic, few examples of job enrichment programmes were found in practice and the literature was criticised for its “missionary zeal&# in reporting only positive results.* The integration challenge is significant for knowledge workers. Job redsign and management control.
  • THE SMART WORK COMPANY  |  WEDNESDAY, FEBRUARY 10, 2010
    [Knowledge Management] Why Another Business Book?
    Why despite so much accumulated advice and good practice is there so much bad management practice around? In the face of such tumultuous environmental change and organisational dysfunction, there are many voices calling for management re-invention and new paradigms. Hamel is an influential management thinker. What are they?
  • THE SMART WORK COMPANY  |  THURSDAY, FEBRUARY 25, 2010
    [Knowledge Management] Bandura And Social Cognitive Theory | The Smart Work Company
    by watching other people’s experiences Socially – through conversation and by listening to the judgements of others Logically – by developing rules of inference and deriving new knowledge from reasoning. Makes sense to me; what he says rings true in my experience of helping executives do what they do better or differently. simple way”.
  • THE SMART WORK COMPANY  |  MONDAY, MARCH 1, 2010
    [Knowledge Management] Organising Dynamics
    know that the intended audience, busy managers, are pushed for time. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? Their Hamlet in two minutes is very funny.
  • THE SMART WORK COMPANY  |  MONDAY, MARCH 15, 2010
    [Knowledge Management] Encouragement – More Than A Feeling
    The problem is does the manager who takes the decision also get the encouragement they require. What an interesting question you ask: “Does the manager who takes the decision also get the encouragement they require?&# My feeling is no, very often they do not and this is especially true of front-line and mid-level managers.
  • THE SMART WORK COMPANY  |  SUNDAY, MARCH 21, 2010
    [Knowledge Management] More Moo Images
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Right, the gloves are off.
  • THE SMART WORK COMPANY  |  TUESDAY, MARCH 23, 2010
    [Knowledge Management] Transaction Costs, Customers And Continuity
    As for the employment contract, whatever psychological contract there might have been between employer and employed is long gone – for valuable knowledge workers anyway. In our efforts to reduce transaction costs, we use knowledgeable people to give us answers quickly. Of course! So simple and so obvious and yet so overlooked.
  • THE SMART WORK COMPANY  |  TUESDAY, APRIL 6, 2010
    [Knowledge Management] Disagreeing Without Being Disagreeable
    Mode 1 And Mode 2 I heard Dr Frances Westley talk about Mode 1 and Mode 2 knowledge production in a keynote address to a conference about the future workplace a few years ago. based knowledge, and Mode 2 is cross-disciplinary, collaborative, reflexive, socially?mediated For me, I shy away from expressing public disagreement in writing.
  • THE SMART WORK COMPANY  |  THURSDAY, APRIL 15, 2010
    [Knowledge Management] Distributed Performance Systems
    Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? YouMeet is an initiative of YNNO. Although interesting, this sounds far too clinical and dispassionate to me. incomplete).
  • THE SMART WORK COMPANY  |  MONDAY, APRIL 19, 2010
    [Knowledge Management] Business Is Social – Get Over It!
    Control Two dominant and enduring themes in the management literature are control and how to motivate and engage people in the workforce. The more minutely managers attempt to control, the more people withdraw and the less effective their attempts. Control is a legitimate management concern. Slaps forehead* Of course! Matson, E.
  • THE SMART WORK COMPANY  |  WEDNESDAY, APRIL 21, 2010
    [Knowledge Management] Control And Conversations
    What Now? 6 The problem is once you start thinking, it is like pulling at the end of a ball of wool; it all starts to unravel. I was saying in my last post that managers need to let go if they want to achieve any sort of control at all. The next obvious questions a manager might ask is: “ OK, I have let go. What Now? Aaargh.
  • THE SMART WORK COMPANY  |  MONDAY, MAY 10, 2010
    [Knowledge Management] Learning Is Social
    The nurse practitioners were taking on additional management and medical duties. It grieves me to read management gurus implying they are thinking new, new new. will but other thoughts keep getting in the way. This post is a quick reflection on social support for formal learning. It struck many chords. The nurses were fine. The end.
  • THE SMART WORK COMPANY  |  SUNDAY, MAY 23, 2010
    [Knowledge Management] Viable Smart Networks (1) | The Smart Work Company
    It soon became clear that  fears about letting go of centralised  control of operations management was a significant barrier to achieving distributed control and coordination. The grey oblong is the higher-level system’s meta-management (policy, coordination, control and intelligence). Many thanks if you stick with it! 1998).
  • THE SMART WORK COMPANY  |  THURSDAY, JUNE 10, 2010
    [Knowledge Management] Life, Death And Viability: Delia's Story
    Delia is careful to attribute no blame to her predecessor, who although having a more laissez-faire attitude to management than her own, was nevertheless operating within a wider inadequate performance management system that set expectations, or lack of to be more accurate. Life and death isn’t. She did this on her own.
  • THE SMART WORK COMPANY  |  SUNDAY, JUNE 13, 2010
    [Knowledge Management] Life, Death And Viability Part 2
    Delia got a new nurse manager. The excellent relationship that developed between she and her new manager was crucial. Although the intention and drive to transform the performance culture came from Delia, the encouragement she got from her manager gave her confidence and courage to carry on when the going got really tough.
  • THE SMART WORK COMPANY  |  SUNDAY, JUNE 20, 2010
    [Knowledge Management] On Gaining Clarity And Direction
    All this academic knowledge. And those management gurus who continue to churn out the same old stuff, without mentioning that it is the same old stuff and in doing so implying novelty. “Service design is a relatively new discipline that asks some fundamental questions: what should the customer experience be like? Well, I never.
  • THE SMART WORK COMPANY  |  TUESDAY, JULY 6, 2010
    [Knowledge Management] Smart Working | The Smart Work Company
    Distributed performance systems extend Weick’s concept of the interact and double interact, which are dynamic inter-locking behaviours that become flows of knowledge. Smart working behaviours from people with agile minds, and who work with adaptive systems, enable customer-focused performance. Only kidding. Click here to cancel reply.
  • THE SMART WORK COMPANY  |  FRIDAY, JULY 9, 2010
    [Knowledge Management] Enterprise 2.0 Needs To Do Better
    The need to recognise the knowledge and capabilities of everyone in the workforce is even more urgent now. Invisible relationships and tacit knowledge therefore have to be made visible so that they can be co-created and shared. It does not need to go re-inventing knowledge unnecessarily. Needs To Do Better Enterprise 2.0
  • THE SMART WORK COMPANY  |  MONDAY, SEPTEMBER 20, 2010
    [Knowledge Management] E2.0 Research And The Long Tail | The Smart Work Company
    The process of engaging also attempts to make links among knowledge disciplines, and across organisational boundaries or social institutions. research and those of us with at least a wee bit of knowledge of the research long- tail. Prior, the issues re: empowerment, engagement, constructing knowledge “socially&# , etc.
  • THE SMART WORK COMPANY  |  SATURDAY, NOVEMBER 20, 2010
    [Knowledge Management] Enterprise 2.0? Social business? Smart working! | The Smart Work.
    Short answer is of course ‘yes’ For me it is not only realistic, it is imperative. A new phase of disruption to management practices is emerging in response to technological, economic and demographic trends. Back then, these philosophies recognised and deployed previously overlooked latent knowledge on the shop floor.
  • THE SMART WORK COMPANY  |  TUESDAY, NOVEMBER 30, 2010
    [Knowledge Management] Smart working and managing: reflections from the past
    Monday, January 31st, 2011 News Feed Comments Home What We Do The Learning Place Team Blog Display Uncategorized Contact You are here: Home / Uncategorized / Smart working and managing: reflections from the past Smart working and managing: reflections from the past 0 This post is a bit of a cheat. Employees First?
  • THE SMART WORK COMPANY  |  SUNDAY, DECEMBER 5, 2010
    [Knowledge Management] Sunday morning questions
    Rigidity of mental models and management cultures are significant barriers to creating agile workplaces. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc? If so, how?
  • THE SMART WORK COMPANY  |  FRIDAY, DECEMBER 10, 2010
    [Knowledge Management] Innovation in Higher Education. Right, the gloves are off.
    From the Chronicle of Higher Education: The free course material includes interactive message boards, a note-taking tool, and video lectures and discussions with insiders from industry giants like Accenture Management Consulting and Deloitte. Right, the gloves are off. Innovation in Higher Education. Right, the gloves are off. Right. Why not?
  • THE SMART WORK COMPANY  |  FRIDAY, JANUARY 21, 2011
    [Knowledge Management] The Rules of Hair Care (and Organising) | The Smart Work Company
    It also requires the just-in-time discovery, co-creation and application of knowledge, tools and approaches to get the job done. Sunday morning questions Smart working and managing: reflections from the past In The Media Adapting To The Dynamics Of A Global Workforce Changing Management Practice For The 21st Century How Smart Is UK plc?
  • THE SMART WORK COMPANY  |  TUESDAY, JANUARY 25, 2011
    [Knowledge Management] Performing In Tough Times (And The MBA) | The Smart Work Company
    Knowledge and skills in action This cost-effective version of the learning programme is self-directed, with little additional expert facilitation. This is one of mine, which I took on a very special day while working in Moscow. Army and taught at West Point. So I thought I would use it to think out loud about how to develop the business.
  • LUIS SUAREZ  |  TUESDAY, JANUARY 25, 2011
    [Knowledge Management] IBM’s Lotusphere 2011 – Here We Come!
    IBM Knowledge Management Knowledge Tools Productivity Tools Social Computing TravellingAnd this year, if I were to describe what the conference event would be all about I guess I could do a pretty good job with just a single keyword: Social! Yes, that’s right! Lotusphere is, finally! Are you ready, too? W00t!!
  • LUIS SUAREZ  |  MONDAY, JANUARY 24, 2011
    [Knowledge Management] January 20th 1997 – Yes, I Am an IBMer!
    IBM Innovation Knowledge Management Learning Life Social ComputingLast week was a rather emotional week for yours truly and for several reasons, most of them related to work. Yes, indeed, on January 20th 1997 that fellow you folks know as Luis Suarez (a.k.a. Yes, that year I joined IBM. Yes, that year I became an IBMer. Forever!
  • HAROLD JARCHE  |  FRIDAY, JANUARY 21, 2011
    [Knowledge Management] Saving tigers, social business and science
    It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. They are gaining the knowledge — and developing the confidence — to create innovative products, not only for domestic markets, but also for global ones. via @ViRAms.
  • DAVID GURTEEN  |  TUESDAY, JANUARY 18, 2011
    [Knowledge Management] Blog Post: KM Middle East Knowledge Management Survey
    Here is his invite: Knowledge Management is beginning to attract attention in the Middle East. But how many organisations have set up a programme to make better use of their knowledge to gain a business edge. By David Gurteen I will be giving a keynote talk at KM Middle East in Abu Dhabi, 15 -16 March.
  • DAVID GURTEEN  |  MONDAY, JANUARY 17, 2011
    [Knowledge Management] Blog Post: Henley KM Forum "Knowledge in Action" Leaflets
    By David Gurteen I have been a guest member of the Henley Knowledge Management Forum since its inception over ten years ago. But this is starting to change and they have made a number of Knowledge in Action Leaflets available. Well worth taking a look
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 22, 2010
    [Knowledge Management] Resonance
    Personal Knowledge Management (March) remained a popular subject, and a key focus of my research and practice, though by the end of the year I was calling it network learning (October). Here are some posts that resonated with readers. This shows that blog posts do not need to be short to get attention.
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 25, 2010
    [Knowledge Management] What goes around.
    What I used to call Organic Knowledge Management. went back to the basics, seeing knowledge as the means by which information is created from data; Cynefin for communities; a project/portfolio based approach to knowledge strategy; then a finish with the 7 rules of KM. Slides and podcasts available starting here.
  • DAVID GURTEEN  |  WEDNESDAY, NOVEMBER 24, 2010
    [Knowledge Management] Blog Post: Hot tweets: November 2010
    APQC 2011 Knowledge Management Conference Call for Presentations [link] #KM. Key outcome from a knowledge cafe is what people take away in their heads [link] /nice summary of my process. The Death -- and Reinvention -- of Management: A draft synthesis [link]. And if you like what you see then subscribe to my Tweets.
  • DAVE SNOWDEN  |  TUESDAY, NOVEMBER 23, 2010
    [Knowledge Management] Gott ist tot (or reflections on KM keynotes)
    November has of recent years become the month in which I think about Knowledge Management. OK the proper objects of KM, decision making & innovation I think about a lot, but the world has moved on and the KM language tends not to be associated with them outside of Government, the legal profession and some engineering organisations.
  • DAVID GURTEEN  |  MONDAY, NOVEMBER 22, 2010
    [Knowledge Management] Blog Post: KM Videos from Judi Sandrock
    By David Gurteen Here are some short videos on various aspects of Knowledge Management by Judi Sandrock in South Africa from her DVD provided with her book The Art of Managing Knowledge. Enjoy
  • DAVE SNOWDEN  |  MONDAY, NOVEMBER 15, 2010
    [Knowledge Management] KM2010 - Washington DC
    Sharepoint looks to be knowledge management's Sick Stigma , the albatross of the ancient mariner, over constrained and over structured for what should be a fluid dynamic system. The opening day of KM World 2010 and for the first time on the East Coast. While its good to see a lot of new people here, some of the content is worrying.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 16, 2010
    [Knowledge Management] PLENK 2010
    Tweet I was not able to attend any of the sessions at PLENK (Personal Learning Environments & Networked Knowledge)  2010, a Massively Open Online Course (MOOC), other than the one I facilitated on personal knowledge management.
  • HAROLD JARCHE  |  FRIDAY, NOVEMBER 12, 2010
    [Knowledge Management] Normal isn’t normal anymore
    Trends in Knowledge Management – “a short synthesis & worth a read&# : Traditionally, KM was more often than not a top-down driven approach. For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. Change is the norm.
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