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HAROLD JARCHE [Knowledge Management] Taking the time to cross the chasm
| MONDAY, OCTOBER 24, 2011
The President who gets others to handle his information needs without understanding the underlying technology infrastructure that is hampering knowledge-sharing and collaboration across the enterprise. addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.
JANE HART [Knowledge Management] Are you supporting new fashioned learning in the workplace?
| THURSDAY, JANUARY 31, 2013
But let’s be clear, even when newer social and informal approaches are added to this old model that let you learn things a little differently, if your learning experience has in any way been organized (and/or managed) by someone else , this is still “old fashioned” learning. So what is “new fashioned” learning?
HAROLD JARCHE [Knowledge Management] Organizations, work, and learning
| TUESDAY, DECEMBER 23, 2014
It is an overview of personal knowledge mastery ( PKM ). Key point: The mainstream application of knowledge management and learning management over the past few decades is mostly wrong; we over-managed information, knowledge, and learning, because it was easy to do so. Management in networks.
JANE HART [Knowledge Management] Supporting self-managed team learning in the organisation
| MONDAY, MARCH 11, 2013
But what these both have in common is that they are still a “ managed learning ” process. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded. Helping the individuals to manage their own knowledge – through a continuous process of seek-sense-share.
JOHN HAGEL [Knowledge Management] Scaling Learning in an Exponential World
| TUESDAY, OCTOBER 4, 2016
Training rooms are fine for transmitting existing explicit knowledge, but not very effective for developing new shared practices. Expand learning well beyond knowledge management platforms. Knowledge management platforms have largely been organized around sharing existing knowledge. Here’s the challenge.
CHARLES JENNINGS [Knowledge Management] Managing Learning?
| MONDAY, APRIL 1, 2013
Learning can only be managed by the individual in whose head the learning is occurring. But they can’t manage the learning process for you. One of which is “if learning is managed by the learner, what will the technologies that support her look like in the next 3, 5, 10 years?” It is this. That’s down to you alone.
HAROLD JARCHE [Knowledge Management] Absorbing complexity with PKM
| MONDAY, MARCH 24, 2014
One of the most spectacular possibilities that social technologies offer is that our individual creativity and knowledge is exponentially expanded by connecting to our personal networks – both within and outside organisational boundaries. Sense-making is acting on one’s knowledge. Have you ever heard of the Law of Requisite Variety ?
HAROLD JARCHE [Knowledge Management] a simpler approach to km
| TUESDAY, AUGUST 18, 2015
A recent posting for a six-week knowledge management contract was posted by the UNDP. The only way to enable the latter is to get everyone involved in knowledge sharing and then harvest what emerges. Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. 1.
HAROLD JARCHE [Knowledge Management] Prepare for the future of work
| THURSDAY, JANUARY 17, 2013
This is what personal knowledge management is all about. It starts by seeking people and knowledge sources and the Seek-Sense-Share cycle finishes by sharing with communities and social networks. Ross Dawson says that people who have “ learnt how to learn ” will be better prepared for jobs of the future.
HAROLD JARCHE [Knowledge Management] Networked Learning (PKM) Workshop in Toronto
| SUNDAY, OCTOBER 16, 2011
My consulting work this past year has shown a great need for two aspects of knowledge-sharing in organizations: 1) systems & processes to enable better collaboration & sharing, and 2) individual skills in narrating work and learning in networks. The whole is greater than the sum of the parts as we build on the knowledge of others.
JANE HART [Knowledge Management] The 2 views of workplace learning: L&D and Employee
| THURSDAY, FEBRUARY 11, 2016
Currently , it tends to look something like this: L&D focus all their attention on creating and managing classroom training and/or e-learning. It is now very clear that in many organisations L&D and employees view workplace learning very differently. In summary then, employees are now well ahead of the game! Social learning
JANE HART [Knowledge Management] Summer Camp starts Monday 16 July
| WEDNESDAY, JULY 11, 2012
Personal Knowledge Management (PKM). The online Summer Camp at the Social Learning Centre runs 16 July – 17 August and is led by Jane Hart and Harold Jarche. Learning is changing. Learning professionals need practical tools and techniques to integrate work and learning while adapting to an increasingly complex environment.
HAROLD JARCHE [Knowledge Management] networked unlearning
| MONDAY, DECEMBER 10, 2012
Social media can facilitate the sharing of tacit knowledge through conversations to inform the collaborative development of emergent work practices. But finding and weaving our knowledge networks is getting easier with over two billion of us connected by the Internet. Peter Evans-Greenwood. How can we avoid becoming dogmatic?
HAROLD JARCHE [Knowledge Management] Working smarter, daily
| THURSDAY, DECEMBER 22, 2011
For example, here are my feeds for Innovation, Collaboration & Network: This is one more, rather powerful, tool for my personal knowledge management processes that makes my life a bit easier. Tweet My blog functions as my outboard brain, a place to get half-baked ideas out in the open and work on them in public.
HAROLD JARCHE [Knowledge Management] Inspiration for Working Out Loud
| TUESDAY, NOVEMBER 18, 2014
” Initial inspiration for PKM came from Lilia Efimova , whose blog was a view on her doctoral research into knowledge-sharing. Dave Snowden’s views on complexity and knowledge management have informed much of my work, and I have watched his thoughts evolve over time, shared through his blog. Just follow the links.
HAROLD JARCHE [Knowledge Management] PKM and innovation
| TUESDAY, SEPTEMBER 25, 2012
One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. Knowledge is the new capital, but it resides in each person’s head. In the FastCoDesign article, How do you create a culture of innovation? Observing: Watching the world around them for surprising stimuli. itashare.
HAROLD JARCHE [Knowledge Management] Exception handling is complex work
| MONDAY, DECEMBER 5, 2011
Let’s look at a knowledge worker and how things can get done in such an interconnected environment. This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. This is how simple and complicated knowledge continuously gets automated. Organizations do this all the time.
HAROLD JARCHE [Knowledge Management] Social Learning Handbook
| MONDAY, JANUARY 27, 2014
But both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. It’s all about people. It is also difficult to transfer.
HAROLD JARCHE [Knowledge Management] A mobile workforce needs better on-site conversations
| WEDNESDAY, AUGUST 7, 2013
Clark Quinn says that mobile technology makes a lot of sense, as “ it decouples that complementary capability from the desktop, and untethers our outboard brain “ Sense-making is a critical skill for most knowledge workers today, and frameworks like PKM can help. Contract writing is one of the ways I make my living.
JANE HART [Knowledge Management] Reserve a seat for my webinar: In conversation with Harold Jarche
| TUESDAY, MARCH 6, 2012
Topic : PKM (Personal Knowledge Management): making sense of the Social Web. He has been described as “a keen subversive of the last century’s management and education models”. People You can read more about Personal Knowledge Management (PKM) on Harold’s website here: Personal Knowledge Management.
HAROLD JARCHE [Knowledge Management] PKM: to learn is to do
| FRIDAY, MAY 13, 2016
recent use for PKM is in supporting members of the Hearing First learning community: “There is a solution for personal learning in the Digital Age: Personal Knowledge Mastery (or PKM). You may have heard of personal knowledge management, but we don’t want to just manage knowledge. We want to master it. PKMastery
DAVE SNOWDEN [Knowledge Management] A memory of Peter Drucker
| THURSDAY, FEBRUARY 12, 2015
It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del. I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here. asked him over dinner one day what the role of a consultant should be. Reflections
HAROLD JARCHE [Knowledge Management] Knowing what we know
| FRIDAY, FEBRUARY 21, 2014
Friday’s Finds: @CelineSchil l – “ We’ve hired & promoted generations of managers with robust analytical skills & poor social skills, and we don’t seem to think that matters.” Liz Ryan: ‘If You Can’t Measure It, You Can’t Manage It’: Not True – Forbes.
HAROLD JARCHE [Knowledge Management] PKM webinar 25 october
| WEDNESDAY, OCTOBER 17, 2012
On 25 October at 18:00 GMT I will be conducting an online session on personal knowledge management (PKM). If the only knowledge-building activities you do are ones mandated by your employer, then you may be in trouble. The hosts are @joitske and @sibrenne and there will be a Twitter back-channel. Cost is €45 for this 1.5
HAROLD JARCHE [Knowledge Management] network management update
| TUESDAY, MARCH 1, 2016
You cannot manage a network. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Management in networks is fuzzy. Principles of Network Management. 1. Framework for Network Management.
HAROLD JARCHE [Knowledge Management] We need more sandboxes
| THURSDAY, APRIL 11, 2013
Earlier this week I wrote that practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. What if community managers were already plugged in to other networks? Play, explore and converse. Informal Learning
HAROLD JARCHE [Knowledge Management] Sense-making
| WEDNESDAY, MARCH 17, 2010
The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how).
HAROLD JARCHE [Knowledge Management] Solo change agents set you free
| WEDNESDAY, NOVEMBER 6, 2013
Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace. Eric Kammerer.
HAROLD JARCHE [Knowledge Management] PKM in 34 pieces
| TUESDAY, OCTOBER 29, 2013
SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
HAROLD JARCHE [Knowledge Management] Scaling knowledge
| THURSDAY, MARCH 20, 2014
Organizations that deal with complex knowledge and require creativity from workers need looser hierarchies to maintain flexibility in dealing with changing situations. When the sharing of knowledge becomes one of our primary work activities, we have to be careful how we think about growth and management. ConnectedEnterprise PK
HAROLD JARCHE [Knowledge Management] No cookie cutters for complexity
| THURSDAY, MARCH 28, 2013
The trouble is that would not allow large teams of recently graduated MBA’s to reuse recipes and documents from over codified knowledge management systems. Few managers ask the tough questions, like what are the underlying assumptions of how we do business and do they make sense? technology ? Ability to innovate faster.
HAROLD JARCHE [Knowledge Management] Learning in public
| TUESDAY, NOVEMBER 23, 2010
Tweet In a succinct post on the nature of knowledge management in a knowledge-intensive field, Jasmin Fodil looks at how rocket scientists learn. She shows how workers at the NASA Goddard Space Fight Center reapply their knowledge: -. Of course, Goddard may already be doing this.
HAROLD JARCHE [Knowledge Management] Knowledge filters
| TUESDAY, OCTOBER 25, 2011
Naive filtering is what too often happens in our knowledge searching. Expert filtering worked when knowledge was more stable but in an interconnected, interdependent, digital world we have to ask, who are the experts? You can also link to existing communities of expertise/interest such as KMers on knowledge management.
HAROLD JARCHE [Knowledge Management] Learning Assessment
| THURSDAY, MARCH 3, 2011
For example, after 6 months on the job, with access to micro-sharing, company blogs and the development of a personal knowledge management framework, you could ask similar questions. Do you have to regularly access information and knowledge to do your job? The former is to ensure that you’re meeting operational needs.
JANE HART [Knowledge Management] Learning in the Networked Era: A year of online professional development opportunities
| FRIDAY, AUGUST 3, 2012
The first month-long workshop on Personal Knowledge Management begins 1 September which will be led by Harold. Since setting up the Social Learning Centre (SLC) earlier this year (which now has over 1,600 members) I have organized a large number of webinars, workshops and other events. Social learning
HAROLD JARCHE [Knowledge Management] Principles of Networked Unmanagement
| SUNDAY, OCTOBER 14, 2012
This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Cooperation. Cooperation is a driver of creativity.
HAROLD JARCHE [Knowledge Management] ESN as knowledge bridges
| MONDAY, JUNE 16, 2014
An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. More employees are sharing knowledge through activity streams on platforms by IBM, SAP, Jive, Yammer, and Socialcast, to name a few.
JANE HART [Knowledge Management] Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL
| FRIDAY, APRIL 20, 2012
Adopting a BYOL strategy will however require a different approach to learning and development. It will not be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. For an individual it means they: Take responsibility and control. Reflect and review.
HAROLD JARCHE [Knowledge Management] Working in the dark
| THURSDAY, NOVEMBER 29, 2012
What may be considered a knowledge management problem, finding the right information at the right time, is really a transparency one. For more contextual knowledge, I ask my network via text message, Twitter, blog or forum. The reason I can do this is that either the knowledge or the knowledgeable person is visible on the web.
HAROLD JARCHE [Knowledge Management] Sense-making in practice
| SUNDAY, MAY 12, 2013
She covers in detail the section on 14 Ways to Acquire Knowledge. These align nicely with the Seek : Sense : Share of personal knowledge management as shown below. Without it, there is no knowledge to share, only others’ work to be re-broadcasted. Sense-making is acting on one’s knowledge.
HAROLD JARCHE [Knowledge Management] PKM workshop 2013
| MONDAY, DECEMBER 24, 2012
A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. PKM combines aspects of traditional knowledge management, as well as digital curation, social learning, and critical thinking.
JANE HART [Knowledge Management] 20 ways to prepare yourself for modern workplace learning
| WEDNESDAY, APRIL 20, 2016
You have been an active participant in a number of online communities and understand the activities involved in of community management and what makes a good community manager. L&D can better manage or support the management of organisational communities. How many can you check off? Click here for more information.
MARTIJN LINSSEN [Knowledge Management] IM v KM
| MONDAY, FEBRUARY 27, 2012
blog posting regarding what I witnessed as the death of Knowledge Management in the U.S. are things we do to information. It is folly to ever call it knowledge, because that is the domain of the brain. The difficulty is applying this understanding to organizational knowledge. Department of Defense.
HAROLD JARCHE [Knowledge Management] Riding the Current by Finding the Right Crew
| MONDAY, JANUARY 13, 2014
In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization. They are like mavens. Books PKM
ROSS DAWSON [Knowledge Management] The focus of big data should be creating value FOR customers
| WEDNESDAY, OCTOBER 1, 2014
In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below.
HAROLD JARCHE [Knowledge Management] Talking about the Network Era
| SUNDAY, DECEMBER 29, 2013
Professional knowledge distribution will move away from institutionalized business schools into networked communities of practice. Self-instruction, the basis of personal knowledge management , will be a requirement in a growing number of peer-to-peer networks. Spying on entire populations is another network era phenomenon.
JANE HART [Knowledge Management] Online Workshops in May and June at the Social Learning Centre
| WEDNESDAY, MAY 2, 2012
Personal Knowledge Management. “One of the most useful aspects of both this and the previous course was learning how to organise and manage an online course. In May and June, Harold Jarche and I will be running another series of our popular public online workshops at the Social Learning Centre. 14-25 May. Led by Jane Hart.
DAN PONTEFRACT [Knowledge Management] Should Employees Schedule Time To Be Social?
| MONDAY, SEPTEMBER 16, 2013
asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice” (MIS Quarterly Vol. 29, No. 1, Special Issue on Information Technologies and Knowledge Management (Mar.,
HAROLD JARCHE [Knowledge Management] digital workforce skills
| MONDAY, FEBRUARY 23, 2015
Digital Sense Making + Personal Knowledge Management [Mastery]. Connecting people and knowledge is the focus of personal knowledge mastery. The discipline of PKM helps each person become a contributing node in a knowledge network. Cooperating is a way of nourishing our knowledge networks. Working Out Loud.
HAROLD JARCHE [Knowledge Management] Learning in NB
| MONDAY, JANUARY 9, 2012
personal knowledge management ) and be given the opportunities and support to do so. Tweet The government is asking how New Brunswick can be the learning province of Canada. Similar questions have been asked before, so I’m just going to amalgamate some of my responses. Learning at School. The problem is the structure itself.
CHARLES JENNINGS [Knowledge Management] 70:20:10 - A Framework for High Performance Development Practices
| MONDAY, JUNE 24, 2013
It’s important because research over the past 40 years at least has indicated that learning that occurs outside of formal classes and courses is not only more frequent but also generally more effective than its structured and ‘managed’ counterpart. Some organisations apply 70:20:10 principles to targeted and specific development solutions.
JANE HART [Knowledge Management] PKM and Online Communities Workshops
| MONDAY, JANUARY 14, 2013
Personal Knowledge Management (PKM) Workshop. If you are a knowledge worker then this workshop can give you a head start in better managing what you know and where to find it so you can get things done. Here are the details of two upcoming workshops and one free webinar at the Social Learning Centre. Led by Harold Jarche.
HAROLD JARCHE [Knowledge Management] Perpetual Beta is the new reality
| FRIDAY, MARCH 1, 2013
My interest in personal knowledge management (PKM) started with my own need to stay up to date in my field. could have handled things better if people were actively and openly sharing their knowledge. Preparing for this will require time, social learning, and management support. NWS) can all attest. Get used to it. Preparing
HAROLD JARCHE [Knowledge Management] The Storytelling Animal
| SATURDAY, JULY 13, 2013
How about knowledge management? Perhaps we should focus less on instructional design or knowledge repositories. In The Storytelling Animal , Jonathan Gottschall tells us how stories make us human. It boils down to a simple formula, says Gottschall. Story = Character + Predicament. Attempted Extrication.
JAY CROSS [Knowledge Management] Relevance Trumps ROI
| WEDNESDAY, FEBRUARY 15, 2012
Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . And if it’s not, they shouldn’t be doing it,” he said. They are essentially the wrong measures. Then generalize from talking to the sample of people to the whole organization.”. Just Jay
HAROLD JARCHE [Knowledge Management] How blogging changed my life for the better
| MONDAY, APRIL 30, 2012
My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
HAROLD JARCHE [Knowledge Management] Innovation is not a repeatable process
| TUESDAY, OCTOBER 23, 2012
” This is why I think personal knowledge management is so important. want every knowledge worker to discover his or her own processes. Accepting PKM, as a flowing series of half-baked ideas, can encourage innovation and reduce the feeling that our exposed knowledge has to be ‘executive presentation perfect’.
EUEN SEMPLE [Knowledge Management] The perils of professionalism
| THURSDAY, JANUARY 23, 2014
When my boss asked my at the BBC if I would be OK with the job title of Director Of Knowledge Management my response was "You can call me what you like so long as you continue to pay me". Over lunch today with a friend we got talking about the extension of this fixation with titles and labels into professional associations.
HAROLD JARCHE [Knowledge Management] Structuring for the network era
| MONDAY, NOVEMBER 4, 2013
Taylor’s Principles of Scientific Management (1911) are still the basis for most of our current management systems. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone. The duty of being transparent in our work and sharing our knowledge rests with all workers.
HAROLD JARCHE [Knowledge Management] Connected leadership is not the status quo
| THURSDAY, NOVEMBER 14, 2013
In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. What is connected leadership?
HAROLD JARCHE [Knowledge Management] Network Learning: Working Smarter
| FRIDAY, OCTOBER 22, 2010
2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm. Standard document management methods have been shown to fail over the years, as most workers do not personally adopt them. In California, Ray Prock, Jr. Network Learning.
DAVE SNOWDEN [Knowledge Management] What is thought to be is rarely real
| WEDNESDAY, NOVEMBER 5, 2014
As I described yesterday, my use of narrative started with the need to discover decisions and their nature as part of creating a bottom up approach to knowledge management strategy. should say that this type if mapping is not just of value in knowledge management. So how does it work? Reflections
DAVE SNOWDEN [Knowledge Management] The aging workforce (part 4)
| SATURDAY, JANUARY 22, 2011
Last time (and too long ago) I talked about some general principles, many of them society based, which presented possible solutions to issues of knowledge retention. have long argued that apprentice models were (and to a degree still are) the most effective model of knowledge creation and transfer that the human race has ever developed.
LUIS SUAREZ [Knowledge Management] Why Social Business Keeps Failing to Deliver
| WEDNESDAY, MARCH 21, 2012
That’s basically us, knowledge workers, still being treated as resources, instead of people, and acting accordingly when embracing all of these social technologies. There is just far too much at stake at this point, methinks, and not just for ourselves, but for those future generations of knowledge workers. What if E2.0 Please.
HAROLD JARCHE [Knowledge Management] 2497 and counting
| THURSDAY, FEBRUARY 20, 2014
For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and management in networks. What will you have learned during that decade?
HAROLD JARCHE [Knowledge Management] Learning to breathe in the network era
| SUNDAY, JUNE 22, 2014
This information can be mapped, and frameworks such as knowledge management can help us map it. We can also create tools to do work and not have to learn all the background knowledge in order to accomplish a known task. New problems need tacit knowledge to solve them. It is how knowledge can be pulled on a daily basis. Connecting
DAVE SNOWDEN [Knowledge Management] Lean or Agility?
| THURSDAY, MAY 5, 2011
Link : Original Cynefin model paper in the context of Knowledge Management. However I had a chance to tune into the event before arriving so at around 0400 in the morning I decided to take a different tack, building on the day one keynote and directly addressing several issues which had come up. More on that tomorrow. Articles.
HAROLD JARCHE [Knowledge Management] Sense-making with PKM
| THURSDAY, MARCH 12, 2009
In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. Effective learning is the difference between surfing the waves or being drowned by them and PKM (personal knowledge management) can be your customized surfboard.
HAROLD JARCHE [Knowledge Management] Seeing What Others Don’t – Review
| TUESDAY, SEPTEMBER 17, 2013
Too often in organizations, management only focuses on reducing errors, Klein cites the overemphasis on practices like Six Sigma over the past 30 years as being detrimental to overall innovation; “Six Sigma shouldn’t be abandoned, it needs to be corralled.” We have stories that we use to explain why we do things.
HAROLD JARCHE [Knowledge Management] Enterprise Social Technology – Review
| SATURDAY, FEBRUARY 26, 2011
As project manager Corey Travis writes: For the content, we decided to heavily outline the chapters, then narrow the crowd by picking three potential writers for each chapter. It’s main focus is on marketing, sales and online reputation management, coupled with explanations of tools and platforms. Books
LUIS SUAREZ [Knowledge Management] Enterprise 2.0, Where Art Thou?
| THURSDAY, SEPTEMBER 17, 2015
Over the course of the years, if you have been a long time reader, you may remember how there were a number of themes I kept coming back to from Knowledge Management, to Collaboration, (Social) Learning, Online Communities and, specially, Social / Open Business. Knowledge Tools Learning Open Business Personal KM Productivity Tools
EUEN SEMPLE [Knowledge Management] Thanks Australia
| THURSDAY, NOVEMBER 29, 2012
It's been a helluva trip. [I am writing this on the plane to Hong Kong where I am doing a couple of workshops and then off to Washington for a meeting of The World Bank's Knowledge Management Commission which isn't really on the way home!! Thanks to all the wonderful people I met and who went out of their way to help me along the way.
DAVID GURTEEN [Knowledge Management] Blog Post: Legal KM Mini-Interviews with Ginevra Saylor
| TUESDAY, AUGUST 30, 2016
Improving Knowledge Management Adoption in a Law Firm. Making Knowledge Management Client Facing. Knowledge Management Focused on the Business of Law Than Practice. Benefits of Knowledge Management for Small Law Firms. Benefits of Knowledge Management for Large Law Firms.
LUIS SUAREZ [Knowledge Management] Why I, Too, Killed My LinkedIn Account
| TUESDAY, MAY 6, 2014
Back in the day, when I was just getting started with my early days around social computing evangelism, I must confess that I used to think that people who didn’t have a social profile in all of the major social networking tools out there just didn’t get it. You know, you had to have a profile out there all over the place. Silly Silly me. You see?
HAROLD JARCHE [Knowledge Management] Social filtering
| FRIDAY, OCTOBER 25, 2013
In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. For me, two weeks is a good interval.
JAY CROSS [Knowledge Management] Do your business
| TUESDAY, AUGUST 30, 2011
Notions like corporate culture, the learning organization, and knowledge management are lagging indicators. Don’t let the sound of your own wheels drive you crazy. Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. Just Jay
HAROLD JARCHE [Knowledge Management] Building tolerance for ambiguity
| TUESDAY, AUGUST 2, 2011
Enhanced serendipity can be an emergent property of personal knowledge management. PKM Tweet High tolerance for ambiguity is becoming an important leadership trait in increasingly complex, networked environments, explains Riita Raesmaa in Systems Intelligence, Serendipity and Listening for the Better Decisions. 21C_Leader complexity
HAROLD JARCHE [Knowledge Management] Using our knowledge
| MONDAY, OCTOBER 4, 2010
All the information and knowledge in the world will not help us unless we take time to reflect upon what we have learned and also do something with it. When I discuss personal knowledge management [a term that really needs to be changed and I welcome suggestions] I emphasize reflection through doing. Tweet. Margaret J. Wheatley.
HAROLD JARCHE [Knowledge Management] carpe diem
| THURSDAY, SEPTEMBER 22, 2016
My Master’s degree was in adult education and not much use in the field of knowledge management or human performance technology, the main focus of my work for my first two civilian jobs. How to manage client expectations. How to build a trusted knowledge network. It was combined with learning in a social setting: my unit.
BETH KANTER [Knowledge Management] Learning is the Work
| TUESDAY, APRIL 15, 2014
What was most exciting for me was to finally meet three people in person after following their writing, blogs, and books for almost a decade. If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. Organization. Gender.
JANE HART [Knowledge Management] Pick of the Month: April 2012
| TUESDAY, MAY 1, 2012
If the diversity is valued, then the pedagogy must do away from its ‘one size fits all’ approach, and accept that the twenty first century of globalisation demands a different understanding of knowledge use and that this has implications for the use of technology. “Learning is active and most schooling is passive. Pick of the Month
HAROLD JARCHE [Knowledge Management] Three Amigos
| THURSDAY, AUGUST 29, 2013
My presentation was based on several of the posts on institutional memory & knowledge management that I’ve shared here over the past few weeks, particularly looking at the different ways to deal with implicit and explicit knowledge. Sometimes, everything clicks and a wonderful new collegial relationship begins.
DAVE SNOWDEN [Knowledge Management] Of experts and expertise
| SUNDAY, DECEMBER 7, 2014
A long time ago when I first created the Cynefin framework in its five domain form my focus was on knowledge management. The first fully worked article looked at communities and deployment of knowledge and in those versions I talked about complicated (then called knowable) as the domain of experts. Musings
CLARK QUINN [Knowledge Management] Org Development and Social Media
| WEDNESDAY, APRIL 27, 2011
As the pieces of companies become densely interconnected, the differences between knowledge management, training, collaborative learning, organization development, internal communication, and social networking fade away. However, some of these fields are reasonably technology savvy, while others are more focused effective people processes.
DAVE SNOWDEN [Knowledge Management] Cutting through a weave destroys it
| MONDAY, MARCH 25, 2013
It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.
LUIS SUAREZ [Knowledge Management] Working Out Loud with Google Plus – Part Deux
| FRIDAY, MAY 23, 2014
mean, if you look into it, within the corporate world, all along, we have always defaulted to work in private, close silos with team colleagues whom we knew rather well , or even just our very own selves, as we have kept protecting and hoarding our own knowledge thinking that would make us all become indispensable to the business. owork ).
HAROLD JARCHE [Knowledge Management] London Summer Picnic
| TUESDAY, MAY 14, 2013
The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane. format.
ROSS DAWSON [Knowledge Management] Building success in the future of work: T-shaped, Pi-shaped, and Comb-shaped skills
| THURSDAY, MARCH 21, 2013
think I first came across the T-shape concept – combining breadth and depth – in the well-known 2001 Harvard Business Review article Introducing T-Shaped Managers: Knowledge Management’s Next Generation. In this case we can certainly never match the knowledge of a deep specialist in any one area.
HAROLD JARCHE [Knowledge Management] Seek Sense Share
| THURSDAY, FEBRUARY 11, 2010
My working definition of personal knowledge management: PKM: a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. PKM works best when knowledge is shared. Organizational Knowledge Management (KM) is dependent on effective PKM processes.
STEPHEN DOWNES: HALF AN HOUR [Knowledge Management] Three Models of Knowledge Production
| WEDNESDAY, MARCH 17, 2010
And while there are different ways to think of knowledge - processed, procedural, propositional - this model I think adheres to a more basic view. The picture being presented by Jarche and his colleagues adhere to a 'mining' model of knowledge management (from which we get phrases like 'data mining'). Here's what I think.
ANDY MCAFEE [Knowledge Management] Enterprise 2.0 the Indian Way
| THURSDAY, APRIL 7, 2011
At a services firm of 150,000 people that’s growing like a weed, knowledge management is a massive challenge. On my recent trip to India (post here , pictures here and here ) I got to sit down with Ashok Krish and his team. Ashok is the head of the Web 2.0 Innovation Lab at Tata Consultancy Services ( TCS ). within the company.
HAROLD JARCHE [Knowledge Management] Manual, not automatic, for sense-making
| FRIDAY, MAY 4, 2012
The actual tools I use for personal knowledge management are quite limited. As I mentioned in Personal Information management for Sense-making , George Siemens complaint that, “ Too many aspects of my sense-making system are manual ”, is what I see as a strength of PKM. That’s about it. Friday's Finds
CHARLES JENNINGS [Knowledge Management] What Does the Training Department Do When Training Doesn’t Work?
| THURSDAY, MAY 1, 2014
In the words of a famous English football manager “it’s much, much more important than that”. Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.
HAROLD JARCHE [Knowledge Management] temporary, negotiated hierarchies
| TUESDAY, MARCH 8, 2016
This is full autonomy which is necessary for the network era, because you cannot manage a network. Principles of Network Management. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Post-Job Economy.
ROSS DAWSON [Knowledge Management] What is the difference between Social Business and Enterprise 2.0?
| FRIDAY, JANUARY 14, 2011
However, somewhat similarly to how the term ‘knowledge management was commandeered by vendors, ‘Enterprise 2.0′ There is an interesting Quora discussion going on What are the distinctions between Social Business and Enterprise 2.0? Each of these terms has a different meaning to what they did just a year ago.
DAVE SNOWDEN [Knowledge Management] Five years of editing Wikipedia
| FRIDAY, AUGUST 12, 2011
At 1401 on the 12th August back in 2006 I made my first edit to the Wikipedia, all to the knowledge management article. You can't resolve content issues by adjudicating content, behavior can be managed. Templates and images also but in much smaller numbers. reflected on that in a post titled Good, Bad and Ugly.
HAROLD JARCHE [Knowledge Management] Four circles to bind them
| SATURDAY, SEPTEMBER 15, 2012
I’m still playing with Google Plus and have not made it an integrated part of my personal knowledge management process yet. One aspect of G+ I do not like is the inability to add tags or categorize what I find of interest, or to easily share with other networks. It’s a bit convoluted but it kind of works. It is seamless.
HAROLD JARCHE [Knowledge Management] Understanding behaviour
| MONDAY, OCTOBER 22, 2012
Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Consider the case of medical researchers sharing their professional knowledge and findings amongst peers. Insights from one person can save another a lot of wasted time.
DAVID GURTEEN [Knowledge Management] Blog Post: Gurteen Knowledge Community Group on Linkedin
| FRIDAY, MARCH 25, 2011
By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown by over 100 members from 2,184 members last month to 2,289 today and is still one most active of all the KM LinkedIn groups. Should Knowledge Management be viewed as a Spend to Save or a Return On Investment? .
MARTIJN LINSSEN [Knowledge Management] In Defense of Data Centrism
| THURSDAY, DECEMBER 23, 2010
Home About Complexity Reading List Knowledge Management Reading List In Defense of Data Centrism John 0 comments Education System Dec 23 In the never ending search to know “what works,” we have a few choices. We can look to theories, i.e., this ‘should’ work; or we can look to data. What works, and why? And how can we scale it?