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  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 21, 2014
    [Knowledge Management] Knowing what we know
    Friday’s Finds: @CelineSchil l – “ We’ve hired & promoted generations of managers with robust analytical skills & poor social skills, and we don’t seem to think that matters.” Liz Ryan: ‘If You Can’t Measure It, You Can’t Manage It’: Not True – Forbes.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 14, 2012
    [Knowledge Management] Principles of Networked Unmanagement
    This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Cooperation. Cooperation is a driver of creativity.
  • JANE HART  |  FRIDAY, APRIL 20, 2012
    [Knowledge Management] Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL
    Adopting a BYOL strategy will however require a different approach to learning and development.  It will not  be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. For an individual it means they: Take responsibility and control. Reflect and review.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 20, 2012
    [Knowledge Management] PKM: The Book
    I have been writing about personal knowledge management on this blog since 2004. The more and better we share our knowledge, the more resilient become our networks. With each workshop I see people whose eyes are opened to the possibilities of sharing, cooperating, and co-creating knowledge. would now like to ask for help.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 24, 2011
    [Knowledge Management] Taking the time to cross the chasm
    The President who gets others to handle his information needs without understanding the underlying technology infrastructure that is hampering knowledge-sharing and collaboration across the enterprise. addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.
  • HAROLD JARCHE  |  THURSDAY, MARCH 3, 2011
    [Knowledge Management] Learning Assessment
    For example, after 6 months on the job, with access to micro-sharing, company blogs and the development of a personal knowledge management framework, you could ask similar questions. Do you have to regularly access information and knowledge to do your job? The former is to ensure that you’re meeting operational needs.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 29, 2013
    [Knowledge Management] PKM in 34 pieces
    SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 29, 2013
    [Knowledge Management] Talking about the Network Era
    Professional knowledge distribution will move away from institutionalized business schools into networked communities of practice. Self-instruction, the basis of personal knowledge management , will be a requirement in a growing number of peer-to-peer networks. Spying on entire populations is another network era phenomenon.
  • JANE HART  |  TUESDAY, MARCH 6, 2012
    [Knowledge Management] Reserve a seat for my webinar: In conversation with Harold Jarche
    Topic :  PKM (Personal Knowledge Management): making sense of the Social Web. He has been described as “a keen subversive of the last century’s management and education models”. People You can read more about Personal Knowledge Management (PKM) on Harold’s website here:  Personal Knowledge Management.
  • HAROLD JARCHE  |  MONDAY, JANUARY 13, 2014
    [Knowledge Management] Riding the Current by Finding the Right Crew
    In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization. They are like mavens. Books PKM
  • HAROLD JARCHE  |  MONDAY, DECEMBER 24, 2012
    [Knowledge Management] PKM workshop 2013
    A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. PKM combines aspects of traditional knowledge management, as well as digital curation, social learning, and critical thinking.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 22, 2011
    [Knowledge Management] Working smarter, daily
    For example, here are my feeds for Innovation, Collaboration & Network: This is one more, rather powerful, tool for my personal knowledge management processes that makes my life a bit easier. Tweet My blog functions as my outboard brain, a place to get half-baked ideas out in the open and work on them in public.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 6, 2013
    [Knowledge Management] Solo change agents set you free
    Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace. Eric Kammerer.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 23, 2015
    [Knowledge Management] digital workforce skills
    Digital Sense Making + Personal Knowledge Management [Mastery]. Connecting people and knowledge is the focus of personal knowledge mastery. The discipline of PKM helps each person become a contributing node in a knowledge network. Cooperating is a way of nourishing our knowledge networks. Working Out Loud.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] What is thought to be is rarely real
    As I described yesterday, my use of narrative started with the need to discover decisions and their nature as part of creating a bottom up approach to knowledge management strategy. should say that this type if mapping is not just of value in knowledge management. So how does it work? Reflections
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 29, 2012
    [Knowledge Management] Working in the dark
    What may be considered a knowledge management problem, finding the right information at the right time, is really a transparency one. For more contextual knowledge, I ask my network via text message, Twitter, blog or forum. The reason I can do this is that either the knowledge or the knowledgeable person is visible on the web.
  • DAN PONTEFRACT  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Should Employees Schedule Time To Be Social?
    asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice” (MIS Quarterly Vol. 29, No. 1, Special Issue on Information Technologies and Knowledge Management (Mar.,
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 25, 2011
    [Knowledge Management] Knowledge filters
    Naive filtering is what too often happens in our knowledge searching. Expert filtering worked when knowledge was more stable but in an interconnected, interdependent, digital world we have to ask, who are the experts? You can also link to existing communities of expertise/interest such as KMers on knowledge management.
  • JON HUSBAND  |  THURSDAY, APRIL 24, 2008
    [Knowledge Management] Internal Communications, Fluor CEO Letter, Knowledge Sharing Toolkit, Long Live The Platform, Outsmart
    Weekly Knowledge Management Blog by Stan Garfield. KM Question of the Week. Q: What are the differences between internal communications and knowledge management? A: Internal communications uses many of the same components as knowledge management, and plays a key role in supporting a KM program.
  • EUEN SEMPLE  |  THURSDAY, JANUARY 23, 2014
    [Knowledge Management] The perils of professionalism
    When my boss asked my at the BBC if I would be OK with the job title of Director Of Knowledge Management my response was "You can call me what you like so long as you continue to pay me". Over lunch today with a friend we got talking about the extension of this fixation with titles and labels into professional associations.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 17, 2012
    [Knowledge Management] PKM webinar 25 october
    On 25 October at 18:00 GMT I will be conducting an online session on personal knowledge management (PKM). If the only knowledge-building activities you do are ones mandated by your employer, then you may be in trouble. The hosts are @joitske and @sibrenne and there will be a Twitter back-channel. Cost is €45 for this 1.5
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 11, 2010
    [Knowledge Management] Seek Sense Share
    My working definition of personal knowledge management: PKM: a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. PKM works best when knowledge is shared. Organizational Knowledge Management (KM) is dependent on effective PKM processes.
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 17, 2010
    [Knowledge Management] Sense-making
    The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how).
  • HAROLD JARCHE  |  SUNDAY, JUNE 22, 2014
    [Knowledge Management] Learning to breathe in the network era
    This information can be mapped, and frameworks such as knowledge management can help us map it. We can also create tools to do work and not have to learn all the background knowledge in order to accomplish a known task. New problems need tacit knowledge to solve them. It is how knowledge can be pulled on a daily basis. Connecting
  • DAVID GURTEEN  |  WEDNESDAY, SEPTEMBER 23, 2015
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: September 2015
    Telling vs "finding out" in knowledge management [link]. Is "Knowledge transfer" the wrong metaphor? By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Gary Hamel [link]. link].
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 4, 2013
    [Knowledge Management] Structuring for the network era
    Taylor’s Principles of Scientific Management (1911) are still the basis for most of our current management systems. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with  management  alone. The duty of being transparent in our work and sharing our knowledge rests with all workers.
  • JANE HART  |  WEDNESDAY, APRIL 20, 2016
    [Knowledge Management] 20 ways to prepare yourself for modern workplace learning
    You have been an active participant in a number of online communities and understand the activities involved in of community management and what makes a good community manager. L&D can better manage or support the management of organisational communities. How many can you check off? Click here for more information.
  • EUEN SEMPLE  |  THURSDAY, NOVEMBER 29, 2012
    [Knowledge Management] Thanks Australia
    It's been a helluva trip. [I am writing this on the plane to Hong Kong where I am doing a couple of workshops and then off to Washington for a meeting of The World Bank's Knowledge Management Commission which isn't really on the way home!! Thanks to all the wonderful people I met and who went out of their way to help me along the way.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 17, 2013
    [Knowledge Management] Seeing What Others Don’t – Review
    Too often in organizations, management only focuses on reducing errors, Klein cites the overemphasis on practices like Six Sigma over the past 30 years as being detrimental to overall innovation; “Six Sigma shouldn’t be abandoned, it needs to be corralled.” We have stories that we use to explain why we do things.
  • DAVE SNOWDEN  |  MONDAY, MARCH 25, 2013
    [Knowledge Management] Cutting through a weave destroys it
    It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.
  • HAROLD JARCHE  |  THURSDAY, MARCH 12, 2009
    [Knowledge Management] Sense-making with PKM
    In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. Effective learning is the difference between surfing the waves or being drowned by them and PKM (personal knowledge management) can be your customized surfboard.
  • CHARLES JENNINGS  |  MONDAY, JUNE 24, 2013
    [Knowledge Management] 70:20:10 - A Framework for High Performance Development Practices
    It’s important because research over the past 40 years at least has indicated that learning that occurs outside of formal classes and courses is not only more frequent but also generally more effective than its structured and ‘managed’ counterpart. Some organisations apply 70:20:10 principles to targeted and specific development solutions.
  • HAROLD JARCHE  |  MONDAY, MARCH 1, 2010
    [Knowledge Management] Social snake oil
    Knowledge management (KM) was a most promising field until it was hijacked by software vendors who were selling IT systems for six figures. A lot of money went into information technology systems and there was little left to help the individual make sense of it. That’s why I coined the term, ABC Learning [Anything But Courses].
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 14, 2013
    [Knowledge Management] Connected leadership is not the status quo
    In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. What is connected leadership?
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 22, 2010
    [Knowledge Management] Network Learning: Working Smarter
    2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm. Standard document management methods have been shown to fail over the years, as most workers do not personally adopt them. In California, Ray Prock, Jr. Network Learning.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 20, 2014
    [Knowledge Management] 2497 and counting
    For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and  management in networks. What will you have learned during that decade?
  • CLARK QUINN  |  WEDNESDAY, APRIL 27, 2011
    [Knowledge Management] Org Development and Social Media
    As the pieces of companies become densely interconnected, the differences between knowledge management, training, collaborative learning, organization development, internal communication, and social networking fade away.&#   However, some of these fields are reasonably technology savvy, while others are more focused effective people processes.
  • HAROLD JARCHE  |  MONDAY, JANUARY 9, 2012
    [Knowledge Management] Learning in NB
    personal knowledge management ) and be given the opportunities and support to do so. Tweet The government  is asking how New Brunswick can be the learning province of Canada. Similar questions have been asked before, so I’m just going to amalgamate some of my responses. Learning at School. The problem is the structure itself.
  • HAROLD JARCHE  |  FRIDAY, MARCH 1, 2013
    [Knowledge Management] Perpetual Beta is the new reality
    My interest in personal knowledge management  (PKM) started with my own need to stay up to date in my field. could have handled things better if people were actively and openly sharing their knowledge. Preparing for this will require time, social learning, and management support. NWS) can all attest. Get used to it. Preparing
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] How blog­ging chan­ged my life for the bet­ter
    My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
  • JANE HART  |  WEDNESDAY, MAY 2, 2012
    [Knowledge Management] Online Workshops in May and June at the Social Learning Centre
    Personal Knowledge Management. “One of the most useful aspects of both this and the previous course was learning how to organise and manage an online course. In May and June, Harold Jarche and I will be running another series of our popular public online workshops at the Social Learning Centre. 14-25 May. Led by Jane Hart.
  • JON HUSBAND  |  TUESDAY, APRIL 8, 2008
    [Knowledge Management] KM and Sports, Dave Pollard and Bruce Hoppe, Regional Knowledge Resource Kit, KM Toolkit, Managing Knowledge-Based Initiatives
    Weekly Knowledge Management Blog by Stan Garfield. KM Question of the Week. Q: Can the world of sports teach us anything about knowledge management? A: Yes. stuff is inexpensive and ubiquitous, so enterprising information and IT professionals can introduce it without having to get permission and resources from management.
  • JON HUSBAND  |  TUESDAY, JUNE 10, 2008
    [Knowledge Management] Open source blogs and wikis, Words of Wisdom, Leadership Principles, 800 Pound Gorilla, Introduction to social network methods
    Clearspace - $59 per user or $69 per user for the real time chat KM Thought Leader of the Week. I was asked by APQC , "If you were invited to give a keynote speech on knowledge management, what words of wisdom or lessons learned would you impart?" Govern using formal project management. WordPress - Free. Drupal - Free.
  • HAROLD JARCHE  |  SATURDAY, JULY 13, 2013
    [Knowledge Management] The Storytelling Animal
    How about knowledge management? Perhaps we should focus less on instructional design or knowledge repositories. In The Storytelling Animal , Jonathan Gottschall tells us how stories make us human. It boils down to a simple formula, says Gottschall. Story = Character + Predicament. Attempted Extrication.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 23, 2012
    [Knowledge Management] Innovation is not a repeatable process
    ” This is why I think personal knowledge management is so important. want every knowledge worker to discover his or her own processes. Accepting PKM, as a flowing series of half-baked ideas, can encourage innovation and reduce the feeling that our exposed knowledge has to be ‘executive presentation perfect’.
  • MARTIJN LINSSEN  |  MONDAY, FEBRUARY 27, 2012
    [Knowledge Management] IM v KM
    blog posting regarding what I witnessed as the death of Knowledge Management in the U.S. are things we do to information.  It is folly to ever call it knowledge, because that is the domain of the brain. The difficulty is applying this understanding to organizational knowledge. Department of Defense.
  • JON HUSBAND  |  TUESDAY, APRIL 15, 2008
    [Knowledge Management] Smartest Person, 7 KM Lessons, Build It and they won't come, Managing Organizational Memory, The Social Atom
    Weekly Knowledge Management Blog by Stan Garfield. posed the following question to many KM thought leaders and will be featuring their answers in this section. "If you were invited to give a keynote speech on knowledge management, what words of wisdom or lessons learned would you impart?". Lesson 4 - Knowledge is sticky.
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 17, 2015
    [Knowledge Management] Enterprise 2.0, Where Art Thou?
    Over the course of the years, if you have been a long time reader, you may remember how there were a number of themes I kept coming back to from Knowledge Management, to Collaboration, (Social) Learning, Online Communities and, specially, Social / Open Business. Knowledge Tools Learning Open Business Personal KM Productivity Tools
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 25, 2013
    [Knowledge Management] Social filtering
    In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. For me, two weeks is a good interval.
  • LUIS SUAREZ  |  WEDNESDAY, MARCH 21, 2012
    [Knowledge Management] Why Social Business Keeps Failing to Deliver
    That’s basically us, knowledge workers, still being treated as resources, instead of people, and acting accordingly when embracing all of these social technologies. There is just far too much at stake at this point, methinks, and not just for ourselves, but for those future generations of knowledge workers. What if E2.0 Please.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 2, 2011
    [Knowledge Management] Building tolerance for ambiguity
    Enhanced serendipity can be an emergent property of personal knowledge management. PKM Tweet High tolerance for ambiguity is becoming an important leadership trait in increasingly complex, networked environments, explains Riita Raesmaa in  Systems Intelligence, Serendipity and Listening for the Better Decisions. 21C_Leader complexity
  • ROSS DAWSON  |  THURSDAY, MARCH 21, 2013
    [Knowledge Management] Building success in the future of work: T-shaped, Pi-shaped, and Comb-shaped skills
    think I first came across the T-shape concept – combining breadth and depth – in the well-known 2001 Harvard Business Review article Introducing T-Shaped Managers: Knowledge Management’s Next Generation. In this case we can certainly never match the knowledge of a deep specialist in any one area.
  • DAVE SNOWDEN  |  MONDAY, JUNE 3, 2013
    [Knowledge Management] Storytelling & narrative
    The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. The granularity was wrong. Musings
  • JAY CROSS  |  WEDNESDAY, FEBRUARY 15, 2012
    [Knowledge Management] Relevance Trumps ROI
    Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . And if it’s not, they shouldn’t be doing it,” he said. They are essentially the wrong measures. Then generalize from talking to the sample of people to the whole organization.”. Just Jay
  • ANDY MCAFEE  |  THURSDAY, APRIL 7, 2011
    [Knowledge Management] Enterprise 2.0 the Indian Way
    At a services firm of 150,000 people that’s growing like a weed, knowledge management is a massive challenge. On my recent trip to India (post here , pictures here and here ) I got to sit down with Ashok Krish and his team. Ashok is the head of the Web 2.0 Innovation Lab at Tata Consultancy Services ( TCS ). within the company.
  • HAROLD JARCHE  |  MONDAY, AUGUST 2, 2010
    [Knowledge Management] A personal learning journey
    I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. became a consumer and simultaneously a sharer of online knowledge. This still sums up the core concept of PKM.
  • HAROLD JARCHE  |  MONDAY, MARCH 22, 2010
    [Knowledge Management] PKM in a nutshell
    Personal Knowledge Management: A way to deal with ever-increasing digital information. Aids in observing, thinking and using information & knowledge (I Sense). How do I make sense of changing conditions and new knowledge? Requires an open attitude to learning and finding new things (I Seek). How can we cooperate ?
  • DAVE SNOWDEN  |  SUNDAY, DECEMBER 7, 2014
    [Knowledge Management] Of experts and expertise
    A long time ago when I first created the Cynefin framework in its five domain form my focus was on knowledge management. The first fully worked article looked at communities and deployment of knowledge and in those versions I talked about complicated (then called knowable) as the domain of experts. Musings
  • LUIS SUAREZ  |  TUESDAY, MAY 6, 2014
    [Knowledge Management] Why I, Too, Killed My LinkedIn Account
    Back in the day, when I was just getting started with my early days around social computing evangelism, I must confess that I used to think that people who didn’t have a social profile in all of the major social networking tools out there just didn’t get it. You know, you had to have a profile out there all over the place. Silly Silly me. You see?
  • DAVE SNOWDEN  |  WEDNESDAY, JANUARY 23, 2013
    [Knowledge Management] The narrative papers
    There have been a fair number over the years, particularly in the area of knowledge management which is where all of this got started. A lot of those are out of date as the field has moved on, but I don't think I want to deny any of the material, although I would change them if I was writing them again. Narrative
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 11, 2010
    [Knowledge Management] Active sense-making
    Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. This strikes me as the core of collaborative knowledge work. The activity of reading, writing and perhaps commenting helps to internalize some of the knowledge.
  • HAROLD JARCHE  |  TUESDAY, MAY 14, 2013
    [Knowledge Management] London Summer Picnic
    The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane. format.
  • DAVE SNOWDEN  |  THURSDAY, MAY 5, 2011
    [Knowledge Management] Lean or Agility?
    Link : Original Cynefin model paper in the context of Knowledge Management. However I had a chance to tune into the event before arriving so at around 0400 in the morning I decided to take a different tack, building on the day one keynote and directly addressing several issues which had come up. More on that tomorrow. Articles.
  • HAROLD JARCHE  |  SATURDAY, AUGUST 11, 2012
    [Knowledge Management] PKM Book Update 2
    Thanks to the many people who have contributed so far to the  PKM Book project , which will result in a freely available e-book on the subject of personal knowledge management. I am using a WordPress plug-in called  Anthologize  to develop the e-book. Anthologize lets me take posts and turn them into a book.
  • DONALD CLARK PLAN B  |  SATURDAY, MARCH 5, 2016
    [Knowledge Management] The LMS is dead, long live the LMS! (10 pros & 10 cons)
    At the very mention of its name managers and learners roll their eyes. For a few extra bucks they solve all of your performance support, corporate comms, HR and talent management problems, locking you bit by bit into the deep dungeon they’ve built for your learners, never to see the light again. 3. The LMS is dead, long live the LMS!
  • DAVE SNOWDEN  |  SATURDAY, JANUARY 22, 2011
    [Knowledge Management] The aging workforce (part 4)
    Last time (and too long ago) I talked about some general principles, many of them society based, which presented possible solutions to issues of knowledge retention. have long argued that apprentice models were (and to a degree still are) the most effective model of knowledge creation and transfer that the human race has ever developed.
  • JON HUSBAND  |  WEDNESDAY, MAY 21, 2008
    [Knowledge Management] Social Networking Tools at HP, Jack Vinson, Matt Moore in America, Prediction Markets, Building Enterprise Taxonomies
    Weekly Knowledge Management Blog by Stan Garfield. Mining the Office Chatter - What if managers and employees could listen in on any gripe fests and hallway brainstorms taking place at the office, all at one time? It is very easy to get locked into one method of doing knowledge management. Special Notice. Boston.
  • JANE HART  |  TUESDAY, MAY 1, 2012
    [Knowledge Management] Pick of the Month: April 2012
    If the diversity is valued, then the pedagogy must do away from its ‘one size fits all’ approach, and accept that the twenty first century of globalisation demands a different understanding of knowledge use and that this has implications for the use of technology. “Learning is active and most schooling is passive. Pick of the Month
  • HAROLD JARCHE  |  MONDAY, OCTOBER 22, 2012
    [Knowledge Management] Understanding behaviour
    Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Consider the case of medical researchers sharing their professional knowledge and findings amongst peers. Insights from one person can save another a lot of wasted time.
  • LUIS SUAREZ  |  FRIDAY, MAY 23, 2014
    [Knowledge Management] Working Out Loud with Google Plus – Part Deux
    mean, if you look into it, within the corporate world, all along, we have always defaulted to work in private, close silos with team colleagues whom we knew rather well , or even just our very own selves, as we have kept protecting and hoarding our own knowledge thinking that would make us all become indispensable to the business. owork ).
  • JON HUSBAND  |  WEDNESDAY, JULY 16, 2008
    [Knowledge Management] KM Communities, Influencing KM Adoption, Patience to Develop Communities, Discussion Forum Best Practices, Management Gurus
    Weekly Knowledge Management Blog by Stan Garfield. Gurteen Knowledge Group. IKMF (Interdepartmental Knowledge Management Forum). Working Knowledge Research Center at Babson College Here are three lists of KM communities: My List. Management Gurus by Andrzej Huczynski. Popular management ideas.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Working the Past – Review
    have become professionally interested in institutional memory , story-telling and decision memory , as well as how these are connected to knowledge management and how knowledge-sharing frameworks can be developed. Maintaining a useable past takes work. Linde at first wondered if the book was more for show than use. Books
  • HAROLD JARCHE  |  THURSDAY, AUGUST 29, 2013
    [Knowledge Management] Three Amigos
    My presentation was based on several of the posts on  institutional memory & knowledge management that I’ve shared here over the past few weeks, particularly looking at the different ways to deal with implicit and explicit knowledge. Sometimes, everything clicks and a wonderful new collegial relationship begins.
  • DAVID GURTEEN  |  MONDAY, JANUARY 11, 2010
    [Knowledge Management] Blog Post: If traditional incentives can have a negative impact, what's the workaround?
    Video: David Gurteen on Incentivizing Knowledge Management. David Gurteen on Incentivizing Knowledge Management: David Gurteen talks on how incentivizing knowledge management kills intrinsic motivation and negatively affects true value of the practice. By David Gurteen. Here is my response. Its that simple!
  • DAVID GURTEEN  |  WEDNESDAY, JULY 29, 2015
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: July 2015
    Knowledge Sciences Symposium WNY [link]. Knowledge is the capacity for effective action [link] #KM #KMers. Reports aren't knowledge [link] #KM #KMers. The Seven Ages of Information & Knowledge Management by David Skyrme [link]. Knowledge only exists in the human mind [link]. link] #KM#KMers.
  • CHARLES JENNINGS  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] What Does the Training Department Do When Training Doesn’t Work?
    In the words of a famous English football manager “it’s much, much more important than that”. Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 21, 2010
    [Knowledge Management] Knowledge sharing, one at a time
    “Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. David Jonassen.
  • HAROLD JARCHE  |  SATURDAY, FEBRUARY 26, 2011
    [Knowledge Management] Enterprise Social Technology – Review
    As project manager Corey Travis writes: For the content, we decided to heavily outline the chapters, then narrow the crowd by picking three potential writers for each chapter. It’s main focus is on marketing, sales and online reputation management, coupled with explanations of tools and platforms. Books
  • BETH KANTER  |  TUESDAY, APRIL 15, 2014
    [Knowledge Management] Learning is the Work
    What was most exciting for me was to finally meet three people  in person after following their writing, blogs, and books for almost a decade.   If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. Organization. Gender.
  • ROSS DAWSON  |  FRIDAY, JANUARY 14, 2011
    [Knowledge Management] What is the difference between Social Business and Enterprise 2.0?
    However, somewhat similarly to how the term ‘knowledge management&# was commandeered by vendors, ‘Enterprise 2.0′ There is an interesting Quora discussion going on What are the distinctions between Social Business and Enterprise 2.0? Each of these terms has a different meaning to what they did just a year ago.
  • HAROLD JARCHE  |  TUESDAY, MARCH 8, 2016
    [Knowledge Management] temporary, negotiated hierarchies
    This is full autonomy which is necessary for the network era, because you cannot manage a network. Principles of Network Management. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Post-Job Economy.
  • DAVID GURTEEN  |  FRIDAY, MARCH 25, 2011
    [Knowledge Management] Blog Post: Gurteen Knowledge Community Group on Linkedin
    By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown by over 100 members from 2,184 members last month to 2,289 today and is still one most active of all the KM LinkedIn groups. Should Knowledge Management be viewed as a Spend to Save or a Return On Investment? .
  • JAY CROSS  |  TUESDAY, AUGUST 30, 2011
    [Knowledge Management] Do your business
    Notions like corporate culture, the learning organization, and knowledge management are lagging indicators. Don’t let the sound of your own wheels drive you crazy. Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. Just Jay
  • STEVE DENNING  |  THURSDAY, JANUARY 27, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: How education is.
    Main | Reinventing management Part 6: From command to conversation » January 27, 2011 How education is infected by bureaucracy: We need a new culture of learning President Obama's call in the State of the Union address for young people to enter the teaching profession was noble, but hollow. Your comment has not yet been posted.
  • HAROLD JARCHE  |  MONDAY, JANUARY 25, 2010
    [Knowledge Management] PKM: aggregate, filter, connect
    Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. In 1986 the answer was typically about 75%.
  • HAROLD JARCHE  |  FRIDAY, MAY 4, 2012
    [Knowledge Management] Manual, not automatic, for sense-making
    The actual tools I use for personal knowledge management are quite limited. As I mentioned in Personal Information management for Sense-making , George Siemens complaint that, “ Too many aspects of my sense-making system are manual ”, is what I see as a strength of PKM. That’s about it. Friday's Finds
  • HAROLD JARCHE  |  MONDAY, OCTOBER 4, 2010
    [Knowledge Management] Using our knowledge
    All the information and knowledge in the world will not help us unless we take time to reflect upon what we have learned and also do something with it. When I discuss personal knowledge management [a term that really needs to be changed and I welcome suggestions] I emphasize reflection through doing. Tweet. Margaret J. Wheatley.
  • TONY KARRER  |  TUESDAY, MAY 29, 2007
    [Knowledge Management] Personal Learning Knowledge Work Environment
    world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning.
  • HAROLD JARCHE  |  FRIDAY, MARCH 21, 2014
    [Knowledge Management] Management is for suckers
    Management is a skill, it’s not a career path.” “A goal [of promoting personal knowledge management] was not only to avoid silos in Domino’s but to ensure that Domino’s didn’t silo themselves from other organizations.” In the social era, what creates scale is trust.”
  • JANE HART  |  MONDAY, SEPTEMBER 12, 2011
    [Knowledge Management] Social Learning doesn’t mean what you think it does!
    In other words those who think “social learning&# is just about a new training trend, or about adding social media into the  &# blend&# , or that it is about acquiring the latest Social Learning Management System are missing the big picture. We will help people to build external Personal Knowledge Networks on social networking sites.
  • TONY KARRER  |  FRIDAY, OCTOBER 5, 2007
    [Knowledge Management] eLearning Defined
    Some include Knowledge Management as a form of e-learning. How do you separate knowledge management from eLearning? eLearning / E-Learning - Broad definition of the field of using technology to deliver learning and training programs. Can be synchronous , asynchronous , instructor-led or computer-based or a combination.
  • DAVID GURTEEN  |  SUNDAY, FEBRUARY 20, 2011
    [Knowledge Management] Blog Post: A good video collection of interviews with a number of KM people
    While you are there check this out: an interview with Verna on Incentivizing Knowledge Sharing - so close to my view ! By David Gurteen At the 2010 KM India Summit in Bangalore, Ankur Makhija of eClerx Services, recorded several mini-interviews with Verna Allee. We must stop "punishing people with rewards
  • TONY KARRER  |  THURSDAY, MAY 11, 2006
    [Knowledge Management] What does Google Trends tell us?
    For example, I looked at eLearning as compared with Knowledge Management. You can see that eLearning and Knowledge Management have both been trending downward in searches. Rather, I think with both Knowledge Management and eLearning the conversations have shifted as they've become more day-to-day kinds of concerns.
  • STEVE DENNING  |  FRIDAY, JANUARY 28, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Game over in Tunisia.
    Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right? Exactly what will happen next remains unclear.
  • STEPHEN DOWNES: HALF AN HOUR  |  WEDNESDAY, MARCH 17, 2010
    [Knowledge Management] Three Models of Knowledge Production
    And while there are different ways to think of knowledge - processed, procedural, propositional - this model I think adheres to a more basic view. The picture being presented by Jarche and his colleagues adhere to a 'mining' model of knowledge management (from which we get phrases like 'data mining'). Here's what I think.
  • JON HUSBAND  |  FRIDAY, MAY 9, 2008
    [Knowledge Management] KM for Marketing, Bill Ives, 4 Paradoxes of KM, Tools for Communities Wiki, Pleased but Not Satisfied
    Weekly Knowledge Management Blog by Stan Garfield. KM Question of the Week. Q: What can knowledge management processes and tools do for corporate marketing? A: Traditional marketing communications methods include: Direct mail, email, and voicemail messages. KM Question, Blog, Link, and Book of the Week. Web sites. Groups.
  • JON HUSBAND  |  MONDAY, AUGUST 11, 2008
    [Knowledge Management] New Directions, KM Thought Leaders, Open Source Social Software, Beyond Google, What Would Churchill Do
    Weekly Knowledge Management Blog by Stan Garfield. KM Question, Thought Leader, Blog, Link, and Book of the Week. Blogroll - KM Home Page - Send a Question - Implementing a successful KM programme ]. will resume blogging in the near future; to find out where, check the “My Blog” link at the top of my KM site. KM Blog of the Week.
  • CLARK QUINN  |  MONDAY, APRIL 25, 2011
    [Knowledge Management] A new literacy? There’s an app for that
    And, from the personal efficacy department, being able to find and use these extensions is a new skill.  In the Personal Knowledge Management  framework of my colleague Harold Jarche, it’s be a new component of improving personal productivity. However, it turns out that apps are more than just on phones. meta-learning
  • DAVE SNOWDEN  |  THURSDAY, APRIL 25, 2013
    [Knowledge Management] Context, is well contextual
    It's been the best part of twenty years now since I moved out of operational and strategic management roles and was granted the freedom to play with ideas following IBM's take over of DataSciences. If you substitute IBM Management Consultancy for dancer then I escaped but it was a close run thing at times. Reflections
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 20, 2011
    [Knowledge Management] Social Learning, Complexity and the Enterprise
    Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Jay Cross. Our relationship with knowledge is changing as our work becomes more intangible and complex. Knowledge-Based View.
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