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  • DAVE SNOWDEN  |  FRIDAY, AUGUST 12, 2011
    [Knowledge Management] Five years of editing Wikipedia
    At 1401 on the 12th August back in 2006 I made my first edit to the Wikipedia, all to the knowledge management article. You can't resolve content issues by adjudicating content, behavior can be managed. Templates and images also but in much smaller numbers. reflected on that in a post titled Good, Bad and Ugly.
  • HAROLD JARCHE  |  THURSDAY, MARCH 28, 2013
    [Knowledge Management] No cookie cutters for complexity
    The trouble is that would not allow large teams of recently graduated MBA’s to reuse recipes and documents from over codified knowledge management systems. Few managers ask the tough questions, like what are the underlying assumptions of how we do business and do they make sense?  technology ? Ability to innovate faster.
  • HAROLD JARCHE  |  MONDAY, DECEMBER 5, 2011
    [Knowledge Management] Exception handling is complex work
    Let’s look at a knowledge worker and how things can get done in such an interconnected environment. This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. This is how simple and complicated knowledge continuously gets automated. Organizations do this all the time.
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 14, 2013
    [Knowledge Management] Connected leadership is not the status quo
    In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. 'What is connected leadership?
  • HAROLD JARCHE  |  WEDNESDAY, MAY 5, 2010
    [Knowledge Management] Identifying a collaboration platform
    I’ve noted before that the main objective of the modern training department should be to enable knowledge to flow in the organization. Work with management to fund and develop better tools and processes for workers. Step Two, or a concurrent step, would be to look at how to enhance collaboration. Does your LMS do this?
  • TONY KARRER  |  WEDNESDAY, MAY 13, 2009
    [Knowledge Management] Online Coaching
    culture that provides access to other people who support learning in a wide variety of ways Easy access to materials that support learning Skills in utilizing electronic tools to manage learning. In other words, possibly supporting ongoing learning to build management skills for a group of new managers. eLearning Technology.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. put my tea down. Nothing new here. Doubt me? What then?
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 23, 2012
    [Knowledge Management] Innovation is not a repeatable process
    ” This is why I think personal knowledge management is so important. want every knowledge worker to discover his or her own processes. Accepting PKM, as a flowing series of half-baked ideas, can encourage innovation and reduce the feeling that our exposed knowledge has to be ‘executive presentation perfect’.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 9, 2011
    [Knowledge Management] Exchanging knowledge in Ottawa & Montreal
    On 3/4 Feb I will be presenting a framework for social learning in the enterprise in Ottawa with the Canadian Council for Learning and Development as well as the Knowledge Strategy Exchange Networks. How to develop an effective personal knowledge management strategy. Personal Knowledge Management Course.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 24, 2011
    [Knowledge Management] Making sense of our world
    Tweet I define Personal Knowledge Management (PKM) as a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. George Siemens has made this rather succinct statement about knowledge: When I externalize something, it’s information. blogging).
  • DAVE SNOWDEN  |  MONDAY, OCTOBER 18, 2010
    [Knowledge Management] Double the word count
    I managed to compete two out of three writing tasks today. The second part of an article on knowledge management for Ark's magazine and the next iteration of the book outline namely the detailed chapter structure and introduction. For ARK I had to write 1200 words and ended up with 2400.
  • EUEN SEMPLE  |  FRIDAY, JUNE 1, 2012
    [Knowledge Management] Knowledge Harvesting
    I have often made fun of the knowledge management phrase "knowledge harvesting" as it sounds like some sort of cerebral milking machine, sucking the good stuff from staff's skulls and leaving the empty husks discarded outside the office door. Just realised that is exactly what Facebook is doing
  • HAROLD JARCHE  |  MONDAY, APRIL 5, 2010
    [Knowledge Management] All models are flawed but some are useful
    Silvia Andreoli has added to my last post on PKM and created this graphic to show the individual as well as the social aspects of personal knowledge management. My only minor issue is that I would replace “knowledge&# with “personalized information&#. like its simplicity and the way it shows the flows.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 20, 2014
    [Knowledge Management] 2497 and counting
    For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and  management in networks. What will you have learned during that decade?
  • HAROLD JARCHE  |  MONDAY, DECEMBER 16, 2013
    [Knowledge Management] PKM and MOOC
    If we think of the MOOC as a vehicle for shared understanding, and not content delivery, it becomes the collective equivalent to personal knowledge management. When adults design for children they have a tendency to dumb things down. m afraid that the answer continues to be: ‘Nothing,‘ at least for the moment. – Tony Bates.
  • HAROLD JARCHE  |  FRIDAY, MARCH 1, 2013
    [Knowledge Management] Perpetual Beta is the new reality
    My interest in personal knowledge management  (PKM) started with my own need to stay up to date in my field. could have handled things better if people were actively and openly sharing their knowledge. Preparing for this will require time, social learning, and management support. NWS) can all attest. Get used to it. Preparing
  • DAVE SNOWDEN  |  THURSDAY, JULY 8, 2010
    [Knowledge Management] The origins of Cynefin (part 3)
    ontology) not simply a model to understand knowledge flows and that as such the model had more general applicability. had come to knowledge management from decision theory and strategy. Now remember that the Cynefin model was, it is early days a knowledge management model. Knowable : Sense-analyise-respond.
  • HAROLD JARCHE  |  FRIDAY, MAY 4, 2012
    [Knowledge Management] Manual, not automatic, for sense-making
    The actual tools I use for personal knowledge management are quite limited. As I mentioned in Personal Information management for Sense-making , George Siemens complaint that, “ Too many aspects of my sense-making system are manual ”, is what I see as a strength of PKM. That’s about it. Friday's Finds
  • DAVID GURTEEN  |  THURSDAY, MAY 20, 2010
    [Knowledge Management] Blog Post: A call for mindful leadership
    By David Gurteen I have long been a fan of Ellen Langer and reviewed her book The Power Of Mindful Learning in my August 2000 knowledge letter. When leaders keep everyone in their place with the illusion of knowability and possession of this privileged knowledge the benefit to them is that we "obey" and leaders feel superior.
  • DAVID GURTEEN  |  MONDAY, JANUARY 19, 2009
    [Knowledge Management] Business cases are a waste of time!
    By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. Smart leaders don't waste their time with this. They play the game, but they know how to make the game worth playing.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 6, 2010
    [Knowledge Management] Network Learning
    Tweet I mentioned in my last post that the term “personal knowledge management&# ( PKM ) does not adequately describe the sense-making process that I attribute to it. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. That is a grand illusion.
  • CLARK QUINN  |  MONDAY, APRIL 18, 2011
    [Knowledge Management] Mentoring Results
    Eileen Clegg from the Future of Talent Institute (and colleague, we co-wrote the Extremophiles chapter for  Creating a Learning Culture ) pinged me the other day and asked about my thoughts on the intersection of: The new role of managers in the results-oriented work environment ( ROWE ). Helping them be the best they can be and all that.
  • STEVE DENNING  |  SATURDAY, DECEMBER 11, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: The most beautiful.
    Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right? See also: The most beautiful blog in the world.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 28, 2012
    [Knowledge Management] The right information is not enough
    would like to contrast this with a statement made by Dave Snowden that I noted in negotiating between chaos and project management. It has happened before with knowledge management and learning management systems. Each person is the indivisible unit of knowledge work. If SocialLearning Technology
  • TONY KARRER  |  TUESDAY, APRIL 14, 2009
    [Knowledge Management] Reduce Searching Start Talking
    I just saw When Knowledge Management Hurts … Professors Martine Haas from the Wharton School and Morten Hansen from INSEAD , for example, examined the use of internal knowledge systems by teams of consultants in one of the big four accountancy firms trying to win sales bids. You really do need to have that conversation.
  • DAVE SNOWDEN  |  WEDNESDAY, JANUARY 23, 2013
    [Knowledge Management] The narrative papers
    There have been a fair number over the years, particularly in the area of knowledge management which is where all of this got started. Back in the Knowledge Management days I produced a lot of material in the more popular journals. As promised I want to go on to other papers that addressed issues other than Cynefin.
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 29, 2012
    [Knowledge Management] Working in the dark
    What may be considered a knowledge management problem, finding the right information at the right time, is really a transparency one. For more contextual knowledge, I ask my network via text message, Twitter, blog or forum. The reason I can do this is that either the knowledge or the knowledgeable person is visible on the web.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 29, 2013
    [Knowledge Management] PKM in 34 pieces
    SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 19, 2013
    [Knowledge Management] Becoming explicit
    'Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 12, 2014
    [Knowledge Management] PKM Roles
    'I like to frame personal knowledge management as a combination of seeking knowledge, making sense of it, and sharing it with others. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities.
  • HAROLD JARCHE  |  TUESDAY, MARCH 16, 2010
    [Knowledge Management] Social media workshops
    Personal knowledge management – a sense-making process. I will be presenting two 1/2 day workshops on Thursday, 25 March in Miramichi, NB. The event is sponsored by Silicon East and attendance is (almost) free. There is a $10 fee to cover refreshments. Workshop #1: Social media for training & education (9:00 AM to noon).
  • DAVID GURTEEN  |  THURSDAY, JANUARY 20, 2011
    [Knowledge Management] Blog Post: Facts don't necessarily have the power to change our minds.
    To me, this is part of what Knowledge Management is or should be all about. By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective. But its much harder then we think. recently tweeted the Wikipedia page that lists our cognitive biases. Well research shows that many of us don't!
  • HAROLD JARCHE  |  MONDAY, JUNE 27, 2011
    [Knowledge Management] Resetting learning and work
    Our informal learning needs will continue to grow, as  Robert Kelley showed over a 20-year CMU study of knowledge workers. He asked: “What percentage of the knowledge you need to do your job is stored in your own mind?”. In effect, managing oneself demands that each knowledge worker think and behave like a chief executive officer.
  • HAROLD JARCHE  |  MONDAY, AUGUST 13, 2012
    [Knowledge Management] Learning by doing
    For example, in most consulting projects, the client is a manager/exectutive but the end-users are distributed throughout the company. did my first workshop on personal knowledge management in April and  35 people signed up. What does life in perpetual Beta mean for your business on the internet? What are you testing?
  • HAROLD JARCHE  |  THURSDAY, JULY 15, 2010
    [Knowledge Management] PKM: Working Smarter
    In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. PKM mindset aids in observing, thinking and using information & knowledge better (I Sense). Jane Hart has just released an extensive resource that correlates nicely with the PKM framework.
  • JAY CROSS  |  FRIDAY, JULY 20, 2012
    [Knowledge Management] Musing on Google’s Power Searching Course and marketing
    He managed User Experience Research for Apple before going to work for Steve Jobs as head of Apple’s Knowledge Management Technologies Lab. Today I completed Google’s Power Searching Course. Do I know any more about search than I did ten days ago? Capitalization makes no difference but word order does. For me, yes.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 14, 2012
    [Knowledge Management] Principles of Networked Unmanagement
    This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Cooperation. Cooperation is a driver of creativity.
  • TONY KARRER  |  TUESDAY, APRIL 13, 2010
    [Knowledge Management] eLearning Innovation 2010 – Top 30
    Google Buzz , Google Wave and PKM PKM stands for Personal Knowledge Management, which is a definite passion of mine (see Work Literacy and Social Media for Knowledge Workers ). I had an interesting conversation the other day about whether there’s that much new going on in eLearning here in 2010. What are these?
  • JANE HART  |  FRIDAY, JUNE 1, 2012
    [Knowledge Management] Pick of the Month: May 2012
    My blog is a key part of my professional development and essential to my personal knowledge management processes. Give me access to social knowledge, but don’t limit me. Here is my pick of the resources that I shared on Twitter and in my  Pick of the Day  in May. Shooting ourselves in the foot. My blog keeps me connected.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 24, 2011
    [Knowledge Management] Socialcast and social learning
    Exception management through social networks gives management clear insight into the resources needed for handling these exceptions. more recent post on the evolution of knowledge management clearly shows the need to support the sharing of tacit knowledge in a complex and creative economy: This is a blog worth subscribing to.
  • DAVE SNOWDEN  |  WEDNESDAY, MARCH 24, 2010
    [Knowledge Management] The origins of Cynefin (part 1)
    Its been a long time coming but I'm getting to the next stage of the Knowledge Sharing Across Silos series where I will start to move from analysis to the problem to solutions over a series of posts. This was at the height of the knowledge management movement, then dominated by the SECI model and a focus on codification.
  • STEVE DENNING  |  MONDAY, DECEMBER 20, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: What's Google's biggest.
    But in reality, engineering groups quickly swell to 20 or even 40, several Google product managers said. It’s important that the company is managed by engineers who understand the work and have respect for the people doing the work. In knowledge work, it doesn’t work that way. Quick! What’s Google’s biggest strategic issue?
  • HAROLD JARCHE  |  FRIDAY, MARCH 23, 2012
    [Knowledge Management] Grappling with Knowledge
    Paper-based knowledge can’t scale. The Net scales knowledge. The difference between IM [information management] and KM [knowledge management] is the difference between a recipe and a chef, a map of London and a London cabbie, a book and its author. Of course, I speak here of individual knowledge.
  • DAVE SNOWDEN  |  MONDAY, JUNE 3, 2013
    [Knowledge Management] Storytelling & narrative
    The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. lot of people these days combine communication with knowledge capture.
  • DAVE SNOWDEN  |  THURSDAY, DECEMBER 2, 2010
    [Knowledge Management] The aging workforce (part 1)
    Today's Dilbert raised one of the classic issues in knowledge management. Back in the 1990s people argued that core knowledge walked out of the door each evening and might not return. Such mapping, like the idea of tacit to explicit knowledge conversion, is so partially true as to be dangerous in its adoption.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 19, 2014
    [Knowledge Management] Six roles of network management
    'If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. Perhaps some day it will be.
  • JAY CROSS  |  TUESDAY, SEPTEMBER 20, 2011
    [Knowledge Management] Making Sense of the World
    Concept work relies on pattern recognition, tacit knowledge and the wisdom borne of experience. The 21st century workplace is so different from its predecessor that managers and professionals must follow a new set of practices to succeed. You have to develop an approach for making sense of this sea of information and knowledge.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 26, 2013
    [Knowledge Management] Best of Friday’s Finds 2013
    Managing is a waste of time. Knowledge Leadership in the Era of Convergence – via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. like W.L.
  • JANE HART  |  TUESDAY, MAY 1, 2012
    [Knowledge Management] Pick of the Month: April 2012
    If the diversity is valued, then the pedagogy must do away from its ‘one size fits all’ approach, and accept that the twenty first century of globalisation demands a different understanding of knowledge use and that this has implications for the use of technology. Personal Knowledge Management (PKM) skills. This is absurd.”.
  • STEVE DENNING  |  WEDNESDAY, DECEMBER 22, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: My New Year's Resolutions
    Almost exactly ten years ago today, in December 2000, when I left my position as Program Director of Knowledge Management at the World Bank, I set out to convert the world to the power of storytelling. Why is this so meaningful to me? At the time, people told me that my goal was quixotic, even absurd. That war has still to be fought.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 21, 2014
    [Knowledge Management] Knowing what we know
    'Friday’s Finds: @CelineSchil l – “ We’ve hired & promoted generations of managers with robust analytical skills & poor social skills, and we don’t seem to think that matters.” Liz Ryan: ‘If You Can’t Measure It, You Can’t Manage It’: Not True – Forbes.
  • JAY CROSS  |  TUESDAY, AUGUST 23, 2011
    [Knowledge Management] It’s not about the content
    It reminded me of the initial Knowledge Management fiasco where bright MBAs assembled well-written but irrelevant platitudes and stuffed them into databases nobody ever visited. Things had to be tip-top quality, for the program’s tuition will be $60,000 a year. It shouldn’t be too challenging to. What did I think? Just Ja
  • JANE HART  |  MONDAY, SEPTEMBER 12, 2011
    [Knowledge Management] Social Learning doesn’t mean what you think it does!
    In other words those who think “social learning&# is just about a new training trend, or about adding social media into the  &# blend&# , or that it is about acquiring the latest Social Learning Management System are missing the big picture. We will help people to build external Personal Knowledge Networks on social networking sites.
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] How blog­ging chan­ged my life for the bet­ter
    My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 4, 2010
    [Knowledge Management] Using our knowledge
    All the information and knowledge in the world will not help us unless we take time to reflect upon what we have learned and also do something with it. When I discuss personal knowledge management [a term that really needs to be changed and I welcome suggestions] I emphasize reflection through doing. Tweet. Margaret J. Wheatley.
  • DAVID GURTEEN  |  SUNDAY, FEBRUARY 6, 2011
    [Knowledge Management] Blog Post: From information to conversation - We have to talk!
    For those of you who have attended one of my knowledge cafe workshops - you will recognise the message - I say it in different words but the meaning is the same. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. We have to talk!
  • DAVID GURTEEN  |  MONDAY, FEBRUARY 21, 2011
    [Knowledge Management] Blog Post: KM in the Middle East
    Later in the year there is a fourth KM conference in the region The 8th International Conference On Knowledge Management. By David Gurteen I have been privileged to participate in two KM conferences in the Middle East over the past six months and have met some lovely people. KM Egypt and KM Iran. in Jordan.
  • DAVID GURTEEN  |  SATURDAY, SEPTEMBER 26, 2009
    [Knowledge Management] Do managers need to measure and reward trust?
    The post is titled Ten ways how leadership can influence and promote interpersonal trust in knowledge management behaviour and processes. mainly had a problem with where it says that "managers need to measure and reward trust". And it was item 7. Value and respect trust - yes - but that's it. What do you think
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 16, 2010
    [Knowledge Management] Variations on a theme of PKM
    Personal knowledge management is not so much about creating knowledge but rather the development of conscious regular activities from which can emerge new knowledge. The knowledge artifacts created along the way are only as good as the use to which they are put.
  • HAROLD JARCHE  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] A simple approach to KM
    'Knowledge management (KM) does not have to be a major enterprise effort. But the lack of KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. This will reflect implicit knowledge more so than the other two levels, and individuals can share their PKM as they see fit.
  • DAVE SNOWDEN  |  SATURDAY, OCTOBER 23, 2010
    [Knowledge Management] Bring your own Barrel Party
    If you want to learn the latest on scalable (and I emphasise that word) narrative approaches to knowledge management and learning this is also for you. For those interested, in combination with Narrate and others in the UK Network I am presenting two half day sessions on recent and planned projects using SenseMaker®.
  • HAROLD JARCHE  |  FRIDAY, JUNE 28, 2013
    [Knowledge Management] The network is the solution
    In the latter, “ Literacy becomes a wide range of evolving information skills developed around the activities of learning – the ability to acquire knowledge and skills through the resourceful and responsible utilization of information. 'Our future needs to be focused on learning, not instruction. here and here ). – David Bollier.
  • ROSS DAWSON  |  THURSDAY, MARCH 21, 2013
    [Knowledge Management] Building success in the future of work: T-shaped, Pi-shaped, and Comb-shaped skills
    think I first came across the T-shape concept – combining breadth and depth – in the well-known 2001 Harvard Business Review article Introducing T-Shaped Managers: Knowledge Management’s Next Generation. In this case we can certainly never match the knowledge of a deep specialist in any one area.
  • CLARK QUINN  |  WEDNESDAY, APRIL 27, 2011
    [Knowledge Management] Org Development and Social Media
    As the pieces of companies become densely interconnected, the differences between knowledge management, training, collaborative learning, organization development, internal communication, and social networking fade away.&#   However, some of these fields are reasonably technology savvy, while others are more focused effective people processes.
  • DAVE SNOWDEN  |  MONDAY, MARCH 25, 2013
    [Knowledge Management] Cutting through a weave destroys it
    It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.
  • HAROLD JARCHE  |  SATURDAY, SEPTEMBER 29, 2012
    [Knowledge Management] PKM Workshops
    The final scheduled personal knowledge management workshop finishes this weekend. Here is a great explanation from  Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done.
  • DONALD CLARK PLAN B  |  FRIDAY, NOVEMBER 16, 2012
    [Knowledge Management] Jay Cross: informal learning guru
    Blogs, wikis, podcasts, peer-to-peer sharing, aggregators, social media and personal knowledge management are all emergent phenomena, unlike the top-down tools and content that traditional e-learning has provided. The 20% he sees as driven by managers and supervisors, who push, provide feedback and coach others. 2004).
  • HAROLD JARCHE  |  WEDNESDAY, MAY 18, 2011
    [Knowledge Management] Network Learning PKM Workshop Notes
    It is focused on mastering social media for networked learning, and is based on my work with PKM (personal knowledge management) since 2005. Tweet The  Network Learning workshop will be held in Toronto on 27 May 2011. use  Seek-Sense-Share as an initial framework to explain how to set up a personalized PKM  process: 1.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 28, 2011
    [Knowledge Management] Changing the mechanistic mindset
    Here is the first of these: “Our industrial management models are based on a belief that our structures are merely complicated.&#. They said either 1) they wanted more leadership from their mid-level managers or 2) they wanted more ownership from their employees for the outcomes the business required. Simple = easily knowable.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 23, 2009
    [Knowledge Management] On knowledge
    Some things I learned about knowledge this past year. About  knowledge management : Codified knowledge (documents, lists, reports, best practices) is effective in organizations that have mostly new staff or high turnover, like a pizza franchise. How does personal knowledge management relate to social learning?
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 25, 2010
    [Knowledge Management] The Evolving Social Organization
    Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. This is what management schools have been doing for over half a century.  However, knowledge, and the acquisition of new knowledge, are still key factors for innovation and effectiveness. Knowledge-Based View.
  • INTERNET TIME ALLIANCE  |  TUESDAY, SEPTEMBER 20, 2011
    [Knowledge Management] Making Sense of the World, by Jay Cross
    Concept work relies on pattern recognition, tacit knowledge and the wisdom borne of experience. The 21st century workplace is so different from its predecessor that managers and professionals must follow a new set of practices to succeed. You have to develop an approach for making sense of this sea of information and knowledge.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 21, 2013
    [Knowledge Management] Shifting responsibility by taking responsibility
    Knowledge workers collectively make the relationship capital that creates value in the network era. They need to be not just knowledgeable, but creative as well. Knowledge workers need to take control of their networked learning. We need to build our own knowledge networks; seeking out others, sense-making, and sharing.
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, AUGUST 14, 2010
    [Knowledge Management] Personal Learning Environment 2010
    George writes: Announcing: Open Course – Personal Learning Environments, Networks, and Knowledge. This should be fun… Stephen Downes , Dave Cormier , and I will be offering an open course on Personal Learning Environments, Networks, and Knowledge , starting September 13. If you’re interested, you can sign up here. Why am I interested?
  • JAY CROSS  |  FRIDAY, DECEMBER 28, 2012
    [Knowledge Management] 2012?s Top articles on Working Smarter
    From Learning Management to Personal Knowledge Management  JANE HART   |  SATURDAY, AUGUST 11, 2012. The Rise of Vendor Relationship Management  JOHN HAGEL   |  FRIDAY, JUNE 29, 2012. patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Here’s how. JULY 16, 2012. Consider. Enjoy!
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 5, 2010
    [Knowledge Management] Getting to Working Smarter
    This takes the best from ISD, HPT and social learning and also incorporates knowledge management, organizational development, network and management theory to look at how we can develop the next practices that will inform networked organizations. The move to the training field coincided with the creation of  the Web.
  • HAROLD JARCHE  |  MONDAY, MARCH 24, 2014
    [Knowledge Management] Absorbing complexity with PKM
    One of the most spectacular possibilities that social technologies offer is that our individual creativity and knowledge is exponentially expanded by connecting to our personal networks – both within and outside organisational boundaries. Sense-making is acting on one’s knowledge. 'Have you ever heard of the Law of Requisite Variety ?
  • DAVE SNOWDEN  |  THURSDAY, JUNE 24, 2010
    [Knowledge Management] The tyrrany of the abstract symbolic
    The key quote here is this: If we think about apprentice models of knowledge transfer, we see the importance of acquiring experience over time for both knowledge transfer and development of the field as a whole. Of course we also need reflective capability, but management education in the main fails in both respects.
  • HAROLD JARCHE  |  MONDAY, JANUARY 13, 2014
    [Knowledge Management] Riding the Current by Finding the Right Crew
    'In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization. They are like mavens. Books PKM
  • HAROLD JARCHE  |  FRIDAY, MARCH 19, 2010
    [Knowledge Management] Control design, not people
    Interesting things I learned on twitter this past week: American Bar Association article on Personal Knowledge Management. Lawyers are knowledge workers who must cope with an ever-increasing volume of information flowing within and outside of their workplaces. by @KMHobbi. Solution: Try PKM. via @charlesjennings. via @BFChirpy.
  • DAVE SNOWDEN  |  SATURDAY, JANUARY 22, 2011
    [Knowledge Management] The aging workforce (part 4)
    Last time (and too long ago) I talked about some general principles, many of them society based, which presented possible solutions to issues of knowledge retention. have long argued that apprentice models were (and to a degree still are) the most effective model of knowledge creation and transfer that the human race has ever developed.
  • JANE HART  |  MONDAY, AUGUST 27, 2012
    [Knowledge Management] The differences between learning in an e-business and learning in a social business
    knowledge sharing. Management. Frequently misunderstood as “learning in informal ways”, eg by use of informational rather than instructional resources, or when formal/managed learning takes place outside a classroom. Supporting Personal Knowledge Management: tools, techniques, skills and behaviours. automation).
  • JAY CROSS  |  MONDAY, OCTOBER 18, 2010
    [Knowledge Management] Working Smarter Fieldbook | September 2010 Edition
    This is a book for business managers who want to build workforces that improve performance naturally, without prodding. In our mind’s eye, we are telling these stories to hands-on managers, people with titles such as sales manager, operations supervisor, project leader, and product manager. Who should read this book?
  • HAROLD JARCHE  |  TUESDAY, JULY 12, 2011
    [Knowledge Management] PKM Summary
    As a knowledge support for myself, workshop participants and readers, I have put together my main posts on personal knowledge management as a sub-page of my Key Posts page. Tweet. Since I’ve written dozens of posts on the subject and modified my approach over the years, I thought this might be helpful as a start page.
  • HAROLD JARCHE  |  FRIDAY, MARCH 26, 2010
    [Knowledge Management] Social Media Workshop Notes
    Personal Knowledge Management. Related posts: Role of an online community manager. As promised, here are the follow-up notes & links from yesterday’s social media workshops in Miramichi. All of my posts tagged PKM. PKM social bookmarks. Slide/Audio overview of PKM. Books for small business: Trust Agents.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 6, 2009
    [Knowledge Management] PKM for LearnTrends
    I’ll be presenting on Personal Knowledge Management. Also, Patti Anklam just concluded a three-part series on knowledge management, with The 3rd KM: Personal Knowledge Management. Another free, LearnTrends professional development event is gathering steam for November.
  • DAVE SNOWDEN  |  SATURDAY, OCTOBER 22, 2011
    [Knowledge Management] Typology or Taxonomy?
    Now in some ways this is a bit unfair, there is a clear role for taxonomies in many fields including knowledge management. I'd also make it clear that I am pushing the boundaries of my knowledge here so if Patrick Lambe (or someone else who does understand this) wants to correct me on my use that is fine. Cynefin postscript.
  • JAY CROSS  |  TUESDAY, NOVEMBER 17, 2009
    [Knowledge Management] LearnTrends Live: Harold Jarche on PKM
    Personal Knowledge Management. BIG KM (corporate) |  Little KM | Personal KM. Lots going on. Books, blogs, bookmarks, tags, etc. Harold asked himself, “What is it I actually do?&#. “Sorting&# means filtering one’s sources. “Categories&# are your personal folksonomy. “Retrieving&# is recall. Tools?
  • LUIS SUAREZ  |  WEDNESDAY, MARCH 21, 2012
    [Knowledge Management] Why Social Business Keeps Failing to Deliver
    That’s basically us, knowledge workers, still being treated as resources, instead of people, and acting accordingly when embracing all of these social technologies. There is just far too much at stake at this point, methinks, and not just for ourselves, but for those future generations of knowledge workers. What if E2.0 Please.
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 27, 2010
    [Knowledge Management] PKM in 2010
    Personal Knowledge Management. Knowledge = the capacity for effective action (know how). Management = how to get things done. Knowledge. Sources of Info & Knowledge. Informal, social learning is the primary way that knowledge is created in the workplace. What is PKM? Aggregate. Filter. Connect.
  • NANCY WHITE  |  TUESDAY, AUGUST 4, 2009
    [Knowledge Management] How I use social media
    The second seminal experience was taking part in George Por’s “Knowledge Ecology University&# or KEU as we called it, and the  relationship forming event of the KE Fair. Heaven because we can access knowledge and relationship like never before. See book writing below… Global Networks & Knowledge Sharing.
  • HAROLD JARCHE  |  TUESDAY, MAY 14, 2013
    [Knowledge Management] London Summer Picnic
    The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. 'For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane.
  • DAVE SNOWDEN  |  TUESDAY, NOVEMBER 23, 2010
    [Knowledge Management] Gott ist tot (or reflections on KM keynotes)
    November has of recent years become the month in which I think about Knowledge Management. OK the proper objects of KM, decision making & innovation I think about a lot, but the world has moved on and the KM language tends not to be associated with them outside of Government, the legal profession and some engineering organisations.
  • CLARK QUINN  |  TUESDAY, AUGUST 3, 2010
    [Knowledge Management] My Top 10 Learning Tools
    Harold Jarche talks about our personal knowledge management task, and in that, there are the tools I use to capture and share my own thinking (like this), and tools I use to go out and find or follow information. My ITA colleague Jane Hart regularly collects the top 100 learning tools via contributions from lots of folks. 
  • EUEN SEMPLE  |  THURSDAY, NOVEMBER 29, 2012
    [Knowledge Management] Thanks Australia
    I am writing this on the plane to Hong Kong where I am doing a couple of workshops and then off to Washington for a meeting of The World Bank's Knowledge Management Commission which isn't really on the way home!! I reckon I can write that title as it does feel as if I have "done" all of it - or at least a lot of it. must be mad
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 22, 2011
    [Knowledge Management] Working smarter, daily
    For example, here are my feeds for Innovation, Collaboration & Network: This is one more, rather powerful, tool for my personal knowledge management processes that makes my life a bit easier. Tweet My blog functions as my outboard brain, a place to get half-baked ideas out in the open and work on them in public.
  • HAROLD JARCHE  |  THURSDAY, MARCH 20, 2014
    [Knowledge Management] Scaling knowledge
    Organizations that deal with complex knowledge and require creativity from workers need looser hierarchies to maintain flexibility in dealing with changing situations. When the sharing of knowledge becomes one of our primary work activities, we have to be careful how we think about growth and management. ConnectedEnterprise PK
  • HAROLD JARCHE  |  SATURDAY, FEBRUARY 26, 2011
    [Knowledge Management] Enterprise Social Technology – Review
    As project manager Corey Travis writes: For the content, we decided to heavily outline the chapters, then narrow the crowd by picking three potential writers for each chapter. It’s main focus is on marketing, sales and online reputation management, coupled with explanations of tools and platforms. Books
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 21, 2010
    [Knowledge Management] Formalized informal learning: a blend we don’t need
    Managers and supervisors need to give up some control and organizations must learn to trust their people, says Jay. The management of assets is mostly obsolete by the time it is stored.&#. never thought anyone would seriously adopt it, but on viewing Jay Cross’s slides yesterday, it seems many have. All learning is a bit of both.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 22, 2012
    [Knowledge Management] Understanding behaviour
    Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Consider the case of medical researchers sharing their professional knowledge and findings amongst peers. Insights from one person can save another a lot of wasted time.
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