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  • DAN PONTEFRACT  |  SUNDAY, AUGUST 30, 2009
    [Knowledge Management] Learning 2.0 Tetrad Through Marshall McLuhan
    Derrick de Kerckhove, Director of the McLuhan Program of Culture and Technology at the University of Toronto since 1983 wrote McLuhan for Managers in 2003. corporate university Culture elearning harold jarche jon husband knowledge management marshall mcluhan tetrads training vendors web 2.0philosophy. Thoughts? learning 2.0
  • DAVID GURTEEN  |  WEDNESDAY, JANUARY 20, 2010
    [Knowledge Management] Blog Post: Knowledge Management video competition.
    By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun
  • DAVID GURTEEN  |  WEDNESDAY, JANUARY 20, 2010
    [Knowledge Management] Blog Post: Knowledge Management video competition.
    By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun
  • LUIS SUAREZ  |  TUESDAY, AUGUST 6, 2013
    [Knowledge Management] Digital Transformation – It’s Just The Beginning
    One of the interesting things that I have been exposed to over the course of time, specially, as more and more knowledge workers embark on their own journey of using social networking tools in a business context is how there seems to be this notion that we are almost done with that digital transformation. The reality though is much different.
  • LUIS SUAREZ  |  SATURDAY, JUNE 1, 2013
    [Knowledge Management] The Future of Open Business At Stake
    In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. Now, don’t take me wrong. I am pretty much in favour of collaboration and knowledge sharing. To quote: .
  • LUIS SUAREZ  |  TUESDAY, JUNE 26, 2012
    [Knowledge Management] #e2conf Highlights – Online Community Building Methodologies, SNA, Task Centric Computing, Gamification, Social Learning, Social Fatigue…
    Knowledge Management Learning TravellingYou may remember how on the last blog post that I put together over here a few days back, I mentioned how I was on my way to participate and attend the Enterprise 2.0 this year. Ready? Yes, I know, me, too! Let’s do it! If not, judge for yourselves. . Just brilliant! With Snap Bird. .
  • LUIS SUAREZ  |  TUESDAY, JULY 31, 2012
    [Knowledge Management] What Are the Chances of Pragmatic Pathways for Social Business?
    “ As a journalist, you know you are doing your job properly when you manage to upset rich, powerful and entitled people who are used to getting their own way. Well, they amplify flows of knowledge and information, inside an organisation, but across organisations, too! To quote her: . Of course it is! Much different. Our selves.
  • LUIS SUAREZ  |  THURSDAY, JUNE 16, 2011
    [Knowledge Management] IBM at 100 – Where The Wild Ducks Go
    IBM Innovation Knowledge Management Knowledge Tools Social ComputingToday is *the* day, indeed! Today marks the end of the first 100 years of the company that has employed me for the last 14 and still going strong. Yes, I know, lots of kool-aid coming along, folks, so I will try to keep it short and straight to the point.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 27, 2013
    [Knowledge Management] Should CEOs Blog?
    In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going. IBM Innovation Knowledge Management Learning Metablogging Open Business Personal KM Productivity Tools Even for you  as a CEO. . It just doesn’t work.
  • LUIS SUAREZ  |  FRIDAY, AUGUST 31, 2012
    [Knowledge Management] Sacred Economics in a Gift Economy
    IBM Innovation Knowledge Management Learning Life Social Enterprise Work Life IntegrationIn the past, you may well remember how I have been putting together a good number of blog posts on a topic that I have grown to become rather interested in, and very fond of, over the course of time around the Circular Economy. Regardless. .
  • LUIS SUAREZ  |  THURSDAY, AUGUST 25, 2016
    [Knowledge Management] Work Stream #1 – Learning Is the Work
    Over the course of the last 20 years I have been acquiring a number of different skills and experiences in the corporate world around Customer Support, Knowledge Management, (Remote) Collaboration and Virtual Teams, Learning, Online Communities ( and Community Building ), Change Management  and Social Networking for Business (i.e.
  • LUIS SUAREZ  |  THURSDAY, AUGUST 18, 2016
    [Knowledge Management] I Will Dispense This Advice on Blogging
    Oh, sorry to say this as well, but there aren’t any best practices on knowledge Web work, so you won’t be reading about any of them over here either, I am afraid! Yes, Knowledge Management Learning Metablogging Open Business Open Leadership Personal KMAt least, to you, just as much as to me. How awful! Yikes! But I won’t. Today.
  • DAVID GURTEEN  |  MONDAY, NOVEMBER 16, 2009
    [Knowledge Management] A talk by Dr David Vaine on 4th generation knowledge management!
    By David Gurteen Those of you who know Patrick Lambe of Straits Knowledge may also know his alter ego Dr David Vaine. Here are the first three generations of KM according to David Vaine! Enjoy the video ! You will find other video talks from David Vaine and more serious ones from Patrick Lambe on Patricks blip.tv channel
  • DAVID GURTEEN  |  THURSDAY, JANUARY 20, 2011
    [Knowledge Management] Blog Post: The two meanings of Social Business and the future of Knowledge Management
    This to me is what Knowledge Management is about and is its future. By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 and Social Media space - that of Social Business. But the term Social Business has an alternative meaning that has been around a little longer than in the Enterprise 2.0 sense.
  • LUIS SUAREZ  |  FRIDAY, JUNE 28, 2013
    [Knowledge Management] What’s Next for the Social Enterprise? – #SocBizChat
    An adrenaline rush of new ideas, trends of thought, connections and a massive number of serendipitous knowledge discoveries that can leave you with a wonderful aftertaste to confirm why the Social Web matters:  hyper-connectedness of both ideas AND people. Innovation Knowledge Management Learning Open Business Tweet Jams.
  • LUIS SUAREZ  |  MONDAY, NOVEMBER 7, 2016
    [Knowledge Management] The Perks of Freelance Work
    The same would go for curating hyperlinks to helpful reading materials I may want to come back to over time, like I have mentioned in previous blog posts with Slack becoming my personal knowledge hub as an example. Freelancing Knowledge Management Learning Open Business Open LeadershipWhat do you think? Freedom. Period. etc.   .
  • DAVID GURTEEN  |  FRIDAY, MARCH 25, 2011
    [Knowledge Management] Blog Post: Free online access to Knowledge Management Research & Practice (KMRP) Journal to 8th April
    Knowledge Management Research & Practice (KMRP) Journal has been extended to April 8th. By David Gurteen Many of you will have made the most of the free online access to all the Palgrave Macmillan journals throughout March. If you weren't aware of the offer then you have only a few days left but access to the. Here are some hot links.
  • LUIS SUAREZ  |  MONDAY, APRIL 2, 2012
    [Knowledge Management] The Co-Operative Ethical Plan – Good For Everyone
    Knowledge Management Learning Life Social EnterpriseFirst, we have the Circular Economy. One where it’s proved that it can be done, where it  needs to be done, if we would want to survive accordingly in the next few years, as a species. Welcome to The Co-Operative Ethical Plan 2012 – 2014 (and beyond) ! The Co-Operative.
  • LUIS SUAREZ  |  THURSDAY, MAY 2, 2013
    [Knowledge Management] One Month Anniversary on the New Job as Lead Social Business Enabler
    Well, time for an update that I will try to summarise briefly with these few key words to then perhaps expand further along a single key point that has been my major learning throughout the first month on the job: culture clash, hard reset (Or even a Reboot ) from last 5 years of living social , octopus effect, Organisation Change Management (a.k.a.
  • LUIS SUAREZ  |  WEDNESDAY, MAY 9, 2012
    [Knowledge Management] It’s Not Filter Failure, But Thought For Food
    Information / knowledge and food walking hand in hand to explain one of those current issues we keep facing in today’s more interconnected, intelligent and information abundant world than ever before. This is where I realised about that wonderfully inspiring connection between information & knowledge AND food. You name it.
  • LUIS SUAREZ  |  WEDNESDAY, MAY 4, 2011
    [Knowledge Management] 5 Reasons Why Activity Streams Will Save Your From Information Overload
    world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a. I heart Activity Streams. without them. Exactly!
  • LUIS SUAREZ  |  WEDNESDAY, DECEMBER 7, 2016
    [Knowledge Management] Stop Blaming the Tools when Collaboration Fails
    It’s something that should be very much encouraged as our mere means of survival for us all knowledge Web workers. Innovation Knowledge Management Learning Open Business Open LeadershipApparently, it is way easier to blame them (or others!), Seriously, why do we keep doing that? We will just go ahead and keep blaming the tools.
  • LUIS SUAREZ  |  TUESDAY, JANUARY 10, 2012
    [Knowledge Management] @Janetter or How I Started to Enjoy Twitter Once Again
    Over the course of just a few weeks Twitter managed to destroy, in a very pernicious manner, not only the overall user experience, but the entire ecosystem as well that made it a success in the first place: Third party apps. There used to be a time when I was very much in love with Twitter. It was my favourite social networking tool by far.
  • LUIS SUAREZ  |  WEDNESDAY, JANUARY 26, 2011
    [Knowledge Management] Smarter Work
    IBM Innovation Knowledge Management Knowledge Tools Learning Life Personal KM Productivity Tools Social ComputingHe is just spot on! And that’s what smarter work is all about, no matter what they tell you. Collaboration Communities Enterprise2.0
  • LUIS SUAREZ  |  MONDAY, SEPTEMBER 19, 2016
    [Knowledge Management] Loyalty in Social Networks
    Did we manage to kill already the conversation in the so-called traditional social media tools  landscape? Am I the only weird, freakish, strange knowledge (Web) worker out there going through that experience at the moment? My goodness! Please tell me that’s not the case, for our own sanity. Goodness! What’s wrong with me?!?! Yikes!
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 6, 2014
    [Knowledge Management] Of sandbanks and granite cliffs
    For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy. Instead this is a continuous process of mapping and strategy developed based on feedback loops and dynamic, but managed change processes. Knowledge management is more of the latter, less of the former.
  • DAVE SNOWDEN  |  WEDNESDAY, JUNE 11, 2014
    [Knowledge Management] Create contrast, enable insight
    started my keynote (available as a podcast) by referencing my surprise that this was the eleventh year at which I have given a keynote at the event and that in that time I had seen three cycles of knowledge management adoption with the same mistakes being made each time. Knowledge Management
  • DAN PONTEFRACT  |  THURSDAY, MARCH 25, 2010
    [Knowledge Management] What’s Needed First? Culture Change or Enterprise 2.0 Adoption
    Steve Dale also wrote that storytelling is invaluable when it comes to knowledge sharing. To me, knowledge sharing is as “Enterprise 2.0” as it gets these days, so maybe there is a correlation here. Maybe we need to publicly state that, for once and for all, knowledge is going to be shared across the organization. adoption?
  • LUIS SUAREZ  |  SUNDAY, JANUARY 23, 2011
    [Knowledge Management] The Hybrid Experiment
    guess you could call it a re-focus of my own attention on things and see whether I can find better ways of managing it, or, at least, try to focus that attention a bit more than in the past, now that everyone is finally coming on board towards making use of social tools! No, it’s not about all of that and whatever else. … Never!
  • LUIS SUAREZ  |  MONDAY, FEBRUARY 14, 2011
    [Knowledge Management] IBM’s Lotusphere 2011 Highlights – A Proposal for DIA Now Delivered Successfully!
    IBM Innovation Knowledge Management Knowledge Tools Productivity Tools Social Computing TravellingBack then I stated how on my way back, after all of the live tweeting I did while in there , I would be putting together a series of blog posts detailing some of the major highlights from the entire week. Well, Lotusphere listens.
  • JANE HART  |  SATURDAY, NOVEMBER 30, 2013
    [Knowledge Management] My daily PKM routine (practices and toolset)
    Harold Jarche is a leading authority on Personal Knowledge Management, which he describes as a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. Social learning
  • LUIS SUAREZ  |  FRIDAY, JANUARY 13, 2012
    [Knowledge Management] BlueIQ at IBM Finally Goes External!
    made Finalist for @ profhamel ‘s Management Info Exchange “Beyond Bureaucracy challenge” @ hackmanagement ow.ly/8rAYW. IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Enterprise( Note: You see? … And thanks for reading!). And that’s just fine! 8rAYW.
  • HAROLD JARCHE  |  THURSDAY, APRIL 5, 2012
    [Knowledge Management] The only knowledge that can be managed is our own
    “Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. The only knowledge that can be managed is our own. In That is a grand illusion.” ~ Dave Jonassen. Tweet.
  • HAROLD JARCHE  |  TUESDAY, MAY 7, 2013
    [Knowledge Management] This is my work
    Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. The ability to learn is the only lasting competitive advantage for any organization. Collaborative Work.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Why do I need KM?
    ” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing.
  • LUIS SUAREZ  |  THURSDAY, OCTOBER 20, 2016
    [Knowledge Management] Building a Solid Library of Use Cases
    But again, focus on this rather important task, far too often both ignored and neglected: listen to your fellow knowledge workers. Bill French  once quoted ‘ email is where knowledge goes to die ’ back in 1999 (Yes, you are reading it right! Innovation Knowledge Management Learning Open Business Open LeadershipYou see?
  • LUIS SUAREZ  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Trusting People in This Social Age Is a Tough Job!
    Yes, I still strongly believe that emerging social technologies are incredibly powerful to help knowledge Web workers foster, build and nurture their own social capital skills to improve their trust levels wth their peers, their customers and business partners, and, why not?, They have never been enough. Just a one way road, if I may add.
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 6, 2015
    [Knowledge Management] The Trials and Tribulations of Freelance Work
    Oh, in case you are wondering, this doesn’t necessarily mean I will stop writing over here about subjects that are pretty dear to my heart, like Social / Open Business, Digital Transformation, Knowledge Management, Online Communities, Learning, Productivity, social networks, social networking and social software in general.
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 29, 2011
    [Knowledge Management] IBM THINK Forum – Optimism, Outrageousness and Smart Sense-Making on Leadership
    This time around the pitch is coming from Carmen Medina herself (Former Director, CIA’s Center for the Study of Intelligence), where, over the course of a bit over 4 minutes, she comes to talk about some of the lessons she has learned throughout her career about being a leader within a knowledge organisation. Not even today. Goodness!
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 22, 2011
    [Knowledge Management] IBM THINK Forum – Servanthood – A New Kind of Leadership
    I am not sure whether you may have been watching in the last couple of days, one of those special events that I can surely guarantee you is going to help out redefine the whole concept of Management AND Leadership as we know it. IBM Innovation Knowledge Management Learning Life Social EnterpriseWhoah! And watch out!,
  • LUIS SUAREZ  |  THURSDAY, FEBRUARY 10, 2011
    [Knowledge Management] IBM’s Social Business Jam – Are You Jamming Yet?
    Basically, moving away from a technology and tools focus and instead put all of our efforts on the tasks and activities at hand that knowledge workers execute on a daily basis and how we could inject 2.0 Oh, and in the conversations the concept of Adaptive Case Management is also coming along. Absolutely wonderful! Keep having fun!
  • LUIS SUAREZ  |  MONDAY, JULY 4, 2011
    [Knowledge Management] #e2conf 2011 Highlights – 10 Reasons Why I Enjoyed the Event
    Thank goodness for the wonderful piece of hard work done by Jim Worth , who managed to capture all of the live tweeting that went one during that time and shared it across over at the  Enterprise 2.0 IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Social Computing TravellingForgotten altogether!
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 21, 2012
    [Knowledge Management] A theoretical model for PKM
    My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process? Cheong. Image: PKM Roles & Values by K.F. Cheong.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 17, 2013
    [Knowledge Management] Building institutional memory, one story at a time
    Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture? Implicit knowledge is difficult to share and is usually complex. Or is it both?
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] It’s not about knowledge transfer
    Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. Value While learning may be generated in teams, this type of knowledge comes and goes. Knowledge cannot be transferred. This is the big conceit of knowledge management.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 11, 2012
    [Knowledge Management] Loose Hierarchies, Strong Networks
    When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. What would knowledge management look like? Real business value today is in complex and creative work. Tweet.
  • JANE HART  |  FRIDAY, MAY 3, 2013
    [Knowledge Management] Free webinar: Learning in the Connected Workplace
    ¦ - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. [.]. Social learning
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 12, 2013
    [Knowledge Management] Discerning with whom and when to share
    Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 15, 2013
    [Knowledge Management] PKM is making sense of complexity
    This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. agree. It is in making sense of complexity.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 29, 2016
    [Knowledge Management] custom pkm workshops
    Personal knowledge mastery develops four critical future work skills, as identified by the Institute for the Future: sense-making, social intelligence, new media literacy, and cognitive load management. PKM feeds working out loud and organizational knowledge management. have been running. Read more » PKMastery
  • HAROLD JARCHE  |  SATURDAY, MAY 19, 2012
    [Knowledge Management] PKM Workshop Introduction
    My next Personal Knowledge Management online workshop is scheduled for 11-22 June 2012. PKM PKM is also one of the topics for our social learning Summer Camp during July/August 2012. Here is a 10 minute video that covers PKM and gives an introduction to the workshop. It should help in deciding if this workshop is for you.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 14, 2012
    [Knowledge Management] Supporting workplace learning
    It takes much more than courses delivered through a learning management system to support workplace learning in the network era. The basic building block, in my experience, is personal knowledge management. haven’t mentioned knowledge management in general, because I think it underlies all of these components.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 10, 2014
    [Knowledge Management] The Seek > Sense > Share Framework
    Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Once is not enough, as most parents know.
  • DAVE SNOWDEN  |  THURSDAY, JANUARY 24, 2013
    [Knowledge Management] A hotchpotch or ragbag
    my job now is to summarise the remaining papers available, having covered off both Cynefin and Narrative that leaves a bit of a hotchpotch of material although its mostly knowledge management. Facilitating innovation within the organisation was written for Finance and Management as a report on a lecture I gave. Enough!
  • STEVE DENNING  |  TUESDAY, DECEMBER 14, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: What KM approaches to.
    One key to answering the question is realizing that knowledge management is based on human values—openness, authenticity, deep listening, horizontal communication, adult-to-adult conversation, treating people as people. This interesting question was asked in today's weekly #KMers chat. Your comment has not yet been posted.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 13, 2013
    [Knowledge Management] Sense-making for success
    Even so-called knowledge workers were being regularly downsized, as the corporations called it.  A lot of work was getting automated but a few creative, and lucky, people became almost overnight successes. The next Online Personal Knowledge Management Workshop starts 28 October, with discounted prices for early sign-up.
  • LUIS SUAREZ  |  THURSDAY, NOVEMBER 17, 2016
    [Knowledge Management] Writing Ourselves into Existence through a Choral Act
    Quite revealing on its own, I tell you, as it reminds me of the long tail of knowledge: as long as you get to write good content, or comment on other people’s blog posts, care about what they post, or take a genuine interest in what they do, etc. Knowledge Management Learning Metablogging Open BusinessWhoah! How did that happen?
  • HAROLD JARCHE  |  THURSDAY, JULY 11, 2013
    [Knowledge Management] PKM and competitive intelligence
    The Wikipedia says: A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Keep this process visible. 5.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 4, 2012
    [Knowledge Management] Basic Skills for Net Work
    Here are some questions that personal knowledge management can address: How do I  keep track  of all of this information? >> start small. How do I  make sense  of changing conditions and new knowledge? >> curation. We are starting the online PKM Workshop this week, with a free webinar on 5 September. itashare.
  • LUIS SUAREZ  |  FRIDAY, SEPTEMBER 2, 2016
    [Knowledge Management] Work Stream #4 – Speaking at Client Events
    And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations ’ and along with Biz Stone ’s wonderful write-up about how ‘ the future operating system for humanity is conversation ’ I don’t think it can get any better than that. Can’t online communities manage themselves as is? And I love it!
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 1, 2016
    [Knowledge Management] Work Stream #3 – Public Speaking and the Exposure Economy
    And we all know that cheap comes at a huge price , i.e. your own reputation as a business, more than anything else, because you are sending out a very loud and clear message you are enslaving those who you would want to wow and inspire your audience with their own ideas and in-depth knowledge and experiences in a particular subject matter.
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 4, 2016
    [Knowledge Management] Resisting Change – Luddites Unite!
    To prove it, they selectively destroyed the machines owned by factory managers who were undercutting prices, leaving the other machines intact’. . culture), from document centric to people centric computing, and, finally, from replacing knowledge (Web) workers (i.e. The knowledge (Web) workers themselves, not just the business.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Why Do Social When You Can Live Social?
    Innovation Knowledge Management Learning Open Business Open LeadershipLet’s start with some of the basics, for instance: where, or when, (and why?!?!) did we go from Live Social  to Do Social? . It’s a rather eye-opening exercise, I tell you. Like I said, to quote her: . It’s about listening. living social. Well, not likely. Remember?
  • HAROLD JARCHE  |  MONDAY, JUNE 13, 2011
    [Knowledge Management] Get outside the disciplinary box
    According to the diagram, in a highly complex and collective environment, like most organizations in our interconnected world, we should be focused on knowledge management. Nick concludes: We need to be innovative, we need to be agile, we need to learn very fast, and we need to pool and build on what knowledge we have.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 27, 2013
    [Knowledge Management] PKM in 2013
    “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Innovation.
  • LUIS SUAREZ  |  MONDAY, OCTOBER 10, 2016
    [Knowledge Management] The State of Surveillance We, The Good People, Are Creating
    General Interest Innovation Knowledge Management Learning Open Business Open Leadership . Over the weekend, the one and only, Dave Snowden , put together what I think would probably qualify as one of the top 3 blog posts you may well read during the course of 2016. Just the first paragraph will do. It is that good on its own. In
  • LUIS SUAREZ  |  TUESDAY, AUGUST 16, 2016
    [Knowledge Management] The Home You Never Left
    It’s going to be us, knowledge Web workers of the 21st century, the ones who need to decide what kind of Social Web do we want to build and nurture over the years, not the social tools themselves dictating how us, the mindless sheep (according to them), will continue to behave. Your home. At least, not yet. No masks. No b t. We know better.
  • NANCY WHITE  |  MONDAY, JANUARY 26, 2009
    [Knowledge Management] SRI and Knowledge Sharing
    Can we view knowledge sharing not as a proscribed set of practices, but instead a set of principles? While there are a range of tools and methods that we call “knowledge sharing,&# they are just tools. And if we overly focus on them, we miss the point that knowledge sharing is embedded in everything we do.
  • LUIS SUAREZ  |  WEDNESDAY, AUGUST 31, 2016
    [Knowledge Management] Work Stream #2 – Remote Working in Social Business Is Dead!
    Yet, I don’t feel we are truly prepared for it just yet, specially, (senior) management, judging from what we are seeing in this day and age. Freelancing Innovation Knowledge Management Learning Open Business Open Leadership A-World-Without-Email adoption advisory consultancy consultant consulting elsua-servicesReally? Who knew?,
  • HAROLD JARCHE  |  TUESDAY, JANUARY 14, 2014
    [Knowledge Management] Management in Networks
    It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing freely without direct reciprocity. forecasting. planning.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. Nothing new here. Doubt me? What then? At the very least.
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 20, 2015
    [Knowledge Management] 10th Year Blogiversary – The Unfinished Journey of Blogging and Why It Matters
    Freelancing Innovation Knowledge Management Knowledge Tools Learning Metablogging Open Business Personal KM Productivity ToolsRemember the good old days when people were writing about the death of blogging thanks to social media tools ? Well, 21 years later , blogging is still alive and kicking , thank you very much! And
  • LUIS SUAREZ  |  TUESDAY, JANUARY 25, 2011
    [Knowledge Management] IBM’s Lotusphere 2011 – Here We Come!
    IBM Knowledge Management Knowledge Tools Productivity Tools Social Computing TravellingAnd this year, if I were to describe what the conference event would be all about I guess I could do a pretty good job with just a single keyword: Social! Yes, that’s right! Lotusphere is, finally! Are you ready, too? W00t!!
  • NANCY WHITE  |  WEDNESDAY, SEPTEMBER 10, 2008
    [Knowledge Management] WestPeter blows my mind | Full Circle Associates
    Photo credit on Flickr: Uploaded on January 28, 2007 by stephend9 Share and Enjoy: 2 responses so far 2 Responses to “WestPeter blows my mind&# # Peter West on 10 Sep 2008 at 12:28 pm Nancy, Coming from an exemplar in building community and sharing knowledge, your kind words of acknowledgement and recommendation are overwhelming.
  • MARTIJN LINSSEN  |  SUNDAY, SEPTEMBER 23, 2012
    [Knowledge Management] What drives IT failure? Ignorance and Greed
    wasn't, but he made me think: Every solution is driven by need, or want, and some lack of knowledge. At that point, you have a far larger lack of knowledge than in the previous example, but done your best to "prove beyond a reasonable doubt" that your final choice is a good one. Friendship, family, sexual intimacy ? Well, still cool.
  • LUIS SUAREZ  |  MONDAY, APRIL 18, 2011
    [Knowledge Management] The Power and the Beauty of Connectedness
    Innovation Knowledge Management Knowledge Tools Learning Life Social Computing Work Life IntegrationOne of those videos that changes plenty of the perspectives we have lived by over the course of decades, not just in a working environment, but also us all as a society. Because you will. “ Ha! told you!
  • MARTIJN LINSSEN  |  TUESDAY, SEPTEMBER 25, 2012
    [Knowledge Management] SAP may be betting on the right horses, but how about the jockeys?
    In all fairness, Matthias pitched in for 6 SAP mentors with HANA knowledge not indicated on the SAP mentor pages (Rukhshaan Omar was present already) Bottom line? Architecture business rules change knowledge management standardisationMark Finnern welcomed the new Sap mentors today , 20 experienced people with some ties to SAP.
  • LUIS SUAREZ  |  TUESDAY, SEPTEMBER 11, 2012
    [Knowledge Management] Blogging – Full Meals and Spanish Tapas
    Somehow, for a mobile knowledge (Web) worker I guess it could well work. IBM Innovation Knowledge Management Metablogging Open Business Personal KM Productivity ToolsAs I have mentioned on yesterday’s blog post, I have just started my next round of business travelling that will be keeping me busy for the next few weeks.
  • LUIS SUAREZ  |  FRIDAY, MAY 27, 2011
    [Knowledge Management] Social Business Forum 2011 – On Collaboration by Luis Suarez – Part Deux
    “) around the subjects of Collaboration and Knowledge Sharing and how can both, through cooperation, help solve business problems more efficiently. IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social ComputingMany thanks! There are three main factors: poorly planned meetings.
  • LUIS SUAREZ  |  MONDAY, JANUARY 24, 2011
    [Knowledge Management] January 20th 1997 – Yes, I Am an IBMer!
    IBM Innovation Knowledge Management Learning Life Social ComputingLast week was a rather emotional week for yours truly and for several reasons, most of them related to work. Yes, indeed, on January 20th 1997 that fellow you folks know as Luis Suarez (a.k.a. Yes, that year I joined IBM. Yes, that year I became an IBMer. Forever!
  • DAVE SNOWDEN  |  MONDAY, JULY 9, 2012
    [Knowledge Management] He who works with his hands and his head is a craftsman
    The picture is of a medieval baker and his apprentice, a choice that will have a poignancy for veterans of knowledge management, especially those of us who really don't by the electronic bread maker idea. That concept from Nonaka, like too much of KM ignores the social context of buying bread. Musings
  • HAROLD JARCHE  |  SUNDAY, APRIL 8, 2012
    [Knowledge Management] Preparing for the future of work with PKM
    Cognitive load management. The first four of these skills are ones that the  personal knowledge management  framework  has been based on. Hugh Macleod, one of my favourite cartoonists and someone who really understands the networked economy, recently asked;  How Do You Best Prepare For The Creative Age? Image: Gapingvoid.com.
  • HAROLD JARCHE  |  TUESDAY, MAY 22, 2012
    [Knowledge Management] Fostering connections by letting go
    The IBM study shows that CEOs and the companies they manage must constantly evolve to stay competitive. ” An essential part of enabling such an open organization is nurturing net work skills ; the abilities needed for individual knowledge creators who are simultaneously collaborative workers. There is a lot at stake here.
  • DAN PONTEFRACT  |  WEDNESDAY, OCTOBER 14, 2009
    [Knowledge Management] The Grocery Store Analogy of Learning, KM, Comm & Content
    That crazy cat Luis Suarez over at elsua.net (who I really respect) got me thinking with a recent post entitled “ The KM and Social Computing Culture Changes “ In it he states: I am sure that you would agree with me that it’s very rare to find some common ground between traditional Knowledge Management and Social Computing.
  • DAN PONTEFRACT  |  THURSDAY, JULY 2, 2009
    [Knowledge Management] A Window Into The Org
    Organizations, these days, have multiple knowledge management systems, one or more learning management systems, an ERP to contend with, perfomance review system, along with the introduction of wiki, blog, podcast, vodcast, intranet, extranet, library, competency and sales performance tools. Through the introduction of Web 2.0
  • HAROLD JARCHE  |  MONDAY, MARCH 5, 2012
    [Knowledge Management] Subject matter networks
    have called personal knowledge management  (PKM) – our part of the social learning contract. Tweet “I think the singular SME is an antiquated a notion as the solitary game player & our development pipelines need to change.” ” writes Mark Oehlert , on Twitter. We have become connected.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 19, 2012
    [Knowledge Management] PKM: the basic unit of social business
    The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. The basic unit of social business technology is personal knowledge management, not collaborative workspaces.
  • HAROLD JARCHE  |  SUNDAY, JUNE 24, 2012
    [Knowledge Management] What’s working in social business
    Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management. What’s working in social business in 2012?
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 6, 2013
    [Knowledge Management] PKM Workshop 2013
    There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 18, 2015
    [Knowledge Management] a simpler approach to content management
    I was recently asked what I thought about content management systems (CMS); how content should be developed; whether generational differences should be considered; and how to keep content relevant. People with more diverse and deep knowledge networks get better information. It is also a simpler approach to content management.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 20, 2012
    [Knowledge Management] Don’t worry, nobody can steal your knowledge
    Why do I share my knowledge? could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. For me, PKM is a set of practices I can use to better articulate my knowledge. Nobody can steal your knowledge anyway.
  • NANCY WHITE  |  WEDNESDAY, MARCH 4, 2009
    [Knowledge Management] Dave Snowden on Rendering Knowledge
    Dave Snowden has updated his principles on “Rendering Knowledge&# on  Cognitive Edge   These are worth reblogging. What is the heat of knowledge sharing? Knowledge can only be volunteered it cannot be conscripted. You can’t make someone share their knowledge, because you can never measure if they have.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 27, 2015
    [Knowledge Management] my pkm story
    It has been over 10 years that I have examined, practiced, and developed models for personal knowledge management/mastery. Creativity, learning or desire to help others cannot be controlled, so knowledge workers need to be intrinsically motivated to deliver quality results. Distributed power and knowledge are key components.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 2, 2012
    [Knowledge Management] It starts with capturing knowledge
    Capture Knowledge. Capturing knowledge is the foundation, and drives value up the chain, enabling sharing of  knowledge and the ability to take action on that knowledge. Tacit knowledge is where the action is, and in most cases, it’s the people with the tacit knowledge that deliver the results.
  • HAROLD JARCHE  |  THURSDAY, MARCH 22, 2012
    [Knowledge Management] The PKM value-add
    During my online conversation ( recording on YouTube ) with Jane Hart  yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. Management – getting things done.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 13, 2016
    [Knowledge Management] Group KM
    PKMastery is an essential discipline, especially for knowledge artisans. In order to collaborate, more structure is necessary, as well as agreed-upon rules for sharing knowledge. Group Knowledge Management (KM) takes PKMastery to the next level: getting things done. Unique problems should arise once and then be addressed.
  • MARTIJN LINSSEN  |  MONDAY, NOVEMBER 12, 2012
    [Knowledge Management] Big Brother? Sits right on your mobile
    This post is all about trust] In this age of free(mium), it's common knowledge that you pay with your privacy. The SMS stuff is needed for SMS-controlled management of BitDefender, they say, along with making phone calls Let's face it: to be protected at all levels, you need read access to all levels. Read contact data? write, even?
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 3, 2013
    [Knowledge Management] Three types of KM
    In an organizational knowledge sharing framework , I put together several ideas to show how knowledge could be shared and codified. As I explain this to others I realize that these ideas go against many established assumptions about knowledge in organizations. These feed into Big KM, institutional knowledge.
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 13, 2013
    [Knowledge Management] Create conversation spaces
    Personal knowledge management is akin to pre-curation. Getting all the necessary parties involved in workplace conversations can enhance knowledge-sharing and contribute to greater diversity of ideas, a necessity for innovation. Curation is more than integration , writes Rick Segal in Forbes [via Robin Good ].
  • HAROLD JARCHE  |  THURSDAY, MAY 31, 2012
    [Knowledge Management] The learning organization: an often-described, but seldom-observed phenomenon
    The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Even team-based knowledge comes and goes. This is management’s primary responsibility in a learning organization.
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