Personal Knowledge Management: A way to deal with ever-increasing digital information. Aids in observing, thinking and using information & knowledge (I Sense). How do I make sense of changing conditions and new knowledge? Requires an open attitude to learning and finding new things (I Seek). How can we cooperate ?

When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. What would knowledge management look like? Real business value today is in complex and creative work. Tweet.

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. became a consumer and simultaneously a sharer of online knowledge. This still sums up the core concept of PKM.

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning.

With social learning, everyone contributes to collective knowledge and this in turn can make  organizations and society more effective in dealing with problems. How does personal knowledge management relate to social learning? The whole is greater than the sum of the parts as we build on the knowledge of others.

Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. 'The ability to learn is the only lasting competitive advantage for any organization. Collaborative Work.

Here is Edward Glaser’s definition: Critical thinking calls for a persistent effort to examine any belief or supposed form of knowledge in the light of the evidence that supports it and the further conclusions to which it tends. This is the message of the AMA in the promotional video – Critical Thinking: Not just a C-suite skill. 

Regular readers know that I am working on putting all of my thoughts on personal knowledge management together, as part of my PKM book project. In the spirit of sharing, and learning out loud, I have produced an Alpha version (it’s not advanced enough to even be considered Beta yet). seek_sense_share-pkm_guide  (PDF 2.1

¦ - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. [.]. Social learning

blog posting regarding what I witnessed as the death of Knowledge Management in the U.S. Within the email exchange, I was asked a question – what do I see as the difference between Information Management and Knowledge Management? It is folly to ever call it knowledge, because that is the domain of the brain.

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Innovation.

Non-training approaches to training include performance support, knowledge management, social networks, collaboration tools and activity streams, among many others. Personal Knowledge Management. Working Smarter. Working smarter means embracing complexity and uncertainty. Integrating Work and Learning. Informal Learning.

1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping  individuals and teams address their OWN performance problems. Want to find out more about PKM, then the  Personal Knowledge Management  workshop runs through September. Social learning

Notions like corporate culture, the learning organization, and knowledge management are lagging indicators. Don’t let the sound of your own wheels drive you crazy. Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. Just Jay

Tweet A survey of small and medium sized businesses (SMB) showed workers spend about half their day on unproductive taks: Knowledge Workers are among the largest staff component in a typical SMB. SMB Knowledge Workers spend an estimated 36 percent of their time trying to. Managing unwanted communications (e.g. Find information.

Nancy Dixon discusses The Three Eras of Knowledge Management , an excellent read on how lead organizations are using idea management. Convening is the skill and practice of bringing groups together to develop understanding of complex issues, create new knowledge and spur innovation. Convening. Cognitive Diversity.

The components of Flow for Open Educators are not all that different from what I’ve described as the flow of personal knowledge management for individuals: As learning and working get integrated in our networked lives, we not become lifelong learners but lifelong educators. OE as DJ on Prezi (cool).

is dead, but that knowledge management as a strategic movement has served its time and is now irretrievably seen as a sub-function of IT. David Griffiths indulged in a little head banging this morning , and give he is in the same state of nervous anticipation for the same reason as I , no blame can be attached. Reflections

Using a Seek-Sense-Share framework (à la personal knowledge management), pick one or more web platforms on which to practise critical thinking. Here are four main processes that can be used in developing critical thinking skills using web tools (click image to enlarge). Critical Thinking Process. Web Tools & Strategies. SENSE.

Capture Knowledge. Capturing knowledge is the foundation, and drives value up the chain, enabling sharing of  knowledge and the ability to take action on that knowledge. Tacit knowledge is where the action is, and in most cases, it’s the people with the tacit knowledge that deliver the results.

haven’t spent a lot of time explicitly in the learning space, though my experience from the mid-1990s in the knowledge management arena means I have long considered many of the same issues as those in learning. The topic of my presentation was The Future of Learning , giving a big picture view to kick off their series. Enterprise 2.0

The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Even team-based knowledge comes and goes. 2)  The only knowledge that can be managed is our own. ” W.

Most have simply tried to manage informal learning – in an LMS or other learning platform – usually as part of a blended learning solution – believing it is simply about providing training  in the form of informational rather than instructional resources. They continued to put almost all of the training budget into schooling novices.

Masterclass: Implementing a Knowledge Cafe. Yet another opportunity to learn how to run and apply Knowledge Cafes. 11th European Conference on Knowledge Management (ECKM 2010). This is a Gurteen Knowledge Cafe Masterclass - my first in Germany. Implementing the Gurteen Knowledge Cafe. KnowTech 2010.

During one of our conversations in a local café, Jon suggested that in wirearchies,   personal knowledge management (PKM) could become the new resumé. Showing how we learn, or manage our knowledge personally, keeps us focused on the present. even have a separate category for wirearchy on this website. PKM Wirearchy

This is the premise of personal knowledge management. In discussing how communities of practice can bridge the gap between innovation (new ideas) and getting work done (usually in project or work teams), I derived this graphic. PKM is not just about finding information, but also connecting to people. Communities PKM Work

The big shift for me in past decade has been in weaving a network that brings me diversity of opinions and depth of knowledge. look for experts who share their knowledge or act as human-powered content aggregators, selecting quality information and discarding the crap. Both vestiges of an economy dominated by knowledge as stock.

Why do I share my knowledge? could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. For me, PKM is a set of practices I can use to better articulate my knowledge. Nobody can steal your knowledge anyway.

“the single most important management skill to develop is a tolerance for ambiguity” ~ @TimKastelle. How does the traditional world view of knowledge management fit in the world of social business? Knowledge Management = experience-sharing NOT information-sharing – Knoco Stories. ” @Downes.

Its not enough to manage the information system, you have to manage the ecology of knowledge flow within an organisation. Managing for exaption requires a degree of mess , something that the sick staggered will find it difficult to comprehend. So in the spirit of self-morification I publish it here. Get the picture?

During my online conversation ( recording on YouTube ) with Jane Hart  yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. Management – getting things done.

Cognitive load management. The first four of these skills are ones that the  personal knowledge management  framework  has been based on. Hugh Macleod, one of my favourite cartoonists and someone who really understands the networked economy, recently asked;  How Do You Best Prepare For The Creative Age? Image: Gapingvoid.com.

have called personal knowledge management  (PKM) – our part of the social learning contract. Tweet “I think the singular SME is an antiquated a notion as the solitary game player & our development pipelines need to change.” ” writes Mark Oehlert , on Twitter. We have become connected.

Cooperation is also a major factor in personal knowledge management , for we each need to share and trust, as our part of the social business (learning) contract. It seems that markets, our dominant form of economic transactions, are not really designed to optimize trust. We  live up or down to others expectations  of us.

See also: The future of learning is DIY The future of learning is DIY DIY not ISD DIY vs. Formal Learning Personal Knowledge Management (PKM) PKM and Personal Learning PKM and Informal Learning Personal Learning for Learning Professionals - Using Web 2.0 But take a look at my post around eLearning 1.0 and eLearning 2.0

The IBM study shows that CEOs and the companies they manage must constantly evolve to stay competitive. ” An essential part of enabling such an open organization is nurturing net work skills ; the abilities needed for individual knowledge creators who are simultaneously collaborative workers. There is a lot at stake here.

A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. PKM combines aspects of traditional knowledge management, as well as digital curation, social learning, and critical thinking.

David Gurteen has written his “Knowledge Letter&# every month for the last ten years. I’ve followed David’s adventures in Knowledge Management for years. David has been a major influence on my views of knowledge management. 120 issues! Here’s proof. Take a look.

Notions like corporate culture, the learning organization, and knowledge management are lagging indicators. Don’t let the sound of your own wheels drive you crazy. Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. The purpose of business is business.

My definition of personal knowledge management is quite short: PKM: A set of processes, individually constructed, to help each of us make sense of our world, work more effectively, and contribute to society. Usually the barriers stem from the organizational structure or from management. Walk away before you waste your money.

He discusses the three main branches of the family: Communication, Knowledge Management, and Monitoring & Evaluation. There’s This is most evident today in publishing and increasingly so in how we manage work without geographical boundaries. You cannot manage engagement if no one needs to be managed.

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. Knowledge is the new capital, but it resides in each person’s head. In the FastCoDesign article, How do you create a culture of innovation? Observing: Watching the world around them for surprising stimuli. itashare.

“It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is  personal knowledge management. Social learning

Video: David Gurteen on Incentivizing Knowledge Management. David Gurteen on Incentivizing Knowledge Management: David Gurteen talks on how incentivizing knowledge management kills intrinsic motivation and negatively affects true value of the practice. By David Gurteen. Here is my response. Oh yea!)

The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how).

The most important part of  personal knowledge management  (PKM), in my opinion, is the need for active sense-making. Merely The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge. Sense-making part takes time, discipline, and effort.

It also aligns with personal knowledge management ( PKM ) or those routine behaviours that we can practice and perfect in order to enhance learning and innovation at an organizational level. We use our understanding of our communities and networks to discern with whom and when to share our knowledge. Insight equates to Sensing.

Tweet One of our clients referred me to a post by Nick Milton on another great Boston square that pulls “apart the KM world on dimensions of Knowledge Push and Knowledge Pull (which you might call “Sharing” and “seeking”), and the dimensions of Explicit and Tacit. NetworkedLearning PKM SocialLearning

A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? Management thinks PKM is only for certain, higher-level employees (it’s not). PKM practices can help people take off those weights.

My own focus is using Twitter as another tool/process in personal knowledge management. Twitter can be  used as a collaboration tool, performance support or knowledge management application. I’m presenting on Twitter and its uses for education and learning later today, as I noted in my last post. So is the Internet.

Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance.

For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. Look at a knowledge worker and how things can get done in an interconnected enterprise. Work is changing. It is now known.

Encouraging workplace practices like  personal knowledge management  is a start. Nurturing Creativity is now a management responsibility. Network Walking : One way to convince managers of the importance of network thinking is to force them to connect with their networks by getting out of their offices, physically and virtually.

Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. This strikes me as the core of collaborative knowledge work. The activity of reading, writing and perhaps commenting helps to internalize some of the knowledge.

think it boils down to three things: Openness, Knowledge-sharing, and Diversity. If workers cannot connect with anyone they need to, then the knowledge needed to address a problem may never be revealed to those who need it. People need to practice knowledge-sharing through the narration of work and personal knowledge management.

Topic :  PKM (Personal Knowledge Management): making sense of the Social Web. He has been described as “a keen subversive of the last century’s management and education models”. People You can read more about Personal Knowledge Management (PKM) on Harold’s website here:  Personal Knowledge Management.

By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown by over 100 members from 2,184 members last month to 2,289 today and is still one most active of all the KM LinkedIn groups. Should Knowledge Management be viewed as a Spend to Save or a Return On Investment? .

On 11 June 2012 we will start the next online personal knowledge management workshop. These workshops are not just for ‘learning professionals’ but for any role; from sales to marketing to production, and especially for management. Learning is everywhere in the connected workplace. Informal Learning InternetTime PK

But if we're talking about the ill-conceived, badly designed, overengineered office systems that soak up the lives of so many people faffing about creating all those documents that take days to write, but no one reads, and that are stored in expensive knowledge management systems never to be found again - then I would disagree.?

During my presentation last Thursday that was an introduction to eLearning 2.0 as part of an online event for the eLearningGuild, I mentioned a few common ways that I've seen eLearning 2.0 approaches. In the past, I've only had a few people respond, but this time, there were so many responses I couldn't really read them and present.

The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. The basic unit of social business technology is personal knowledge management, not collaborative workspaces.

The chapter on Clarity was directly aligned with my work on personal knowledge management. It is about seeking information and knowledge and distilling it so that you can make sense of it and then it is ready to be shared. The title of this post is what Dan Pink, in his book To Sell is Human , would call a rhyming pitch.

In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. Effective learning is the difference between surfing the waves or being drowned by them and PKM (personal knowledge management) can be your customized surfboard.

It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. There are methods from knowledge management, organizational development and human performance technology, for example, that are quite useful in supporting informal learning.

In my two earlier posts on this subject I started by challenging the knowledge management orthodoxy of codification and then proceeded to make some more sophisticated points about the nature of explicit knowledge. In particular I argued that explicit knowledge arises as a result of and complement to, tacit knowledge.

Knowledge Leadership in the Era of Convergence - via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. – John Gall. Slack comes from saying no.

Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. Creating a supportive social environment is management’s responsibility. Providing dedicated time for reflection [this is a tough one to get management buy-in].

PKM is also a key skill of being an effective autonomous learner – as we can see from the many individuals who are already organizing and managing their own personal learning strategies in the organization – and consequently a key aspect of BYOL (Bring Your Own Learning). For me this is spot on. Whereas PKM Social learning

NBTs (Network Based Training) will make possible persistent learning and knowledge management environments. Viplav provides a good starting point on providing better differentiation between theories of knowledge and learning. But, what if we designed tools for specific connection forming purposes? objects.

I have been writing about personal knowledge management on this blog since 2004. The more and better we share our knowledge, the more resilient become our networks. With each workshop I see people whose eyes are opened to the possibilities of sharing, cooperating, and co-creating knowledge. would now like to ask for help.

Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management. What’s working in social business in 2012?

The Personal Knowledge Management workshop , starting this Monday, 23 April, provides a loose framework to try out some new ways of learning for yourself, but with a small group of people to help and support you. Sometimes it helps to learn out loud – LOL. That’s why we commit to formalized activities. Registration Link.

This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Rather bleak, I would think. complexity Work

Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . Is this helping us attain our current objectives?’ Is this delighting our customers?’ And if it’s not, they shouldn’t be doing it,” he said. They are essentially the wrong measures. How did you learn it?’ Just Jay

It will not  be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. Use Personal Knowledge Management  (PKM) techniques as a continuous process of seeking, sense-making and sharing. Reflect and review. Contribute and share. Get organized.

Here is the list for those interested here they are: " Naturalizing Sensemaking " in Informed by Knowledge by Mosier & Fischer. Knowledge Theory Perspectives on Place Branding " in the International Place Branding Yearbook edited by Go and Govers. world wide series of seminars around that will be announced on Monday.

hasten to add that I am not recommending that knowledge managers become deeply manipulative courtesans (although come to think of it that might have something going for it). good metaphor for knowledge management, or am I getting carried away? The programme is out for KM UK June 21-22.

'It's been the best part of twenty years now since I moved out of operational and strategic management roles and was granted the freedom to play with ideas following IBM's take over of DataSciences. If you substitute IBM Management Consultancy for dancer then I escaped but it was a close run thing at times. Reflections

Opening chapter of Liberating Knowledge published in 1999 has the model in two-by-two form with the vertical dimension between Expert and Non-expert , the horizontal between tacit and explicit. Focus on knowledge management and communities of practice. I'm working on a history of the Cynefin model.

So far in 2012, I have hosted three online workshops on personal knowledge management (PKM), as well as a Summer Camp that included one week on the topic. I’ll let the numbers speak for themselves. The format has changed, as Jane Hart and I have learned about what works. Our theme will be: l earning in the networked era. S/S = S.

In one, Nancy White talks about triangulating internal training and capacity building with external actors who part of the training and who validate it; that leads to more connections between people and has gained manager support. Previous assignments include being the Director of Knowledge and Learning for Xerox Global Services.

The same is happening to our models for management and “change management”, as if we could manage change in the first place. Systems, such as enterprise social network tools , can assist “net work” practices like the narration of work and personal knowledge management. It’s “both and.”

The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 have not seen organizations move toward a more social business model without changing management. game play. Bjoern Negelmann was the host. transition? Enterprise 2.0

Tweet In a succinct post on the nature of knowledge management in a knowledge-intensive field, Jasmin Fodil looks at how rocket scientists learn. She shows how workers at the NASA Goddard Space Fight Center reapply their knowledge: -. Of course, Goddard may already be doing this.

” As we start the Personal Knowledge Management workshop this week, the topic of blogs has already come up. Chris Brogan, co-author of Trust Agents , has a number of insights on blogging and engaging online. have been blogging here for eight years and before that experimented with a few other blogs. Communities PKM

By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown from 2,076 members last month to 2,184 today and looks to be the most active of all the KM LinkedIn groups. Knowledge Management in action should result in Improved innovation - when is an innovation not innovation?

This is what personal knowledge management is all about. It starts by seeking people and knowledge sources and the Seek-Sense-Share cycle finishes by sharing with communities and social networks. Ross Dawson says that people who have “ learnt how to learn ” will be better prepared for jobs of the future.

Tweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise. In complex networks, basic management approaches are no longer adequate.

Knowledge is personal and it cannot really be managed, though we continue to try. Artifacts of knowledge can be managed and in many cases they can be helpful to others. We each have to learn for ourselves, though we can take advantage of the knowledge artifacts passed on by generations of people.

Knowledge management (KM) was a most promising field until it was hijacked by software vendors who were selling IT systems for six figures. Personal Knowledge Management is one counter movement to centralized document repositories. saw this happen with e-learning. The better ones resemble simulations.

My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.

Thanks to the many people who have contributed so far to the  PKM Book project , which will result in a freely available e-book on the subject of personal knowledge management. am using a WordPress plug-in called  Anthologize  to develop the e-book. Anthologize lets me take posts and turn them into a book.

We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. Communities and Networks Knowledge Management Corporate Libraries Talent Management come together to form a cohesive picture.

The President who gets others to handle his information needs without understanding the underlying technology infrastructure that is hampering knowledge-sharing and collaboration across the enterprise. addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.

Luis Suarez is an IBMer with a passion for everything to do with knowledge management. His interest is in real knowledge management, the field that includes knowledge sharing, collaboration, expertise location, content management, online facilitation, and building communities. Background on working smarter.

LMS - Learning Management Systems - are growing at one of the fastest rates of any of the established methods. I'm not surprised, but I'm sure there continues to be pain ( Learning Management Systems (LMS) Gotchas , Tracking Without an LMS , LMS Dissatisfaction on the Rise , Do You WANT an LMS? So, if you see a 4.5 How can that be.

By David Gurteen Here are some short videos on various aspects of Knowledge Management by Judi Sandrock in South Africa from her DVD provided with her book The Art of Managing Knowledge. Enjoy

don’t like creating “Top 50″ lists so here are my current favourite sources of information and knowledge about learning, especially for the networked business environment. Cognitive Edge UK: Dave Snowden focuses on rejuvenating management practices especially when addressing intractable problems.

Personal Knowledge Management. Over the years of writing this blog I’ve reorganized, added tags, categories and  the Key Posts and Toolbox pages in order to help make sense of over 1,500 posts. major theme in my writing has been our shift to a networked society and what that means in how we work and learn. Emergent Practice.