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  • JANE HART  |  FRIDAY, MAY 3, 2013
    [Knowledge Management] Free webinar: Learning in the Connected Workplace
    ¦ - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. [.]. Social learning
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] It’s not about knowledge transfer
    Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. Value While learning may be generated in teams, this type of knowledge comes and goes. Knowledge cannot be transferred. This is the big conceit of knowledge management.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 11, 2012
    [Knowledge Management] Loose Hierarchies, Strong Networks
    When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. What would knowledge management look like? Real business value today is in complex and creative work. Tweet.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 15, 2013
    [Knowledge Management] PKM is making sense of complexity
    This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. agree. It is in making sense of complexity.
  • HAROLD JARCHE  |  SATURDAY, MAY 19, 2012
    [Knowledge Management] PKM Workshop Introduction
    My next Personal Knowledge Management online workshop is scheduled for 11-22 June 2012. PKM PKM is also one of the topics for our social learning Summer Camp during July/August 2012. Here is a 10 minute video that covers PKM and gives an introduction to the workshop. It should help in deciding if this workshop is for you.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 14, 2012
    [Knowledge Management] Supporting workplace learning
    It takes much more than courses delivered through a learning management system to support workplace learning in the network era. The basic building block, in my experience, is personal knowledge management. haven’t mentioned knowledge management in general, because I think it underlies all of these components.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 10, 2014
    [Knowledge Management] The Seek > Sense > Share Framework
    Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Once is not enough, as most parents know.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 5, 2008
    [Knowledge Management] Harold Jarche » Advice for the Training Department
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 12, 2013
    [Knowledge Management] Discerning with whom and when to share
    Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 13, 2013
    [Knowledge Management] Sense-making for success
    Even so-called knowledge workers were being regularly downsized, as the corporations called it.  A lot of work was getting automated but a few creative, and lucky, people became almost overnight successes. The next Online Personal Knowledge Management Workshop starts 28 October, with discounted prices for early sign-up.
  • HAROLD JARCHE  |  MONDAY, JUNE 13, 2011
    [Knowledge Management] Get outside the disciplinary box
    According to the diagram, in a highly complex and collective environment, like most organizations in our interconnected world, we should be focused on knowledge management. Nick concludes: We need to be innovative, we need to be agile, we need to learn very fast, and we need to pool and build on what knowledge we have.
  • HAROLD JARCHE  |  THURSDAY, JULY 11, 2013
    [Knowledge Management] PKM and competitive intelligence
    The Wikipedia says: A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Keep this process visible. 5.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 27, 2013
    [Knowledge Management] PKM in 2013
    “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Innovation.
  • HAROLD JARCHE  |  TUESDAY, JANUARY 14, 2014
    [Knowledge Management] Management in Networks
    It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing freely without direct reciprocity. forecasting. planning.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 4, 2012
    [Knowledge Management] Basic Skills for Net Work
    Here are some questions that personal knowledge management can address: How do I  keep track  of all of this information? >> start small. How do I  make sense  of changing conditions and new knowledge? >> curation. We are starting the online PKM Workshop this week, with a free webinar on 5 September. itashare.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 27, 2015
    [Knowledge Management] my pkm story
    It has been over 10 years that I have examined, practiced, and developed models for personal knowledge management/mastery. Creativity, learning or desire to help others cannot be controlled, so knowledge workers need to be intrinsically motivated to deliver quality results. Distributed power and knowledge are key components.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. Nothing new here. Doubt me? What then? At the very least.
  • HAROLD JARCHE  |  TUESDAY, MAY 22, 2012
    [Knowledge Management] Fostering connections by letting go
    The IBM study shows that CEOs and the companies they manage must constantly evolve to stay competitive. ” An essential part of enabling such an open organization is nurturing net work skills ; the abilities needed for individual knowledge creators who are simultaneously collaborative workers. There is a lot at stake here.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 19, 2012
    [Knowledge Management] PKM: the basic unit of social business
    The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. The basic unit of social business technology is personal knowledge management, not collaborative workspaces.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 20, 2012
    [Knowledge Management] Don’t worry, nobody can steal your knowledge
    Why do I share my knowledge? could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. For me, PKM is a set of practices I can use to better articulate my knowledge. Nobody can steal your knowledge anyway.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 18, 2015
    [Knowledge Management] a simpler approach to content management
    I was recently asked what I thought about content management systems (CMS); how content should be developed; whether generational differences should be considered; and how to keep content relevant. People with more diverse and deep knowledge networks get better information. It is also a simpler approach to content management.
  • HAROLD JARCHE  |  MONDAY, MARCH 5, 2012
    [Knowledge Management] Subject matter networks
    have called personal knowledge management  (PKM) – our part of the social learning contract. Tweet “I think the singular SME is an antiquated a notion as the solitary game player & our development pipelines need to change.” ” writes Mark Oehlert , on Twitter. We have become connected.
  • HAROLD JARCHE  |  SUNDAY, JUNE 24, 2012
    [Knowledge Management] What’s working in social business
    Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management. What’s working in social business in 2012?
  • HAROLD JARCHE  |  FRIDAY, APRIL 5, 2013
    [Knowledge Management] Making sense of complexity and innovation
    Knowledge Leadership in the Era of Convergence - via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. – John Gall. Slack comes from saying no.
  • DAVE SNOWDEN  |  MONDAY, JULY 9, 2012
    [Knowledge Management] He who works with his hands and his head is a craftsman
    The picture is of a medieval baker and his apprentice, a choice that will have a poignancy for veterans of knowledge management, especially those of us who really don't by the electronic bread maker idea. That concept from Nonaka, like too much of KM ignores the social context of buying bread. Musings
  • HAROLD JARCHE  |  SUNDAY, APRIL 8, 2012
    [Knowledge Management] Preparing for the future of work with PKM
    Cognitive load management. The first four of these skills are ones that the  personal knowledge management  framework  has been based on. Hugh Macleod, one of my favourite cartoonists and someone who really understands the networked economy, recently asked;  How Do You Best Prepare For The Creative Age? Image: Gapingvoid.com.
  • HAROLD JARCHE  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] Organize for Complexity
    We call this “disciplined practice” Fads like business analytics, knowledge management, and big data will never make organizations fit for complexity. This is why I now call PKM: Personal Knowledge Mastery ; to separate it from much of the traditional practice of  knowledge management.
  • HAROLD JARCHE  |  THURSDAY, MARCH 22, 2012
    [Knowledge Management] The PKM value-add
    During my online conversation ( recording on YouTube ) with Jane Hart  yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. Management – getting things done.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 3, 2013
    [Knowledge Management] Three types of KM
    In an organizational knowledge sharing framework , I put together several ideas to show how knowledge could be shared and codified. As I explain this to others I realize that these ideas go against many established assumptions about knowledge in organizations. These feed into Big KM, institutional knowledge.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 16, 2014
    [Knowledge Management] Ten Years, Ten Thoughts
    The mainstream application of knowledge management and learning management over the past few decades was mostly wrong; we over-managed information, knowledge and learning because it was easy to do. Here are some highlights, representing one thought per year. Working in the network era is a constant dance. Books
  • JANE HART  |  TUESDAY, AUGUST 14, 2012
    [Knowledge Management] Supporting workplace learning in the network era is more than delivering courses through a LMS
    “It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is  personal knowledge management. Social learning
  • HAROLD JARCHE  |  THURSDAY, MAY 31, 2012
    [Knowledge Management] The learning organization: an often-described, but seldom-observed phenomenon
    The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Even team-based knowledge comes and goes. This is management’s primary responsibility in a learning organization.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 6, 2013
    [Knowledge Management] PKM Workshop 2013
    There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 2, 2012
    [Knowledge Management] It starts with capturing knowledge
    Capture Knowledge. Capturing knowledge is the foundation, and drives value up the chain, enabling sharing of  knowledge and the ability to take action on that knowledge. Tacit knowledge is where the action is, and in most cases, it’s the people with the tacit knowledge that deliver the results.
  • EUEN SEMPLE  |  SATURDAY, OCTOBER 6, 2012
    [Knowledge Management] Facebook vs your IT department
    But if we're talking about the ill-conceived, badly designed, overengineered office systems that soak up the lives of so many people faffing about creating all those documents that take days to write, but no one reads, and that are stored in expensive knowledge management systems never to be found again - then I would disagree.?
  • HAROLD JARCHE  |  TUESDAY, DECEMBER 27, 2011
    [Knowledge Management] Collective sense-making
    The big shift for me in past decade has been in weaving a network that brings me diversity of opinions and depth of knowledge. I am constantly following/unfollowing on Twitter in an attempt at optimal filtering, which is an impossible but worthwhile goal. Like electricity, knowledge is both particles and current, or stock and flow.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 24, 2011
    [Knowledge Management] Making sense of our world
    Tweet I define Personal Knowledge Management (PKM) as a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. George Siemens has made this rather succinct statement about knowledge: When I externalize something, it’s information. blogging).
  • HAROLD JARCHE  |  WEDNESDAY, MAY 23, 2012
    [Knowledge Management] It’s all about networks
    Encouraging workplace practices like  personal knowledge management  is a start. Nurturing Creativity is now a management responsibility. Network Walking : One way to convince managers of the importance of network thinking is to force them to connect with their networks by getting out of their offices, physically and virtually.
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 13, 2013
    [Knowledge Management] Create conversation spaces
    Personal knowledge management is akin to pre-curation. Getting all the necessary parties involved in workplace conversations can enhance knowledge-sharing and contribute to greater diversity of ideas, a necessity for innovation. Curation is more than integration , writes Rick Segal in Forbes [via Robin Good ].
  • HAROLD JARCHE  |  MONDAY, AUGUST 27, 2012
    [Knowledge Management] Please tell me about your PKM
    During one of our conversations in a local café, Jon suggested that in wirearchies,   personal knowledge management (PKM) could become the new resumé. Showing how we learn, or manage our knowledge personally, keeps us focused on the present. even have a separate category for wirearchy on this website. PKM Wirearchy
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 30, 2012
    [Knowledge Management] PKM Book Alpha Version
    Regular readers know that I am working on putting all of my thoughts on personal knowledge management together, as part of my PKM book project. In the spirit of sharing, and learning out loud, I have produced an Alpha version (it’s not advanced enough to even be considered Beta yet). seek_sense_share-pkm_guide  (PDF 2.1 MB).
  • JANE HART  |  FRIDAY, AUGUST 31, 2012
    [Knowledge Management] 12 features of supporting social collaboration in the workplace
    Want to find out more, then in October we are running the  Social media for professional development  workshop at the Social Learning Centre. 3 – helping people work and learn effectively in this networked era (and within a social business), by developing their own Personal Knowledge Management (PKM) skills. Social learning
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 12, 2014
    [Knowledge Management] Complex knowledge
    Last week I spent several hours each day, for four consecutive days, trying to share complex knowledge. I had my understanding of communities of practice, personal knowledge management, leadership, and innovation that I wanted to share. These visual metaphors accelerated our knowledge sharing. wikimedia.org.
  • JON HUSBAND  |  TUESDAY, JULY 22, 2008
    [Knowledge Management] Finding a KM Job, Putting Ideas to Work, GE SupportCentral, SLA Click University KM Certificates, KM Concepts-Methodologies-Tools-Applications
    Weekly Knowledge Management Blog by Stan Garfield KM Question, Thought Leader, Blog, Link, and Book of the Week [ Blogroll - KM Home Page - Send a Question - Implementing a successful KM programme ]. Knowledge management can make a difference - but it needs to be more pragmatic. Knowledge Creation. Indeed. Monster.
  • HAROLD JARCHE  |  TUESDAY, JUNE 7, 2011
    [Knowledge Management] PKM Updated
    Using a Seek-Sense-Share framework (à la personal knowledge management), pick one or more web platforms on which to practise critical thinking. Tweet Here are four main processes that can be used in developing critical thinking skills using web tools (click image to enlarge). Critical Thinking Process. Web Tools & Strategies. 1).
  • DAVE SNOWDEN  |  FRIDAY, FEBRUARY 4, 2011
    [Knowledge Management] New book chapters
    Here is the list for those interested here they are: " Naturalizing Sensemaking " in Informed by Knowledge by Mosier & Fischer. Knowledge Theory Perspectives on Place Branding " in the International Place Branding Yearbook edited by Go and Govers. world wide series of seminars around that will be announced on Monday.
  • HAROLD JARCHE  |  MONDAY, MARCH 7, 2011
    [Knowledge Management] Finding the time for networked learning
    Tweet A survey of small and medium sized businesses (SMB) showed workers spend about half their day on unproductive taks: Knowledge Workers are among the largest staff component in a typical SMB. SMB Knowledge Workers spend an estimated 36 percent of their time trying to. Managing unwanted communications (e.g. Find information.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 17, 2014
    [Knowledge Management] becoming collectively smarter
    People need to learn and work in networks, shifting their hierarchical position from teacher to learner, or from manager to contributor. It is becoming obvious in many fields that we are only as good as our knowledge networks. But like e-learning and knowledge management, PKM is at risk of becoming a technology to buy and consume.
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 15, 2009
    [Knowledge Management] PKM: our part of the social learning contract
    With social learning, everyone contributes to collective knowledge and this in turn can make  organizations and society more effective in dealing with problems. How does personal knowledge management relate to social learning? The whole is greater than the sum of the parts as we build on the knowledge of others.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Why PKM?
    This helps me get my ideas together, in a more manageable format than a full-length paper. Knowledge Management for Decision Memories. With a searchable knowledge base of thousands of blog posts and social bookmarks, all curated by me, I can see the value of PKM every day. think of it as a short-term memory helper.
  • HAROLD JARCHE  |  THURSDAY, AUGUST 9, 2012
    [Knowledge Management] Idea management requires shared power
    Nancy Dixon discusses The Three Eras of Knowledge Management , an excellent read on how lead organizations are using idea management. Convening is the skill and practice of bringing groups together to develop understanding of complex issues, create new knowledge and spur innovation. Convening. Cognitive Diversity.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 10, 2013
    [Knowledge Management] Institutional Memory
    In The Future of Knowledge Management , he says that the main problem with KM systems is that they do not copy how real people think and that unlike a person, a “KM system simply gets slower as a result of more information” He proposes creating software scripts to organize information, but these must be capable of self-modification.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 28, 2012
    [Knowledge Management] The right information is not enough
    would like to contrast this with a statement made by Dave Snowden that I noted in negotiating between chaos and project management. It has happened before with knowledge management and learning management systems. I am a strong proponent of manual, not automatic, sense-making frameworks. SocialLearning Technology
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 29, 2015
    [Knowledge Management] you are only as good as your network
    This involved complex knowledge about information technology, organizational behaviour, knowledge management, and social media. But I put my faith in my knowledge networks and communities of practice where I had been involved for the past 14 years. ConnectedEnterprise Management WorkImage: finding perpetual beta.
  • DAVE SNOWDEN  |  THURSDAY, MARCH 17, 2011
    [Knowledge Management] Fear is the mind-killer
    hasten to add that I am not recommending that knowledge managers become deeply manipulative courtesans (although come to think of it that might have something going for it). good metaphor for knowledge management, or am I getting carried away? The programme is out for KM UK June 21-22.
  • HAROLD JARCHE  |  SUNDAY, APRIL 15, 2012
    [Knowledge Management] Three Principles for Net Work
    For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. Look at a knowledge worker and how things can get done in an interconnected enterprise. Work is changing. It is now known.
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 14, 2012
    [Knowledge Management] “you simply can’t train people to be social!”
    Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. Creating a supportive social environment is management’s responsibility. Providing dedicated time for reflection [this is a tough one to get management buy-in].
  • JANE HART  |  THURSDAY, NOVEMBER 15, 2012
    [Knowledge Management] “Learning the new” vs “Learning the old”
    It means  ”feeding in” to our teams and groups what we are learning about the changing working landscape, as well as our ongoing experiences with colleagues, clients and customers, so that we can help each other benefit from this new knowledge and experiences in order to do our jobs (or do them better).
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 14, 2010
    [Knowledge Management] Sense-making glossary
    Many of the definitions are framed around report writing but these can easily be expanded into the broader areas of personal knowledge management or personal learning environments. PARC offers a glossary of quite useful sense-making terms. Sense-making is what the second part of the Seek-Sense-Share PKM model is about.
  • HAROLD JARCHE  |  MONDAY, JUNE 4, 2012
    [Knowledge Management] Pulling informal learning
    Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance.
  • HAROLD JARCHE  |  SATURDAY, AUGUST 8, 2015
    [Knowledge Management] serendipitous drip-fed learning
    My knowledge of biology is quite limited. We share an interest in knowledge management and PKM , but Shaun has a background in agricultural science of which I know nothing. More of my knowledge and understanding is coming through my network. Is there anything we can do do to make it easier? think so. PKM SocialLearning
  • CLARK QUINN  |  TUESDAY, JANUARY 27, 2015
    [Knowledge Management] 70:20:10 and the Learning Curve
    Note that this  assumes a good formal learning design,  not rote information and knowledge test!) Still, you could think of accreting the cognitive and explicitly semantic knowledge, then restructuring that into coarse skills that don’t require as much conscious effort, until it becomes a matter of tuning a finely automated skill.
  • HAROLD JARCHE  |  MONDAY, APRIL 15, 2013
    [Knowledge Management] The Connected Workplace
    But both require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. Today’s digitally connected workplace demands a completely new set of skills. Practice is necessary.
  • HAROLD JARCHE  |  MONDAY, JULY 22, 2013
    [Knowledge Management] An organizational knowledge-sharing framework
    There is a lot of knowledge in an organization, some of it easy to codify (capture), and much (most) of it difficult to do so. Understanding how best to commit resources for knowledge-sharing should be in some kind of a decision-making framework that is easy for anyone to understand. Expertise (knowledge and know-how).
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 14, 2014
    [Knowledge Management] knowledge is personal
    Knowledge management, for me, is personal. A big conceit of the knowledge management (KM) field is that knowledge can be transferred, but unlike information or data, it cannot. Knowledge is personal. While knowledge cannot really be transferred, our experiences can be shared. My story.
  • HAROLD JARCHE  |  FRIDAY, JANUARY 18, 2013
    [Knowledge Management] As the world keeps churning, work today is all about learning
    The chapter on Clarity was directly aligned with my work on personal knowledge management. It is about seeking information and knowledge and distilling it so that you can make sense of it and then it is ready to be shared. The title of this post is what Dan Pink, in his book To Sell is Human , would call a rhyming pitch.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 30, 2011
    [Knowledge Management] Managing engagement
    He discusses the three main branches of the family: Communication, Knowledge Management, and Monitoring & Evaluation. There’s This is most evident today in publishing and increasingly so in how we manage work without geographical boundaries. You cannot manage engagement if no one needs to be managed.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 13, 2013
    [Knowledge Management] Only people can let knowledge flow
    The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Helen Blunden neatly sums up what can happen to those who freely share their knowledge.
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 1, 2015
    [Knowledge Management] leadership is learning
    This fundamental shift in focus is a prime example of the major organizational change required from both our education systems to our management models, as we transition into a networked creative economy. Help the Network Make Better Decisions — Managers should see themselves as servant leaders. Leadership Management
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 26, 2013
    [Knowledge Management] Best of Friday’s Finds 2013
    Managing is a waste of time. Knowledge Leadership in the Era of Convergence – via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. like W.L.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Learning is the work
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. Research shows that sharing complex knowledge requires strong interpersonal relationships.
  • HAROLD JARCHE  |  SATURDAY, SEPTEMBER 29, 2012
    [Knowledge Management] PKM Workshops
    The final scheduled personal knowledge management workshop finishes this weekend. Here is a great explanation from  Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done.
  • JANE HART  |  FRIDAY, APRIL 27, 2012
    [Knowledge Management] The key to informal learning is autonomy
    Most have simply tried to manage informal learning – in an LMS or other learning platform – usually as part of a blended learning solution – believing it is simply about providing training  in the form of informational rather than instructional resources. They continued to put almost all of the training budget into schooling novices.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 27, 2013
    [Knowledge Management] Pushing and Pulling Tacit Knowledge
    The knowledge gained is an emergent property of all sense-making activities. These are examples of Pushing knowledge, adding value for oneself, that may in the future be useful for others. Knowledge can be Pulled by those seeking answers. Sense-making is where the real personal value of PKM lies. The
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 27, 2012
    [Knowledge Management] PKM Book Update 1
    The PKM Workshops have provided me with great feedback on how personal knowledge management is understood and used by others. Thanks I have been very pleasantly surprised at how well my request to fund the PKM Book Project has been taken up by the community at large. So far, 30 people have sponsored at the basic $10 level.
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 26, 2012
    [Knowledge Management] Coherence in complexity
    The same is happening to our models for management and “change management”, as if we could manage change in the first place. Systems, such as enterprise social network tools , can assist “net work” practices like the narration of work and personal knowledge management.
  • JANE HART  |  TUESDAY, APRIL 24, 2012
    [Knowledge Management] PKM is our part of the social learning contract
    PKM is also a key skill of being an effective autonomous learner – as we can see from the many individuals who are already organizing and managing their own personal learning strategies in the organization – and consequently a key aspect of BYOL (Bring Your Own Learning). For me this is spot on. Whereas PKM Social learning
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 9, 2013
    [Knowledge Management] Future of work is complex, implicit and intangible
    The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. Today, intangible assets are over 80% of current market value. Human Capital: 2,000 employees.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 4, 2011
    [Knowledge Management] The Hyper-social Organization – Review
    The authors on knowledge management: Of course, one of the big challenges for companies is that, unlike information or data, knowledge does not flow easily, as it relies on long-term trust-based relationships. ” Networks vs Channels: “Data and knowledge flow through channels, whereas networks allow knowledge to flow.”
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 19, 2013
    [Knowledge Management] Becoming explicit
    Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 19, 2014
    [Knowledge Management] Six roles of network management
    If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. Perhaps some day it will be.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 22, 2011
    [Knowledge Management] Sense-making through conversation
    Tweet One of our clients referred me to a post by Nick Milton on another great Boston square that pulls “apart the KM world on dimensions of Knowledge Push and Knowledge Pull (which you might call “Sharing” and “seeking”), and the dimensions of Explicit and Tacit. NetworkedLearning PKM SocialLearning
  • DAVE SNOWDEN  |  THURSDAY, FEBRUARY 12, 2015
    [Knowledge Management] A memory of Peter Drucker
    It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del. I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here. asked him over dinner one day what the role of a consultant should be. Reflections
  • HAROLD JARCHE  |  MONDAY, MAY 16, 2011
    [Knowledge Management] Managing in a networked world
    Tweet In 2009,  Anthony Poncier wrote a good post (in French) that covered the eight challenges of management in the virtual era; loosely translated as: Being concurrently nomadic and collaborative. The production of collective knowledge. Managing with both IQ and EQ (emotional quotient). Workers manage their own schedules.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 28, 2012
    [Knowledge Management] Trust is an emergent property of effective networks
    Cooperation is also a major factor in personal knowledge management , for we each need to share and trust, as our part of the social business (learning) contract. It seems that markets, our dominant form of economic transactions, are not really designed to optimize trust. We  live up or down to others expectations  of us.
  • MARTIJN LINSSEN  |  TUESDAY, APRIL 8, 2014
    [Knowledge Management] Waking up.
    Nevertheless, in my narrow field of knowledge management, for specific firms, something interesting is happening. ’ They are realizing that humans are not resources, information is not knowledge, and processes are fundamentally flawed guesses about the future. I think we are waking up. One caveat before I go further.
  • JAY CROSS  |  TUESDAY, AUGUST 23, 2011
    [Knowledge Management] It’s not about the content
    It reminded me of the initial Knowledge Management fiasco where bright MBAs assembled well-written but irrelevant platitudes and stuffed them into databases nobody ever visited. Things had to be tip-top quality, for the program’s tuition will be $60,000 a year. It shouldn’t be too challenging to. What did I think? Just Ja
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] How blogging changed my life for the better
    My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 12, 2014
    [Knowledge Management] PKM Roles
    I like to frame personal knowledge management as a combination of seeking knowledge, making sense of it, and sharing it with others. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 30, 2013
    [Knowledge Management] Make it relevant
    Spend more effort on getting influential people, especially senior management, to model the behavior. This is why I am not the most popular person amongst LMS vendors , as I believe the underlying principle of learning management systems is in direct conflict with collaborative and cooperative work. Start small. Make it safe.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 22, 2009
    [Knowledge Management] New challenges of management
    Anthony Poncier (in French) covers the eight challenges of management in the virtual era, which I’ve loosely translated: Being concurrently nomadic and collaborative. The production of collective knowledge. Managing with both IQ and EQ (emotional quotient). This ain’t your daddy’s management, folks.
  • JANE HART  |  SATURDAY, JUNE 29, 2013
    [Knowledge Management] Seek-Sense-Share Mini Online Workshop
    The first mini online workshop at the Connected Knowledge Lab takes place from 8-19 July and is led by Harold Jarche. This mini online workshop will help you understand the Personal Knowledge Management (PKM) framework as a model for taking control of your professional development. Social learning
  • HAROLD JARCHE  |  THURSDAY, AUGUST 30, 2012
    [Knowledge Management] Barriers to PKM
    A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? Management thinks PKM is only for certain, higher-level employees (it’s not). PKM practices can help people take off those weights.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 8, 2015
    [Knowledge Management] learning and the future of work
    The last personal knowledge mastery in 40 days online workshop for 2015 started this week. Both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. The same rule of thumb applies to knowledge management.
  • EUEN SEMPLE  |  FRIDAY, JUNE 1, 2012
    [Knowledge Management] Knowledge Harvesting
    I have often made fun of the knowledge management phrase "knowledge harvesting" as it sounds like some sort of cerebral milking machine, sucking the good stuff from staff's skulls and leaving the empty husks discarded outside the office door. Just realised that is exactly what Facebook is doing
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 4, 2012
    [Knowledge Management] Informal learning, the 95% solution
    It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. There are methods from knowledge management, organizational development and human performance technology, for example, that are quite useful in supporting informal learning.
  • HAROLD JARCHE  |  TUESDAY, APRIL 29, 2014
    [Knowledge Management] What have we learned so far?
    What have we learned so far about personal knowledge mastery? Personal Knowledge Mastery ( PKM ): A set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Personal Knowledge Management is not linear. My problem is that I set them up and then don’t use them.”.
  • HAROLD JARCHE  |  TUESDAY, JUNE 21, 2011
    [Knowledge Management] The 21st century workplace: moving to the edge
    This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Rather bleak, I would think. complexity Work
  • HAROLD JARCHE  |  TUESDAY, JUNE 12, 2012
    [Knowledge Management] In the beginning was the blog
    ” As we start the Personal Knowledge Management workshop this week, the topic of blogs has already come up. Chris Brogan, co-author of Trust Agents , has a number of insights on blogging and engaging online. have been blogging here for eight years and before that experimented with a few other blogs. Communities PKM
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 14, 2011
    [Knowledge Management] experience-sharing vs information-sharing
    “the single most important management skill to develop is a tolerance for ambiguity” ~ @TimKastelle. How does the traditional world view of knowledge management fit in the world of social business? Knowledge Management = experience-sharing NOT information-sharing – Knoco Stories. ” @Downes.
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