• DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 30, 2016
    [Knowledge Management] The domain of disorder (i)
    One of the first tasks I set when I finally got staff in IBM’s Institute for Knowledge Management (Cynthia and part of Liza) was to create methods for the social construction of Cynefin using exemplar narratives. might manage that in one post, it might make two. More recently I split it into two, authentic and inauthentic.
  • LUIS SUAREZ  |  WEDNESDAY, NOVEMBER 30, 2016
    [Knowledge Management] Teamwork Needs Healthy Friction to Collaborate and Get Work Done More Effectively
    Knowledge Management Learning Open Business Open Leadership . Who would have thought something so relatively simple and mundane as food would be the glue for your team(s) to work together more effectively? Is your kitchen ready? To quote Milbank, from the article itself, here’s the main reason why they do it: . What was the trigger?
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 29, 2016
    [Knowledge Management] custom pkm workshops
    Personal knowledge mastery develops four critical future work skills, as identified by the Institute for the Future: sense-making, social intelligence, new media literacy, and cognitive load management. PKM feeds working out loud and organizational knowledge management. have been running. Read more » PKMastery
  • LUIS SUAREZ  |  MONDAY, NOVEMBER 28, 2016
    [Knowledge Management] When Context Transcends Change Management
    What if  everything we have been told about Change Management over the course of the last few decades was all just … plain  wrong? What if  all of that literature around change management could be smashed with just a couple of tweets? Knowledge Management Learning Open Business Open LeadershipOh, the irony, right?
  • LUIS SUAREZ  |  SUNDAY, NOVEMBER 27, 2016
    [Knowledge Management] Gran Canaria – A Mini-Continent to Rediscover
    That’s what working out loud has always been all   about in the first place, open knowledge sharing about the stuff that matters to you, or, better said, in this case, that’s what living out loud is all about. know now I am ready to talk and blog about it and I will explain why shortly…. And change it. Today. That was it, you are done.
  • LUIS SUAREZ  |  WEDNESDAY, NOVEMBER 23, 2016
    [Knowledge Management] Happiness at Work Starts with #NoeMail
    the loss of critical knowledge for good once your mailbox gets deleted confirming the good old mantra from  Bill French  ‘ eMail is where knowledge goes to die ’  ; the importance of building bridges between the old world and the new, that is, between email and whatever ESN option(s) you may have at your disposal, etc. Is it inertia?
  • LUIS SUAREZ  |  THURSDAY, NOVEMBER 17, 2016
    [Knowledge Management] Writing Ourselves into Existence through a Choral Act
    Quite revealing on its own, I tell you, as it reminds me of the long tail of knowledge: as long as you get to write good content, or comment on other people’s blog posts, care about what they post, or take a genuine interest in what they do, etc. Knowledge Management Learning Metablogging Open BusinessWhoah! How did that happen?
  • DAVID GURTEEN  |  THURSDAY, NOVEMBER 17, 2016
    [Knowledge Management] Blog Post: Knowledge is not the power. So what is power?
    It is often said that knowledge is power , but this is a misperception. Knowledge is knowledge. Michael Schrage puts it well here: I think "knowledge management" is a b t issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota.
  • DAVID GURTEEN  |  THURSDAY, NOVEMBER 17, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    Knowledge Cafe Masterclass - with David Gurteen. The Wheels of Knowledge Management. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. Tue 22 Nov 2016, London, United Kingdom. KM Asia 2016. 30 Nov - 01 Dec 2016, Hong Kong, China.
  • LUIS SUAREZ  |  TUESDAY, NOVEMBER 15, 2016
    [Knowledge Management] The Downsides of Freelance Work
    Three years ago, when I had already decided I was quitting my job at my former employer to start my own advisory firm around Social Business and Digital Transformation, I remember having a conversation with one of my managers where he was asking me what I was thinking about doing next as a freelancer. There is that possibility as well. Is it?
  • LUIS SUAREZ  |  MONDAY, NOVEMBER 7, 2016
    [Knowledge Management] The Perks of Freelance Work
    The same would go for curating hyperlinks to helpful reading materials I may want to come back to over time, like I have mentioned in previous blog posts with Slack becoming my personal knowledge hub as an example. Freelancing Knowledge Management Learning Open Business Open LeadershipWhat do you think? Freedom. Period. etc.   .
  • LUIS SUAREZ  |  WEDNESDAY, NOVEMBER 2, 2016
    [Knowledge Management] Is Twitter Where Connections Go to Die? – The Unfollowing Experiment – The Follow-Up
    highlighting how there may well be other more effective and engaging ways of connecting, learning, collaborating and sharing our knowledge with others, but that we may not have discovered just yet. Innovation Knowledge Management Knowledge Tools Learning Open Business Open Leadership Personal KM Productivity Tools Tools and Gadgets
  • LUIS SUAREZ  |  MONDAY, OCTOBER 31, 2016
    [Knowledge Management] Becoming a Successful Socially Integrated Enterprise – The Long Journey
    From there onwards, we get to define, jointly with the knowledge (Web) workers themselves, what are the potential constraints, guidelines, policies, etc. Like with all change management initiatives aimed at long term, that’s when you realise it takes an awful lot of patience , perseverance ,  resilience  and, above all,  empathy.
  • LUIS SUAREZ  |  FRIDAY, OCTOBER 28, 2016
    [Knowledge Management] Can IBM Watson Workspace Save Our Productivity?
    The thing is that I have always been a bit concerned about the specific role we seem to have placed upon AI to come to our rescue and solve all of our societal / business problems, even to the point of replacing our very own decision making processes, therefore becoming the new managers. Is there hope for us ? Perhaps even ourselves !
  • DAVID GURTEEN  |  THURSDAY, OCTOBER 27, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    How do we become better teachers of our knowledge? Cultural and Community Knowledge in Australia. Knowledge Cafe Masterclass - with David Gurteen. The Wheels of Knowledge Management. Tue 08 Nov 2016, Farnborough, United Kingdom. KM World 2016. 14 - 17 Nov 2016, Washington DC, United States. KM Asia 2016.
  • LUIS SUAREZ  |  WEDNESDAY, OCTOBER 26, 2016
    [Knowledge Management] Never Underestimate the Power of Education and Enablement
    And that’s when you realise that what really matters in an effective education and enablement programme is just simply how you may help the rest of the knowledge workforce adapt to a new set of behaviours and habits based on something they already know really really well: their own core business practices and use cases. 30 minutes. No-one.
  • DAVID GURTEEN  |  WEDNESDAY, OCTOBER 26, 2016
    [Knowledge Management] Blog Post: Knowledge principles for government
    By David Gurteen It is tremendous to see a resurgence in KM in UK Government in the form of a set of Knowledge Principles. Knowledge is not information, although information management principles may be applied to captured knowledge. Credit: Knowledge Principles for Government. on their own achieve very little.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 26, 2016
    [Knowledge Management] not working, out loud
    I am a proponent of working out loud and see it as an essential connector between personal knowledge mastery and organizational knowledge management, as it helps make organizational knowledge explicit. began work on a new volume on personal knowledge mastery. Many others are now practicing it: #workoutloud.
  • LUIS SUAREZ  |  MONDAY, OCTOBER 24, 2016
    [Knowledge Management] Enabling Early Adopters to Lead Your Change Initiatives
    Knowledge Management Learning Open Business Open LeadershipMy dear fellow  BlueIQ Ambassadors ? Are you all  still out there? Back in the day, about a decade ago, within each and every organisation there was always a chance to have the odd, strange team mate who would be just that,  social. * The*  weird one. Remember them? Great!
  • LUIS SUAREZ  |  THURSDAY, OCTOBER 20, 2016
    [Knowledge Management] Building a Solid Library of Use Cases
    But again, focus on this rather important task, far too often both ignored and neglected: listen to your fellow knowledge workers. Bill French  once quoted ‘ email is where knowledge goes to die ’ back in 1999 (Yes, you are reading it right! Innovation Knowledge Management Learning Open Business Open LeadershipYou see?
  • LUIS SUAREZ  |  MONDAY, OCTOBER 17, 2016
    [Knowledge Management] Mastering the Art of Collaboration Through Conversation
    Now, let’s go back in time, about 17 years ago, when The Cluetrain Manifesto was first published , and let’s have a look into this particular quote from David Weinberger himself about the one main role of knowledge workers, according to him. More than anything else, because, if anything, as a knowledge (Web 2.0) To quote: . At all.
  • LUIS SUAREZ  |  WEDNESDAY, OCTOBER 12, 2016
    [Knowledge Management] The Illusion of Control
    Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) It would be a good time now to put it into practice, by all means, before it’s all too late and your knowledge (Web 2.0) Instead.
  • LUIS SUAREZ  |  MONDAY, OCTOBER 10, 2016
    [Knowledge Management] The State of Surveillance We, The Good People, Are Creating
    General Interest Innovation Knowledge Management Learning Open Business Open Leadership . Over the weekend, the one and only, Dave Snowden , put together what I think would probably qualify as one of the top 3 blog posts you may well read during the course of 2016. Just the first paragraph will do. It is that good on its own. In
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 4, 2016
    [Knowledge Management] Resisting Change – Luddites Unite!
    To prove it, they selectively destroyed the machines owned by factory managers who were undercutting prices, leaving the other machines intact’. . culture), from document centric to people centric computing, and, finally, from replacing knowledge (Web) workers (i.e. The knowledge (Web) workers themselves, not just the business.
  • JOHN HAGEL  |  TUESDAY, OCTOBER 4, 2016
    [Knowledge Management] Scaling Learning in an Exponential World
    Training rooms are fine for transmitting existing explicit knowledge, but not very effective for developing new shared practices. Expand learning well beyond knowledge management platforms. Knowledge management platforms have largely been organized around sharing existing knowledge. Here’s the challenge.
  • DAVID GURTEEN  |  FRIDAY, SEPTEMBER 30, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    Knowledge Cafe 4 - Intelligent Machines and Network Analysis. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). Cultural and Community Knowledge in Australia.
  • DAVID GURTEEN  |  MONDAY, SEPTEMBER 26, 2016
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: September 2016
    Knowledge Management at Transport for London [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Not a lot has really changed in 100 years or so :-) [link]. Hold conversations, not meetings [link].
  • DAVE SNOWDEN  |  MONDAY, SEPTEMBER 26, 2016
    [Knowledge Management] … or pseudo-scientific?
    A long time ago I settling into a new strategic role within DataScience following the best part of a decade as consultant/programmer then General Manager of the Decision Support Software business. As a word it comes from the Greek root pseudo meaning false and the Latin sciential , meaning knowledge. Hopefully that is clearer.
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 25, 2016
    [Knowledge Management] seek > sense > share for cities
    Two years ago, a number of members from UCLG (United Cities & Local Governments) participated in a personal knowledge mastery workshop. How cooperation enables knowledge to flow in networks. The need to develop emergent practices to address complex problems by sharing implicit knowledge. 44 – 47 ).
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 22, 2016
    [Knowledge Management] carpe diem
    My Master’s degree was in adult education and not much use in the field of knowledge management or human performance technology, the main focus of my work for my first two civilian jobs. How to manage client expectations. How to build a trusted knowledge network. It was combined with learning in a social setting: my unit.
  • LUIS SUAREZ  |  TUESDAY, SEPTEMBER 20, 2016
    [Knowledge Management] How Social Networking Tools Enable Heutagogy in Learning Organisations
    Those absolutely mind-blowing and rather provocative sentences, as depressing and as exciting as they may sound, don’t come from a knowledge worker working in a particular corporation protesting about the poor state of workplace learning or learning in general. Read it out loud again, please. Slowly. Not many! Heuta… what?, Ouch!  . Yikes!
  • LUIS SUAREZ  |  MONDAY, SEPTEMBER 19, 2016
    [Knowledge Management] Loyalty in Social Networks
    Did we manage to kill already the conversation in the so-called traditional social media tools  landscape? Am I the only weird, freakish, strange knowledge (Web) worker out there going through that experience at the moment? My goodness! Please tell me that’s not the case, for our own sanity. Goodness! What’s wrong with me?!?! Yikes!
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 15, 2016
    [Knowledge Management] Vanity Killed the Social Media Star
    Over the course of last few months a few folks have asked me about why I am not so active anymore in different social tools from the so-called  Social Web, as well as why I stopped advocating and pontificating about their huge potential to transform the way we connect, collaborate, share our knowledge and, eventually, get work done more effectively.
  • LUIS SUAREZ  |  TUESDAY, SEPTEMBER 13, 2016
    [Knowledge Management] Top 10 Tools for Learning 2016
    So from the initial list of 40 different tools I eventually came down to the following 10 for 2016, where I have just selected them based purely on learning terms versus other key elements such as productivity, life hacks, curation, content management, etc. Top 100 Tools for Education  – for use in schools, colleges, universities, adult ed .
  • LUIS SUAREZ  |  WEDNESDAY, SEPTEMBER 7, 2016
    [Knowledge Management] Whatever Happened to Critical Thinking?
    Reflecting on effects of paradoxes, constraints and incomplete knowledge. Knowledge Management Learning Metablogging Open Business Open LeadershipRemember them ? They were, and still are!, one of the core founding elements of the so-called Web 2.0 spirit  that, 22 years later , is still very much alive and kicking. etc.). Yikes!
  • LUIS SUAREZ  |  TUESDAY, SEPTEMBER 6, 2016
    [Knowledge Management] The Mindset of Work
    For plenty of knowledge (Web) workers, work still  is a physical space you commute to , to get work done as effectively as you possibly can, within some of the given constraints Euan mentions on that quote, hoping the day goes by really fast without making trouble with your direct boss, to then start, once again, the journey back home. Yay!!!
  • LUIS SUAREZ  |  MONDAY, SEPTEMBER 5, 2016
    [Knowledge Management] Why Don’t You Show Your Work?
    There used to be a time when plenty of knowledge (Web) workers flocked to the Social Web to nurture, cultivate and build their own external social networks. Yes, indeed, it’s that lack of a basic open knowledge sharing mentality that’s trapping us into a world where we are transitioning from the good old Web 2.0 competitors as well.
  • LUIS SUAREZ  |  FRIDAY, SEPTEMBER 2, 2016
    [Knowledge Management] Work Stream #4 – Speaking at Client Events
    And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations ’ and along with Biz Stone ’s wonderful write-up about how ‘ the future operating system for humanity is conversation ’ I don’t think it can get any better than that. Can’t online communities manage themselves as is? And I love it!
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 1, 2016
    [Knowledge Management] Work Stream #3 – Public Speaking and the Exposure Economy
    And we all know that cheap comes at a huge price , i.e. your own reputation as a business, more than anything else, because you are sending out a very loud and clear message you are enslaving those who you would want to wow and inspire your audience with their own ideas and in-depth knowledge and experiences in a particular subject matter.
  • LUIS SUAREZ  |  WEDNESDAY, AUGUST 31, 2016
    [Knowledge Management] Work Stream #2 – Remote Working in Social Business Is Dead!
    Yet, I don’t feel we are truly prepared for it just yet, specially, (senior) management, judging from what we are seeing in this day and age. Freelancing Innovation Knowledge Management Learning Open Business Open Leadership A-World-Without-Email adoption advisory consultancy consultant consulting elsua-servicesReally? Who knew?,
  • DAVID GURTEEN  |  TUESDAY, AUGUST 30, 2016
    [Knowledge Management] Blog Post: Why we need to talk
    It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. By David Gurteen. Problems in organizations tend to get labelled as lack of information. Credit: Esko Kilpi.
  • DAVID GURTEEN  |  TUESDAY, AUGUST 30, 2016
    [Knowledge Management] Blog Post: Legal KM Mini-Interviews with Ginevra Saylor
    Improving Knowledge Management Adoption in a Law Firm. Making Knowledge Management Client Facing. Knowledge Management Focused on the Business of Law Than Practice. Benefits of Knowledge Management for Small Law Firms. Benefits of Knowledge Management for Large Law Firms.
  • LUIS SUAREZ  |  THURSDAY, AUGUST 25, 2016
    [Knowledge Management] Work Stream #1 – Learning Is the Work
    Over the course of the last 20 years I have been acquiring a number of different skills and experiences in the corporate world around Customer Support, Knowledge Management, (Remote) Collaboration and Virtual Teams, Learning, Online Communities ( and Community Building ), Change Management  and Social Networking for Business (i.e.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Trusting People in This Social Age Is a Tough Job!
    Yes, I still strongly believe that emerging social technologies are incredibly powerful to help knowledge Web workers foster, build and nurture their own social capital skills to improve their trust levels wth their peers, their customers and business partners, and, why not?, They have never been enough. Just a one way road, if I may add.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Why Do Social When You Can Live Social?
    Innovation Knowledge Management Learning Open Business Open LeadershipLet’s start with some of the basics, for instance: where, or when, (and why?!?!) did we go from Live Social  to Do Social? . It’s a rather eye-opening exercise, I tell you. Like I said, to quote her: . It’s about listening. living social. Well, not likely. Remember?
  • DAVID GURTEEN  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    17th European Conference on Knowledge Management. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). 01 - 02 Sep 2016, Belfast, Ireland. KM World 2016.
  • LUIS SUAREZ  |  THURSDAY, AUGUST 18, 2016
    [Knowledge Management] I Will Dispense This Advice on Blogging
    Oh, sorry to say this as well, but there aren’t any best practices on knowledge Web work, so you won’t be reading about any of them over here either, I am afraid! Yes, Knowledge Management Learning Metablogging Open Business Open Leadership Personal KMAt least, to you, just as much as to me. How awful! Yikes! But I won’t. Today.
  • LUIS SUAREZ  |  WEDNESDAY, AUGUST 17, 2016
    [Knowledge Management] The Untold Costs of Social Networking
    We have got it in our DNA an irresistible yearning to wanting to connect with other people, get to know them well by learn with / from them, to then collaborate more effectively by sharing your knowledge with them more openly. That’s why blogging is so important nowadays for knowledge Web workers. It’s in our genes. Here’s the thing.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 16, 2016
    [Knowledge Management] The Home You Never Left
    It’s going to be us, knowledge Web workers of the 21st century, the ones who need to decide what kind of Social Web do we want to build and nurture over the years, not the social tools themselves dictating how us, the mindless sheep (according to them), will continue to behave. Your home. At least, not yet. No masks. No b t. We know better.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 13, 2016
    [Knowledge Management] Group KM
    PKMastery is an essential discipline, especially for knowledge artisans. In order to collaborate, more structure is necessary, as well as agreed-upon rules for sharing knowledge. Group Knowledge Management (KM) takes PKMastery to the next level: getting things done. Unique problems should arise once and then be addressed.
  • HAROLD JARCHE  |  MONDAY, JULY 4, 2016
    [Knowledge Management] human networks connect through empathy
    Creativity, learning or desire to help others cannot be controlled, so knowledge workers need to be intrinsically motivated to deliver quality results. In this case “command and control” management methods are not likely to work … Taking responsibility for own work and learning is a challenge for knowledge workers as well.
  • BETH KANTER  |  THURSDAY, JUNE 30, 2016
    [Knowledge Management] How the Nonprofit Sector Can Share What We Learn and Why We Should
    Note from Beth:  I’ve been a big believer in shared knowledge and learning for the sector. IssueLab has been working for ten years to apply the age-old knowledge management question, “what if I knew what others know?” to the hard-earned lessons of nonprofits and foundations. Guest Post By Gabriela Fitz and Lisa Brooks.
  • DAVE SNOWDEN  |  THURSDAY, JUNE 16, 2016
    [Knowledge Management] Cognitive Edge announces training courses for 2016 – Working with Complex Problems
    knowledge. Techniques and exercises are run through, with recommendations of how and where to apply them, examples of their use to knowledge management, transformational change, customer and employee engagement, risk management and much more. Course 2: Managing in Complexity. innovation. collaboration. engagement.
  • HAROLD JARCHE  |  FRIDAY, MAY 13, 2016
    [Knowledge Management] PKM: to learn is to do
    recent use for PKM is in supporting members of the Hearing First learning community: “There is a solution for personal learning in the Digital Age: Personal Knowledge Mastery (or PKM). You may have heard of personal knowledge management, but we don’t want to just manage knowledge. We want to master it. PKMastery
  • JANE HART  |  WEDNESDAY, APRIL 20, 2016
    [Knowledge Management] 20 ways to prepare yourself for modern workplace learning
    You have been an active participant in a number of online communities and understand the activities involved in of community management and what makes a good community manager. L&D can better manage or support the management of organisational communities. How many can you check off? Click here for more information.
  • HAROLD JARCHE  |  TUESDAY, MARCH 8, 2016
    [Knowledge Management] temporary, negotiated hierarchies
    This is full autonomy which is necessary for the network era, because you cannot manage a network. Principles of Network Management. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Post-Job Economy.
  • HAROLD JARCHE  |  TUESDAY, MARCH 1, 2016
    [Knowledge Management] network management update
    You cannot manage a network. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Management in networks is fuzzy. Principles of Network Management. 1. Framework for Network Management.
  • JANE HART  |  THURSDAY, FEBRUARY 11, 2016
    [Knowledge Management] The 2 views of workplace learning: L&D and Employee
    Currently , it tends to look something like this: L&D focus all their attention on creating and managing classroom training and/or e-learning. It is now very clear that in many organisations L&D and employees view workplace learning very differently. In summary then, employees are now well ahead of the game! Social learning
  • LUIS SUAREZ  |  THURSDAY, DECEMBER 17, 2015
    [Knowledge Management] Social Computing Guidelines and Why You Would Still Need Them
    Narrative matters , nowadays more than whatever you would have thought of in the past, and that’s the very first thing senior management would tell you that you would need to take care of: ‘ Yes, I want to have a bunch of rules, so that my employees would not be goofing off, nor misbehave and what not and instead continue to work really hard.
  • DAVID GURTEEN  |  FRIDAY, NOVEMBER 27, 2015
    [Knowledge Management] Blog Post: Blab Conversations
    By David Gurteen I have been giving a lot of thought on how to run virtual Knowledge Cafés of late and have some thoughts as to how to run them using a series of telephone conference calls but I have also been looking for a. If so, it might prove a near perfect tool for virtual private Knowledge Cafés! It's called Blab.
  • EUEN SEMPLE  |  SUNDAY, NOVEMBER 22, 2015
    [Knowledge Management] The Work
    Knowledge Management conference in Washington, a CIO conference in New York, a Change Management conference in Sydney and workshops for a small hospital and community services in Apollo Bay near Melbourne. I have just been on the road for nearly three weeks. Literally travelling around the world talking to different groups.
  • DAVID WEINBERGER  |  WEDNESDAY, NOVEMBER 18, 2015
    [Knowledge Management] Quiet blog
    This has been one of the longest stretches of non-blogging for me since I stopped blogging every freaking day in around 2010. For the past twenty years I’ve barely ever mentioned it because it felt like bragging. It still does. Sorry.). But it’s not really the traveling that’s kept me non-blogging. But I’m not there yet.
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 29, 2015
    [Knowledge Management] you are only as good as your network
    This involved complex knowledge about information technology, organizational behaviour, knowledge management, and social media. But I put my faith in my knowledge networks and communities of practice where I had been involved for the past 14 years. ConnectedEnterprise Management WorkImage: finding perpetual beta.
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 20, 2015
    [Knowledge Management] 10th Year Blogiversary – The Unfinished Journey of Blogging and Why It Matters
    Freelancing Innovation Knowledge Management Knowledge Tools Learning Metablogging Open Business Personal KM Productivity ToolsRemember the good old days when people were writing about the death of blogging thanks to social media tools ? Well, 21 years later , blogging is still alive and kicking , thank you very much! And
  • LUIS SUAREZ  |  THURSDAY, OCTOBER 8, 2015
    [Knowledge Management] What’s Your Purpose?
    Whether we like it or not, we just can’t change organisations, nor can we change people, for that matter; we can only provide the (right) conditions for knowledge workers to be self-empowered to come forward and change themselves leaving it all up to them. Humanise Innovation Knowledge Management Learning Life Open Business Open Leadership
  • LUIS SUAREZ  |  TUESDAY, OCTOBER 6, 2015
    [Knowledge Management] The Trials and Tribulations of Freelance Work
    Oh, in case you are wondering, this doesn’t necessarily mean I will stop writing over here about subjects that are pretty dear to my heart, like Social / Open Business, Digital Transformation, Knowledge Management, Online Communities, Learning, Productivity, social networks, social networking and social software in general.
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 1, 2015
    [Knowledge Management] leadership is learning
    This fundamental shift in focus is a prime example of the major organizational change required from both our education systems to our management models, as we transition into a networked creative economy. Help the Network Make Better Decisions — Managers should see themselves as servant leaders. Leadership Management
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 24, 2015
    [Knowledge Management] Collaborators, Cooperators and People I Learn From
    business and management system that haven’t changed much fundamentally in the last 150 years or perhaps even more so our very own mindset and behaviours and our inability to change even more so, if for the better? Knowledge Management Learning Open Business Personal KM Productivity ToolsIt wasn’t easy. Why can’t we have both?
  • DAVID GURTEEN  |  WEDNESDAY, SEPTEMBER 23, 2015
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: September 2015
    Telling vs "finding out" in knowledge management [link]. Is "Knowledge transfer" the wrong metaphor? By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Gary Hamel [link]. link].
  • LUIS SUAREZ  |  THURSDAY, SEPTEMBER 17, 2015
    [Knowledge Management] Enterprise 2.0, Where Art Thou?
    Over the course of the years, if you have been a long time reader, you may remember how there were a number of themes I kept coming back to from Knowledge Management, to Collaboration, (Social) Learning, Online Communities and, specially, Social / Open Business. Knowledge Tools Learning Open Business Personal KM Productivity Tools
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 8, 2015
    [Knowledge Management] learning and the future of work
    The last personal knowledge mastery in 40 days online workshop for 2015 started this week. Both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. The same rule of thumb applies to knowledge management.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 18, 2015
    [Knowledge Management] a simpler approach to km
    A recent posting for a six-week knowledge management contract was posted by the UNDP. The only way to enable the latter is to get everyone involved in knowledge sharing and then harvest what emerges. Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. 1.
  • HAROLD JARCHE  |  SATURDAY, AUGUST 8, 2015
    [Knowledge Management] serendipitous drip-fed learning
    My knowledge of biology is quite limited. We share an interest in knowledge management and PKM , but Shaun has a background in agricultural science of which I know nothing. More of my knowledge and understanding is coming through my network. Is there anything we can do do to make it easier? think so. PKM SocialLearning
  • DAVID GURTEEN  |  WEDNESDAY, JULY 29, 2015
    [Knowledge Management] Blog Post: The Seven Ages of Information & Knowledge Management
    However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays. You may be interested [link
  • DAVID GURTEEN  |  WEDNESDAY, JULY 29, 2015
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: July 2015
    Knowledge Sciences Symposium WNY [link]. Knowledge is the capacity for effective action [link] #KM #KMers. Reports aren't knowledge [link] #KM #KMers. The Seven Ages of Information & Knowledge Management by David Skyrme [link]. Knowledge only exists in the human mind [link]. link] #KM#KMers.
  • JAY CROSS  |  SUNDAY, MARCH 29, 2015
    [Knowledge Management] Summarizing Learn for Yourself
    Know-who (social networking skills, locating the key people and communities where competencies, knowledge, and practice reside and who can add the greatest value to one’s learning and work) Two students working on one computer learn more than both would learn if working individually. It’s learning to know versus learning to be.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 27, 2015
    [Knowledge Management] my pkm story
    It has been over 10 years that I have examined, practiced, and developed models for personal knowledge management/mastery. Creativity, learning or desire to help others cannot be controlled, so knowledge workers need to be intrinsically motivated to deliver quality results. Distributed power and knowledge are key components.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 23, 2015
    [Knowledge Management] digital workforce skills
    Digital Sense Making + Personal Knowledge Management [Mastery]. Connecting people and knowledge is the focus of personal knowledge mastery. The discipline of PKM helps each person become a contributing node in a knowledge network. Cooperating is a way of nourishing our knowledge networks. Working Out Loud.
  • DAVE SNOWDEN  |  THURSDAY, FEBRUARY 12, 2015
    [Knowledge Management] A memory of Peter Drucker
    It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del. I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here. asked him over dinner one day what the role of a consultant should be. Reflections
  • DAVE SNOWDEN  |  FRIDAY, JANUARY 30, 2015
    [Knowledge Management] Description not evaluation
    It happens like this when you develop or repurpose knowledge from different sources. It is the theory behind the cliche of if only we knew what we knew quoted by many a knowledge manager. One of the things I am enjoying at the moment is the way a lot of things are coming together conceptually. Reflections
  • CLARK QUINN  |  TUESDAY, JANUARY 27, 2015
    [Knowledge Management] 70:20:10 and the Learning Curve
    Note that this  assumes a good formal learning design,  not rote information and knowledge test!) Still, you could think of accreting the cognitive and explicitly semantic knowledge, then restructuring that into coarse skills that don’t require as much conscious effort, until it becomes a matter of tuning a finely automated skill.
  • DAVE SNOWDEN  |  MONDAY, JANUARY 26, 2015
    [Knowledge Management] On fragments and lessons learning
    One of the themes was knowledge management within the development sector, something to which I have returned on many occasions over the past decade. Premature codification has destroyed many a knowledge management programme as has an over focus on trying to make tacit knowledge explicit. Reflections
  • LUIS SUAREZ  |  MONDAY, JANUARY 19, 2015
    [Knowledge Management] #Movistar – Who Owns Your Customers Problems?
    Once upon a time, on November 7th 2014, to be more precise, I moved out to a new place, right in the city centre of Playa del Inglés , ( Gran Canaria ) 3rd largest city in the Canary Islands during high season, thinking that I’d be much better connected to the Internet in order to be able to carry on with my knowledge Web work. Relief. Fibre.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 18, 2015
    [Knowledge Management] a simpler approach to content management
    I was recently asked what I thought about content management systems (CMS); how content should be developed; whether generational differences should be considered; and how to keep content relevant. People with more diverse and deep knowledge networks get better information. It is also a simpler approach to content management.
  • LUIS SUAREZ  |  MONDAY, JANUARY 12, 2015
    [Knowledge Management] #Movistar – The Only Boss You Need to Pay Attention To
    We had a good laugh when, as we got started with that conversation, I mentioned to him how in my last project with my former employer at one point I had up to 11 different management lines before I could reach out to the top, that is, the CEO of the company. Who knew that bosses / managers could have that effect on you? Who knew? .
  • LUIS SUAREZ  |  THURSDAY, JANUARY 8, 2015
    [Knowledge Management] #Movistar – The Cost of Lying to Your Customers
    Latest news I have from the fire extinguishing community management team at Movister_es on Twitter is that they will finally make an appearance (or so I am hoping!) on January 16th. Yet no-one from the technical team has contacted me to confirm that appointment. Or, perhaps, even worse, my trust. It’s always been. Bollocks! . Your weakness?
  • DAVE SNOWDEN  |  SATURDAY, JANUARY 3, 2015
    [Knowledge Management] ‘Essential’ flows
    One of the most irritating questions you can get at a knowledge management conference is some variant of How do I create a culture of knowledge sharing? which is a disguised form of How do I get people to use this wonderful system/process I have designed for them to share knowledge. Polemic
  • LUIS SUAREZ  |  WEDNESDAY, DECEMBER 31, 2014
    [Knowledge Management] #Movistar Killed the Web Star
    Imagine if that experiment then turns out to be, eventually, the worst of nightmares as it becomes your new reality and for much longer than you anticipated and your work that depends on it (as a knowledge (Web) worker) goes into an unpleasant halt you just can’t get out of any time soon. Oh, the many joys of the Community Management Team.
  • DAVE SNOWDEN  |  FRIDAY, DECEMBER 26, 2014
    [Knowledge Management] Statistical tails waging the dogs of truth
    This seems to have been an innate feature of management science and to a lesser extent social science considered more broadly. That statistical engines then run and correlations are identified which are then distilled into prescriptive or advisory recipes for managers seeking to know outcome before action. Polemic
  • LUIS SUAREZ  |  TUESDAY, DECEMBER 23, 2014
    [Knowledge Management] 2014, The Year That Was
    will miss them, I still do every day, but, you know how it goes, life goes on and has got other plans for you that most of the times you just can’t control, nor manage, but embrace them and hope for the best of potential outcomes. And nearly four months later… I am back to blogging. Again. And for how long this time around? Plain and simple.
  • HAROLD JARCHE  |  TUESDAY, DECEMBER 23, 2014
    [Knowledge Management] Organizations, work, and learning
    It is an overview of personal knowledge mastery ( PKM ). Key point: The mainstream application of knowledge management and learning management over the past few decades is mostly wrong; we over-managed information, knowledge, and learning, because it was easy to do so. Management in networks.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 17, 2014
    [Knowledge Management] becoming collectively smarter
    People need to learn and work in networks, shifting their hierarchical position from teacher to learner, or from manager to contributor. It is becoming obvious in many fields that we are only as good as our knowledge networks. But like e-learning and knowledge management, PKM is at risk of becoming a technology to buy and consume.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 14, 2014
    [Knowledge Management] knowledge is personal
    Knowledge management, for me, is personal. A big conceit of the knowledge management (KM) field is that knowledge can be transferred, but unlike information or data, it cannot. Knowledge is personal. While knowledge cannot really be transferred, our experiences can be shared. My story.
  • DAVE SNOWDEN  |  SUNDAY, DECEMBER 7, 2014
    [Knowledge Management] Of experts and expertise
    A long time ago when I first created the Cynefin framework in its five domain form my focus was on knowledge management. The first fully worked article looked at communities and deployment of knowledge and in those versions I talked about complicated (then called knowable) as the domain of experts. Musings
  • DAVE SNOWDEN  |  SATURDAY, DECEMBER 6, 2014
    [Knowledge Management] Lessons learning
    Lots of interesting things over the last three days with new projects on creating an artisan model of learning and a complexity based approach to project management. I'm currently in Stockholm for the Adopting Agile workshop/think tank (it has flavours of both). Another key aspect of working with complexity.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 18, 2014
    [Knowledge Management] Inspiration for Working Out Loud
    ” Initial inspiration for PKM came from Lilia Efimova , whose blog was a view on her doctoral research into knowledge-sharing. Dave Snowden’s views on complexity and knowledge management have informed much of my work, and I have watched his thoughts evolve over time, shared through his blog. Just follow the links.
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 6, 2014
    [Knowledge Management] Of sandbanks and granite cliffs
    For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy. Instead this is a continuous process of mapping and strategy developed based on feedback loops and dynamic, but managed change processes. Knowledge management is more of the latter, less of the former.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] Dependency matrix
    One of the key things in understanding and managing a complex adaptive system is getting the granularity right. Granularity is one of the key factors in scaling success and one of the easiest to manage. That is also the best way to manage a CAS anyway; dealing the evolutionary potential of the present. Both are useful.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] What is thought to be is rarely real
    As I described yesterday, my use of narrative started with the need to discover decisions and their nature as part of creating a bottom up approach to knowledge management strategy. should say that this type if mapping is not just of value in knowledge management. So how does it work? Reflections
  • DAVE SNOWDEN  |  TUESDAY, NOVEMBER 4, 2014
    [Knowledge Management] Creating a knowledge strategy
    Knowledge is best remembered/stimulated by creating a rich context of decisions. Knowledge Management Reflections I'm back at KM World in Washington having keynoted at the event for well over a decade now. Interestingly the approach I outlined is based on one of the earliest methods I ever created over two decades ago.
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