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DAVE SNOWDEN [Knowledge Management] Language is the master of man
| TUESDAY, DECEMBER 10, 2013
spend a lot of time trying to explain to knowledge management people that the term cannot be rescued from its status as a subset of IT and/or a focus on codification and information. 'There is an interesting phenomena at the moment in that various people are trying to define themselves either by, or against Cynefin. Cynefin
JANE HART'S PICK OF THE DAY [Knowledge Management] The ideal Christmas present for your staff.
| SUNDAY, DECEMBER 8, 2013
Personal Knowledge Management. 'Are you are looking for a Christmas present for one of your staff? Then why not give them a gift voucher that can be redeemed for a place of their choice on one of the pubic online workshops facilitated by Harold Jarche or me at The Connected Workplace Consultancy in 2014. 6 - 31 January 2014. Online.
MARTIJN LINSSEN [Knowledge Management] A Wedding and a Funeral – Reflections on a Portfolio Life
| FRIDAY, DECEMBER 6, 2013
My business relationships are richer because I can talk about something other than knowledge management and business transformation – some days I actually manage to sound human. 'Please forgive me for having not blogged, but life should be allowed to intrude. Oh, I am also grading papers and final exams these days.
JANE HART'S PICK OF THE DAY [Knowledge Management] My daily PKM routine (practices and toolset)
| SATURDAY, NOVEMBER 30, 2013
'I was recently asked how my own use of social media fits onto Harold’s Personal Knowledge Management framework. So I came up with this diagram which shows my own daily PKM routine
JANE HART [Knowledge Management] My daily PKM routine (practices and toolset)
| SATURDAY, NOVEMBER 30, 2013
'Harold Jarche is a leading authority on Personal Knowledge Management, which he describes as a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. Social learning
STEPHEN DOWNES: HALF AN HOUR [Knowledge Management] Notes from Centre Jacques Cartier seminar on MOOCs, Lyon, France
| MONDAY, NOVEMBER 25, 2013
started with cMOOCs, evolved to xMOOCs (knowledge transfer) - easy to access, minimal costs, high-quality content - "nobidy would expect to take an exam after watching the history channel" - all for MOOCs if they are not designed to undermine HE system - But - massive non-completion rates - but if they''re not after a qualification, who cares?
HAROLD JARCHE [Knowledge Management] Connected leadership is not the status quo
| THURSDAY, NOVEMBER 14, 2013
In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. 'What is connected leadership?
HAROLD JARCHE [Knowledge Management] Only people can let knowledge flow
| WEDNESDAY, NOVEMBER 13, 2013
'The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Helen Blunden neatly sums up what can happen to those who freely share their knowledge.
HAROLD JARCHE [Knowledge Management] Solo change agents set you free
| WEDNESDAY, NOVEMBER 6, 2013
'Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace.
CLARK QUINN [Knowledge Management] Performance & Development
| TUESDAY, NOVEMBER 5, 2013
For execution, we have training, performance support, performance coaching, assistance from others by cooperating, and self-designed or acquired support as part of personal knowledge management (PKM). My first take was that training and development wasn’t enough. I was trying to find the elements that contribute to each.
HAROLD JARCHE [Knowledge Management] Structuring for the network era
| MONDAY, NOVEMBER 4, 2013
Taylor’s Principles of Scientific Management (1911) are still the basis for most of our current management systems. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone. The duty of being transparent in our work and sharing our knowledge rests with all workers.
HAROLD JARCHE [Knowledge Management] PKM in 34 pieces
| TUESDAY, OCTOBER 29, 2013
SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
HAROLD JARCHE [Knowledge Management] Pushing and Pulling Tacit Knowledge
| SUNDAY, OCTOBER 27, 2013
The knowledge gained is an emergent property of all sense-making activities. These are examples of Pushing knowledge, adding value for oneself, that may in the future be useful for others. Knowledge can be Pulled by those seeking answers. 'Sense-making is where the real personal value of PKM lies. The
HAROLD JARCHE [Knowledge Management] Social filtering
| FRIDAY, OCTOBER 25, 2013
In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. For me, two weeks is a good interval.
HAROLD JARCHE [Knowledge Management] Shifting responsibility by taking responsibility
| MONDAY, OCTOBER 21, 2013
Knowledge workers collectively make the relationship capital that creates value in the network era. They need to be not just knowledgeable, but creative as well. Knowledge workers need to take control of their networked learning. We need to build our own knowledge networks; seeking out others, sense-making, and sharing.
JANE HART'S PICK OF THE DAY [Knowledge Management] Einstein on Knowledge Management
| THURSDAY, OCTOBER 17, 2013
'For a great infographic on what Einstein thought about knowledge management take a look at my latest post on my Learning in the Social Workshop blog
JANE HART [Knowledge Management] Einstein on Knowledge Management
| THURSDAY, OCTOBER 17, 2013
'In What did Einstein know about Knowledge Management, Chris Collinson posts his top 10 favourite “Einstein on Knowledge Management” quotes, and also links to this infographic by IQmatrix on Visually, which mindmaps most of the quotes plus others. [.]. Social learning
HAROLD JARCHE [Knowledge Management] Sense-making for success
| SUNDAY, OCTOBER 13, 2013
Even so-called knowledge workers were being regularly downsized, as the corporations called it. Whether you call yourself a knowledge artisan or are just trying to keep up with your profession, you have to take charge of your own learning and development. 'image by @gapingvoid. Work was getting more complex.
HAROLD JARCHE [Knowledge Management] Future of work is complex, implicit and intangible
| WEDNESDAY, OCTOBER 9, 2013
'The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. Today, intangible assets are over 80% of current market value. Human Capital: 2,000 employees.
HAROLD JARCHE [Knowledge Management] PKM Workshop 2013
| SUNDAY, OCTOBER 6, 2013
'There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004.
HAROLD JARCHE [Knowledge Management] Learning is the work
| WEDNESDAY, OCTOBER 2, 2013
It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. Research shows that sharing complex knowledge requires strong interpersonal relationships.
HAROLD JARCHE [Knowledge Management] Why do I need KM?
| WEDNESDAY, OCTOBER 2, 2013
” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing.
HAROLD JARCHE [Knowledge Management] Make it relevant
| MONDAY, SEPTEMBER 30, 2013
Spend more effort on getting influential people, especially senior management, to model the behavior. This is why I am not the most popular person amongst LMS vendors , as I believe the underlying principle of learning management systems is in direct conflict with collaborative and cooperative work. Start small. Make it safe.
ROSS DAWSON [Knowledge Management] Exploring the future of investment management
| TUESDAY, SEPTEMBER 24, 2013
'Last week I was in Amsterdam for the International User Community Meeting of SimCorp, a leading provider of software for the investment management industry. gave the keynote on the Future of Investment Management and ran a half-day Executive Master Class on Creating the Successful Organisation of the Future.
HAROLD JARCHE [Knowledge Management] Why PKM?
| TUESDAY, SEPTEMBER 24, 2013
This helps me get my ideas together, in a more manageable format than a full-length paper. Knowledge Management for Decision Memories. With a searchable knowledge base of thousands of blog posts and social bookmarks, all curated by me, I can see the value of PKM every day. think of it as a short-term memory helper.
HAROLD JARCHE [Knowledge Management] Seeing What Others Don’t – Review
| TUESDAY, SEPTEMBER 17, 2013
Too often in organizations, management only focuses on reducing errors, Klein cites the overemphasis on practices like Six Sigma over the past 30 years as being detrimental to overall innovation; “Six Sigma shouldn’t be abandoned, it needs to be corralled.” We have stories that we use to explain why we do things.
DAN PONTEFRACT [Knowledge Management] Should Employees Schedule Time To Be Social?
| MONDAY, SEPTEMBER 16, 2013
asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice” (MIS Quarterly Vol. 1, Special Issue on Information Technologies and Knowledge Management (Mar., 29, No.
HAROLD JARCHE [Knowledge Management] Working the Past – Review
| MONDAY, SEPTEMBER 16, 2013
have become professionally interested in institutional memory , story-telling and decision memory , as well as how these are connected to knowledge management and how knowledge-sharing frameworks can be developed. 'Maintaining a useable past takes work. Linde at first wondered if the book was more for show than use. Books
HAROLD JARCHE [Knowledge Management] Friday’s Finds 201
| FRIDAY, SEPTEMBER 13, 2013
Knowledge Management is not mere dissemination: KM should be conceived less as a purely technical information-based area and more as a communication and behaviour-change area, because putting knowledge to practical use needs a certain degree of behaviour change on both sides. 'Friday’s Finds: “ Trust only movement.
HAROLD JARCHE [Knowledge Management] Discerning with whom and when to share
| THURSDAY, SEPTEMBER 12, 2013
'Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
MARTIJN LINSSEN [Knowledge Management] Social Media Centers of Excellence? Really?
| WEDNESDAY, SEPTEMBER 11, 2013
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. put my tea down. Nothing new here. Doubt me? What then?
DAVE SNOWDEN [Knowledge Management] Context & Cynefin
| TUESDAY, SEPTEMBER 3, 2013
Since my early days in knowledge management I have emphasised the need to focus on context. think this is one of the big changes in management science and it is not well understood. 'Before moving on to the Simple Domain model I wanted to say a little bit more about the purpose and evolution of the domain models as a whole.
HAROLD JARCHE [Knowledge Management] Three types of KM
| TUESDAY, SEPTEMBER 3, 2013
'In an organizational knowledge sharing framework , I put together several ideas to show how knowledge could be shared and codified. As I explain this to others I realize that these ideas go against many established assumptions about knowledge in organizations. These feed into Big KM, institutional knowledge.
BETH KANTER [Knowledge Management] Unlease Your Organizations Knowledge Sharing Processes
| FRIDAY, AUGUST 30, 2013
Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing. Be aware that “knowledge hoarding” is often a common practice. Step 1.
HAROLD JARCHE [Knowledge Management] Three Amigos
| THURSDAY, AUGUST 29, 2013
My presentation was based on several of the posts on institutional memory & knowledge management that I’ve shared here over the past few weeks, particularly looking at the different ways to deal with implicit and explicit knowledge. Sometimes, everything clicks and a wonderful new collegial relationship begins.
LUIS SUAREZ [Knowledge Management] Should CEOs Blog?
| TUESDAY, AUGUST 27, 2013
In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going. IBM Innovation Knowledge Management Learning Metablogging Open Business Personal KM Productivity Tools Even for you as a CEO. . It just doesn’t work.
JAY CROSS [Knowledge Management] Best of Working Smarter Daily this year
| SATURDAY, AUGUST 24, 2013
The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. ‘I often think back to my days as a line manager. 2b2k] Knowledge in its natural state DAVID WEINBERGER | SUNDAY, JUNE 2, 2013.
HAROLD JARCHE [Knowledge Management] A portrait of a conversation
| THURSDAY, AUGUST 22, 2013
'I talk a lot about the narration of work, how it can help implicit knowledge to flow , and how our collective words can become a force for change. Having a knowledgeable second party narrate the work in progress is also effective in ensuring that things are not taken for granted. Management has much to learn from artists.
HAROLD JARCHE [Knowledge Management] Institutional Memory and Knowledge Management
| MONDAY, AUGUST 12, 2013
The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Knowledge management can provide a structure to capture institutional memory, but it requires more than one approach. complexity PKM Work
HAROLD JARCHE [Knowledge Management] A mobile workforce needs better on-site conversations
| WEDNESDAY, AUGUST 7, 2013
Clark Quinn says that mobile technology makes a lot of sense, as “ it decouples that complementary capability from the desktop, and untethers our outboard brain “ Sense-making is a critical skill for most knowledge workers today, and frameworks like PKM can help. Contract writing is one of the ways I make my living.
LUIS SUAREZ [Knowledge Management] Digital Transformation – It’s Just The Beginning
| TUESDAY, AUGUST 6, 2013
'One of the interesting things that I have been exposed to over the course of time, specially, as more and more knowledge workers embark on their own journey of using social networking tools in a business context is how there seems to be this notion that we are almost done with that digital transformation. We are just getting started. .
HAROLD JARCHE [Knowledge Management] Knowledge Management for Decision Memories
| MONDAY, AUGUST 5, 2013
As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. An Organizational Knowledge Sharing Framework.
HAROLD JARCHE [Knowledge Management] An organizational knowledge-sharing framework
| MONDAY, JULY 22, 2013
'There is a lot of knowledge in an organization, some of it easy to codify (capture), and much (most) of it difficult to do so. Understanding how best to commit resources for knowledge-sharing should be in some kind of a decision-making framework that is easy for anyone to understand. Expertise (knowledge and know-how).
LUIS SUAREZ [Knowledge Management] Google Plus – Who Owns the Filter Bubble?
| FRIDAY, JULY 19, 2013
Collaboration Knowledge Management Knowledge Tools Learning Open Business Personal KM Productivity Tools 'For a good couple of years I have been a huge fan, and big advocate, of what I think is one of the most empowering and refreshing social networking tools out there: Google Plus. Very special. Remember the filter bubble ?
LUIS SUAREZ [Knowledge Management] Life Without eMail – Year 6, Weeks 21 to 24 – (Newcomer Challenging for King Email’s Crown)
| WEDNESDAY, JULY 17, 2013
Indeed, email fosters closed, private, secretive interactions amongst a few people, what I have been flagging all along as sharing your knowledge across on a need to know basis vs. And that can only be a good thing for businesses that want to promote sustainable growth as their primal reason for survival in today’s Knowledge Economy.
HAROLD JARCHE [Knowledge Management] Building institutional memory, one story at a time
| WEDNESDAY, JULY 17, 2013
'Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture? Implicit knowledge is difficult to share and is usually complex. Or is it both?
HAROLD JARCHE [Knowledge Management] The Storytelling Animal
| SATURDAY, JULY 13, 2013
How about knowledge management? Perhaps we should focus less on instructional design or knowledge repositories. 'In The Storytelling Animal , Jonathan Gottschall tells us how stories make us human. It boils down to a simple formula, says Gottschall. Story = Character + Predicament. Attempted Extrication.
HAROLD JARCHE [Knowledge Management] PKM and competitive intelligence
| THURSDAY, JULY 11, 2013
The Wikipedia says: A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Keep this process visible.
HAROLD JARCHE [Knowledge Management] Institutional Memory
| WEDNESDAY, JULY 10, 2013
In The Future of Knowledge Management , he says that the main problem with KM systems is that they do not copy how real people think and that unlike a person, a “KM system simply gets slower as a result of more information” He proposes creating software scripts to organize information, but these must be capable of self-modification.
- [Knowledge Management] Seek-Sense-Share Mini Online Workshop
'The first mini online workshop at the Connected Knowledge Lab takes place from 8-19 July and is led by Harold Jarche. This mini online workshop will help you understand the Personal Knowledge Management (PKM) framework as a model for taking control of your professional development.
JANE HART [Knowledge Management] Seek-Sense-Share Mini Online Workshop
| SATURDAY, JUNE 29, 2013
'The first mini online workshop at the Connected Knowledge Lab takes place from 8-19 July and is led by Harold Jarche. This mini online workshop will help you understand the Personal Knowledge Management (PKM) framework as a model for taking control of your professional development. Social learning
LUIS SUAREZ [Knowledge Management] What’s Next for the Social Enterprise? – #SocBizChat
| FRIDAY, JUNE 28, 2013
An adrenaline rush of new ideas, trends of thought, connections and a massive number of serendipitous knowledge discoveries that can leave you with a wonderful aftertaste to confirm why the Social Web matters: hyper-connectedness of both ideas AND people. Innovation Knowledge Management Learning Open Business 'Tweet Jams.
HAROLD JARCHE [Knowledge Management] The network is the solution
| FRIDAY, JUNE 28, 2013
In the latter, “ Literacy becomes a wide range of evolving information skills developed around the activities of learning – the ability to acquire knowledge and skills through the resourceful and responsible utilization of information. 'Our future needs to be focused on learning, not instruction. here and here ). – David Bollier.
CHARLES JENNINGS [Knowledge Management] 70:20:10 - A Framework for High Performance Development Practices
| MONDAY, JUNE 24, 2013
It’s important because research over the past 40 years at least has indicated that learning that occurs outside of formal classes and courses is not only more frequent but also generally more effective than its structured and ‘managed’ counterpart. Some organisations apply 70:20:10 principles to targeted and specific development solutions.
LUIS SUAREZ [Knowledge Management] Open Business and The Power of Habit
| WEDNESDAY, JUNE 19, 2013
would event bet you all may have your own favourite picks that you may have curated over the course of time in terms of what would be those desired good habits ( Even for Community Managers! ), or whether they are related to keeping up with healthy habits , or perhaps enjoy the odd pleasure of showing your gratitude. Well, may be not.
HAROLD JARCHE [Knowledge Management] Becoming explicit
| WEDNESDAY, JUNE 19, 2013
'Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.
- [Knowledge Management] Introducing the Connected Knowledge Lab
'Helping Knowledge Workers take charge of their professional lives and careers in the post-job economy. It is estimated that current learners will have more than 10 jobs by the age of 38.” Jobs for life are a thing of the past, so it’s time to get thinking about self-managed careers , Mary Kirkland, EDP 24, 13 August 2012.
LUIS SUAREZ [Knowledge Management] Open Business – The Narrative vs. The Ruthless Measurement
| THURSDAY, JUNE 6, 2013
Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business 'Social Analytics. Don’t you just love it? Oh, metrics, what would we do without you in the business world, right?
DAVE SNOWDEN [Knowledge Management] Adventure & security
| WEDNESDAY, JUNE 5, 2013
I'm here to give an evening lecture at Bangkok University to the Knowledge and Innovation PhD group for Vincent Ribiere and it is my second time up for this engagement. think the lecture will be on line but regular readers will be familiar with the material, although I took a knowledge management focus. Polemic
LUIS SUAREZ [Knowledge Management] Welcome to the Era of Radical Openness
| MONDAY, JUNE 3, 2013
events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations. IBM Knowledge Management Learning Open Business #elsuasworkbook Open vs. Closed.
DAVE SNOWDEN [Knowledge Management] Storytelling & narrative
| MONDAY, JUNE 3, 2013
The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. lot of people these days combine communication with knowledge capture.
LUIS SUAREZ [Knowledge Management] The Future of Open Business At Stake
| SATURDAY, JUNE 1, 2013
In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. am pretty much in favour of collaboration and knowledge sharing. So I wondered where were they? To quote: .
LUIS SUAREZ [Knowledge Management] The Future of Work by 2020
| WEDNESDAY, MAY 22, 2013
Long gone are the times where knowledge workers were aiming at fitting in within a working environment for which they were perhaps not ready for it, while carrying on their work, with very little motivation, waiting for the payslip at the end of the month. IBM Innovation Knowledge Management Learning Open Business Personal KM
LUIS SUAREZ [Knowledge Management] How Social Networking Can Improve Work Meetings
| SATURDAY, MAY 18, 2013
Specially, when those meetings are not set up by you, but by everyone else, and therefore making you lose the control , once again, in terms of one of the most precious things all of us, knowledge workers, have that we don’t seem to treasure well enough: Time. But perhaps enough is enough. And here is the funny thing. We all do.
HAROLD JARCHE [Knowledge Management] London Summer Picnic
| TUESDAY, MAY 14, 2013
The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. 'For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane.
HAROLD JARCHE [Knowledge Management] Sense-making in practice
| SUNDAY, MAY 12, 2013
She covers in detail the section on 14 Ways to Acquire Knowledge. These align nicely with the Seek : Sense : Share of personal knowledge management as shown below. Without it, there is no knowledge to share, only others’ work to be re-broadcasted. Sense-making is acting on one’s knowledge.
HAROLD JARCHE [Knowledge Management] This is my work
| TUESDAY, MAY 7, 2013
Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. 'The ability to learn is the only lasting competitive advantage for any organization. Collaborative Work.
LUIS SUAREZ [Knowledge Management] Life Without eMail – 5th Year Progress Report – The Community, The Movement
| MONDAY, MAY 6, 2013
To design a new kind of work, a new mindset of work habits that would inspire each and everyone of us to become much more collaborative and keen on sharing our knowledge out there openly through digital tools, whatever those may well be. Did I give up on giving up on corporate email? Did I get tired of it and moved back to email? People do.
LUIS SUAREZ [Knowledge Management] Radical Transparency in the Era of Open Business
| FRIDAY, MAY 3, 2013
and even then I would question the vast majority of that data to remain opaque, there is no reason for knowledge workers out there to continue to protect and hoard their knowledge, but, instead, they should share it along freely. For you, knowledge still is power. . And that includes management and executives, for that matter.
- [Knowledge Management] Free webinar: Learning in the Connected Workplace
In the digitally connected enterprise everyone will need a new set of personal and social workplace skills, including: Personal knowledge management skills - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. Register here
JANE HART [Knowledge Management] Free webinar: Learning in the Connected Workplace
| FRIDAY, MAY 3, 2013
Â¦ - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. [.]. Social learning
LUIS SUAREZ [Knowledge Management] One Month Anniversary on the New Job as Lead Social Business Enabler
| THURSDAY, MAY 2, 2013
Well, time for an update that I will try to summarise briefly with these few key words to then perhaps expand further along a single key point that has been my major learning throughout the first month on the job: culture clash, hard reset (Or even a Reboot ) from last 5 years of living social , octopus effect, Organisation Change Management (a.k.a.
DAVE SNOWDEN [Knowledge Management] Context, is well contextual
| THURSDAY, APRIL 25, 2013
'It's been the best part of twenty years now since I moved out of operational and strategic management roles and was granted the freedom to play with ideas following IBM's take over of DataSciences. If you substitute IBM Management Consultancy for dancer then I escaped but it was a close run thing at times. Reflections
DAVE SNOWDEN [Knowledge Management] Communication
| THURSDAY, APRIL 25, 2013
There was a picture of excited happy people in a knowledge cafe, followed by one of people slumped in boredom or asleep in a lecture theatre. Now in the keynote I had been arguing that most knowledge management programmes start in the central box of the complex domain model. So I don't oppose conversation, far from it.
HAROLD JARCHE [Knowledge Management] Activate your knowledge
| WEDNESDAY, APRIL 17, 2013
Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. My earliest inspiration on the power of personal knowledge management came from Lilia Efimova and her research on blogging as knowledge work.
HAROLD JARCHE [Knowledge Management] The Connected Workplace
| MONDAY, APRIL 15, 2013
But both require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. 'Today’s digitally connected workplace demands a completely new set of skills.
HAROLD JARCHE [Knowledge Management] We need more sandboxes
| THURSDAY, APRIL 11, 2013
'Earlier this week I wrote that practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. What if community managers were already plugged in to other networks? Play, explore and converse. Informal Learning
HAROLD JARCHE [Knowledge Management] Loose hierarchies for knowledge management
| WEDNESDAY, APRIL 10, 2013
'Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace. For knowledge management today, industrial management just won’t cut it. Leadership Work
HAROLD JARCHE [Knowledge Management] Play, explore, converse
| TUESDAY, APRIL 9, 2013
We seek after knowledge… and you call us criminals. Practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. 'Was the dominance of morality usurped by responsibility at the beginning of the industrial era?
HAROLD JARCHE [Knowledge Management] Making sense of complexity and innovation
| FRIDAY, APRIL 5, 2013
Knowledge Leadership in the Era of Convergence - via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. – John Gall. Slack comes from saying no.
CHARLES JENNINGS [Knowledge Management] Managing Learning?
| MONDAY, APRIL 1, 2013
Learning can only be managed by the individual in whose head the learning is occurring. But they can’t manage the learning process for you. One of which is “if learning is managed by the learner, what will the technologies that support her look like in the next 3, 5, 10 years?” It is this. That’s down to you alone.
HAROLD JARCHE [Knowledge Management] No cookie cutters for complexity
| THURSDAY, MARCH 28, 2013
The trouble is that would not allow large teams of recently graduated MBA’s to reuse recipes and documents from over codified knowledge management systems. Few managers ask the tough questions, like what are the underlying assumptions of how we do business and do they make sense? technology ? Ability to innovate faster.
DAVE SNOWDEN [Knowledge Management] On writing
| WEDNESDAY, MARCH 27, 2013
I managed to write a whole article from start to finish today. can say that as Jim has accepted it without knowledge of the creative process! Getting user orientated articles out was one of the things the Institute for Knowledge Management was measured on so it was a necessary feature of life. Musings
DAVE SNOWDEN [Knowledge Management] Cutting through a weave destroys it
| MONDAY, MARCH 25, 2013
It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.
HAROLD JARCHE [Knowledge Management] Friday’s Finds #189
| FRIDAY, MARCH 22, 2013
Three reasons to keep the name with the knowledge – “personal” knowledge management for organizations, by Nick Milton. When you’re publishing knowledge,there are three main reasons why it’s important to keep the name of the originator attached to the piece of knowledge. Friday's Find
ROSS DAWSON [Knowledge Management] Building success in the future of work: T-shaped, Pi-shaped, and Comb-shaped skills
| THURSDAY, MARCH 21, 2013
think I first came across the T-shape concept – combining breadth and depth – in the well-known 2001 Harvard Business Review article Introducing T-Shaped Managers: Knowledge Management’s Next Generation. In this case we can certainly never match the knowledge of a deep specialist in any one area.
JANE HART [Knowledge Management] Supporting self-managed team learning in the organisation
| MONDAY, MARCH 11, 2013
But what these both have in common is that they are still a “ managed learning ” process. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded. Helping the individuals to manage their own knowledge – through a continuous process of seek-sense-share.
HAROLD JARCHE [Knowledge Management] Perpetual Beta is the new reality
| FRIDAY, MARCH 1, 2013
My interest in personal knowledge management (PKM) started with my own need to stay up to date in my field. could have handled things better if people were actively and openly sharing their knowledge. Preparing for this will require time, social learning, and management support. NWS) can all attest. Get used to it. Preparing
LUIS SUAREZ [Knowledge Management] Enterprise Social Networking Tips by Luis Suarez
| THURSDAY, FEBRUARY 28, 2013
This is something that my good friend Dave Snowden has been talking all about from the perspective of how we render knowledge (Still one of my favourite blog posts out there, by the way!). IBM Innovation Knowledge Management Learning Open Business Personal KM Productivity ToolsSomehow it just sounds a bit too meta. To quote: .
DAVE SNOWDEN [Knowledge Management] Cognitive Edge accreditation
| WEDNESDAY, FEBRUARY 27, 2013
have railed against snake oil salespeople and charlatans in the knowledge management certification game for far too long to fall into that particular sin. It will also make it a lot easier to offer in-house training options and knowledge transfer as well as customisation of material for markets such as AGILE.
HAROLD JARCHE [Knowledge Management] Notes on learning and working today
| THURSDAY, FEBRUARY 21, 2013
The Value of Personal Knowledge Management (PKM): @LucGaloppin – “ If we’d look at digital communities as a life insurance for our own learning, exactly how would that influence our participation? Here are some of the observations and insights that were shared via social media during the past two weeks. Everything.
JAY CROSS [Knowledge Management] 195 posts about MOOCs
| TUESDAY, FEBRUARY 19, 2013
From Learning Management to Personal Knowledge Management. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs , and through videos and screencasts, etc. Knowledge Transfer STEPHEN DOWNES: HALF AN HOUR | FRIDAY, JULY 1, 2011. Should knowledge be a commodity? Page 1 of 2. Sector.
HAROLD JARCHE [Knowledge Management] Create conversation spaces
| WEDNESDAY, FEBRUARY 13, 2013
Personal knowledge management is akin to pre-curation. Getting all the necessary parties involved in workplace conversations can enhance knowledge-sharing and contribute to greater diversity of ideas, a necessity for innovation. Curation is more than integration , writes Rick Segal in Forbes [via Robin Good ].
LUIS SUAREZ [Knowledge Management] Essential Qualities of Open Business Ambassadors
| MONDAY, FEBRUARY 11, 2013
Innovative: Not necessarily an exclusive quality from Social Business Champions per se, but perhaps more from knowledge workers in general. Open means embracing those serendipitous knowledge accidents where magic happens to transform how we collaborate and share our knowledge. They wouldn’t. They shouldn’t! With us.
JAY CROSS [Knowledge Management] Hangout on Personal Knowledge Management and other topics
| FRIDAY, FEBRUARY 8, 2013
My knowledge of Kahn is very limited–b ut essentiall y it’s a lecture. Hangout on Air, February 8, 10-11:00 am Pacific. YouTube. Our first weekday Hangout on Air. Attendance was down. Probably not the best weekday to try. All Hangouts should begin with social warmup, news, and catch-up. The chat transcript follows. 51 AM. Welcome!
JANE HART [Knowledge Management] Are you supporting new fashioned learning in the workplace?
| THURSDAY, JANUARY 31, 2013
But let’s be clear, even when newer social and informal approaches are added to this old model that let you learn things a little differently, if your learning experience has in any way been organized (and/or managed) by someone else , this is still “old fashioned” learning. So what is “new fashioned” learning? So, keep tuned!
DAVE SNOWDEN [Knowledge Management] The place of belonging
| THURSDAY, JANUARY 31, 2013
The new move is to allow direct entry to senior ranks without first spending time on the beat as a constable and makes the classic knowledge management error of ignoring the need for experience and ritual in creating identity. We manage the emergence of beneficial coherence within attractors, within boundaries. Reflections
HAROLD JARCHE [Knowledge Management] PKM in 2013
| SUNDAY, JANUARY 27, 2013
“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Innovation.
JAY CROSS [Knowledge Management] Jay’s on walkabout
| FRIDAY, JANUARY 25, 2013
Karl-Erik Sveiby and Tex Skulthorpe, the inventor of “social capital” and a master Aborigine artist respectively, give a wonderful and artistic assessment of the Aborigines’ knowledge management practices in their book Treading Lightly: the Hidden Wisdom of the World’s Oldest People (2006). Fast-forward to today.
DAVE SNOWDEN [Knowledge Management] A hotchpotch or ragbag
| THURSDAY, JANUARY 24, 2013
my job now is to summarise the remaining papers available, having covered off both Cynefin and Narrative that leaves a bit of a hotchpotch of material although its mostly knowledge management. The link takes you to the various articles and they over co-evolution, ritual dissent, managing for serendipity and blog storming.
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