'Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.

'Helping Knowledge Workers take charge of their professional lives and careers in the post-job economy. It is estimated that current learners will have more than 10 jobs by the age of 38.”   Jobs for life are a thing of the past, so it’s time to get thinking about self-managed careers , Mary Kirkland, EDP 24, 13 August 2012.

Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business 'Social Analytics. Don’t you just love it? Oh, metrics, what would we do without you in the business world, right?

I'm here to give an evening lecture at Bangkok University to the Knowledge and Innovation PhD group for Vincent Ribiere and it is my second time up for this engagement. think the lecture will be on line but regular readers will be familiar with the material, although I took a knowledge management focus. Polemic

events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations. IBM Knowledge Management Learning Open Business #elsuasworkbook Open vs. Closed.

The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. lot of people these days combine communication with knowledge capture.

In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. am pretty much in favour of collaboration and knowledge sharing. So I wondered where were they? To quote: .

Long gone are the times where knowledge workers were aiming at fitting in within a working environment for which they were perhaps not ready for it, while carrying on their work, with very little motivation, waiting for the payslip at the end of the month. IBM Innovation Knowledge Management Learning Open Business Personal KM

Specially, when those meetings are not set up by you, but by everyone else, and therefore making  you lose the control , once again, in terms of one of the most precious things all of us, knowledge workers, have that we don’t seem to treasure well enough: Time. But perhaps enough is enough. And here is the funny thing. We all do.

The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. 'For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane.

She covers in detail the section on 14 Ways to Acquire Knowledge. These align nicely with the Seek : Sense : Share of personal knowledge management as shown below. Without it, there is no knowledge to share, only others’ work to be re-broadcasted. Sense-making is acting on one’s knowledge.

Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. 'The ability to learn is the only lasting competitive advantage for any organization. Collaborative Work.

To design a new kind of work, a new mindset of work habits that would inspire each and everyone of us to become much more collaborative and keen on sharing our knowledge out there openly through digital tools, whatever those may well be. Did I give up on giving up on corporate email? Did I get tired of it and moved back to email? People do.

and even then I would question the vast majority of that data to remain opaque, there is no reason for knowledge workers out there to continue to protect and hoard their knowledge, but, instead, they should share it along freely. For you, knowledge still is  power. . And that includes management and executives, for that matter.

In the digitally connected enterprise everyone will need a new set of personal and social workplace skills, including: Personal knowledge management skills  - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. Register here

¦ - in order to make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation. [.]. Social learning

Well, time for an update that I will try to summarise briefly with these few key words to then perhaps expand further along a single key point that has been my major learning throughout the first month on the job: culture clash, hard reset (Or even a Reboot ) from last 5 years of living social , octopus effect, Organisation Change Management (a.k.a.

'It's been the best part of twenty years now since I moved out of operational and strategic management roles and was granted the freedom to play with ideas following IBM's take over of DataSciences. If you substitute IBM Management Consultancy for dancer then I escaped but it was a close run thing at times. Reflections

There was a picture of excited happy people in a knowledge cafe, followed by one of people slumped in boredom or asleep in a lecture theatre. Now in the keynote I had been arguing that most knowledge management programmes start in the central box of the complex domain model. So I don't oppose conversation, far from it.

Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. My earliest inspiration on the power of personal knowledge management came from Lilia Efimova and her research on blogging as knowledge work.

But both require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. 'Today’s digitally connected workplace demands a completely new set of skills.

'Earlier this week I wrote that practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. What if community managers were already plugged in to other networks? Play, explore and converse. Informal Learning

'Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace. For knowledge management today, industrial management just won’t cut it. Leadership Work

We seek after knowledge… and you call us criminals. Practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. 'Was the dominance of morality usurped by responsibility at the beginning of the industrial era?

Knowledge Leadership in the Era of Convergence - via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. – John Gall. Slack comes from saying no.

Learning can only be managed by the individual in whose head the learning is occurring. But they can’t manage the learning process for you. One of which is “if learning is managed by the learner, what will the technologies that support her look like in the next 3, 5, 10 years?” It is this. That’s down to you alone.

The trouble is that would not allow large teams of recently graduated MBA’s to reuse recipes and documents from over codified knowledge management systems. Few managers ask the tough questions, like what are the underlying assumptions of how we do business and do they make sense?  technology ? Ability to innovate faster.

I managed to write a whole article from start to finish today. can say that as Jim has accepted it without knowledge of the creative process! Getting user orientated articles out was one of the things the Institute for Knowledge Management was measured on so it was a necessary feature of life. Musings

It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.

Three reasons to keep the name with the knowledge – “personal” knowledge management for organizations, by Nick Milton. When you’re publishing knowledge,there are three main reasons why it’s important to keep the name of the originator attached to the piece of knowledge. Friday's Find

think I first came across the T-shape concept – combining breadth and depth – in the well-known 2001 Harvard Business Review article Introducing T-Shaped Managers: Knowledge Management’s Next Generation. In this case we can certainly never match the knowledge of a deep specialist in any one area.

But what these both have in common is that they are still a “ managed learning ” process. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded. Helping the individuals to manage their own knowledge – through a continuous process of seek-sense-share.

My interest in personal knowledge management  (PKM) started with my own need to stay up to date in my field. could have handled things better if people were actively and openly sharing their knowledge. Preparing for this will require time, social learning, and management support. NWS) can all attest. Get used to it. Preparing

This is something that my good friend Dave Snowden  has been talking all about from the perspective of how we render knowledge  (Still one of my favourite blog posts out there, by the way!). IBM Innovation Knowledge Management Learning Open Business Personal KM Productivity ToolsSomehow it just sounds a bit too meta. To quote: .

have railed against snake oil salespeople and charlatans in the knowledge management certification game for far too long to fall into that particular sin. It will also make it a lot easier to offer in-house training options and knowledge transfer as well as customisation of material for markets such as AGILE.

The Value of Personal Knowledge Management (PKM): @LucGaloppin – “ If we’d look at digital communities as a life insurance for our own learning, exactly how would that influence our participation? Here are some of the observations and insights that were shared  via social media  during the past two weeks. Everything.

From Learning Management to Personal Knowledge Management. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs , and through videos and screencasts, etc. Knowledge Transfer STEPHEN DOWNES: HALF AN HOUR | FRIDAY, JULY 1, 2011. Should knowledge be a commodity? Page 1 of 2. Sector.

Personal knowledge management is akin to pre-curation. Getting all the necessary parties involved in workplace conversations can enhance knowledge-sharing and contribute to greater diversity of ideas, a necessity for innovation. Curation is more than integration , writes Rick Segal in Forbes [via Robin Good ].

Innovative:  Not necessarily an exclusive quality from Social Business Champions per se, but perhaps more from knowledge workers in general. Open means embracing those serendipitous knowledge accidents where magic happens to transform how we collaborate and share our knowledge. They wouldn’t. They shouldn’t! With us.

My knowledge of Kahn is very limited–b ut essentiall y it’s a lecture. Hangout on Air, February 8, 10-11:00 am Pacific. YouTube. Our first weekday Hangout on Air. Attendance was down. Probably not the best weekday to try. All Hangouts should begin with social warmup, news, and catch-up. The chat transcript follows. 51 AM. Welcome!

But let’s be clear, even when newer social and informal approaches are added to this old model that let you learn things a little differently, if your learning experience has in any way been organized (and/or managed) by someone else , this is still “old fashioned” learning. So what is “new fashioned” learning?  So, keep tuned! 

The new move is to allow direct entry to senior ranks without first spending time on the beat as a constable and makes the classic knowledge management error of ignoring the need for experience and ritual in creating identity. We manage the emergence of beneficial coherence within attractors, within boundaries. Reflections

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Innovation.

Karl-Erik Sveiby and Tex Skulthorpe, the inventor of “social capital” and a master Aborigine artist respectively, give a wonderful and artistic assessment of the Aborigines’ knowledge management practices in their book  Treading Lightly: the Hidden Wisdom of the World’s Oldest People (2006). Fast-forward to today.

my job now is to summarise the remaining papers available, having covered off both Cynefin and Narrative that leaves a bit of a hotchpotch of material although its mostly knowledge management. The link takes you to the various articles and they over co-evolution, ritual dissent, managing for serendipity and blog storming.

There have been a fair number over the years, particularly in the area of knowledge management which is where all of this got started. Back in the Knowledge Management days I produced a lot of material in the more popular journals. As promised I want to go on to other papers that addressed issues other than Cynefin.

Although the early knowledge management articles make a difference between incremental and eureka innovation, so the basics were there, if not the language and the background science. Getting the granularity right is key, and its one of my three heuristics of complex system management: use finely grained objects. Musings

The chapter on Clarity was directly aligned with my work on personal knowledge management. It is about seeking information and knowledge and distilling it so that you can make sense of it and then it is ready to be shared. The title of this post is what Dan Pink, in his book To Sell is Human , would call a rhyming pitch.

This is what personal knowledge management is all about. It starts by seeking people and knowledge sources and the Seek-Sense-Share cycle finishes by sharing with communities and social networks. Ross Dawson says that people who have “ learnt how to learn ” will be better prepared for jobs of the future.

Personal Knowledge Management (PKM) Workshop. If you are a knowledge worker then this workshop can give you a head start in better managing what you know and where to find it so you can get things done. Here are the details of two upcoming workshops and one free webinar at the Social Learning Centre. Led by Harold Jarche.

Complex Acts of Knowing shows the development of Cynefin from knowledge management and uses axis labels of Cynefin linked to types of community balanced against types of knowledge. I recently provided a brief summary of the various book chapters that contain my writing. This one is on Cynefin articles.

The first from the OB division of the Academy of Management as the Outstanding Practitioner Orientated Publication in 2007. wrote a chapter Naturalizing Sensemaking in Mosier and Fischer's Informed by Knowledge: Expert Performance in Complex Situation covering both Cynefin and SenseMaker® principles. for a pdf copy. Koch, J.

Probably I would go with  Behavioural Dynamics, which has got completely different connotations to what gamification has been all along, and perhaps I should develop further in additional blog posts what is meant with that behavioural dynamics, to help influence how knowledge workers engage through social technologies behind the firewall.  .

Probably I would go with  Behavioural Dynamics, which has got completely different connotations to what gamification has been all along, and perhaps I should develop further in additional blog posts what is meant with that behavioural dynamics, to help influence how knowledge workers engage through social technologies behind the firewall.  .

John Seely Brown & Lang Davison looks at how digital networks and the need for long-term relationships that support the flow of tacit knowledge are radically changing the nature of the enterprise as we know it. It is also an excellent reference book for understanding many facets of personal knowledge management. Find (Seek).

Knowledge workers ultimately adopt and embrace as well a much more open, public, trustworthy and transparent manner of collaborating and sharing their knowledge. Ever heard of Talent Management or Talent Wars? IBM Innovation Knowledge Management Knowledge Tools Open Business Personal KMIt’s gone!

and somehow it’s starting to bring back memories of the same trip that Knowledge Management went through back in the day. And not just with that flavour of a focus on delighting customers, but with employees and knowledge workers alike! Remember how 70% of the corporate world knowledge workforce is totally disengaged?

Why Do I Share My Knowledge? Whether businesses are still blocking the use of social networks behind the firewall empowering  inadvertently their knowledge workers to make that assumption (and rightly so!) IBM Innovation Knowledge Management Open BusinessAnd here is why … . Here is the list: . And you are probably right.

IBM Innovation Knowledge Management Learning Life Open BusinessBlogging is hard work , indeed, as Valeria Maltoni  recently put together in a brilliant article  that I can certainly recommend everyone to go through. Yes, blogging is really hard work. It makes you think. Yes, I know. Almost 10 years ago! Goodness! Every day. Oh, yes!

From Learning Management to Personal Knowledge Management  JANE HART   |  SATURDAY, AUGUST 11, 2012. The Rise of Vendor Relationship Management  JOHN HAGEL   |  FRIDAY, JUNE 29, 2012. patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Here’s how. JULY 16, 2012. Consider. Enjoy!

A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. PKM combines aspects of traditional knowledge management, as well as digital curation, social learning, and critical thinking.

The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. The basic unit of social business technology is personal knowledge management, not collaborative workspaces.

Most people are too busy managing in the industrial/information age workplace and have no slack to try to learn how work in the network age. strongly suggest that the first step of starting to work out loud, as part of personal knowledge management, has to be as simple as possible. But they probably won’t. Keep shipping.

Social media can facilitate the sharing of tacit knowledge through conversations to inform the collaborative development of emergent work practices. But finding and weaving our knowledge networks is getting easier with over two billion of us connected by the Internet. Peter Evans-Greenwood. How can we avoid becoming dogmatic?

I am writing this on the plane to Hong Kong where I am doing a couple of workshops and then off to Washington for a meeting of The World Bank's Knowledge Management Commission which isn't really on the way home!! I reckon I can write that title as it does feel as if I have "done" all of it - or at least a lot of it. must be mad

What may be considered a knowledge management problem, finding the right information at the right time, is really a transparency one. For more contextual knowledge, I ask my network via text message, Twitter, blog or forum. The reason I can do this is that either the knowledge or the knowledgeable person is visible on the web.

would like to contrast this with a statement made by Dave Snowden that I noted in negotiating between chaos and project management. It has happened before with knowledge management and learning management systems. Each person is the indivisible unit of knowledge work. If SocialLearning Technology

The same is happening to our models for management and “change management”, as if we could manage change in the first place. Systems, such as enterprise social network tools , can assist “net work” practices like the narration of work and personal knowledge management. It’s “both and.”

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process? 1) Treat PKM Skills as an asset for organisation.

Curation in many ways seems just an external manifestation of Harold Jarche’s Personal Knowledge Management (an extension of the share part of seek-sense-share). Mobile is a platform for all of the above, and you. And there are lots of elements that can, and should, play a role. But their problem was really much simpler.

Blogs, wikis, podcasts, peer-to-peer sharing, aggregators, social media and personal knowledge management are all emergent phenomena, unlike the top-down tools and content that traditional e-learning has provided. The 20% he sees as driven by managers and supervisors, who push, provide feedback and coach others. 2004).

Currently this is where corporate e-learning focuses its efforts  - delivering online learning experiences for its people to acquire existing bodies of knowledge or skill – it’s all about  learning the old. We think back to how we learned at school with a teacher, who took us through a topic step by step, in a logical way.

link] or [link] December 2-4, 2012 Communication and Management in Technological Innovation and Academic Globalization (COMATIA ), 3 rd , Paris, France. link] December 4-5, 2012 Higher Education Asset Management and Maintenance Conference , 1 st , Vibe Savoy, Melbourne, Australia. Clayton R. " But its still a massive list. link].

think it boils down to three things: Openness, Knowledge-sharing, and Diversity. If workers cannot connect with anyone they need to, then the knowledge needed to address a problem may never be revealed to those who need it. People need to practice knowledge-sharing through the narration of work and personal knowledge management.

It also aligns with personal knowledge management ( PKM ) or those routine behaviours that we can practice and perfect in order to enhance learning and innovation at an organizational level. We use our understanding of our communities and networks to discern with whom and when to share our knowledge. Insight equates to Sensing.

” This is why I think personal knowledge management is so important. want every knowledge worker to discover his or her own processes. Accepting PKM, as a flowing series of half-baked ideas, can encourage innovation and reduce the feeling that our exposed knowledge has to be ‘executive presentation perfect’.

Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Consider the case of medical researchers sharing their professional knowledge and findings amongst peers. Insights from one person can save another a lot of wasted time.

On 25 October at 18:00 GMT I will be conducting an online session on personal knowledge management (PKM). If the only knowledge-building activities you do are ones mandated by your employer, then you may be in trouble. The hosts are @joitske and @sibrenne and there will be a Twitter back-channel. Cost is €45 for this 1.5

dozen years ago I needed to get up to speed on business process automation, knowledge management, and workflow systems. attended KM World in San Jose gratis and came away with great foundation knowledge. Management Innovation Meta-LearningI’m attending KM World virtually for the next two days. David Weinberger.

This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Cooperation. Cooperation is a driver of creativity.

My good friend, and fellow colleague, Peter Bejlerrup , shared with me one slide a little while ago that describes quite nicely such transition and transformation, specially, with one of the main challenge groups  when the first initial round of conversations about Social Networking for Business kick in: Executive Management. My goodness! .

But if we're talking about the ill-conceived, badly designed, overengineered office systems that soak up the lives of so many people faffing about creating all those documents that take days to write, but no one reads, and that are stored in expensive knowledge management systems never to be found again - then I would disagree.?

Capture Knowledge. Capturing knowledge is the foundation, and drives value up the chain, enabling sharing of  knowledge and the ability to take action on that knowledge. Tacit knowledge is where the action is, and in most cases, it’s the people with the tacit knowledge that deliver the results.

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management. Efforts to improve an organization’s KM were thus focused on repositories, with entreaties to “share your knowledge.” 

Regular readers know that I am working on putting all of my thoughts on personal knowledge management together, as part of my PKM book project. In the spirit of sharing, and learning out loud, I have produced an Alpha version (it’s not advanced enough to even be considered Beta yet). seek_sense_share-pkm_guide  (PDF 2.1

The final scheduled personal knowledge management workshop finishes this weekend. Here is a great explanation from  Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done.

The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 have not seen organizations move toward a more social business model without changing management. game play. Bjoern Negelmann was the host. transition? Enterprise 2.0

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. Knowledge is the new capital, but it resides in each person’s head. In the FastCoDesign article, How do you create a culture of innovation? Observing: Watching the world around them for surprising stimuli. itashare.

Why do I share my knowledge? could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. For me, PKM is a set of practices I can use to better articulate my knowledge. Nobody can steal your knowledge anyway.

and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general. So, why do you share your knowledge?

IBM Innovation Knowledge Management Knowledge Tools Learning Open Business Personal KM Productivity ToolsThe combination of multiple levels of interaction from a same single user interface is a killer.  And I suppose  I’m not the only one thinking along those terms. Take it to the next level. owork ). Quite the opposite.

I’m still playing with Google Plus and have not made it an integrated part of my personal knowledge management process yet. One aspect of G+ I do not like is the inability to add tags or categorize what I find of interest, or to easily share with other networks. It’s a bit convoluted but it kind of works. It is seamless.

Somehow, for a mobile knowledge (Web) worker I guess it could well work. IBM Innovation Knowledge Management Metablogging Open Business Personal KM Productivity ToolsAs I have mentioned on yesterday’s blog post, I have just started my next round of business travelling that will be keeping me busy for the next few weeks.

“, where he exposes, quite clearly, the state of mobility within the corporate world, or, at least, he gives us plenty of good glimpses of where we are heading already, starting off with a rather brief description of what mobility means for all of us, knowledge (Web) workers, and also what it means for the organisation as business benefits.

A few days back Scott Edinger  put together a very insightful article on the topic of whether remote knowledge workers are more engaged , or not, than people working at the traditional office. The vast majority of knowledge workers who are still skeptic about it are mainly so, because they haven’t experienced it themselves.

Here are some questions that personal knowledge management can address: How do I  keep track  of all of this information? How do I  make sense  of changing conditions and new knowledge? We are starting the online PKM Workshop this week, with a free webinar on 5 September. >> start small. >> curation. itashare.

early 80% of respondents participate in online groups to help others by sharing information and experiences; 66% participate in a professional community of colleagues and peers; 41% participate in groups to be seen as someone knowledgeable.” Once again I’ve spotted a number of themes. With whom do you learn? Pick of the Month

IBM Innovation Knowledge Management Learning Life Social Enterprise Work Life IntegrationIn the past, you may well remember how I have been putting together a good number of blog posts on a topic that I have grown to become rather interested in, and very fond of, over the course of time around the Circular Economy. Naturally. Hippie 2.0

1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping  individuals and teams address their OWN performance problems. Want to find out more about PKM, then the  Personal Knowledge Management  workshop runs through September. Social learning

A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? Management thinks PKM is only for certain, higher-level employees (it’s not). PKM practices can help people take off those weights.