• HAROLD JARCHE  |  WEDNESDAY, APRIL 16, 2014
    [Knowledge Management] Ten Years, Ten Thoughts
    The mainstream application of knowledge management and learning management over the past few decades was mostly wrong; we over-managed information, knowledge and learning because it was easy to do. Here are some highlights, representing one thought per year. Working in the network era is a constant dance. Books
  • BETH KANTER  |  TUESDAY, APRIL 15, 2014
    [Knowledge Management] Learning is the Work
    If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. She explained that “learning or teaching the old” is about training, knowledge transfer, and structured, directed learning. Organization. Gender.
  • MARTIJN LINSSEN  |  TUESDAY, APRIL 8, 2014
    [Knowledge Management] Waking up.
    Nevertheless, in my narrow field of knowledge management, for specific firms, something interesting is happening. ’ They are realizing that humans are not resources, information is not knowledge, and processes are fundamentally flawed guesses about the future. 'I think we are waking up. One caveat before I go further.
  • BETH KANTER  |  WEDNESDAY, APRIL 2, 2014
    [Knowledge Management] Organizational Amnesia, Accountability Buddies, and Other Things I learned at the Grant Managers Network Conference
    In mid-March,  I had a whirl wind day at the Grant Managers Network Annual Conference where I did the following: Panel Session :   Outcomes, Impact, and Communication with Roberto Cremonini and Danette Peters. Unfortunately, organizational memory is short, and without a way to capture knowledge and  learning, they become lost. GMN2014.
  • DAVE SNOWDEN  |  THURSDAY, MARCH 27, 2014
    [Knowledge Management] So what are we about?
    In keeping with that philosophy we seek to move on from the case-based approach that dominates social and management science, shifting to a model in which theory and practice coevolve to create effective and resilient solutions to intractable problems in both government and industry. Just to be clear, this is very much a first draft.
  • LUIS SUAREZ  |  WEDNESDAY, MARCH 26, 2014
    [Knowledge Management] The Humanity of the Web: Reflections of a Social Computing Evangelist
    That was the time when I realised the key, paramount role that technology and the Web would play in helping us collaborate and share our knowledge much more effectively in the workplace. How hoarding and protecting your own knowledge would be very limited in the long run. mean, could you possibly imagine a Life Without the WWW today ?
  • LUIS SUAREZ  |  TUESDAY, MARCH 25, 2014
    [Knowledge Management] The Therapy of Blogging While Showing Off Your Ideas Out in the Open
    'You may have noticed how over the course of the last few days I haven’t had much of a chance to blog over here. And it is not because things may well be so incredibly hectic that I wouldn’t have enough time for it. Quite the opposite, actually. Is it still a blog? Should blogs have comments turned off by default and still be called a blog? Awesome.
  • HAROLD JARCHE  |  MONDAY, MARCH 24, 2014
    [Knowledge Management] Absorbing complexity with PKM
    One of the most spectacular possibilities that social technologies offer is that our individual creativity and knowledge is exponentially expanded by connecting to our personal networks – both within and outside organisational boundaries. Sense-making is acting on one’s knowledge. 'Have you ever heard of the Law of Requisite Variety ?
  • HAROLD JARCHE  |  FRIDAY, MARCH 21, 2014
    [Knowledge Management] Management is for suckers
    Management is a skill, it’s not a career path.” “A goal [of promoting personal knowledge management] was not only to avoid silos in Domino’s but to ensure that Domino’s didn’t silo themselves from other organizations.” In the social era, what creates scale is trust.”
  • HAROLD JARCHE  |  THURSDAY, MARCH 20, 2014
    [Knowledge Management] Scaling knowledge
    Organizations that deal with complex knowledge and require creativity from workers need looser hierarchies to maintain flexibility in dealing with changing situations. When the sharing of knowledge becomes one of our primary work activities, we have to be careful how we think about growth and management. ConnectedEnterprise PK
  • LUIS SUAREZ  |  TUESDAY, MARCH 11, 2014
    [Knowledge Management] The Future of Collaboration Lies in Human Resources AND Management’s Hands
    'A few weeks ago I put together the attached article for CMSWire  where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. It’s a human trait. Effectively.
  • LUIS SUAREZ  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] The Trials and Tribulations of an Independent Freelancer – Your Online Bio Profile and Digital Footprint
    Well, because if you ever manage to make your network(s) successful, there is a great chance that you would be as well. 'It’s been a month since I last posted a blog entry over here and I am sure plenty of you folks out there may be wondering what I have been up to and everything, right? One human at a time. upload fully complete now!),
  • HAROLD JARCHE  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] A simple approach to KM
    'Knowledge management (KM) does not have to be a major enterprise effort. But the lack of KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. This will reflect implicit knowledge more so than the other two levels, and individuals can share their PKM as they see fit.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 21, 2014
    [Knowledge Management] Knowing what we know
    'Friday’s Finds: @CelineSchil l – “ We’ve hired & promoted generations of managers with robust analytical skills & poor social skills, and we don’t seem to think that matters.” Liz Ryan: ‘If You Can’t Measure It, You Can’t Manage It’: Not True – Forbes.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 20, 2014
    [Knowledge Management] 2497 and counting
    For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and  management in networks. What will you have learned during that decade?
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 12, 2014
    [Knowledge Management] Complex knowledge
    'Last week I spent several hours each day, for four consecutive days, trying to share complex knowledge. had my understanding of communities of practice, personal knowledge management, leadership, and innovation that I wanted to share. These visual metaphors accelerated our knowledge sharing. wikimedia.org.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 10, 2014
    [Knowledge Management] The Seek > Sense > Share Framework
    Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Once is not enough, as most parents know.
  • LUIS SUAREZ  |  SATURDAY, FEBRUARY 8, 2014
    [Knowledge Management] Let The Next Adventure Begin – The With Whom (#CAWW)
    As the network grows, the benefits to our client grow exponentially” You can probably notice how excited I am for being part of such an amazing network of incredibly knowledgeable and generous people all around. “ Imagine a company without managers or employees but a ton of leadership. That’s right! know, I know.
  • LUIS SUAREZ  |  FRIDAY, FEBRUARY 7, 2014
    [Knowledge Management] Let The Next Adventure Begin – The What Next (The System of Me)
    He also has got a very interesting and noble approach towards replacing will-power with knowledge , towards replacing that same will-power with habit. Knowledge Management, Learning and Org. Change Management (Org. 'After yesterday’s blog post, I guess today’s the one everyone has been waiting for. elsua.
  • HAROLD JARCHE  |  MONDAY, JANUARY 27, 2014
    [Knowledge Management] Social Learning Handbook
    But both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. It’s all about people. It is also difficult to transfer.
  • EUEN SEMPLE  |  THURSDAY, JANUARY 23, 2014
    [Knowledge Management] The perils of professionalism
    When my boss asked my at the BBC if I would be OK with the job title of Director Of Knowledge Management my response was "You can call me what you like so long as you continue to pay me". 'I have often found it challenging when someone introduces themselves to me as "a professional communicator". am neither of those things.
  • DAVE SNOWDEN  |  MONDAY, JANUARY 20, 2014
    [Knowledge Management] 2014 Education + Sydney ALERT
    As I said the four days are stand alone and there is a brochure , but to give you an idea of how it works: The opening day is suitable for anyone, including senior management (who can just turn up for the first half day). There is a basic overview of SenseMaker® from a management perspective in the first half day.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 19, 2014
    [Knowledge Management] Six roles of network management
    'If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. Perhaps some day it will be.
  • HAROLD JARCHE  |  TUESDAY, JANUARY 14, 2014
    [Knowledge Management] Management in Networks
    It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing freely without direct reciprocity. forecasting. planning.
  • HAROLD JARCHE  |  MONDAY, JANUARY 13, 2014
    [Knowledge Management] Riding the Current by Finding the Right Crew
    'In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization. They are like mavens. Books PKM
  • HAROLD JARCHE  |  SUNDAY, JANUARY 12, 2014
    [Knowledge Management] PKM Roles
    'I like to frame personal knowledge management as a combination of seeking knowledge, making sense of it, and sharing it with others. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 29, 2013
    [Knowledge Management] Talking about the Network Era
    Professional knowledge distribution will move away from institutionalized business schools into networked communities of practice. Self-instruction, the basis of personal knowledge management , will be a requirement in a growing number of peer-to-peer networks. Spying on entire populations is another network era phenomenon.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 26, 2013
    [Knowledge Management] Best of Friday’s Finds 2013
    Managing is a waste of time. Knowledge Leadership in the Era of Convergence – via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. like W.L.
  • DAVE SNOWDEN  |  FRIDAY, DECEMBER 20, 2013
    [Knowledge Management] Peer to peer knowledge flow
    'I promised yesterday to talk about peer-to-peer knowledge flow. Removing mediating layers of interpretation reduced the dangers of misunderstanding; the same applies to knowledge flow. Knowledge management has taken a route over the years of increasing summarisation to reduce the reading load of key knowledge workers.
  • JAY CROSS  |  THURSDAY, DECEMBER 19, 2013
    [Knowledge Management] The year’s top posts on Working Smarter
    The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013   DAN PONTEFRACT   |  MONDAY, NOVEMBER 18, 2013.
  • HAROLD JARCHE  |  MONDAY, DECEMBER 16, 2013
    [Knowledge Management] PKM and MOOC
    If we think of the MOOC as a vehicle for shared understanding, and not content delivery, it becomes the collective equivalent to personal knowledge management. When adults design for children they have a tendency to dumb things down. m afraid that the answer continues to be: ‘Nothing,‘ at least for the moment. – Tony Bates.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 15, 2013
    [Knowledge Management] PKM is making sense of complexity
    'This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. Sense-making is acting on one’s knowledge. agree.
  • DAVE SNOWDEN  |  TUESDAY, DECEMBER 10, 2013
    [Knowledge Management] Language is the master of man
    spend a lot of time trying to explain to knowledge management people that the term cannot be rescued from its status as a subset of IT and/or a focus on codification and information. 'There is an interesting phenomena at the moment in that various people are trying to define themselves either by, or against Cynefin. Cynefin
  • JANE HART'S PICK OF THE DAY  |  SUNDAY, DECEMBER 8, 2013
    [Knowledge Management] The ideal Christmas present for your staff.
    Personal Knowledge Management. 'Are you are looking for a Christmas present for one of your staff? Then why not give them a gift voucher that can be redeemed for a place of their choice on one of the pubic online workshops facilitated by Harold Jarche or me at The Connected Workplace Consultancy in 2014. 6 - 31 January 2014. Online.
  • MARTIJN LINSSEN  |  FRIDAY, DECEMBER 6, 2013
    [Knowledge Management] A Wedding and a Funeral – Reflections on a Portfolio Life
    My business relationships are richer because I can talk about something other than knowledge management and business transformation – some days I actually manage to sound human. 'Please forgive me for having not blogged, but life should be allowed to intrude. Oh, I am also grading papers and final exams these days.
  • JANE HART'S PICK OF THE DAY  |  SATURDAY, NOVEMBER 30, 2013
    [Knowledge Management] My daily PKM routine (practices and toolset)
    'I was recently asked how my own use of social media fits onto Harold’s Personal Knowledge Management framework. So I came up with this diagram which shows my own daily PKM routine
  • JANE HART  |  SATURDAY, NOVEMBER 30, 2013
    [Knowledge Management] My daily PKM routine (practices and toolset)
    'Harold Jarche is a leading authority on Personal Knowledge Management, which he describes as a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. Social learning
  • STEPHEN DOWNES: HALF AN HOUR  |  MONDAY, NOVEMBER 25, 2013
    [Knowledge Management] Notes from Centre Jacques Cartier seminar on MOOCs, Lyon, France
    started with cMOOCs, evolved to xMOOCs (knowledge transfer) - easy to access, minimal costs, high-quality content - "nobidy would expect to take an exam after watching the history channel" - all for MOOCs if they are not designed to undermine HE system - But - massive non-completion rates - but if they''re not after a qualification, who cares?
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 14, 2013
    [Knowledge Management] Connected leadership is not the status quo
    In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. 'What is connected leadership?
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 13, 2013
    [Knowledge Management] Only people can let knowledge flow
    'The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Helen Blunden neatly sums up what can happen to those who freely share their knowledge.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 6, 2013
    [Knowledge Management] Solo change agents set you free
    'Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace.
  • CLARK QUINN  |  TUESDAY, NOVEMBER 5, 2013
    [Knowledge Management] Performance & Development
    For execution, we have training, performance support, performance coaching, assistance from others by cooperating, and self-designed or acquired support as part of personal knowledge management (PKM). My first take was that training and development wasn’t enough. I was trying to find the elements that contribute to each.
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 4, 2013
    [Knowledge Management] Structuring for the network era
    Taylor’s Principles of Scientific Management (1911) are still the basis for most of our current management systems. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with  management  alone. The duty of being transparent in our work and sharing our knowledge rests with all workers.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 29, 2013
    [Knowledge Management] PKM in 34 pieces
    SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 27, 2013
    [Knowledge Management] Pushing and Pulling Tacit Knowledge
    The knowledge gained is an emergent property of all sense-making activities. These are examples of Pushing knowledge, adding value for oneself, that may in the future be useful for others. Knowledge can be Pulled by those seeking answers. 'Sense-making is where the real personal value of PKM lies. The
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 25, 2013
    [Knowledge Management] Social filtering
    In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. For me, two weeks is a good interval.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 21, 2013
    [Knowledge Management] Shifting responsibility by taking responsibility
    Knowledge workers collectively make the relationship capital that creates value in the network era. They need to be not just knowledgeable, but creative as well. Knowledge workers need to take control of their networked learning. We need to build our own knowledge networks; seeking out others, sense-making, and sharing.
  • JANE HART'S PICK OF THE DAY  |  THURSDAY, OCTOBER 17, 2013
    [Knowledge Management] Einstein on Knowledge Management
    'For a great infographic on what Einstein thought about knowledge management take a look at my latest post on my Learning in the Social Workshop blog
  • JANE HART  |  THURSDAY, OCTOBER 17, 2013
    [Knowledge Management] Einstein on Knowledge Management
    'In What did Einstein know about Knowledge Management, Chris Collinson posts his top 10 favourite “Einstein on Knowledge Management” quotes, and also links to this infographic by IQmatrix on Visually, which mindmaps most of the quotes plus others. [.]. Social learning
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 13, 2013
    [Knowledge Management] Sense-making for success
    Even so-called knowledge workers were being regularly downsized, as the corporations called it.  Whether you call yourself a knowledge artisan or are just trying to keep up with your profession, you have to take charge of your own learning and development. 'image by @gapingvoid. Work was getting more complex. 
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 9, 2013
    [Knowledge Management] Future of work is complex, implicit and intangible
    'The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. Today, intangible assets are over 80% of current market value. Human Capital: 2,000 employees.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 6, 2013
    [Knowledge Management] PKM Workshop 2013
    'There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Learning is the work
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. Research shows that sharing complex knowledge requires strong interpersonal relationships.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Why do I need KM?
    ” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 30, 2013
    [Knowledge Management] Make it relevant
    Spend more effort on getting influential people, especially senior management, to model the behavior. This is why I am not the most popular person amongst LMS vendors , as I believe the underlying principle of learning management systems is in direct conflict with collaborative and cooperative work. Start small. Make it safe.
  • ROSS DAWSON  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Exploring the future of investment management
    'Last week I was in Amsterdam for the International User Community Meeting of SimCorp, a leading provider of software for the investment management industry. gave the keynote on the Future of Investment Management and ran a half-day Executive Master Class on Creating the Successful Organisation of the Future.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Why PKM?
    This helps me get my ideas together, in a more manageable format than a full-length paper. Knowledge Management for Decision Memories. With a searchable knowledge base of thousands of blog posts and social bookmarks, all curated by me, I can see the value of PKM every day. think of it as a short-term memory helper.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 17, 2013
    [Knowledge Management] Seeing What Others Don’t – Review
    Too often in organizations, management only focuses on reducing errors, Klein cites the overemphasis on practices like Six Sigma over the past 30 years as being detrimental to overall innovation; “Six Sigma shouldn’t be abandoned, it needs to be corralled.” We have stories that we use to explain why we do things.
  • DAN PONTEFRACT  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Should Employees Schedule Time To Be Social?
    asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice” (MIS Quarterly Vol. 1, Special Issue on Information Technologies and Knowledge Management (Mar., 29, No.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Working the Past – Review
    have become professionally interested in institutional memory , story-telling and decision memory , as well as how these are connected to knowledge management and how knowledge-sharing frameworks can be developed. 'Maintaining a useable past takes work. Linde at first wondered if the book was more for show than use. Books
  • HAROLD JARCHE  |  FRIDAY, SEPTEMBER 13, 2013
    [Knowledge Management] Friday’s Finds 201
    Knowledge Management is not mere dissemination: KM should be conceived less as a purely technical information-based area and more as a communication and behaviour-change area, because putting knowledge to practical use needs a certain degree of behaviour change on both sides. 'Friday’s Finds: “ Trust only movement.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 12, 2013
    [Knowledge Management] Discerning with whom and when to share
    'Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. put my tea down. Nothing new here. Doubt me? What then?
  • DAVE SNOWDEN  |  TUESDAY, SEPTEMBER 3, 2013
    [Knowledge Management] Context & Cynefin
    Since my early days in knowledge management I have emphasised the need to focus on context. think this is one of the big changes in management science and it is not well understood. 'Before moving on to the Simple Domain model I wanted to say a little bit more about the purpose and evolution of the domain models as a whole.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 3, 2013
    [Knowledge Management] Three types of KM
    'In an organizational knowledge sharing framework , I put together several ideas to show how knowledge could be shared and codified. As I explain this to others I realize that these ideas go against many established assumptions about knowledge in organizations. These feed into Big KM, institutional knowledge.
  • BETH KANTER  |  FRIDAY, AUGUST 30, 2013
    [Knowledge Management] Unlease Your Organizations Knowledge Sharing Processes
    Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing. Be aware that “knowledge hoarding” is often a common practice. Step 1.
  • HAROLD JARCHE  |  THURSDAY, AUGUST 29, 2013
    [Knowledge Management] Three Amigos
    My presentation was based on several of the posts on  institutional memory & knowledge management that I’ve shared here over the past few weeks, particularly looking at the different ways to deal with implicit and explicit knowledge. Sometimes, everything clicks and a wonderful new collegial relationship begins.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 27, 2013
    [Knowledge Management] Should CEOs Blog?
    In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going. IBM Innovation Knowledge Management Learning Metablogging Open Business Personal KM Productivity Tools Even for you  as a CEO. . It just doesn’t work.
  • JAY CROSS  |  SATURDAY, AUGUST 24, 2013
    [Knowledge Management] Best of Working Smarter Daily this year
    The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. ‘I often think back to my days as a line manager. 2b2k] Knowledge in its natural state   DAVID WEINBERGER   |  SUNDAY, JUNE 2, 2013.
  • HAROLD JARCHE  |  THURSDAY, AUGUST 22, 2013
    [Knowledge Management] A portrait of a conversation
    'I talk a lot about the narration of work, how it can help implicit knowledge to flow , and how our collective words can become a force for change. Having a knowledgeable second party narrate the work in progress is also effective in ensuring that things are not taken for granted. Management has much to learn from artists.
  • HAROLD JARCHE  |  MONDAY, AUGUST 12, 2013
    [Knowledge Management] Institutional Memory and Knowledge Management
    The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Knowledge management can provide a structure to capture institutional memory, but it requires more than one approach. complexity PKM Work
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 7, 2013
    [Knowledge Management] A mobile workforce needs better on-site conversations
    Clark Quinn says that mobile technology makes a lot of sense, as “ it decouples that complementary capability from the desktop, and untethers our outboard brain “ Sense-making is a critical skill for most knowledge workers today, and frameworks like PKM can help. Contract writing is one of the ways I make my living.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 6, 2013
    [Knowledge Management] Digital Transformation – It’s Just The Beginning
    'One of the interesting things that I have been exposed to over the course of time, specially, as more and more knowledge workers embark on their own journey of using social networking tools in a business context is how there seems to be this notion that we are almost done with that digital transformation. We are just getting started. .
  • HAROLD JARCHE  |  MONDAY, AUGUST 5, 2013
    [Knowledge Management] Knowledge Management for Decision Memories
    As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. An Organizational Knowledge Sharing Framework.
  • HAROLD JARCHE  |  MONDAY, JULY 22, 2013
    [Knowledge Management] An organizational knowledge-sharing framework
    'There is a lot of knowledge in an organization, some of it easy to codify (capture), and much (most) of it difficult to do so. Understanding how best to commit resources for knowledge-sharing should be in some kind of a decision-making framework that is easy for anyone to understand. Expertise (knowledge and know-how).
  • LUIS SUAREZ  |  FRIDAY, JULY 19, 2013
    [Knowledge Management] Google Plus – Who Owns the Filter Bubble?
    Collaboration Knowledge Management Knowledge Tools Learning Open Business Personal KM Productivity Tools 'For a good couple of years I have been a huge fan, and big advocate, of what I think is one of the most empowering and refreshing social networking tools out there: Google Plus. Very  special. Remember the filter bubble ?
  • LUIS SUAREZ  |  WEDNESDAY, JULY 17, 2013
    [Knowledge Management] Life Without eMail – Year 6, Weeks 21 to 24 – (Newcomer Challenging for King Email’s Crown)
    Indeed, email fosters closed, private, secretive interactions amongst a few people, what I have been flagging all along as sharing your knowledge across on a need to know basis  vs. And that can only be a good thing for businesses that want to promote sustainable growth as their primal reason for survival in today’s Knowledge Economy.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 17, 2013
    [Knowledge Management] Building institutional memory, one story at a time
    'Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture? Implicit knowledge is difficult to share and is usually complex. Or is it both?
  • HAROLD JARCHE  |  SATURDAY, JULY 13, 2013
    [Knowledge Management] The Storytelling Animal
    How about knowledge management? Perhaps we should focus less on instructional design or knowledge repositories. 'In The Storytelling Animal , Jonathan Gottschall tells us how stories make us human. It boils down to a simple formula, says Gottschall. Story = Character + Predicament. Attempted Extrication.
  • HAROLD JARCHE  |  THURSDAY, JULY 11, 2013
    [Knowledge Management] PKM and competitive intelligence
    The Wikipedia says: A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Keep this process visible.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 10, 2013
    [Knowledge Management] Institutional Memory
    In The Future of Knowledge Management , he says that the main problem with KM systems is that they do not copy how real people think and that unlike a person, a “KM system simply gets slower as a result of more information” He proposes creating software scripts to organize information, but these must be capable of self-modification.
  • JANE HART'S PICK OF THE DAY  |  SATURDAY, JUNE 29, 2013
    [Knowledge Management] Seek-Sense-Share Mini Online Workshop
    'The first mini online workshop at the Connected Knowledge Lab takes place from 8-19 July and is led by Harold Jarche. This mini online workshop will help you understand the Personal Knowledge Management (PKM) framework as a model for taking control of your professional development.
  • JANE HART  |  SATURDAY, JUNE 29, 2013
    [Knowledge Management] Seek-Sense-Share Mini Online Workshop
    'The first mini online workshop at the Connected Knowledge Lab takes place from 8-19 July and is led by Harold Jarche. This mini online workshop will help you understand the Personal Knowledge Management (PKM) framework as a model for taking control of your professional development. Social learning
  • LUIS SUAREZ  |  FRIDAY, JUNE 28, 2013
    [Knowledge Management] What’s Next for the Social Enterprise? – #SocBizChat
    An adrenaline rush of new ideas, trends of thought, connections and a massive number of serendipitous knowledge discoveries that can leave you with a wonderful aftertaste to confirm why the Social Web matters:  hyper-connectedness of both ideas AND people. Innovation Knowledge Management Learning Open Business 'Tweet Jams.
  • HAROLD JARCHE  |  FRIDAY, JUNE 28, 2013
    [Knowledge Management] The network is the solution
    In the latter, “ Literacy becomes a wide range of evolving information skills developed around the activities of learning – the ability to acquire knowledge and skills through the resourceful and responsible utilization of information. 'Our future needs to be focused on learning, not instruction. here and here ). – David Bollier.
  • CHARLES JENNINGS  |  MONDAY, JUNE 24, 2013
    [Knowledge Management] 70:20:10 - A Framework for High Performance Development Practices
    It’s important because research over the past 40 years at least has indicated that learning that occurs outside of formal classes and courses is not only more frequent but also generally more effective than its structured and ‘managed’ counterpart. Some organisations apply 70:20:10 principles to targeted and specific development solutions.
  • LUIS SUAREZ  |  WEDNESDAY, JUNE 19, 2013
    [Knowledge Management] Open Business and The Power of Habit
    would event bet you all may have your own favourite picks that you may have curated over the course of time in terms of what would be those desired good habits  ( Even for Community Managers! ), or whether they are related to keeping up with  healthy habits , or perhaps enjoy the odd pleasure of showing your gratitude. Well, may be not.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 19, 2013
    [Knowledge Management] Becoming explicit
    'Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.
  • JANE HART'S PICK OF THE DAY  |  MONDAY, JUNE 10, 2013
    [Knowledge Management] Introducing the Connected Knowledge Lab
    'Helping Knowledge Workers take charge of their professional lives and careers in the post-job economy. It is estimated that current learners will have more than 10 jobs by the age of 38.”   Jobs for life are a thing of the past, so it’s time to get thinking about self-managed careers , Mary Kirkland, EDP 24, 13 August 2012.
  • LUIS SUAREZ  |  THURSDAY, JUNE 6, 2013
    [Knowledge Management] Open Business – The Narrative vs. The Ruthless Measurement
    Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business 'Social Analytics. Don’t you just love it? Oh, metrics, what would we do without you in the business world, right?
  • DAVE SNOWDEN  |  WEDNESDAY, JUNE 5, 2013
    [Knowledge Management] Adventure & security
    I'm here to give an evening lecture at Bangkok University to the Knowledge and Innovation PhD group for Vincent Ribiere and it is my second time up for this engagement. think the lecture will be on line but regular readers will be familiar with the material, although I took a knowledge management focus. Polemic
  • LUIS SUAREZ  |  MONDAY, JUNE 3, 2013
    [Knowledge Management] Welcome to the Era of Radical Openness
    events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations. IBM Knowledge Management Learning Open Business #elsuasworkbook Open vs. Closed.
  • DAVE SNOWDEN  |  MONDAY, JUNE 3, 2013
    [Knowledge Management] Storytelling & narrative
    The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. lot of people these days combine communication with knowledge capture.
  • LUIS SUAREZ  |  SATURDAY, JUNE 1, 2013
    [Knowledge Management] The Future of Open Business At Stake
    In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. am pretty much in favour of collaboration and knowledge sharing. So I wondered where were they? To quote: .
  • LUIS SUAREZ  |  WEDNESDAY, MAY 22, 2013
    [Knowledge Management] The Future of Work by 2020
    Long gone are the times where knowledge workers were aiming at fitting in within a working environment for which they were perhaps not ready for it, while carrying on their work, with very little motivation, waiting for the payslip at the end of the month. IBM Innovation Knowledge Management Learning Open Business Personal KM
  • LUIS SUAREZ  |  SATURDAY, MAY 18, 2013
    [Knowledge Management] How Social Networking Can Improve Work Meetings
    Specially, when those meetings are not set up by you, but by everyone else, and therefore making  you lose the control , once again, in terms of one of the most precious things all of us, knowledge workers, have that we don’t seem to treasure well enough: Time. But perhaps enough is enough. And here is the funny thing. We all do.
  • HAROLD JARCHE  |  TUESDAY, MAY 14, 2013
    [Knowledge Management] London Summer Picnic
    The series consisted of workshops on: Personal Knowledge Management. Enterprise Community Management. 'For the past 18 months, Jane Hart has been hosting the Social Learning Centre , offering a wide variety of resources, coaching, and workshops. have run several workshops as well, some alone, and others jointly with Jane.
  • HAROLD JARCHE  |  SUNDAY, MAY 12, 2013
    [Knowledge Management] Sense-making in practice
    She covers in detail the section on 14 Ways to Acquire Knowledge. These align nicely with the Seek : Sense : Share of personal knowledge management as shown below. Without it, there is no knowledge to share, only others’ work to be re-broadcasted. Sense-making is acting on one’s knowledge.
  • HAROLD JARCHE  |  TUESDAY, MAY 7, 2013
    [Knowledge Management] This is my work
    Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. 'The ability to learn is the only lasting competitive advantage for any organization. Collaborative Work.
  • LUIS SUAREZ  |  MONDAY, MAY 6, 2013
    [Knowledge Management] Life Without eMail – 5th Year Progress Report – The Community, The Movement
    To design a new kind of work, a new mindset of work habits that would inspire each and everyone of us to become much more collaborative and keen on sharing our knowledge out there openly through digital tools, whatever those may well be. Did I give up on giving up on corporate email? Did I get tired of it and moved back to email? People do.
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