• HAROLD JARCHE  |  TUESDAY, NOVEMBER 18, 2014
    [Knowledge Management] Inspiration for Working Out Loud
    ” Initial inspiration for PKM came from Lilia Efimova , whose blog was a view on her doctoral research into knowledge-sharing. Dave Snowden’s views on complexity and knowledge management have informed much of my work, and I have watched his thoughts evolve over time, shared through his blog. Just follow the links.
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 6, 2014
    [Knowledge Management] Of sandbanks and granite cliffs
    For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy. Instead this is a continuous process of mapping and strategy developed based on feedback loops and dynamic, but managed change processes. Knowledge management is more of the latter, less of the former.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] Dependency matrix
    'One of the key things in understanding and managing a complex adaptive system is getting the granularity right. Granularity is one of the key factors in scaling success and one of the easiest to manage. That is also the best way to manage a CAS anyway; dealing the evolutionary potential of the present. Both are useful.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] What is thought to be is rarely real
    'As I described yesterday, my use of narrative started with the need to discover decisions and their nature as part of creating a bottom up approach to knowledge management strategy. should say that this type if mapping is not just of value in knowledge management. So how does it work? Reflections
  • DAVE SNOWDEN  |  TUESDAY, NOVEMBER 4, 2014
    [Knowledge Management] Creating a knowledge strategy
    Knowledge is best remembered/stimulated by creating a rich context of decisions. Knowledge Management Reflections 'I'm back at KM World in Washington having keynoted at the event for well over a decade now. I'm up on Friday before flying back to the UK. People only know what they know when they need to know it.
  • ROSS DAWSON  |  WEDNESDAY, OCTOBER 1, 2014
    [Knowledge Management] The focus of big data should be creating value FOR customers
    In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. 'Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below.
  • THE SMART WORK COMPANY  |  WEDNESDAY, AUGUST 27, 2014
    [Knowledge Management] Adidas gets fit for the future
    Yes, there are new developments like the increasingly critical roles of physical workplaces and social technologies in co-creating connected, informal knowledge. ” The last big shift in management practices was the shift from traditional manufacturing to designing for agility, customer choice and quality. Creating the Next Wave.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 26, 2014
    [Knowledge Management] The Call to Adventure – On Doing What You Love
    Well, after all of that time I guess I am now ready and have a proper  answer that I can go by with and that pretty much describes the main reason(s) why I decided, after 17 years, it was time to move on: doing what you love. At least, what he himself makes out of it. tell you, you got to love commencement addresses. If not, judge for yourselves: .
  • LUIS SUAREZ  |  MONDAY, AUGUST 25, 2014
    [Knowledge Management] Pardon the Interruption … From Adaptation into Engagement by Luis Suarez #soccnx
    Prague, on the brink of summer, stunning location , amazing networking events throughout the entire conference, plenty of very knowledgeable, brilliant and amazing folks talking about some of the topics they are truly passionate about and an amazing team putting it all together to make us all feel just at home. What a privilege we all had!
  • LUIS SUAREZ  |  FRIDAY, AUGUST 22, 2014
    [Knowledge Management] Active Listening – When Shutting Up Matters
    employees, knowledge workers, citizens and what not), who have got a dream to become a better person. What we can do, instead, is go ahead and help people find the knowledge, so that they are capable of pursuing their own goals and outcomes based on their own passion(s). And vice versa, I am sure. We all know that. am just a helper.
  • LUIS SUAREZ  |  WEDNESDAY, AUGUST 20, 2014
    [Knowledge Management] #LeadWithRespect Meme: a Challenge for 21st Century Management
    After all, what could possibly go even  more wrong with Leadership (and Management, in general) as it is today, perhaps one of the most profound, deeply routed and unprecedented management and leadership crisis in our entire recorded human history. so will the employees they manage, even to the point of their own customers.
  • LUIS SUAREZ  |  TUESDAY, AUGUST 19, 2014
    [Knowledge Management] The Magic of That First Client Engagement
    Well, I guess G+ is not going to be the only place where I will be working out loud, since I know I will be using this blog as well to pause and reflect on what is going on, and although the frequency may well be rather different, I am excited about the opportunity to perhaps share lengthier reflections on what I learn along the way. Or not.
  • LUIS SUAREZ  |  MONDAY, AUGUST 18, 2014
    [Knowledge Management] The Soothing Effect of Blogging
    will have such an impact that they would manage to make you re-prioritise how you spend your time online engaging with total strangers while you keep neglecting what you have got at home. Your brain adjusts, your lifestyle does as well and you manage to learn to live with more intent with less and still have a blast altogether. .
  • HAROLD JARCHE  |  SUNDAY, JUNE 22, 2014
    [Knowledge Management] Learning to breathe in the network era
    This information can be mapped, and frameworks such as knowledge management can help us map it. We can also create tools to do work and not have to learn all the background knowledge in order to accomplish a known task. New problems need tacit knowledge to solve them. It is how knowledge can be pulled on a daily basis. Connecting
  • DAVE SNOWDEN  |  SATURDAY, JUNE 21, 2014
    [Knowledge Management] Mind your P’s and W’s
    The negative exchange had started with my earlier criticism of SAFe as the infantilism of management. I've seen this with knowledge management teams closed down when they lost sponsorship who go onto create consultancy businesses based on their past case studies (which were generally their own narrative anyway).
  • HAROLD JARCHE  |  MONDAY, JUNE 16, 2014
    [Knowledge Management] ESN as knowledge bridges
    'An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. More employees are sharing knowledge through activity streams on platforms by IBM, SAP, Jive, Yammer, and Socialcast, to name a few. 
  • DAVE SNOWDEN  |  WEDNESDAY, JUNE 11, 2014
    [Knowledge Management] Create contrast, enable insight
    started my keynote (available as a podcast) by referencing my surprise that this was the eleventh year at which I have given a keynote at the event and that in that time I had seen three cycles of knowledge management adoption with the same mistakes being made each time. Knowledge Management
  • LUIS SUAREZ  |  TUESDAY, JUNE 10, 2014
    [Knowledge Management] Challenges of Social Business in the Workplace
    Here is a vendor that truly believes on walking the talk, leading by example, utilising other social networking tools than their own, that may be available out there, just to continue to add value into the overall discussion around open knowledge sharing, collaboration and getting work done more effectively. That’s right! Who knew, right?
  • LUIS SUAREZ  |  MONDAY, JUNE 9, 2014
    [Knowledge Management] Social Connections VI – From Adoption to Adaptation, from Enablement into Engagement, while #WOLWeek Kicks Off
    Not every day do you get to work in multiple dream jobs at the same firm, while living in paradise island , with your HR manager physically located in another continent different than yours and with your project manager working in one other (different) continent altogether. 'My goodness! Yes, I know, me neither! Prague. From day one. .
  • DAVE SNOWDEN  |  FRIDAY, JUNE 6, 2014
    [Knowledge Management] By Cader Idris, tempest-torn
    It was at this point over forty years ago that I got an early lesson in the role of experience in knowledge management. 'A meeting in Bangor always raises the prospect of a possible day in the Mountains of Snowdonia and today was no exception. I'd had my eyes on the Minffordd trail route up Cadair Idris for some time.
  • DAVE SNOWDEN  |  WEDNESDAY, JUNE 4, 2014
    [Knowledge Management] Judge not, but enable judgement
    One of these is to use SenseMaker® to provide a more effective feed into Net Promoter Score (NPS) and the other with a similar dramatise personæ to start the process of formalising our knowledge management offering. Now I will be posting on both of those in the not to distant future. Reflections
  • HAROLD JARCHE  |  THURSDAY, MAY 29, 2014
    [Knowledge Management] Organizational Learning in the Network Era
    Edwards Deming, American management visionary, understood that systemic factors account for most organizational problems, and changing these has more potential for improvement than changing any individual’s performance. Therefore the role of executives should be to manage the system, not individuals. This is absurd. Email. In-person.
  • LUIS SUAREZ  |  FRIDAY, MAY 23, 2014
    [Knowledge Management] Working Out Loud with Google Plus – Part Deux
    mean, if you look into it, within the corporate world, all along, we have always defaulted to work in private, close silos with team colleagues whom we knew rather well , or even just our very own selves, as we have kept protecting and hoarding our own knowledge thinking that would make us all become indispensable to the business. owork ).
  • LUIS SUAREZ  |  THURSDAY, MAY 22, 2014
    [Knowledge Management] This Is *Your* Ninth Day – Humanise Work #CAWW
    That it is something that begins with each and everyone of us, knowledge (Web) workers and change agents. 'I can hardly believe it’s been almost 3 months now since I became independent and, yet, it feels like it’s been like that for ages. Things have been moving along so fast that there hasn’t been a dull moment whatsoever. Are you ?
  • LUIS SUAREZ  |  WEDNESDAY, MAY 21, 2014
    [Knowledge Management] How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making
    To me, everyone is a client in some form or shape: your very own colleagues, your managers, your executives, etc. It’s an interesting, and a rather fascinating experience altogether, because, amongst several other things, it always manages to keep you sharp, in your toes, about the client value you can provide , even to your peers.
  • LUIS SUAREZ  |  TUESDAY, MAY 20, 2014
    [Knowledge Management] From Adaptation into Engagement by Luis Suarez
    Regardless of the organisation or the management layer. So, instead of driving the adoption  of middle managers from the European Commission, we talked about business purposes and how social technologies could act as a rather valuable and unprecedented enabler towards achieving a certain number of goals. 'Language matters. You see?
  • LUIS SUAREZ  |  MONDAY, MAY 19, 2014
    [Knowledge Management] Relentless Networking and the Power of Now
    'Even though I am now an independent freelancer working as a trusted advisor to clients around Social Business and Digital Transformation, after 17 years of corporate life at IBM , there are  still some things that I guess don’t change much, or, at least, not as fast as I would have hoped for. At least, not yet. Goodness! Relentless networking.
  • NIGEL PAINE  |  FRIDAY, MAY 16, 2014
    [Knowledge Management] Personal Knowledge Mastery. From Scratch with Harold Jarche
    'listen to ‘From Scratch #8 Personal knowledge management’ on Audioboo. It was a pleasure catching up with Harold in Sydney Australia. It is Autumn here, not summer as I claim in the interview. What was I thinking of! Just the excitement of talking to a world class expert in this field, and many more.
  • HAROLD JARCHE  |  TUESDAY, MAY 13, 2014
    [Knowledge Management] AITD National Conference 2014
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. AITD: And can you tell us a little about your Personal Knowledge Management workshop?
  • LUIS SUAREZ  |  THURSDAY, MAY 8, 2014
    [Knowledge Management] Wear Sunscreen When Looking Up
    'Wear Sunscreen  is perhaps one of those extremely rare video clips with a rather strong, inspiring and incredibly humanising message  one could bump into and that, throughout the course of the years, it gets better and better. Just like wine, it gets better as we age. Well, I am not too sure about you, but I have been looking up. And trying hard.
  • LUIS SUAREZ  |  WEDNESDAY, MAY 7, 2014
    [Knowledge Management] Why I Fired Myself from IBM
    Don’t Wait to Be Picked ”, where she comes to reflect on, perhaps, one of the main expectations from knowledge workers in today’s workplace: being validated and waiting to be picked up. Once you have been exposed to a layoff, even if you manage to escape it, you know that things will never be the same. Maybe. don’t know. No problem.
  • LUIS SUAREZ  |  TUESDAY, MAY 6, 2014
    [Knowledge Management] Why I, Too, Killed My LinkedIn Account
    'Back in the day, when I was just getting started with my early days around social computing evangelism, I must confess that I used to think that people who didn’t have a social profile in all of the major social networking tools out there just didn’t get it. You know, you had to have a profile out there all over the place. Silly Silly me. You see?
  • LUIS SUAREZ  |  FRIDAY, MAY 2, 2014
    [Knowledge Management] The Trials and Tribulations of an Independent Freelancer – The Path to Self-Discovery
    Who would I reach out to connect and learn, to cooperate and collaborate, to share our collective knowledge and provoke those wonderfully delightful serendipitous knowledge discoveries that make “ coming to work ” every morning a real treat and a privilege?! So I guess I am well overdue an update, don’t you think? My home. Our network. Who
  • CLARK QUINN  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] Learning Quotient?
    'I had the good fortune to be invited to the Future of Work event that was held here in Silicon Valley two weeks ago, and there were four breakouts, one of which was on learning and knowledge management. You can guess which one I was on (though tempted by the leadership and culture one; there was overlap). meta-learning strategy
  • CHARLES JENNINGS  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] What Does the Training Department Do When Training Doesn’t Work?
    In the words of a famous English football manager “it’s much, much more important than that”. Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.
  • HAROLD JARCHE  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] Organize for Complexity
    We call this “disciplined practice” Fads like business analytics, knowledge management, and big data will never make organizations fit for complexity. This is why I now call PKM: Personal Knowledge Mastery ; to separate it from much of the traditional practice of  knowledge management.
  • HAROLD JARCHE  |  TUESDAY, APRIL 29, 2014
    [Knowledge Management] What have we learned so far?
    'What have we learned so far about personal knowledge mastery? Personal Knowledge Mastery ( PKM ): A set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Personal Knowledge Management is not linear. Participant comments on adopting a PKM process. Other comments.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 16, 2014
    [Knowledge Management] Ten Years, Ten Thoughts
    The mainstream application of knowledge management and learning management over the past few decades was mostly wrong; we over-managed information, knowledge and learning because it was easy to do. Here are some highlights, representing one thought per year. Working in the network era is a constant dance. Books
  • BETH KANTER  |  TUESDAY, APRIL 15, 2014
    [Knowledge Management] Learning is the Work
    If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. She explained that “learning or teaching the old” is about training, knowledge transfer, and structured, directed learning. Organization. Gender.
  • MARTIJN LINSSEN  |  TUESDAY, APRIL 8, 2014
    [Knowledge Management] Waking up.
    Nevertheless, in my narrow field of knowledge management, for specific firms, something interesting is happening. ’ They are realizing that humans are not resources, information is not knowledge, and processes are fundamentally flawed guesses about the future. 'I think we are waking up. One caveat before I go further.
  • BETH KANTER  |  WEDNESDAY, APRIL 2, 2014
    [Knowledge Management] Organizational Amnesia, Accountability Buddies, and Other Things I learned at the Grant Managers Network Conference
    In mid-March,  I had a whirl wind day at the Grant Managers Network Annual Conference where I did the following: Panel Session :   Outcomes, Impact, and Communication with Roberto Cremonini and Danette Peters. Unfortunately, organizational memory is short, and without a way to capture knowledge and  learning, they become lost. GMN2014.
  • DAVE SNOWDEN  |  THURSDAY, MARCH 27, 2014
    [Knowledge Management] So what are we about?
    In keeping with that philosophy we seek to move on from the case-based approach that dominates social and management science, shifting to a model in which theory and practice coevolve to create effective and resilient solutions to intractable problems in both government and industry. Just to be clear, this is very much a first draft.
  • LUIS SUAREZ  |  WEDNESDAY, MARCH 26, 2014
    [Knowledge Management] The Humanity of the Web: Reflections of a Social Computing Evangelist
    That was the time when I realised the key, paramount role that technology and the Web would play in helping us collaborate and share our knowledge much more effectively in the workplace. How hoarding and protecting your own knowledge would be very limited in the long run. mean, could you possibly imagine a Life Without the WWW today ?
  • LUIS SUAREZ  |  TUESDAY, MARCH 25, 2014
    [Knowledge Management] The Therapy of Blogging While Showing Off Your Ideas Out in the Open
    'You may have noticed how over the course of the last few days I haven’t had much of a chance to blog over here. And it is not because things may well be so incredibly hectic that I wouldn’t have enough time for it. Quite the opposite, actually. Is it still a blog? Should blogs have comments turned off by default and still be called a blog? Awesome.
  • HAROLD JARCHE  |  MONDAY, MARCH 24, 2014
    [Knowledge Management] Absorbing complexity with PKM
    One of the most spectacular possibilities that social technologies offer is that our individual creativity and knowledge is exponentially expanded by connecting to our personal networks – both within and outside organisational boundaries. Sense-making is acting on one’s knowledge. 'Have you ever heard of the Law of Requisite Variety ?
  • HAROLD JARCHE  |  FRIDAY, MARCH 21, 2014
    [Knowledge Management] Management is for suckers
    Management is a skill, it’s not a career path.” “A goal [of promoting personal knowledge management] was not only to avoid silos in Domino’s but to ensure that Domino’s didn’t silo themselves from other organizations.” In the social era, what creates scale is trust.”
  • HAROLD JARCHE  |  THURSDAY, MARCH 20, 2014
    [Knowledge Management] Scaling knowledge
    Organizations that deal with complex knowledge and require creativity from workers need looser hierarchies to maintain flexibility in dealing with changing situations. When the sharing of knowledge becomes one of our primary work activities, we have to be careful how we think about growth and management. ConnectedEnterprise PK
  • LUIS SUAREZ  |  TUESDAY, MARCH 11, 2014
    [Knowledge Management] The Future of Collaboration Lies in Human Resources AND Management’s Hands
    'A few weeks ago I put together the attached article for CMSWire  where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. It’s a human trait. Effectively.
  • LUIS SUAREZ  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] The Trials and Tribulations of an Independent Freelancer – Your Online Bio Profile and Digital Footprint
    Well, because if you ever manage to make your network(s) successful, there is a great chance that you would be as well. 'It’s been a month since I last posted a blog entry over here and I am sure plenty of you folks out there may be wondering what I have been up to and everything, right? One human at a time. upload fully complete now!),
  • HAROLD JARCHE  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] A simple approach to KM
    'Knowledge management (KM) does not have to be a major enterprise effort. But the lack of KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. This will reflect implicit knowledge more so than the other two levels, and individuals can share their PKM as they see fit.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 21, 2014
    [Knowledge Management] Knowing what we know
    'Friday’s Finds: @CelineSchil l – “ We’ve hired & promoted generations of managers with robust analytical skills & poor social skills, and we don’t seem to think that matters.” Liz Ryan: ‘If You Can’t Measure It, You Can’t Manage It’: Not True – Forbes.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 20, 2014
    [Knowledge Management] 2497 and counting
    For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and  management in networks. What will you have learned during that decade?
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 12, 2014
    [Knowledge Management] Complex knowledge
    'Last week I spent several hours each day, for four consecutive days, trying to share complex knowledge. had my understanding of communities of practice, personal knowledge management, leadership, and innovation that I wanted to share. These visual metaphors accelerated our knowledge sharing. wikimedia.org.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 10, 2014
    [Knowledge Management] The Seek > Sense > Share Framework
    Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Once is not enough, as most parents know.
  • LUIS SUAREZ  |  SATURDAY, FEBRUARY 8, 2014
    [Knowledge Management] Let The Next Adventure Begin – The With Whom (#CAWW)
    As the network grows, the benefits to our client grow exponentially” You can probably notice how excited I am for being part of such an amazing network of incredibly knowledgeable and generous people all around. “ Imagine a company without managers or employees but a ton of leadership. That’s right! know, I know.
  • LUIS SUAREZ  |  FRIDAY, FEBRUARY 7, 2014
    [Knowledge Management] Let The Next Adventure Begin – The What Next (The System of Me)
    He also has got a very interesting and noble approach towards replacing will-power with knowledge , towards replacing that same will-power with habit. Knowledge Management, Learning and Org. Change Management (Org. 'After yesterday’s blog post, I guess today’s the one everyone has been waiting for. elsua.
  • HAROLD JARCHE  |  MONDAY, JANUARY 27, 2014
    [Knowledge Management] Social Learning Handbook
    But both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. It’s all about people. It is also difficult to transfer.
  • EUEN SEMPLE  |  THURSDAY, JANUARY 23, 2014
    [Knowledge Management] The perils of professionalism
    When my boss asked my at the BBC if I would be OK with the job title of Director Of Knowledge Management my response was "You can call me what you like so long as you continue to pay me". 'I have often found it challenging when someone introduces themselves to me as "a professional communicator". am neither of those things.
  • DAVE SNOWDEN  |  MONDAY, JANUARY 20, 2014
    [Knowledge Management] 2014 Education + Sydney ALERT
    As I said the four days are stand alone and there is a brochure , but to give you an idea of how it works: The opening day is suitable for anyone, including senior management (who can just turn up for the first half day). There is a basic overview of SenseMaker® from a management perspective in the first half day.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 19, 2014
    [Knowledge Management] Six roles of network management
    'If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. Perhaps some day it will be.
  • HAROLD JARCHE  |  TUESDAY, JANUARY 14, 2014
    [Knowledge Management] Management in Networks
    It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing freely without direct reciprocity. forecasting. planning.
  • HAROLD JARCHE  |  MONDAY, JANUARY 13, 2014
    [Knowledge Management] Riding the Current by Finding the Right Crew
    'In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization. They are like mavens. Books PKM
  • HAROLD JARCHE  |  SUNDAY, JANUARY 12, 2014
    [Knowledge Management] PKM Roles
    'I like to frame personal knowledge management as a combination of seeking knowledge, making sense of it, and sharing it with others. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 29, 2013
    [Knowledge Management] Talking about the Network Era
    Professional knowledge distribution will move away from institutionalized business schools into networked communities of practice. Self-instruction, the basis of personal knowledge management , will be a requirement in a growing number of peer-to-peer networks. Spying on entire populations is another network era phenomenon.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 26, 2013
    [Knowledge Management] Best of Friday’s Finds 2013
    Managing is a waste of time. Knowledge Leadership in the Era of Convergence – via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. like W.L.
  • DAVE SNOWDEN  |  FRIDAY, DECEMBER 20, 2013
    [Knowledge Management] Peer to peer knowledge flow
    'I promised yesterday to talk about peer-to-peer knowledge flow. Removing mediating layers of interpretation reduced the dangers of misunderstanding; the same applies to knowledge flow. Knowledge management has taken a route over the years of increasing summarisation to reduce the reading load of key knowledge workers.
  • JAY CROSS  |  THURSDAY, DECEMBER 19, 2013
    [Knowledge Management] The year’s top posts on Working Smarter
    The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013   DAN PONTEFRACT   |  MONDAY, NOVEMBER 18, 2013.
  • HAROLD JARCHE  |  MONDAY, DECEMBER 16, 2013
    [Knowledge Management] PKM and MOOC
    If we think of the MOOC as a vehicle for shared understanding, and not content delivery, it becomes the collective equivalent to personal knowledge management. When adults design for children they have a tendency to dumb things down. m afraid that the answer continues to be: ‘Nothing,‘ at least for the moment. – Tony Bates.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 15, 2013
    [Knowledge Management] PKM is making sense of complexity
    'This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. Sense-making is acting on one’s knowledge. agree.
  • DAVE SNOWDEN  |  TUESDAY, DECEMBER 10, 2013
    [Knowledge Management] Language is the master of man
    spend a lot of time trying to explain to knowledge management people that the term cannot be rescued from its status as a subset of IT and/or a focus on codification and information. 'There is an interesting phenomena at the moment in that various people are trying to define themselves either by, or against Cynefin. Cynefin
  • JANE HART'S PICK OF THE DAY  |  SUNDAY, DECEMBER 8, 2013
    [Knowledge Management] The ideal Christmas present for your staff.
    Personal Knowledge Management. 'Are you are looking for a Christmas present for one of your staff? Then why not give them a gift voucher that can be redeemed for a place of their choice on one of the pubic online workshops facilitated by Harold Jarche or me at The Connected Workplace Consultancy in 2014. 6 - 31 January 2014. Online.
  • MARTIJN LINSSEN  |  FRIDAY, DECEMBER 6, 2013
    [Knowledge Management] A Wedding and a Funeral – Reflections on a Portfolio Life
    My business relationships are richer because I can talk about something other than knowledge management and business transformation – some days I actually manage to sound human. 'Please forgive me for having not blogged, but life should be allowed to intrude. Oh, I am also grading papers and final exams these days.
  • JANE HART'S PICK OF THE DAY  |  SATURDAY, NOVEMBER 30, 2013
    [Knowledge Management] My daily PKM routine (practices and toolset)
    'I was recently asked how my own use of social media fits onto Harold’s Personal Knowledge Management framework. So I came up with this diagram which shows my own daily PKM routine
  • JANE HART  |  SATURDAY, NOVEMBER 30, 2013
    [Knowledge Management] My daily PKM routine (practices and toolset)
    'Harold Jarche is a leading authority on Personal Knowledge Management, which he describes as a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. Social learning
  • STEPHEN DOWNES: HALF AN HOUR  |  MONDAY, NOVEMBER 25, 2013
    [Knowledge Management] Notes from Centre Jacques Cartier seminar on MOOCs, Lyon, France
    started with cMOOCs, evolved to xMOOCs (knowledge transfer) - easy to access, minimal costs, high-quality content - "nobidy would expect to take an exam after watching the history channel" - all for MOOCs if they are not designed to undermine HE system - But - massive non-completion rates - but if they''re not after a qualification, who cares?
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 14, 2013
    [Knowledge Management] Connected leadership is not the status quo
    In networks, anyone can show leadership, not just those appointed by management. This is succinctly explained in the definition of wirearchy : a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. 'What is connected leadership?
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 13, 2013
    [Knowledge Management] Only people can let knowledge flow
    'The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Helen Blunden neatly sums up what can happen to those who freely share their knowledge.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 6, 2013
    [Knowledge Management] Solo change agents set you free
    'Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace.
  • CLARK QUINN  |  TUESDAY, NOVEMBER 5, 2013
    [Knowledge Management] Performance & Development
    For execution, we have training, performance support, performance coaching, assistance from others by cooperating, and self-designed or acquired support as part of personal knowledge management (PKM). My first take was that training and development wasn’t enough. I was trying to find the elements that contribute to each.
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 4, 2013
    [Knowledge Management] Structuring for the network era
    Taylor’s Principles of Scientific Management (1911) are still the basis for most of our current management systems. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with  management  alone. The duty of being transparent in our work and sharing our knowledge rests with all workers.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 29, 2013
    [Knowledge Management] PKM in 34 pieces
    SEEK: The Five forms of filtering by Tim Kastelle are a good way to understand how to approach the digital surround and our way to seeking new knowledge. Judgement Filters: Naive filtering is what too often happens in our knowledge searching. James Mangan, in his 1936 book, You Can Do Anything , looked at 14 Ways to Acquire Knowledge.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 27, 2013
    [Knowledge Management] Pushing and Pulling Tacit Knowledge
    The knowledge gained is an emergent property of all sense-making activities. These are examples of Pushing knowledge, adding value for oneself, that may in the future be useful for others. Knowledge can be Pulled by those seeking answers. 'Sense-making is where the real personal value of PKM lies. The
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 25, 2013
    [Knowledge Management] Social filtering
    In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. For me, two weeks is a good interval.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 21, 2013
    [Knowledge Management] Shifting responsibility by taking responsibility
    Knowledge workers collectively make the relationship capital that creates value in the network era. They need to be not just knowledgeable, but creative as well. Knowledge workers need to take control of their networked learning. We need to build our own knowledge networks; seeking out others, sense-making, and sharing.
  • JANE HART'S PICK OF THE DAY  |  THURSDAY, OCTOBER 17, 2013
    [Knowledge Management] Einstein on Knowledge Management
    'For a great infographic on what Einstein thought about knowledge management take a look at my latest post on my Learning in the Social Workshop blog
  • JANE HART  |  THURSDAY, OCTOBER 17, 2013
    [Knowledge Management] Einstein on Knowledge Management
    'In What did Einstein know about Knowledge Management, Chris Collinson posts his top 10 favourite “Einstein on Knowledge Management” quotes, and also links to this infographic by IQmatrix on Visually, which mindmaps most of the quotes plus others. [.]. Social learning
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 13, 2013
    [Knowledge Management] Sense-making for success
    Even so-called knowledge workers were being regularly downsized, as the corporations called it.  Whether you call yourself a knowledge artisan or are just trying to keep up with your profession, you have to take charge of your own learning and development. 'image by @gapingvoid. Work was getting more complex. 
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 9, 2013
    [Knowledge Management] Future of work is complex, implicit and intangible
    'The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. Today, intangible assets are over 80% of current market value. Human Capital: 2,000 employees.
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 6, 2013
    [Knowledge Management] PKM Workshop 2013
    'There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Learning is the work
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. Research shows that sharing complex knowledge requires strong interpersonal relationships.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Why do I need KM?
    ” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 30, 2013
    [Knowledge Management] Make it relevant
    Spend more effort on getting influential people, especially senior management, to model the behavior. This is why I am not the most popular person amongst LMS vendors , as I believe the underlying principle of learning management systems is in direct conflict with collaborative and cooperative work. Start small. Make it safe.
  • ROSS DAWSON  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Exploring the future of investment management
    'Last week I was in Amsterdam for the International User Community Meeting of SimCorp, a leading provider of software for the investment management industry. gave the keynote on the Future of Investment Management and ran a half-day Executive Master Class on Creating the Successful Organisation of the Future.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Why PKM?
    This helps me get my ideas together, in a more manageable format than a full-length paper. Knowledge Management for Decision Memories. With a searchable knowledge base of thousands of blog posts and social bookmarks, all curated by me, I can see the value of PKM every day. think of it as a short-term memory helper.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 17, 2013
    [Knowledge Management] Seeing What Others Don’t – Review
    Too often in organizations, management only focuses on reducing errors, Klein cites the overemphasis on practices like Six Sigma over the past 30 years as being detrimental to overall innovation; “Six Sigma shouldn’t be abandoned, it needs to be corralled.” We have stories that we use to explain why we do things.
  • DAN PONTEFRACT  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Should Employees Schedule Time To Be Social?
    asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice” (MIS Quarterly Vol. 1, Special Issue on Information Technologies and Knowledge Management (Mar., 29, No.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Working the Past – Review
    have become professionally interested in institutional memory , story-telling and decision memory , as well as how these are connected to knowledge management and how knowledge-sharing frameworks can be developed. 'Maintaining a useable past takes work. Linde at first wondered if the book was more for show than use. Books
  • HAROLD JARCHE  |  FRIDAY, SEPTEMBER 13, 2013
    [Knowledge Management] Friday’s Finds 201
    Knowledge Management is not mere dissemination: KM should be conceived less as a purely technical information-based area and more as a communication and behaviour-change area, because putting knowledge to practical use needs a certain degree of behaviour change on both sides. 'Friday’s Finds: “ Trust only movement.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 12, 2013
    [Knowledge Management] Discerning with whom and when to share
    'Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. put my tea down. Nothing new here. Doubt me? What then?
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