Learning is and forever will be, part formal, part informal and part social. With the employee’s increased productivity and competence in mind, rather than starting with Level 1 of Kirkpatrick’s Model – reaction – start first with an end goal to achieve overall return on performance and engagement (RPE). Reprinted here with permission. MORE >>

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). Sensing is how we personalize information and use it. MORE >>

In the book Informal Learning: rediscovering the natural pathways that inspire innovation and performance , Jay Cross draws a parallel between the development of: 1) Bands, 2) Kingdoms, and 3) Democracies. 1) One on One, 2) Classes & Workshops, and 3) Informal learning. Related posts: Informal Learning & Performance Technology. MORE >>

Official channels are competing with an expanding number of informal communications. Training alone cannot address the wide variety of informal learning needs of workers. We know that informal learning happens all of the time but often the best answers or experts are not connected to the person with the problem. Complication. MORE >>

Last night, I had a breakthrough:  I realized that personal productivity is the new dieting. Personal productivity has followed the same path. century ago, middle class Americans didn’t have many options or much information. Personal ProductivityHere’s what I mean. Lack of demand. That’s tougher. MORE >>