Steve Denning

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The Reinvention of Management: Part 3: From controller to enabler

Steve Denning

Among the most important changes being proposed are five basic shifts in management practice: 1.       3.    

Reinventing Management: Part 5: From value to values

Steve Denning

When information is continuously visible, people can see at a glance where things stand. Public display serves an information radiator. 2.     

Q&A With The Authors of A New Culture of Learning

Steve Denning

By STEVE DENNING. The economic future of the country depends on how well we educate our children. Answers are easy to assess or verify. Do you agree?

Reinventing management Part 7: Implementing the transition

Steve Denning

The willingness to share information with everyone enabled people to adapt on a daily basis to what was happening. Part 4.

The Leader's Guide to Radical Management: Leading change? Start.

Steve Denning

First, diagnose the problem right. Main | My New Years Resolutions » December 22, 2010 Leading change? love the idea of leading with your heart.

The revolution brewing in the world of work: Q&A with Rod Collins

Steve Denning

With the digital revolution and the dramatic increase in the flow of information, customers are no longer passive recipients of corporate offerings.

Wal-Mart: Flying Blind With Missing Instruments

Steve Denning

Suppose you know that the air traffic controller is equally lacking access to any information about the altitude of the planes it is controlling?

Let’s Celebrate Dilbert-Style Management? Huh?

Steve Denning

That’s because the customer has information. Image via Wikipedia. Evidence-based management? Its conclusions? Yes, top-down is bad. No longer.

Part 4: Measuring The World’s Most Neglected Competitive Weapon: Time

Steve Denning

It analyzes the flow of materials and information currently required to bring a product or service to a customer. wasn’t happy. I was delighted!

Don’t Blame Green For GE’s Problems

Steve Denning

It was a way of managing that worked reasonably well, decades ago, when the marketplace was dominated by a few oligopolies (customers lacked both options and information about the options) and most work was semi-skilled work. You make a game of it; you field the best team and weed out the weakest. Does this make any sense? GE has a problem.

Another advantage of social media conversations

Steve Denning

actually sparked an interesting conversation. The moment you are bored you are off somewhere else. Bored with the conversation?  No harm done.

Are social media killing real conversation? An antidote from John.

Steve Denning

An information exchange of words; the only currency of social media. » January 11, 2011 Are social media killing real conversation?

An introduction to Steve Denning's blog: Rethink

Steve Denning

Other key posts include: The principles of radical management enable you to see immediately what’s wrong with Google’s almost universally admired mission of “organizing the world’s information” and see why it is leading Google astray. My daily blog, Rethink, has moved to: [link]. You can follow those blog posts here. Measuring implementation.

Measuring What Matters: From Outputs to Outcomes: Part 2

Steve Denning

Computers are wonderful things, but when information is stored on a computer, it is available only when it is actually accessed and then usually only one person at a time. Moreover once the information is in the computer, it tends to become a formal, fixed artifact, with all the risk of generating magical thinking that the plan is reality.

BOOK REVIEW: Tell to Win by Peter Guber

Steve Denning

Embed the important facts and information inside your story while rendering an emotionally resonant experience.  real book. That’s the usher.”.

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The Leader's Guide to Radical Management: My Predictions for 2011

Steve Denning

This is like putting social networking on steroids for people selling information and knowledge. Politics will be dominated by gridlock.

The Leader's Guide to Radical Management: Leading vs. Managing: A.

Steve Denning

To manage means to bring about, to accomplish, to have charge of or responsibility for, to conduct. The distinction is crucial." Please try again.

The Leader's Guide to Radical Management: Reinventing education.

Steve Denning

In this world, teaching by transfer of information doesn’t work well. The evidence is well-known and summarized in my post earlier this week.

The Leader's Guide to Radical Management: How do you grow a.

Steve Denning

One dimension is simply informing people of what you have to offer. These aren't the only questions, but they can get us started. 1.

When Banks Set The Questions, Will They Pass The Test? Duh!

Steve Denning

Eisinger writes about the informal stress of US banks now under way: Of course, banks ought to have a good idea of the results. Great article by Jesse Eisinger in the New York Times: A Test Where the Banks Had the Questions and the Answers. They came up with the questions — and the answers. The Fed just vetted them.

From Outputs To Outcomes: Part 5: Measuring Customer Delight in Real Time: Social Media

Steve Denning

When customers know everything, it becomes important that management be equally informed, particularly when customers have the ability to videotape the experience and transmit it potentially to millions of other customers. Image via CrunchBase. Today the focus is on measuring customer delight in real time: social media. 1. More details here.

Gasp! Machines Still Can’t Think!

Steve Denning

Customers were bored or frustrated by it and, once they had a choice and had better information, they switched their allegiance to those who would treat them like people. The 20 th Century can be seen as a determined effort to run the world as if people were things. Organizations produced outputs. Does Watson think? To learn more.

Pulling informal learning

Harold Jarche

Informal learning is mostly Pull. Informal LearningTake a look at these 8 demand-side knowledge management principles by Nick Milton.

Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Format.

Informal learning is

Harold Jarche

Stephen Hart has a good series of quotes on informal and social learning on his website. Informal Learning

Informal rule of thumb

Harold Jarche

According to Gary, as much as 95% of workplace learning is informal. Informal LearningShe found it rather useless. Wikipedia.

Informal learning, the 95% solution

Harold Jarche

Tweet Informal learning is not better than formal training; there is just a whole lot more of it. Informal Learning

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. Informal Learning – the other 80%. Execution is the goal.

Informal Learning Research Report

Jane Hart

The main informal learning activities […]. Social learning

I wouldn’t call it informal learning

Jay Cross

If I had it to do over again, I wouldn’t call it Informal Learning. Informal Learning People learn by doing. Picasso.

Don’t drink the informal learning snake oil

Jay Cross

fear that charlatans and dummies are taking informal learning down the same road. An Informal Learning Sequel? The Tragedy of eLearning.

Controversy over Informal Learning

Jay Cross

When the book on informal learning came out, nay-sayers attacked me as some kind of loony. Can informal learning do any worse? Not much.

Want Results? Champion the Informal

Jay Cross

We have an information explosion. first heard about informal learning was at a conference in Orlando, Florida, a dozen years ago.

Informed consent for human sensors

David Weinberger

Friend (CEO at that same outfit) write about a project in which users of a health monitoring app have given informed consent to have their data made available to other researchers. How to get informed consent via an app? The post Informed consent for human sensors appeared first on Joho the Blog

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Fuelled by Informal learning

Harold Jarche

This interconnected world sure makes it easy to learn informally though. Informal LearningThe core is then placed in the pressure vessel.

Information is the opposite of information

David Weinberger

The ordinary language use of “information” in some ways is the opposite of the technical sense given the term by Claude Shannon — the sense that kicked off the Information Age. ” The more surprising the news is, the more important the information is. “I got some information today.

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Informal learning is a business imperative

Harold Jarche

Supporting informal learning and helping connect tacit knowledge in the enterprise are now business imperatives, not just something extra.

The right information is not enough

Harold Jarche

Fallacy: If you give the right information, to the right people, at the right time, they will act accordingly. SocialLearning Technology

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The Masterclass on Informal Learning

Jay Cross

Your organization has decided to tilt in the direction of informal learning. Introduction to informal learning. So now what do you do?

Reconciling Formal and Informal

Clark Quinn

Now, let’s move on to informal learning, as this is where, to me, we have a conflict. They’re answers, not courses. design social