David Gurteen

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Blog Post: From information to conversation - We have to talk!

David Gurteen

Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. Because any information can mean a variety of things, meaning cannot simply be discovered. We have to talk!

Twitter as a tool for Personal Knowledge Management

David Gurteen

agree! I see three key benefits of using Twitter: It lowers resistance to sharing information. By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. Credit: Eric Mack. And follow me.

Blog Post: Clay Shirky on Cognitive Surplus

David Gurteen

Media Information It goes on to catalog the means and motives behind these new forms of cultural production, as well as key examples.

Blog Post: Facts don't necessarily have the power to change our minds.

David Gurteen

Worst of all, they can lead us to uncritically accept bad information just because it reinforces our beliefs. This reinforcement makes us more confident we’re right, and even less likely to listen to any new information. By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective.

Blog Post: Why we need to talk

David Gurteen

Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. The same event means different things to different people and just getting more information will not help them.

Blog Post: What makes a powerful question?

David Gurteen

But are questions that solicit simple informational answers powerful questions? By David Gurteen In my work on Conversational Leadership I am researching and thinking about conversation and a big part of that work is about the power of questions to trigger meaningful conversations. So the question I have been asking myself is. Clearly not.

Blog Post: Knowledge Sciences Symposium: St. Bonaventure University October 8-9

David Gurteen

You will find more information in the press release and you can register here. By David Gurteen It is not very often I get invited to speak at a KM conference in the US. think the last time must have been KM World in 2007, so I am really delighted to be speaking at the Knowledge Sciences Symposium at St. hope to get to see a few old friends.

Blog Post: Gurteen Knowledge Tweets: July 2015

David Gurteen

The Seven Ages of Information & Knowledge Management by David Skyrme [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. The Strategic Importance of Conversations [link]. Maybe better [link] /not so sure.

Blog Post: Cloudy with a hint of fog

David Gurteen

Someone remarked that there is a kind of trade-off between gaining increased machine help and losing our privacy and control over our own information. Until Edward Snowden enlightened us, how much did we understand about how those trade-off were handing vast amounts of information about us to the security organisations? Conrad Taylor.

Blog Post: On data, information, knowledge and wisdom

David Gurteen

By David Gurteen. Here is a little bit of reading for you. have started with Patrick as I think he provides a very balanced view of the concept.

Blog Post: Dilbert pokes fun at Knowledge Management

David Gurteen

Media Information By David Gurteen Everyone loves Dilbert. You may find a lot of other interesting stuff there too. Enjoy!

Blog Post: Facts are free

David Gurteen

Two messages jumped out at me: "Society no longer cares how many facts we can memorize because in the information age, facts are free.".

Blog Post: If traditional incentives can have a negative impact, what's the workaround?

David Gurteen

Media Information: In this interview at KM India , I was asked for my views on "Incentivizing Knowledge Management". By David Gurteen.

On Incentivizing Knowledge Management

David Gurteen

Media Information By David Gurteen Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities.

Blog Post: Why are so few KM events done over the web?

David Gurteen

This can either be done at the outset, in a planned way and informative way, or it will happen latter in an unplanned and disruptive way. By David Gurteen A month or so back Matthew Loxton started a discussion on the Gurteen Knowledge Community Group on Linkedin by asking the question "Why are so few KM events done over the web". link].

Blog Post: Hot knowledge tweets: February 2011

David Gurteen

RT @elmibester: Call for Papers - 10th Annual Information & Knowledge Management Conference , Joburg [link] #km. By David Gurteen Here are some of my more interesting Tweets for Jan-Feb 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. 2011-02-20 14:02:15 UTC. link] #KM.

Blog Post: The two meanings of Social Business and the future of Knowledge Management

David Gurteen

One good definition, that I like, also from Quora is "The application of social principles - transparency, open information access, collaboration, participation, crowdsourcing, engagement - to the conduct of business.". By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 sense.

Blog Post: Hot knowledge tweets: January 2011

David Gurteen

From information to conversation - We have to talk! By David Gurteen Here are some of my more interesting Tweets for Dec-Jan 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. link] #km #kmers. link] #km. link].

Capitalism's Missing Link

David Gurteen

Media Information By David Gurteen I love the concept of the Social Business as defined by Muhammad Yunus. Credit: Karl Weber.

Blog Post: Improving understanding

David Gurteen

Now where did I read something recently that the critical success factor at Harvard was not innate intelligence (you need that to get there) or hard-work but the ability to network and to form study groups and learn informally and socially. She replied very excitedly that she thought it was a brilliant idea and would try it.

Blog Post: Hot tweets: October 2010

David Gurteen

Dilbert: What do you get when you combine cognitive bias with inaccurate information? By David Gurteen Here are some of my more interesting Tweets for the month of October 2010. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. David Gurteen (DavidGurteen). link]. link] #KM.

Blog Post: Update: Gurteen Knowledge Community Group on Linkedin

David Gurteen

If you are not a member, you can find more information here and register. By David Gurteen I talked about the Gurteen Knowledge Group on LinkedIn recently and how I was making it the central discussion forum for the Gurteen Knowledge Community. And if you would like to connect with me personally on LinkedIn please do so

Blog Post: August 2010: Major KM Events over next 12 months

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Online Information Conference 2010. Online Information Asia-Pacific 2011. Masterclass: Implementing a Knowledge Cafe. 25 Aug 2010, London, United Kingdom.

Blog Post: Hot tweets: August 2010

David Gurteen

Without a strategy to deliver growth or increase margins information systems will be unfocused and unused [link] #KM. Why Groups Fail to Share Information Effectively [link] #KM. Charles Jennings: Why focus on informal and social learning [link]. And if you like what you see then subscribe to my Tweets. link] #km. link] /agree!

Blog Post: Gurteen Knowledge Community Group on Linkedin

David Gurteen

You can see more information here and register , if you are not a member. By David Gurteen I have recently deleted the Google Group: The Gurteen Knowledge Forum as it was several years old and rarely used. have moved its activity over to the Gurteen Knowledge Community group on Linkedin.

Blog Post: Do your employees think speaking up Is pointless?

David Gurteen

This is where I think Knowledge Cafe format type meetings play a part: simply allow people to have informal conversations about things that matter to them - don't try to force them into a rigid workshop format or Q&A sessions. By David Gurteen I recently read an interesting article on Do your employees think speaking up Is pointless?

Blog Post: A call for mindful leadership

David Gurteen

This is how she summarises: In sum, there is no best way to do anything independent of context, so the leader cannot have privileged information. By David Gurteen I have long been a fan of Ellen Langer and reviewed her book The Power Of Mindful Learning in my August 2000 knowledge letter. The cost is that they create lemmings.

Blog Post: Excel makes a poor shared database!

David Gurteen

common way of sharing information then was to create an Excel spreadsheet and store it on a shared disk drive where people could access it and update it or to pass it around by email. Turning a spreadsheet into a Notes app was usually trivial and only took an hour or two but hugely improved the quality and accessibility of the information.

Blog Post: KM for Business: Managing successful KM projects to achieve business results

David Gurteen

This will be the third such workshop over the last few years and I will be sending out more information to those of you in the region in the next week or so. For more information please contact KMPlus Detail of the workshop is as follows: Topic: KM for Business: Managing Successful KM Projects to Achieve Business Results.

Blog Post: KM for Business: Managing successful KM projects to achieve business results

David Gurteen

This will be the third such workshop over the last few years and I will be sending out more information to those of you in the region in the next week or so. For more information please contact KMPlus Detail of the workshop is as follows: Topic: KM for Business: Managing Successful KM Projects to Achieve Business Results.

Blog Post: Alfie Kohn, children, rewards, motivation and KM

David Gurteen

Media Information: Alfie demonstrates time and time again how our thinking is screwed up when it comes to the education and raising of children. Media Information By David Gurteen I have a huge respect for Alfie Kohn and have been blogging about him since 2002! Video Playlist: Alfie Kohn. This is bad enough.

Blog Post: Alfie Kohn, children, rewards, motivation and KM

David Gurteen

Media Information: Alfie demonstrates time and time again how our thinking is screwed up when it comes to the education and raising of children. Media Information By David Gurteen I have a huge respect for Alfie Kohn and have been blogging about him since 2002! Video Playlist: Alfie Kohn. This is bad enough.

Blog Post: ADVERTISEMENT: Certified Knowledge Manager Training

David Gurteen

More Information: [link]. By David Gurteen *Certified Knowledge Manager Training*. 19 - 23 April 2010, Basel, Switzerland. Interactive 5 day workshop supported by extensive eLearning program. Workshop Leaders: Barry Hardy, Beat Knechtli, Pavel Kraus, Michael Wyrsch, Stephan Bohr, Douglas Weidner. Communities, Collaboration.

The best defintion of KM yet!

David Gurteen

This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes. By David Gurteen The best definition of KM yet and some excellent guiding principals from Dave Snowden in a recent blog post.

More news on Google Wave: Wider release this September

David Gurteen

There is a lot of interest in this product - if you haven't taken a look at it yet - I suggest you do! I am registered to be informed when it is ready and can't wait to get my hands on it In addition, Google is planning to release Wave to 100,000 users beginning on September 30th,  So register your interest.

The iPhone: always on and always on you - part of you

David Gurteen

The iPhone is NOT a phone - it is a personal information, navigation, communication and connection device. By David Gurteen A few weeks back I brought a new 3GS iPhone. Up until then I had an old Nokia handset. I had been putting off the purchase for a long time. I was happy with my dumb phone and did not see the real need for anything more.

Nick Milton: Knowledge Management is not an end in itself

David Gurteen

But to the extent that competitive advantage relies on informed decision making within the business - knowledge management has a crucial role to play. By David Gurteen If you don't already know him, I'd like to introduce you to Nick Milton of Knoco by way of a recent blog post of his: Knowledge Management is not an end in itself.

ADVERTISEMENT: A graphic design agency who produce great marketing and brand material

David Gurteen

If you would like an informal chat with regards to a forthcoming project please contact René Morency on +44 20 3355 6891 or email info@browsercreative.com.

ADVERTISEMENT: Online Master of Science in Knowledge Management program

David Gurteen

To find out more about this program, please register to attend the next online information session: 7pm (GMT +8 hours), 5th May 2009. For more information, please visit [link By David Gurteen Interested in pursuing a formal qualification in Knowledge Management? Entering its 5th year of operation, characteristics of this program are.

Google Wave - an email killer?

David Gurteen

Sign up here to be informed when it is ready. By David Gurteen I hope you caught the announcement of Google Wave. Google Wave is "a personal communication and collaboration tool" announced by Google at the Google I/O conference, on 27 May 2009 and is expected to be released later in 2009.