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Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. Informal Learning – the other 80%. Goethe.

it’s not a skills gap

Harold Jarche

The lack of skills is not the main problem facing most organizations today, in spite of what many managers and executives might say. Researchers Dave Swenson and Liesl Eathington identified several factors contributing to hiring challenges, but a widespread lack of skilled workers was not one them … The Iowa researchers’ conclusion?

Net Work Skills

Harold Jarche

Tweet Imagine if we limited our conversations to only those in the same office.  We would miss out on so many learning opportunities.

Skills 119

Those hard soft-skills

Harold Jarche

Tweet Soft skills , especially collaboration and networking, will become more important than traditional hard skills. Smart employers have always focused more on attitude than any specific skill-set because they know they can train for a lack of skills and knowledge. So what are these so-called softs skills?

Informal Learning Center

Jay Cross's Informal Learning

People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know.

Pick of the Month: June 2012 – Informal learning, Yammer, collab platforms, change, and keep learning

Jane Hart

You can find more of the resources I enjoyed during the month in my 2012 Reading List.). 1 – Informal Learning. ” 4 - Change.

implementing a useful model – 70:20:10

Harold Jarche

The 70:20:10 framework is a useful model based on observations that generally, people learn 70% of what they need to do their job from experience.

PKM 106

Social and Informal Learning : Pt 3 of the Four Greatest Challenges Series

Nigel Paine

In some ways, social and informal learning can almost be seen like that. It is a fundamental part of what differentiates human beings from all other species, and yet if you went to a corporate learning conference, you would think that it had been invented two years ago and everyone was just about to implement it!

The rapidly changing workplace

Harold Jarche

8) So what have I learned that will help us change our own experience of work? Social learning will be a major part of all work.

Change 124

21st Century L&D Skills

Charles Jennings

I was recently involved in a discussion about 21st Century learning skills in one of the LinkedIn Groups. So, what’s changed?

Learning by Osmosis

Dan Pontefract

I liken learning in an organization to osmosis. Learning therefore is part art and science. At least I think it should be like osmosis.

“you simply can’t train people to be social!”

Harold Jarche

In each case, implementation has boiled down to two components: individual skills & organizational support. Face to face social activities.

sense-making with social media

Harold Jarche

What do you do to make sense of your learning? Social media are the medium by which we can make work learning, and learning work.

Big Data at Google

Jay Cross

Students in school learn to give specific answers. They memorize and parrot back explicit information. Role-Related Knowledge. “We’re looking for people who have a variety of strengths and passions, not just isolated skill sets. It’s learning ability. It’s the ability to pull together disparate bits of information.”.

Data 102

50 suggestions for implementing 70-20-10

Jay Cross

People learn their jobs by doing their jobs. Convergence of work and learning. Work and learning have merged. part 1 of 5.

Formalizing informal learning?

Clark Quinn

The Entreprise Collaborative has a new question , asking whether we can formalize informal learning.  I have to say, I don’t get the question.  To me, it’s not about formalizing informal learning so much as explicitly supporting it versus ignoring it.  For the former, tools can be used poorly or well.

Soft skills are foundational competencies

Harold Jarche

Instead, we need to think about ways to rebuilt how talent is truly developed via connections to the resources at the edge, connections to different organisational competencies that plugs their gaps, connections that increases cognitive diversity and brings about unexpected learnings et al.


Harold Jarche

This is why “perpetual Beta” informs all of my work. Informal Learning InternetTime PKM SocialLearningMark Federman.

PKM 113

We need more sandboxes

Harold Jarche

Informal learning environments tolerate failure better than schools. But people must acquire this skill somewhere.

Connecting with Communities of Practice

Harold Jarche

Tweet This month, The Learning Circuits blog asks how do we break down organizational walls when it comes to learning?

Presentation to UNCTAD's Advisory Group on "Developing skills, knowledge and capacities through innovation: E-Learning, M-Learning, cloud-Learning"

Stephen Downes: Half an Hour

Learning. In particular, we face issues of, not only literacy, but also, digital literacy, that is, the ability to actually make use of the online learning materials that are made available to you. As well, people are facing issues finding time to learn. Learning You''re probably familiar with traditional e?Learning.

The post-job economy

Harold Jarche

Learning may be the work in the network age, but that does not mean that learning will get you the work. Informal Learning Learning Wor

Training departments will shrink

Harold Jarche

For thousands of years people have developed work skills through apprenticeship. Informal Learning Learning SocialLearning Work

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Technological infrastructure for social learning. diverse learning library, made up of videos, FAQs and links to relevant information.

Network Learning: Working Smarter

Harold Jarche

The World Wide Web is changing how many of us do our work as we become more connected to information and each other. Network Learning.


Jay Cross

Learning is a social, active, and ongoing process.  From Peer Learning to “Peeragogy”. Informal Learning Web 2.0

Take off those rose coloured glasses

Harold Jarche

The other 95% was just taken care of by the informal networks in the organization. All those informal networks became hyper-connected.

It’s time to focus on your LQ

Harold Jarche

Learning is everywhere in the connected workplace. We’re not used to handling all of this learning on our own.

PKM 59

MOOCs = Skinner’s Box 2.0?

Jay Cross

The teacher will uncloak soon to reveal an interdisciplinary approach where students select what to learn from Open Education resources.

the secret of freedom

Harold Jarche

think there is probably more only because there are more sources of information. To develop these skills, questioning must be encouraged.

Shifting to Net Work

Harold Jarche

Using network skills at the local level, connected to a global support network, is one way to develop a sustainable way of life.

Working Smarter, one day at a time

Harold Jarche

Tweet Yesterday we hosted a conversation on social learning and working smarter, facilitated by the folks at Citrix and the eLearning Guild.

50 suggestions for implementing 70-20-10 (3)

Jay Cross

The 20 percent: learning through others. Learning is social. People learn with and through others. It would be 2 kids per machine.

Learning Assessment

Harold Jarche

Supervisors were asked if that graduate had performed the skill in the past six months and if so, whether the graduate was competent.

Re-reading A New Culture of Learning

Jay Cross's Informal Learning

A New Culture of Learning by John Seely Brown and Doug Thomas. These paragraphs lept out and grabbed me: Peer-to-Peer Learning.

After-Christmas Sale: Informal Learning

Jay Cross's Informal Learning

New Year’s Resolution: Use informal learning to improve organizational performance in 2010. Chapter 2: A Natural Way of Learning.

How to shorten time-to-proficiency

Jay Cross

Workers master a skill by starting with the basics, the bulk of which is formal and explicit. Complexity Informal Learning


Harold Jarche

Knowledge – connecting information to experience (know what, know who, know how). Customization (describing information in context).

PKM 51

The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. It’s a handy framework to keep in mind, particularly when someone mistakenly thinks all learning is formal.

Informal Learning 2.0

Jay Cross

Yesterday on video I heard myself stumbling to describe the April 21 session of Corporate Learning Trends & Innovation. It won’t last.