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Puppetry of the Meanest

Dan Pontefract

Corporate bullies. I’m fed up with them. In 2006, Sarah J. Tracy, Pamela Lutgen-Sandvik and Jess K. To me, it’s another term for ‘command and control’.

Rethinking the Work of Leadership

Dan Pontefract

Through focus groups, interactive online polling and voting, the 1,000 were whittled down to a final four. It is a social function.

Five Uses for Virtual Worlds in the Workplace

Dan Pontefract

It was formerly known as Web.Alive, and although I’m not a fan of the name change, that’s about the only negative comment I have with the product.

Try Implementing Flexible Work Options to Increase Employee Engagement

Dan Pontefract

The study included focus groups and quantitative research to compare office resident, home, and mobile knowledge workers.

Who Are Our Students? Bridging Local and Global Learning Communities

Stephen Downes: Half an Hour

After some focus groups and research with his students, some themes emerged. networking, small groups, projects, etc.

Five Uses for Virtual Worlds in the Workplace

Dan Pontefract

It was formerly known as Web.Alive, and although I’m not a fan of the name change, that’s about the only negative comment I have with the product.

The latest on the future of journalism: where value creation means jobs

Ross Dawson

Relevance relates news to individuals or small groups of readers, often through personalisation and localisation. The Future of Journalism.

Social Media at Work

Luis Suarez

And it looks like today things are back to normal somewhat, which means, I am back to normal , too! This time around Social Media @ Work.

Do You Work With A Bully? #PinkShirtDay

Dan Pontefract

February 24th, 2016 is #PinkShirtDay. remember a period in my life as a 10 year-old when one of the neighbourhood boys was being a bully.

Context Is Everything: Online Communities

Beth Kanter

At the time, we invited Internet thought-leaders to participate in an email list discussion, focusing on interactive tools.

Google + Nonprofit Brand Pages

Beth Kanter

Robert Scoble pointed out some major problems with having only one account associated with the brand pages. Wait for maturation? Jump now or wait?

Tips 48

Learning is social, Design is not

Harold Jarche

By moving the service reps out of their isolated cubicles and bringing them together in shared work spaces, where a group of six or seven ICS staffers would be in constant contact with one another. Not focus groups. That group prefers to rely on experimental data, not designers, to guide its decisions. Not data crunchers.

Reconfiguring the world of business around the customer

Ross Dawson

No more “thinking a reflection of the moon in the pond is the sun” proxy approaches, no more focus groups, no more control samples. Actual customers. Not just across one company’s supply chain or distribution network, but “organised around the customer”. Rebuilding markets the way customers would build them is the third step.

Reddit and community journalism

David Weinberger

This was uttered, according to Jane Buckingham (and reported in a 2008 Brian Stelter NY Times article ) by a college student in a focus group. In my view, the quote would be more accurate if it read, “If the news is interesting to my social group, it will find me.&# I’ve come to love Reddit. Half-tweets. “).

[2b2k] [berkman] Alison Head on how students seek information

David Weinberger

The old days of dreading group projects are ending; satudents sometimes post their topics on Facebook to elicit reactions and help. 4. Language.

Giving Away Four Free Passes To Millennial Donor Summit 2012

Beth Kanter

This year’s study had more than 6,500 Millennials, 3 focus groups and 90 nonprofit professionals respond/participate.

SenseMaker® in marketing

Dave Snowden

It's taken a bit of time but we are starting to make breakthroughs in marketing with one expert suggesting that SenseMaker® will replace focus groups and polling, although he did add that vested interests may try and prevent that! This press release from Kline reports on the use of SenseMaker® to understand personal care products.

The real history of the ‘safe space’

Mind Hacks

Lewin drew on ideas from group psychotherapy that had been around for years but formalised them into a specific and brief focused group activity.

Steve Jobs – My Favourite Beatle

Dan Pontefract

The Fab Four; Steve Jobs, Bill Gates, George Lucas and Steven Spielberg were a band like no other. Bill, the melodic but safe visionary was McCartney.

A Lexicon of Sustainability

Stephen Downes: Half an Hour

We created a book - the focus groups came back: "Nobody knows what ''lexicon'' means." This is a summary of a talk at the Hewlett Grantees'' Meeting, San Francisco, March 25, 2015. Errors (and typos, etc) are my own. Douglas Gayeton Lexicon of Sustainability [link] Our food system is opaque. That is one of the most opaque words.

Cost 47

LinkedIn Guide for Knowledge Workers

Tony Karrer

LinkedIn e-Learning Groups) – These are some of the learning focused groups on LinkedIn. Learning Communities List – Also learning communities including some LinkedIn groups. I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. Generally 50-70%.

Experts and Authority

Stephen Downes: Half an Hour

encountered his article today via Facebook; I'm not sure whether the source of this information had any impact on its veracity. How do I know all this?

Getting Insight from Facebook Insight Requires Sense Making Skills

Beth Kanter

[link]. Sense-making is an essential workplace skill along with several others. ”- Hal Varian, Google. What does that actually mean? ” 6.

Cheap and Cheerful Audience Analysis for Nonprofits

Beth Kanter

You can then track which of these groups clicks on your ad most often, and of those clickers, who passes the test or converts most often.

A frustrated question (but answers are welcome)

Dave Snowden

One of the things I would be really interested to find out is just how much money they are spending on questionnaires and focus groups and to what effect? I've had several meetings with people in local and provincial government over the last few days. Everyone seems to know they don't work, but the orthodoxy says they have to be done.

Are brands people, my friends?

David Weinberger

They don’t have to run all their tweets through focus groups. The always thoughtful Terry Heaton [twitter: TerryHeaton ] has posted a provocative thesis, which is expressed in the post’s title: “ How Brands Can Behave as People (And Why They Should).” These rules are ethical and sensible. No gimmicks.

The Leader's Guide to Radical Management: HBR on How to Fix.

Steve Denning

If firms focus on these additional profit opportunities, they will make a lot more money and society will be better off than it otherwise would be.

MOOC Provider Panel: Coursera, Academic Partnerships, Instructure, edX

Stephen Downes: Half an Hour

What we’re hearing in focus groups is the community, the interaction. Now MOOCs are focusing institutional questions. The MOOCs are more interactive, with short videos, with activities and quizzes, lots of interactions on the discussion forums, outside in real life meeting with study groups. It’s early days. Barbara.

How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

As part of the design process,  I focus on “ real world application ” for the material I’m going to cover. BEFORE. Analysis.

Social Business Is People to People Business – The Movistar Story

Luis Suarez

Well, I think that day has arrived. Today. That social business with a success story on providing excellent customer service and support is Movistar.

Packard Foundation OE Launches Their Strategy Refresh Site

Beth Kanter

Flickr Photo by Pink Sherbet Photography. The learning in public (slides and resources here ). Learning in Public Challenges and Actions.

Notes from ALT-C

Stephen Downes: Half an Hour

"The notion of students as change agents is a relatively new concpt." -- Malcom Ryan Rachel Winston How we can shape the development of a new culture of learning by creating a new partnership between students and educators. political view of the prevailing culture 1. why NUS thinks is an ideal model 2. because it''s the right thing to do?

To Promote or Not to Promote? (…and Is That The Question?):GlobalGiving’s Experiment With Facebook Promoted Posts

Beth Kanter

”   This brave group beta tested not only the content in the book, but also the workshop curriculum that I will be teaching during 2013.

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Trainer’s Notebook: Integrating Thinking and Feedback Activities

Beth Kanter

The content focused on telling a couple of  ”campfire” stories with insights about best practices. Here are some tips.

Not Your Father’s ROI

Jay Cross

The July issue of Chief Learning Officer is now available online. Productivity in a Networked era: Not Your Father’s ROI. Look at General Motors.

ROI 61

We see dead people

David Weinberger

Mr. Shyamalan, your focus group results are in. Last night, we went to the movies, and the small crowd in the theater watched a really good trailer. People trapped in an elevator. Lights out. shriek. Lights on. Someone’s been wounded. confrontation. flash. The elevator jerks. sudden noise.

Follow-up from the Leadership Learning Community Webinar

Nancy White

Any tips or recommended resources for facilitating hybrid online/phone focus groups with smaller groups (5-15 max)? Also, any recommendations re: optimal group size for this sort of interaction? If the group is all online – you are lucky. The most challenging groups are mixed online and offline.

Reflections from NTC Plenary Panel on Innovation

Beth Kanter

Flickr Photo by Julia Smith. I had the honored of moderating a free wheeling plenary discussion on Day #3 of NTC on “ Innovation and Nonprofits.”

Insights on using crowdsourcing for marketing

Ross Dawson

It is persistent rather than a one-off survey or focus group. As I will be running a Crowdsourcing for Marketing workshop in New York this Thursday, I was keen to attend the Marketing session at CrowdConf today. They are junior filmmakers, so they want tips, contributed by veterans. The roles are changing between clients and agencies.

The poverty of modern debate

Dave Snowden

What really incensed me was the news on focus groups conducted by the Tory party. Polemic