Tools such as Lotus Connections now have social network analysis functionality embedded in the system, and other vendors are integrating similar tools.". The rise of social shopping in 2011: 7 examples of where it is going. Social media Social networks Web 2.0We are fast learning how to create "enhanced serendipity". MORE >>

Shortly after Forrester announced that Deloitte Australia’s Yammer network had won its 2011 Forrester Groundswell award in the category of Collaboration Systems. He gives an example of a second-year consultant who had come up with an innovative idea for a large client that he wasn’t sure about. Collaboration Enterprise 2.0 MORE >>

The rise of social networks , enabled by the Internet and related Web 2.0 While researching reputation capital on the Web, I came across this recently published book, Reputation Capital: Building and Maintaining Trust in the 21st Century , a compendium of the latest research on the subject from universities around the world. MORE >>

Our key message was that we did not view Linux as just another operating system any more than we viewed the Internet as just another network when we announced our Internet initiative four years earlier.  In those pre-Web 2.0 We should not be surprised that the original Web evolved into Web 2.0 MORE >>

Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.  What is the primary responsibility of a business?  Customer value is different.  MORE >>