For example, Owen Ferguson explains that experts shouldn’t design online resources for novices : The curse of the expert when it comes to online presentation is that they often decide they know better and produce a design that matches their own knowledge map – totally confusing the user. This is still new territory. MORE >>

  It is no longer enough to design products and services so that they have aesthetic appeal and perform well.  What if we could apply the tools and principles of experience design to help each of us to more effectively drive more rapid waves of learning and performance improvement by working together?  MORE >>

trying to control the whole learning process. realising that it is about measuring success not in terms of learning – but in terms of chnges in performance that results form it. These findings are of course in line with study after study that shows that most learning in the workplace happens outside of formal training. Issue is. MORE >>

Here they are working in partnership with teams and groups to help them share knowledge, experience and resources as a natural part and process of their daily work. Firstly, the red area is the traditional L&D operating area – designing, delivering and managing instruction (ie face-to-face training and e-learning). Social learning MORE >>

The term “course” is clearly inappropriate to describe an initiative that involves supporting informal learning, e.g. helping teams to establish Communities of Practice for knowledge sharing and continuous learning and performance improvement. Want to find out more? Social learning MORE >>