With The Story of Send , Google follows a single email as it travels through wires, under streets, through an ISP’s high-rise, in and out of Google’s various gear, including one of its vast data centers, and finally up a tower and out via a telco’s data system into a smartphone. It simply assumes a connection. That was in 1995. MORE >>

In 2009 Peter Tittenberger and I wrote a handbook of emerging technologies for learning. We created a supporting website (wiki) for the book. Those fine folks at University of Manitoba (motto: we’ve never met a permanent link that we haven’t made unpermanent) have deleted the wiki and the website. MORE >>

Recently, there’s been a lot of talk about informal learning, which ends up sounding like formal learning, and this can be confusing. So I’ve been trying to reconcile these two viewpoints, and this is how I’m seeing it. Each of these sees the world differently, and we need to separate these out. They’re answers, not courses. MORE >>

There are lots of “learning specialists” in organizations and they work for variously named departments. As learning specialists, I assume they are supporting workplace learning, so let me ask: If I’m sitting at my desk with a work-related problem can I call the Training Department to quickly get me up to speed? MORE >>

You're reading fresh content from Dan Pontefract at Brave New Org: For the past two and half years at my real job as the head of learning and collaboration, we’ve been early adopters of a virtual world product called AvayaLive Engage , developed by a company named Avaya. Here are five examples: 1) Coaching and Mentoring / 1-1 Meetings. 3) Induction. MORE >>