Why do I share my knowledge? Well, actually, I don’t. could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. For me, PKM is a set of practices I can use to better articulate my knowledge. It  enhances serendipity. On the contrary. MORE >>

I want to drive on the Web, but instead I’m being driven. All of us are. And that’s a problem. It’s not for lack of trying on the part of websites and services such as search engines. But they don’t make cars. They make stores and utilities that try to be personal, but aren’t, and never can be. We could only be driven. MORE >>

At UX Week 2012, Adaptive Path co-founder Peter Merholz presented a, well, provocative talk called "User Experience Is Strategy, Not Design". Peter's talk built upon some of my ideas from previous talks and drew on his own observations to assert that framing UX work as design is a misleading disservice to the work itself. MORE >>

[ Note: posted in haste with not enough workable wifi to check name spellings, etc. ]. got to be part of the studio audience watching the David Letterman show tonight, on which the sole guest was President Obama. I have a friend who works there.) It was sort of awesome. These folks are professionals. Lots and lots of professionals. No food or drink. MORE >>

Yesterday I released a first version of my Future of Work framework. think that a detailed explanation of the outline framework would be a very useful complement to the visual landscape, and I aim to provide that over coming months in a series of blog posts, videos, and other content. Click on the image to download the full framework. RELATIONSHIPS. MORE >>