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Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking.  What’s this concept all about? 

Is Design Thinking the “New Liberal Arts”?

Irving Wladawsky-Berger

Design is no longer just for physical objects, e.g. cars, bridges, shoes, jewelry, smartphones. Desirability is central to Design Thinking.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

Design has long played a major role in product innovationDesign the employee experiences, not just workflows and tools. 

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The Do’s and Don’ts of Managing Designers

Adaptive Path

Are there common personality traits among designers that should shape the way they’re managed? Design managers naturally think about what they need from their team, but  Bob Baxley , a design executive in Silicon Valley, believes it’s more interesting to consider what designers need from their manager in order to thrive.

The Science of Innovation

Irving Wladawsky-Berger

Released earlier this month, the report was developed by the MIT Innovation Initiative , launched a year ago by MIT President Rafael Reif.

The Blockchain and Open Innovation

Irving Wladawsky-Berger

Transformational innovations don’t always play out as originally envisioned. Once in the marketplace, they seem to acquire a life of their own.

Birgit Mager and the Evolution of Service Design

Adaptive Path

Birgit Mager has watched service design evolve since the mid-nineties, and has been hugely influential in its development. Ayla Newhouse [AN]: How did you arrive at service design as your path? It was very exciting for me at the time; in a way, I was trying to “design” organizations to be able to deliver excellent service.

Innovation in open online courses

George Siemens

This is a short overview of the innovations that we want to explore during the course. The innovations build heavily on community and network approaches that I and others (Stephen Downes, David Wiley, Alan Levine, Jim Groom, Dave Cormier) have used in previous open courses. Social embeddedness Social has become an abused term.

Service Design Soft Skill Builder: Empathy

Adaptive Path

fundamentally believe empathy is a foundational soft skill in design practice. And For designers, this means more than customers and users.

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Scale and Complex Systemic Innovation

Irving Wladawsky-Berger

The column addresses a fundamental question that those studying innovation have been wrestling with for years:  “Are big companies the best catalysts of innovation, or are small ones better?” There is little question that small, entrepreneurial start-ups are almost always the ones that bring to market highly disruptive innovations

Market-facing Innovation Labs

Irving Wladawsky-Berger

But, they are being reincarnated in our 21st century information economy as market-facing innovation labs, with significantly different and broader scopes than those of the original industrial economy research labs. Now, the corporate research lab is getting re-invented as a kind of market-facing innovation lab.  Not necessarily.”.

PKM and innovation

Harold Jarche

In the FastCoDesign article, How do you create a culture of innovation? The Seek-Sense-Share framework aligns with these innovation skills.

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Facilitating Innovation

Clark Quinn

While there are resources about learning design, performance support design, social networking, and more, there’s less guidance about facilitating innovation. So, first, what are the elements of innovation? design social strategy Which led me to think a wee bit about what might be involved.

Enabling Innovation – Book

Harold Jarche

When we move away from a “design it first, then build it” mindset, we can then engage everyone in critical and systems thinking. Abstract.

Innovation as a Journey into the Future

Irving Wladawsky-Berger

I recently read an excellent innovation report, - Strategic Orientations for Innovation: Chile in the 2025 Horizon. 

Innovation is not a repeatable process

Harold Jarche

Can innovation be promoted through better processes? This is how we create a culture of innovation. Innovation PKM

Revolutionary, Ordinary Innovation

Irving Wladawsky-Berger

While the Square technology is very cool indeed, Davidoff’s key point is the ordinary nature of the innovation in question. The deal not only has the potential to change the way people pay for coffee and everything else, it also shows how small innovation applied to everyday tasks may be the next new thing for venture capital.

The Innovator's Cookbook

Steven Berlin Johnson

But with innovation, there were just too many corridors--too many stories to tell, too many other writers on the subject, to do them all justice.

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

More specifically, they needed to learn how to approach problems from many perspectives and to combine various approaches to find innovative solutions.”. What then do we mean by bringing seemingly soft topics like design and creativity to business and why is it so important in today’s world? This is easier said than done. 

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Service Design Soft Skill Builder: Empathy

Adaptive Path

fundamentally believe empathy is a foundational soft skill in design practice. For designers, this means more than customers and users.

Skills 116

Transmedia Storytelling and Collaborative Innovation

Irving Wladawsky-Berger

Marketing and communications are essential when introducing a disruptive innovation in the marketplace, given the need to explain what the new initiative is all about to key constituencies including clients, analysts and reporters. The only way to satisfy their special needs is for them to do their own innovation and solve their own problems. 

A Glimpse at the Emerging Trends of Service Design

Adaptive Path

What are the big trends in service management that service designers need to know? What do you hope to leave people with after your talk?

The evolution of design to amplify flow

John Hagel

If we want to understand the importance of flows in our world, the new book Design in Nature released this week by Adrian Bejan and J. There is an imperative here:  “The constructal law is a shout from the rooftops: Everything that flows and moves generates designs that evolve  to survive (to live). The authors caution.

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Embracing Disruptive Innovations: Organizational Challenges

Irving Wladawsky-Berger

Managing a Disruptive Innovation Initiative. There are many reasons why disruptive innovations fail in large companies. 

Nonprofit Innovation Toolkits: Methods To Invent, Adopt, and Adapt Ideas to Deliver Better Results

Beth Kanter

”  It is a social innovation toolkit for those who work in the development sector. This is not the only social design toolkit.

Innovators, imitators and idiots

Harold Jarche

Friday’s Finds: “first come the innovators, then the imitators, then the idiots … you can set your watch to it.” “Sad.

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. The NRC-designed MOOC differs significantly from traditional courses. Engagement is at the core of cMOOC learning.

Culture and Design: Collective Versus Individual Progress

Adaptive Path

This collection of observations has made me realize just how deeply culture and cultural differences impact the practice of design. UX for Me.

Designing for Better Sex: In conversation with Cindy Gallop

Adaptive Path

Iran and Allison Huang, our Design intern, talked to Cindy. They asked her to inspire us with her vision for a diverse, inclusive world where technology is designed to facilitate honest human experiences and relationships. The software side is technology that is designed to bring people closer together in the real world.

Methods for Facilitating Innovation in Nonprofits

Beth Kanter

The curriculum was based on their “ Innovating for People ” design methods recipe book and “ taxonomy for innovation.”

Six characteristics supporting excellence in service delivery innovation

Ross Dawson

Last Friday, after delivering the breakfast keynote at CPA Congress in Brisbane (more on that in another post), I ran a half-day workshop at the partner offsite of a national accounting firm network on the theme of Disruption and Innovation in Professional Services. Continuous innovation. Continuous Innovation. Global sourcing.

Innovation Hubs in the Global Digital Economy

Irving Wladawsky-Berger

Disruptive innovations, - like the power looms allegedly smashed by protesting Luddites, - have been displacing human labor for the past two centuries. 

Innovation. Maybe.

Jay Cross

Change has always been a catastrophic threat to human security.” ” Peter R. Drucker. ” G. B. ” Alvin Toffler  . Clarke. Schon.

Making sense of complexity and innovation

Harold Jarche

complex system designed from scratch never works and cannot be patched up to make it work. Innovation is continuous. – John Gall.

Keynote slides: Crowds and the future of creativity and innovation

Ross Dawson

Earlier this month I gave the opening keynote at Crowdsourcing Week on Connecting the Crowd: The Future of Creativity and Innovation. Humanity.

User-Led Innovation Can’t Create Breakthroughs

Steve Denning

Equally, they cite IKEA designers who “don’t use user studies or user insights to create their products. But there’s a problem: It doesn’t work.

Innovating our way out of the industrial era

Harold Jarche

We have been designed as learning organisms. The only answer that makes any sense is innovation — a word that neither side uses properly, ever.

APIs are enabling an unprecedented flow of innovation

Ross Dawson

Below are the slides for my keynote on The Flow of Innovation. As always, note that my slides are designed to support my presentation and not to stand alone, but still may be of interest to people who did not attend my keynote. APIDays Keynote: The Flow of Innovation from Ross Dawson. Cloud Enterprise 2.0

Where innovation comes from

Jay Cross

In sum, they innovate. Steven Johnson has written a book that looks at innovation from all angles. Innovation = working smarter.

Quip: innovation

Clark Quinn

Optimal execution is only the cost of entry; continual innovation is the necessary competitive differentiator. In a time when competitors can copy your innovation in a matter of months (or less), you can’t just plan, prepare, and execute optimally any longer.  Need I say more?  Hint hint, nudge nudge, wink wink. social strategy