Social network mapping and analysis skills. Today we are not often working in the confines of boundaried communities (see Post 2) so being able to see and understand the larger network is critical. Ditto for social network mapping and analysis. Social network mapping is a skill that people need to learn. MORE >>

But when an organization is so complex, distributed and fragmented, like the NHS, you have a large gap between the senior managers at the top of the organization and everyone else performing their daily operations of delivering health services. We need to better harness the power of our 350K people networking. So, what should we do? MORE >>

The problem is that the question is somewhat complex to answer for any individual and so not something to be done lightly. Unfortunately, Chris got some flak based on his initial question. It's easy to list a set of tools. Jane Hart has done a great job collecting individual answers to what learning tools and technologies that people use. MORE >>

Are knowledge workers the new artisans of the network era? Today, knowledge artisans of the network era are using the latest information and social tools in an interconnected economy. They can be programmers, designers, writers, or any other field requiring complex skills and creativity. MORE >>

However, the "what's next" question has become more challenging recently as we've seen the rapid growth of simple and easy to deploy tools displacing more complex systems. What often happens when systems become very complex is that they begin to get replaced by simpler systems. Wiki's have exploded onto the scene. MORE >>