This includes all information and visual products, from creative writing, to photography and video, to radiological images. This type of work falls into Cynefin’s complex domain where, “the relationship between cause and effect can only be perceived in retrospect, but not in advance”. complexity WirearchyWork is changing. MORE >>

cultural change is required in the way we organize our work because of two related factors: Networks & Complexity. The cynefin model shows that emergent practices are needed in order to manage in complex environments and novel practices are necessary for chaotic ones. Tweet. Social learning is getting things done in networks. MORE >>

Tweet Much of my work is in helping organizations prepare for increasingly creative and complex work because this is where the business value is, whether in offering differentiated services in a competitive market or in advancing scientific R&D. complexityOne cannot understand the environment until one probes it. Narration of Work. MORE >>

So, once again, we go for the easy way out and, instead of figuring out what we could do to address and fix that concern, once and for all, we are witnessing how companies decide to go ahead with the blockage of the Social Web, just because they believe their knowledge workers are no longer as productive as what they should. Like Angry Birds. MORE >>

Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base.  Our main job was to figure out the business value around the Internet, what we should advise our clients to do and what new products and service needed to get developed.  MORE >>