Although I tweet links to interesting resources as I find them, and collate them in my  2013 Reading List , the important thing for me about curation is also taking some time to analyse what I’ve found to try and make sense of it all, and consider how it adds to my own thinking and practice. So here is my selection from February 2013. MORE >>

And while reading through a bunch of different resources reflecting on the implications  (That piece from Jeff Jarvis  alone is absolutely stunning and worth while reading through it on its entirety!), IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social EnterpriseTo quote her: . MORE >>

In the old days, work was mechanical; workers learned the skills and knowledge to do their jobs from training sessions and then performed their job function. Twenty-first century employees do complex, unpredictable work. Many of them will leave the human resources silo to tackle challenges in a new integrated way across the company. MORE >>

The more we pay attention to this direct relationship, and the more senior leaders do everything they can to ensure the tools, resources and opportunities are at the fingertips of these managers to assist people who are at the heart of the customer experience, the. People learn to do complex jobs by doing them. No more coddling. MORE >>

Charles Jennings reports that performance inevitably improves when managers ask their team members these three simple reflective questions: What are your reflections on what you’ve been doing since we last met. My next post will deal with the improving the 20%: Learning with others. 50 suggestions for implementing 70-20-10. MORE >>