Anecdote reports that John Kotter,  leadership guru , is accepting that methods like his 8-step process for leading change may not be effective in the face of complexity. In my last post I wrote that in an increasingly complex workplace, many of the old models are no longer useful, referring more specifically to workplace learning. MORE >>

Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization. Organizations should focus on results. MORE >>

Organizations do this all the time. Complex, new problems need tacit knowledge to solve them. Exception-handling is We cannot know what is known unless the organization, and the entire business ecosystem are transparent. Exception handling is complex work, which requires passion, creativity and initiative. Known Problems. MORE >>

Jay has an image that shows that ordered organizations need to empower their employees to deal with more complexity, while those in chaos need to gain alignment in order to get out of chaos. Complexity is becoming the “normal” state, and it can be dealt with, but not with traditional management methods. complexity MORE >>

I have enrolled in a MOOC offered by Santa Fe Institute on Complexity. Introduction to Complexity. About the Course: In this eleven-week course you’ll learn about the tools used by scientists to understand complex systems. Lecture units (approximate 1 per week): What is Complexity? Self-Organization in Nature. MORE >>