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Design thinking & complexity pt 1

Dave Snowden

I promised to address this yesterday following a presentation on Design Thinking at the conference here in Ohio. Reflections

Managing in Complexity

Harold Jarche

As our markets and technologies get more complex, we need new models to get work done. Complex problems cannot be solved alone.

Coherence in complexity

Harold Jarche

Complexity, driven by global networked communications, is the main factor. complexity InternetTime SocialBusiness

Build trust, embrace networks, manage complexity

Harold Jarche

We have known for quite a while that hierarchies are ineffective when things get complex. Complexity. Complexity ConnectedEnterprise

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials.  CEOs told us they operate in a world that is substantially more volatile, uncertain and complex.  This is where we enter the world of design.  .

System 109

Exception handling is complex work

Harold Jarche

Complex, new problems need tacit knowledge to solve them. Exception-handling is complexity WirearchyOrganizations do this all the time.

improvise for complexity

Harold Jarche

The five principles are: Assume complexity and only control process choices, not the outcome. Complexity– Lakshi Balachandra.

Absorbing complexity with PKM

Harold Jarche

We both use social technologies to reach out into the complexity and try to make sense of it. Sense-making is acting on one’s knowledge.

PKM 84

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

He is Founder and Principal of Ingineering.IT, and will be speaking and leading a workshop at this year’s Managing Experience Conference in San Francisco, March 29–30. I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. Very often, DevOps and design never speak. couple things.

Re-wiring for the Complex Workplace

Harold Jarche

Complexity is the new normal. Re-wiring for complexity. Organizations need to understand complexity instead of adding more complication.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

Design has long played a major role in product innovation.  How can you apply design principles to help rethink the workplace experience?  .

Design 107

A complex look at task assignments

Clark Quinn

The learner is also supposed to annotate their rationale for the resulting design as well. design meta-learning social

hold space for complex problems

Harold Jarche

Every one of the major challenges facing us is complex. But our organizations are not designed for complexity.

Scale and Complex Systemic Innovation

Irving Wladawsky-Berger

They are highly motivated to bring to market new products which offer significantly improved designs and/or lower costs, and thus gain competitive advantage and market share from the established leaders in their segment of the market.  Mandel summarizes the economic research evidence in two words: It depends. markets.”

Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. Complexity: the new normal. Social learning.

Designing Learning Like Professionals

Clark Quinn

I’m increasingly realizing that the ways we design and develop content are part of the reason why we’re not getting the respect we deserve. To truly design learning, we need to understand learning science. The point I’m trying to make is that we have to stop treating designing learning as something anyone can do.

The Evolution of Design Thinking

Irving Wladawsky-Berger

The application of design thinking beyond products, - in innovation, problem solving and business strategy, - isn’t new.  You can’t touch them. 

in an increasingly complex world

Harold Jarche

Values: transparent organizations are better at sharing values but the initial design influences everything. complexity

Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking.  What’s this concept all about? 

Design thinking & complexity pt 2

Dave Snowden

For the moment I want to look at some of the implications for design thinking, reinterpreted through a complexity lens; shifting from a linear process to a non-linear dynamic. So what does this mean for design? In a very important sense, then, from the perspective of material engagement, cognition has no location. Reflections

Designing Professional Development for the Distracted Learner

Beth Kanter

Instructional design is knowing how to organize your content and shape exercises based on brain and learning research. Artist Tiles. Thank you.

UX Week 2014 Keynote Josh Clark on the Future of Digital Product Design

Adaptive Path

Josh is the author of the book Tapworthy: Designing Great iPhone Apps, and frequently gives workshops and talks at conferences around the world.

Design to elucidate complexity: derivatives and the meta-economy

Ross Dawson

Financial derivatives are collectively one of the most complex human-created domains, which systemically can have a massive impact in the real world.

Making sense of complexity and innovation

Harold Jarche

Friday’s Finds: Gall’s Law: A complex system that works is invariably found to have evolved from a simple system that worked.

Learning in Complexity

Harold Jarche

” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. ” via @SebPaquet. Wells” via @iain2008. How to whisper 2. Friday's Finds

Designing the Olympics Participant Experience

Adaptive Path

Can you imagine the complexity and opportunity of designing the participant experience for the Olympics?

How Can We Ensure that Our Complex AI Systems Do What We Want Them to Do?

Irving Wladawsky-Berger

What is it that makes these systems so intrinsically complex?  What purpose does this complexity serve?  Why aren’t they simpler? 

Complexity and Public Administration

Dave Snowden

So what is applying complexity thinking to public policy really all about? This blog is being posted on behalf of Thomas Townsend.

Complexity and Design in Warfare

Irving Wladawsky-Berger

On March 11 I participated in a workshop in Washington, - Design Unbound , - organized by The Highlands Forum.  Some are starting to turn to design to help us deal with the increasingly complex problems all around us. Unlike the analytical approaches used in engineering and management, design feels more like physics. 

7 principles of intervention in complex systems

Dave Snowden

Now one of the basic Cynefin mantras is that of safe-fail interventions, and lots of them, if the problem is complex. Reflections

Strategy and Execution in an Increasingly Complex World

Irving Wladawsky-Berger

Twenty-thirty years ago, the business world was arguably less complex, slower moving and more predictable.  Once upon a time, design and manufacturing were quite distinct steps in the development of products.  These shifts are unyielding and contribute to the sense of a world growing more uncertain, volatile and complex.”  .

Drug addiction: The complex truth

Mind Hacks

There have been criticisms of the study’s design and the few attempts that have been made to replicate the results have been mixed. We’re told studies have proven that drugs like heroin and cocaine instantly hook a user. But it isn’t that simple – little-known experiments over 30 years ago tell a very different tale. Drugs are scary.

Complex Sociotechnical Systems: the Case for a New Field of Study

Irving Wladawsky-Berger

But, we have much to learn on how to best design and operate these systems.  They generally exhibit a level of complexity that is often beyond our ability to understand and control.  Sussman calls this evaluative complexity.  There is no such thing as an optimal CSS design.  Let me discuss a few.  .

UX Week Keynote Speaker Ken Jennings on Maps and Design

Adaptive Path

You see people do this when they’re trying to do complex memorization. When Ken Jennings stepped onto the stage of the game show Jeopardy!

Mark Jones on the Pros and Cons of External Service Design Consultancies vs. In-house Teams

Adaptive Path

More and more companies are exploring service design with external consultancies or by building in-house teams. Andrea Fineman [AF]: The subject of your talk–working with in-house design groups vs. external consultancies–is a big topic these days and especially interesting for us at Adaptive Path. Can you give me a bit of a preview?

Trauma is more complex than we think

Mind Hacks

This is often described as a traumatic experience, but we know that most people who experience the horrors of war won’t develop post-traumatic stress disorder or PTSD – the diagnosis designed to capture the modern meaning of trauma. Some of the confusion arises when we talk about “being traumatised”. Full article at the link below.

Work environment design for learning

Harold Jarche

have taken her image and added a 70:20:10 overlay. Informal Learning Learning Performance Improvement

Leadership for Complexity

Clark Quinn

The other meme from the retreat event  last weekend was the notion of leadership for complexity.  A few of us decided to workshop a topic around performance, leadership, and technology.  We realized technology was only a means to an end, and the real issue was how to move organizations to optimal performance (e.g. the Coherent Organization ).

Living with Complexity

Clark Quinn

Don Norman (disclaimer, my PhD advisor and mentor) has had a string of important books, starting with his stellar  Design of Everyday Things (tops my ‘recommended books’ list for designers). His latest, Living with Complexity , is not as landmark a book as that, but it has some very astute thinking to present.

Networks, Information, and Complex Adaptive Systems

Stephen Downes: Half an Hour

The first part is designed to be very broad, as a "view of the universe as a self-organizing information system that can, in some sense, be seen to have knowledge and to change through co-adaptation of its parts." Networks'' and ''Complex adaptive systems'' are two very different things. Under the heading "A believable theory?