Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media
SEPTEMBER 6, 2012
Chapter 16 of my report Implementing Enterprise 2.0 If so, also have a look at the free chapters from Implementing Enterprise 2.0 Return on Investment for Enterprise 2.0 Lower costs – company internal communication. Innovation. Enterprise 2.0 Future of work Social media Social networks Uncategorized Web 2.0
Enterprise 2.0 the Indian Way
APRIL 7, 2011
Ashok is the head of the Web 2.0 Innovation Lab at Tata Consultancy Services ( TCS ). Among his many other responsibilities, Ashok has been one of the point people for Enterprise 2.0 within the company. Ashok told me that he started trying to make progress in this area by rolling out, enterprise-wide, a tool that would let people ask and answer questions. They skipped the constrained pilot and went enterprise-wide right away.
The Org Structure of Enterprise 2.0
APRIL 18, 2010
I’m lucky to be a member of the 2.0 As a member, I have access to a plethora of sharing, information and intellect as it relates to how individuals are driving Enterprise 2.0 And then it struck me – the Org Structure of Enterprise 2.0 Once the Enterprise 2.0
Business or Pleasure? - why not both: Enterprise 2.0: The Prodigal.
NOVEMBER 10, 2010
why not both Home About Contact Wednesday, 10 November 2010 Enterprise 2.0: Following the Enterprise 2.0 conference on Twitter via its hashtag #e2conf , I noticed a strange phenomenon: most tweets werent about Enterprise 2.0, Enterprise 2.0
The new digital workplace: How enterprises are preparing for the future of work
OCTOBER 7, 2014
As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap. Social Enterprise Enterprise 2.0 Unified Comms IT Priorities Enterprise Software Emerging Tech Consumerization Collaboration Innovation
Liberate Your Company Through Employee Engagement
JULY 25, 2012
If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0,
What’s Needed First? Culture Change or Enterprise 2.0 Adoption
MARCH 25, 2010
Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 Or, do Enterprise 2.0 Perhaps, if we truly want to flip the 90-9-1 phenomenon to improve employee engagement, company productivity, future innovation, etc.
If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture
MAY 29, 2015
We deployed our enterprise social network last year, but it’s a ghost town. One I know thousands of other companies and organizations are struggling with at this very moment. Is innovation and ideation a shared experience or left to a few?
MIT global study on social business: Executives increasingly understand the value and success drivers
JUNE 1, 2012
Social Business: What Are Companies Really Doing? Comment: The stand out challenge is lack of management understanding, an issue that applies very differently across companies, and always a spectrum of engagement with the issues across management teams. Enterprise 2.0
Vancouver is Home to Several ‘Social’ Rock Stars
NOVEMBER 21, 2011
Although Boston, Austin and Silicon Valley are home to both companies and personalities considered to be heavyweights in the Collaboration, Enterprise 2.0, Let’s start first with the companies. ThoughtFarmer (profiled in Andrew McAfee’s Enterprise 2.0
The Social C-Suite
MARCH 12, 2013
Among the 47,361 employees surveyed in 120 countries worldwide, Gallup – a research-based performance-management consulting company – pegs the percentage of employees who are engaged at 11 percent. trillion in total value would be garnered by these companies. C-Suite enterprise 2.0
Every business document should be in the cloud and concurrently editable
APRIL 17, 2012
I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world. The number of documents being emailed between people inside companies today is still massive. The most valuable work in organizations today – ranging from innovation to crisis response – requires instant collaboration. Cloud Collaboration Enterprise 2.0 Future of work Social media Web 2.0
Research: The acceleration of Australian banks’ use of social media
AUGUST 21, 2011
In my recent keynote at the Australian Institute of Company Directors annual conference I emphasized idea of governance for transformation. As such, establishing governance frameworks that enable innovation and experimentation while managing potential risks is now a core competence for banks.
Scoop: Corporate directors understand change and embrace governance for transformation
MAY 18, 2011
I gave my keynote on How Technology is Transforming Business for Australian Institute of Company Directors this morning here in Beijing. Based on the responses of the 500+ company directors in the audience, they absolutely understand the need for change. Australia Enterprise 2.0
Chief Learning Officer Job Description: Change Needed
APRIL 25, 2010
Learnerprise is the combination of Enterprise 2.0 and Learning 2.0 The use of emergent social software platforms as well as formal and informal competence exchange processes, between companies, partners and employees, to improve both productivity and business results.
Qantas Business Radio: why crowdsourcing will drive the future of organizations
AUGUST 22, 2011
Open innovation is an important and well-established class of crowdsourcing, already central to the positioning and strategy of many large companies such as IBM and Boeing. Crowdsourcing as it is more commonly understood today, such as the use of service marketplaces to tap larger pools of workers, is more commonly used by smaller companies, however a number of large organizations are establishing processes and protocols to enable the flexible use of external talent.
The law of requisite variety: Why flexibility and adaptability are essential for success
AUGUST 29, 2012
Last week I gave the opening keynote at Thunderhead Innovate , where I explored the changing nature of organizations and the imperatives for effective leadership today. Yet that is the challenge every company and institution faces today. Enterprise 2.0 I first came across the law of requisite variety almost 20 years ago.
Is Enterprise 2.0 a crock?
NOVEMBER 5, 2009
Yesterday I attended the Enterprise 2.0 conference , “the event that will make your company more agile.. Next up was a panel session entitled “Is Enterprise 2.0 None of them thought Enterprise 2.0 The panel addressed Enterprise 2.0’s
Business or Pleasure? - why not both: Enterprise 2.0: a simple.
NOVEMBER 13, 2010
why not both Home About Contact Sunday, 14 November 2010 Enterprise 2.0: a simple SWOT analysis My last blog post, Enterprise 2.0: As is the case with humans, strength and weakness are strongly linked, as are opportunity and threat Enterprise strength : size.
Trying hard to be genuine: the only viable path is transparency
APRIL 28, 2014
ABC News recently ran a segment Social media forces companies to change their marketing strategies or risk being left behind. The piece, which included quotes from Mark Zuckerberg, Guy Kawasaki, and myself, among others, looked at how companies are changing how they are connecting to their customers and communities. Indeed, companies now do have to find those that are genuinely engaged to be able to help them to spread their messages. Enterprise 2.0
Cisco - Enterprise 2.0
DECEMBER 4, 2007
I don't know how I missed this, but thanks to Bill Ives for covering it on the FastForward blog - More Web 2.0 Stories, Part One: Cisco Goes All Out on Enterprise 2.0 Normally at such gatherings, promising up-and-comers from across a company hear lectures, bond, and ponder case studies. This sounds a bit like IBM's innovation jams which have been very successful in generating ideas and discussion across the organization.
Compulsory viewing: A CEO perspective on the business value of internal social networks
SEPTEMBER 26, 2011
A few days ago Arie Goldshlager pointed me to the fantastic video below of Giam Swiegers, CEO of Deloitte Australia, talking about the company’s use of micro-blogging. Collaboration Enterprise 2.0 Social media Social networks Twitter Uncategorized Web 2.0
I Know It When I See It
JANUARY 27, 2009
Photo of Andrew McAfee Home Blog About RSS Andrew McAfees Blog The Business Impact of IT Tweet I Know It When I See It by Andrew McAfee on January 27, 2009 More and more often these days I get asked “Does [offering X] from [vendor Y] qualify as an Enterprise 2.0 Smaller companies and startups often say that the established vendors “just don’t get it and that the new features they’ve incorporated – blogs, wikis, discussion forums, tags, etc.
Why Social Business Keeps Failing to Deliver
MARCH 21, 2012
I am starting to question the validity and merit of a good number of motives from companies to become successful social businesses, because in reality they aren’t. Here it goes: What if Enterprise 2.0 or whatever other 2.0
Keynote speech in Beijing on How Technology is Transforming Business
APRIL 26, 2011
In a few weeks I will be in Beijing to give a keynote to the Australian Institute of Company Directors (AICD) annual Company Directors conference. Of course one of the great things about holding the conference in Beijing is that it exposes the directors of Australia’s leading companies to new horizons if they have not previously been actively engaged in China. Cloud Enterprise 2.0
Real Profitability Part II: classical System Integrators
JANUARY 16, 2011
One would expect consulting to be the product for these companies, and training / education being the R&D. Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0: Enterprise 1.0 - The Dysfunctional Family? (S)R Enterprise 2.0:
Toward a Pattern Language for Enterprise 2.0 : Andrew McAfee’s Blog
JUNE 11, 2009
Andrew McAfee’s Blog The Business Impact of IT Home Home RSS Search Toward a Pattern Language for Enterprise 2.0 It’s an amazing piece of work, and it popped into my head recently as I was trying to articulate for myself how Enterprise 2.0 work is different from Enterprise 1.0 work — from how knowledge workers used technology to get their jobs done before all these weird (and wonderful) Web 2.0 And I thought that in best 2.0
Why high performance organizations will thrive on uncertainty and lack of control
APRIL 20, 2011
Executives used to be in control, know what was happening, and to direct the company’s activities in detail to achieve success. One of the prime drivers in the economy today is shared value creation, notably across extended value chains and in distributed innovation. Enterprise 2.0 I recently gave a presentation at an offsite meeting of the leadership team of a global professional services firm.
How connect.BASF Helped BASF Become a Social Business
MAY 26, 2011
I surely would want to stress this one out a bit more, since time and time again I keep hearing from various different people how lucky we are (at IBM) for being an IT company with the right social technologies. All of that inspired by my all favourite 2.0
Social Business, Where Do You Stand?
MARCH 12, 2012
Well, while we try to figure out a way out to rebel against that ugly landscape we’ve allowed to grow further along, in today’s blog entry, and as way to resume my regular blogging activities, once again , I would like to spend a few minutes covering Enterprise 2.0
A Company's Four Seasons
NOVEMBER 8, 2010
Sometimes, very rarely, one of these is a private company, mammoth-size of course, a multinational enterprise gone wild. They dont have an R&D budget, but talk a lot about innovation. Innovation is at its peak: new ideas, inventions and / or implementations flow freely.
How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge
SEPTEMBER 16, 2011
In a way, not his words, but mine, plenty of folks feel one of the culprits why the jobs market is not recovering fast enough is because of Enterprise 2.0. Or the Social Enterprise. Hippie 2.0
Let The Next Adventure Begin – The With Whom (#CAWW)
FEBRUARY 8, 2014
And the excitement gets bigger and bigger, by the minute, when, early next week, I’ll be meeting up about a dozen of them , face to face, in Paris, at the Enterprise 2.0 It includes solo change agents (like me) and enterprise change agents who are trying to bring about change in their respective workplaces. “ Imagine a company without managers or employees but a ton of leadership. Hippie 2.0
IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson
FEBRUARY 18, 2011
how eventually change took place for the better, how content is no longer king explaining what some of its main challenges are at the moment and how building trust worthy, lasting connections, personal business relationships is the way to go, specially since your people are your company.
Social Business in 2013 – A Challenge
JANUARY 5, 2013
Liberate Your Company Through Employee Engagement. And it gets worse, perhaps, because when you ask them why they are not using internal social networking tools deployed by their company they take a rather defensive position stating how no-one should determine what’s best for them.
Is management on the table?
FEBRUARY 26, 2012
It requires some pretty fundamental rethinking of the way your company is structured, how you execute your strategy, and how you’re going to evolve. To be successful in changing to a networked enterprise, the management structure must be up for negotiation.
Social Business Begins by Unleashing Your Business Talent
MARCH 7, 2011
Over the last couple of days, two rather interesting, and noteworthy, articles over at Technology Review , written rather nicely by Erica Naone , have been making the rounds out there on Social Web around Enterprise 2.0 After all, IBM is an IT company, don’t you think?
Essential Qualities of Open Business Ambassadors
FEBRUARY 11, 2013
Innovative: Not necessarily an exclusive quality from Social Business Champions per se, but perhaps more from knowledge workers in general. As my good friend Richard Collin once presented at the Enterprise 2.0 Call me Hippie 2.0
Social Business Forum Highlights – Reinventing Conference Events
JUNE 14, 2011
And that’s when it turned out to be rather interesting and exciting to get to know them a little bit better and find out that we are not all of that different altogether at all, regardless of the company we may work for, and have the perfect evening arranged to confirm that!
The Social Enterprise and The Circular Economy
SEPTEMBER 6, 2011
Under the rather thought-provoking title of “ Zen and the Art of Enterprise Maintenance Susan herself has set up some homework for all of those folks out there who may be involved with Enterprise 2.0, Hippie 2.0