These are not just trivial materials, but valuable performance support resources, for example: How-to materials at sites like Wiki How – “ the world’s collaborative how-to manua l&# – that provide clear steps on how to do something, e.g. How to add a movie to an iPad. Tweet. Summary. MORE >>

There has recently been more talk and blog postings about banning public  social media tools inside the organisation.    Commercial vendors of enterprise social media tools will be quick to step in and say that use of their private, secure, behind-the-firewall system is the only viable way forward for an enterprise.  MORE >>

Home About Complexity Reading List Knowledge Management Reading List Increasing “Jointness&# and Reducing Duplication in DoD Intelligence John 0 comments National Security , Social Media Oct 06 When the Secretary of Defense asks you to do something, you need to heed the call, whether you are in government or not. phase. It is not. MORE >>

One of the key ways of helping teams address their performance probelms is through the use of collaborative approaches that involve new social media tools, but here of course is the rub.  Many organisations still view social media tools as "trivial" and "time-wasting" with no place in business and ban access to many of them. MORE >>

Tell volunteers what you're doing with the work - volunteers are research collaborators 3. Cuomo, MITRE Corporation Handshake: A Social Intranet (Overview of what MITRE is) If we could have a collaborative social place where we could break problems into smaller chunks, then these tools could support that model. They can't react. MORE >>