This happens to be highly aligned with my perspective that increased expectations are at the heart of social change, as expressed in my Transformation of Business framework. Marketing departments see themselves as understanding and responding to changes in customer expectations. Enterprise 2.0 However that is not an option. MORE >>

It is actually quite significant for an outsider like myself to be invited to speak at the event, let alone on a big picture view of a rapidly changing world. If you are not attending, the entire conference will be live-streamed to the web. Below is my Prezi presentation to support my keynote. The event is sold out. MORE >>

Fortunately that has changed significantly over the last few years, with gradually increasing state government support for the digital sector, and with the freshly-elected government giving every indication of taking it yet further. Australia Social media Technology trends Web 2.0less than a year later for A$40 million. MORE >>

25% of the companies have Pinterest accounts, showing they are on top of trends. How well companies engage in social media is likely to be an increasingly accurate indicator of their ability to deal with accelerating change in the business environment. Social media Social networks Twitter Web 2.0 MORE >>

The rise of the reputation economy is one of the most important trends of our time. Klout today unveiled a major change to its algorithm and scores. Here are some thoughts on the changes. It is valid to regularly change algorithms. As I explained in my analysis of that change , it was an avoidable and unnecessary move. MORE >>