Trending Sources

Project Aha!

Jay Cross

I’m investigating what it takes for a learner to become self-sufficient, to both learn and design learning experiences. Who knows.)

Designing outside your comfort zone

Adaptive Path

All too often though, many of us find ourselves designing things for people whose situations bare some pretty strong similarities to our own.

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Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. The other thing is, I think a lot about the relationship between designing and operating systems and designing and operating organizations. Very often, DevOps and design never speak. A couple of things intrigue me.

Birgit Mager and the Evolution of Service Design

Adaptive Path

Birgit Mager has watched service design evolve since the mid-nineties, and has been hugely influential in its development. Ayla Newhouse [AN]: How did you arrive at service design as your path? It was very exciting for me at the time; in a way, I was trying to “design” organizations to be able to deliver excellent service.

Changing the world of work

Harold Jarche

Change Agents Worldwide has just released its first ebook featuring 21 views on the future of work. – @chagww. – Thierry de Baillon.

Change 108

Jay Changes Direction

Jay Cross

Designed the first business curriculum for what became the University of Phoenix, the largest business school in the world. My book Aha! Coder.

Five Ways People Adopt And Love Change

Adaptive Path

Is it that users just hate change ? Oh dear Lord. The new experience. His findings are complied in his tome, Diffusion of Innovations. link].

Behavior Change as Value Proposition

Adaptive Path

There's a lot of academic research around the areas of persuasive technology and design for behavior change. link].

Change 116

The Designer’s Toolbox

Jay Cross

We’re software nerds, change agents, standards developers, experience designers, game developers, and problem solvers. Mindmapping.

UX Week 2014 Keynote Josh Clark on the Future of Digital Product Design

Adaptive Path

Josh is the author of the book Tapworthy: Designing Great iPhone Apps, and frequently gives workshops and talks at conferences around the world.

Designing Professional Development for the Distracted Learner

Beth Kanter

Instructional design is knowing how to organize your content and shape exercises based on brain and learning research. Artist Tiles. Thank you.

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. For designers, this means more than customers and users. Right.’

Skills 116

How to Design Experiences the Adaptive Path Way! (Or Not.)

Adaptive Path

It’s a conversation I’ve had many times with fellow designers over the years. We go to conferences, design jams, and local meetups.

How To 136

Designing the welcome experience for GLIDE services

Adaptive Path

Sign up by the end-of-day today –before sales close– to use your design superpowers for good. Written by Helen Kim.

Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. Need to Change Behavior?

Changing the mechanistic mindset

Harold Jarche

In my own experience some version of Wirearchies have been around for a long time, especially on complex development projects. call centres).

Global Pulse HunchWorks Project: Week 3 Challenge

Adaptive Path

As a hunch changes over time, how is that reflected in the interface? Imagine you're a researcher working with farmers in Uganda.

Global Pulse HunchWorks Project: Week 3 Challenge

Adaptive Path

As a hunch changes over time, how is that reflected in the interface? Imagine you're a researcher working with farmers in Uganda.

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. The NRC-designed MOOC differs significantly from traditional courses. Engagement is at the core of cMOOC learning.

Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking. What’s this concept all about?

UX Week Keynote Speaker Ken Jennings on Maps and Design

Adaptive Path

Why should Africa be smaller than it really is in the Mercator projection? But that’s all changed utterly with digital maps.

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

Many shared the view that incremental changes are no longer sufficient in a world that is operating in fundamentally different ways.” . Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world.

System 109

Mark Jones on the Pros and Cons of External Service Design Consultancies vs. In-house Teams

Adaptive Path

More and more companies are exploring service design with external consultancies or by building in-house teams. Mark Jones , VP of Design at UnitedHealthcare and former Managing Director at IDEO Chicago, will speak at our upcoming Service Experience Conference about his experience on both sides. Can you give me a bit of a preview?

If you want to foster change, stay out of training

Harold Jarche

I wrote another paper for my client that I assumed was delivered to the military, and that was the end of my part of the project. CH146 Griffon.

Measuring the Forces of Long Term Change

Irving Wladawsky-Berger

Intel co-founder Gordon Moore described what became known as Moore’s Law in a 1965 paper where he observed that the number of components in integrated circuits had doubled every year since their invention in 1958, and predicted that the trend would continue for at least ten years, a prediction he subsequently changed to a doubling every two years.

A Conversation with Jason Kunesh: And You Think Your Projects Are Politically Charged!

Adaptive Path

You designed the systems that enabled the Get Out the Vote effort that essentially put the Obama Campaign over the top. Jason Kunesh : Yeah.

A Conversation with Jason Kunesh: And You Think Your Projects Are Politically Charged!

Adaptive Path

You designed the systems that enabled the Get Out the Vote effort that essentially put the Obama Campaign over the top. Actually what happened was, I went to a local VC called Sandbox to talk to, what I thought was, a startup about the role of design, how it can be a differentiator, and the importance of a design cofounder.

1 new edition, 1 cool project, 52 free books | Daniel Pink

Dan Pink

Pink is the author of four provocative bestselling books about the changing world of work. Design (52). Design (52). Dan Pink.

A Conversation with Brenda Laurel: It’s Not Enough to Change the Light Bulbs

Adaptive Path

Julia Moisand Egea: My name is Julia and I work with Adaptive Path as an Experience Designer. Santa Cruz on a large-scale project.

Using Design Thinking for A Foundation’s Investment Strategy

Beth Kanter

Grantees, Experts, and Partners at the end of the Brainerd Foundation’s 21st Century Advocacy Design Lab. Why Use One? Thanks everyone!

Marc Newson at Sydney Design Excellence Forum: the design process is always the same

Ross Dawson

I’m at Sydney Town Hall, where iconic Australian designer Marc Newson is speaking at the City of Sydney’s Design Excellence Forum.

4 Lessons on Building Games for Change

Beth Kanter

4 Lessons on Building Games for Change – Guest Post by Josh Spiro. Baking social media into the design. Meet the Nominees.

The Happy Healthy Social Change Activist: Passion for a Cause without Burnout

Beth Kanter

Nina Simon, the executive director of the museum, is an expert in participatory design and fantastic facilitator. People voted by clapping.

Tips 17

The Awesomeness Factor: Cameron Gray on Agile and UX

Adaptive Path

As a design process freak, I jumped at the chance to interview Cameron and ask him about the way he is integrating UX in Mindflash’s Agile development methodology. What have you changed to the way that team is managed? What do you want to change next? PB] In your experience, how much up-front design is required?

How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. Design.

The Talent Development Pipeline: Putting People First in Social Change Organizations

Beth Kanter

This book is one of the central resources for the emerging leadership development project I’m currently working on. Click To Get Your Copy Now!

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Markets for Good Post: Design A Better Dashboard

Beth Kanter

” How Human-Centered Design Methods Can Help You Design A Better Dashboard. Flickr Photo by PetitPlat - Stephanie Kilgast. Summary.

International Organizations and Social Media: News, Engagement, and Social Data for Policy Change

Beth Kanter

The report shares several case studies and includes an addendum listing many projects. There are many labs working on projects. GeV at 4.9

Agile instructional design

Jay Cross's Informal Learning

I’ve been thinking about fresh approaches to instructional design. Instructional design was invented around the time of World War II.

Tools 19

Playtime is Over: Reflecting on 2015’s Service Experience Conference

Adaptive Path

Service design has matured. Through service design, we can define human-centered service experiences with multidisciplinary input.