I’m at Sydney Town Hall, where iconic Australian designer Marc Newson is speaking at the City of Sydney’s Design Excellence Forum. Marc has had a powerful impact on many facets of design. He is Royal Designer for Industry in the UK. It is fabulous to see a mayor with such design awareness. MORE >>

I’ve been thinking about fresh approaches to instructional design. Instructional design was invented around the time of World War II. ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. Makes cost changes conspicuous. MORE >>

How do user experience designers tell their story in a relevant, meaningful way, to audiences who have no exposure to user experience design (UX)? UX practitioners are keenly aware that everything we use in our lives was designed by someone. My goal was to prepare them for that project by communicating two key things: 1. MORE >>

Her extensive experience heading up design at TiVo has given her a deep understanding of what it takes to deliver a great experience in a high technology product. At TiVo, we were fortunate that the team that designed the very first TiVo DVR realized they were making something revolutionary, and they wanted the interface to reflect that. MORE >>

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. I've written a few times over the years on aspects of solutions that ultimately drive a change in behavior that leads to performance improvement. What do these systems do that leads to behavior change? Need to Change Behavior? MORE >>