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Thoughts on Learning Design Strategy

Clark Quinn

At the DevLearn conference, I ran a Morning Buzz on Learning Design Strategy. What gaps are we seeing in learning design strategy?

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. The other thing is, I think a lot about the relationship between designing and operating systems and designing and operating organizations. Very often, DevOps and design never speak. A couple of things intrigue me.

The Do’s and Don’ts of Managing Designers

Adaptive Path

Are there common personality traits among designers that should shape the way they’re managed? Design managers naturally think about what they need from their team, but Bob Baxley , a design executive in Silicon Valley, believes it’s more interesting to consider what designers need from their manager in order to thrive.

A Design Approach to Human Flourishing

Adaptive Path

I talked with Anna and asked her to tell us about positive design and how designers might incorporate it into their work. MC: Terrific.

Design 106

Birgit Mager and the Evolution of Service Design

Adaptive Path

Birgit Mager has watched service design evolve since the mid-nineties, and has been hugely influential in its development. Ayla Newhouse [AN]: How did you arrive at service design as your path? It was very exciting for me at the time; in a way, I was trying to “design” organizations to be able to deliver excellent service.

Are Instructional Designers Making Themselves Irrelevant?


So what does that mean for the poor instructional designer when over 70% of the learning they create delivers poor customer experiences?

Design 140

Embracing change from both sides

Harold Jarche

Changing to a social business is complex. It has to be designed as a work in progress, or really a series of works in progress.

Change 135

Behavior Change as Value Proposition

Adaptive Path

There's a lot of academic research around the areas of persuasive technology and design for behavior change. link].

Change 116

Instructional design: from “packaging” to “scaffolding”

Jane Hart

The first is a great example of instructional scaffolding.). This may help the learner immediately, but it hinders the learning process.

Design 143

Design thinking & complexity pt 1

Dave Snowden

I promised to address this yesterday following a presentation on Design Thinking at the conference here in Ohio. Reflections

UX Week 2014 Keynote Josh Clark on the Future of Digital Product Design

Adaptive Path

Josh is the author of the book Tapworthy: Designing Great iPhone Apps, and frequently gives workshops and talks at conferences around the world.

Designing Professional Development for the Distracted Learner

Beth Kanter

Instructional design is knowing how to organize your content and shape exercises based on brain and learning research. Artist Tiles. Thank you.

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. For designers, this means more than customers and users. Right.’

Skills 116

Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. Need to Change Behavior?

UX Week Keynote Speaker Amanda Dameron on Making Design More Human

Adaptive Path

If you’re a fan of Dwell magazine, you’re familiar with its unique take on modern architecture and design in the home.

The evolution of design to amplify flow

John Hagel

If we want to understand the importance of flows in our world, the new book Design in Nature released this week by Adrian Bejan and J. It will literally change how you view the world – everything from snowflakes to volcanos. All designs arise and evolve according to the same law.”. The importance of design in flow systems.

Design 115

Changing the mechanistic mindset

Harold Jarche

Work is changing as we get more connected. The recent examples of uprisings in North Africa are good attention getters. call centres).

Writing For Designers: Be Like Papa

Adaptive Path

Designers write proposals, reviews, presentations, specifications and dozens of other forms of written expression. I’m not Hemingway.

Design 116

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. The NRC-designed MOOC differs significantly from traditional courses. Engagement is at the core of cMOOC learning.

Evil Design

Clark Quinn

In the mobile ideation session I ran today for some folks, the question came up about good and bad examples of design, and subsequent events reminded me of the topic of not just bad, but evil design. Let me cite a few examples. This seems designed for the sheer purpose to get more fees. designHow about you?

Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking. What’s this concept all about?

Change or die

Jay Cross's Informal Learning

This is a total phase change. There are others that are hiring new kinds of leaders, and they are changing in a big way. LX Briefing.

Quip: design

Clark Quinn

If you get the design right, there are lots of ways to implement it; if you don’t get the design right, it doesn’t matter how you implement it. Too often, people under design and overproduce, resulting in great looking products that are worthless. So, please, get design, and get the design right.

UX Week Keynote Speaker Ken Jennings on Maps and Design

Adaptive Path

All the conventions that we have on our maps today didn’t change much for many years. But that’s all changed utterly with digital maps.

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

Many shared the view that incremental changes are no longer sufficient in a world that is operating in fundamentally different ways.” . Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world.

System 109

If you want to foster change, stay out of training

Harold Jarche

Nothing had changed. The key lesson in my mind, is that good training analysis and design, in the larger scheme of things, does not matter.

Mark Jones on the Pros and Cons of External Service Design Consultancies vs. In-house Teams

Adaptive Path

More and more companies are exploring service design with external consultancies or by building in-house teams. Mark Jones , VP of Design at UnitedHealthcare and former Managing Director at IDEO Chicago, will speak at our upcoming Service Experience Conference about his experience on both sides. Can you give me a bit of a preview?

Culture And Design: Legacy Versus From Scratch

Adaptive Path

This collection of observations has made me realize just how deeply culture and cultural differences impact the practice of design. Culture and Design" is the overall theme I have chosen to write about in a series of posts covering the following topics: Culture of legacy and preservation versus culture from scratch. Quiet design.

The changing role of L&D: from “packaging” to “scaffolding” plus “social capability building”

Jane Hart

So I’d like to share with you another diagram I have been working on, to show what all this means in practice. Social learning

Designing and Implementing MOOCs that Maximize Student Learning

Stephen Downes: Half an Hour

They present a unique design challenge. Can we design for learning in MOOCs? to design goals and learning objectives. IP policies?

Yes, you do have to change

Clark Quinn

And we’ve known it for decades (just because MOOCs are new doesn’t mean their pedagogies are): clear models, annotated examples, and most importantly deep and meaningful practice focused on significant skill shifts (let alone addressing the emotional side of the equation). The industry is going to have to change.

A Design Approach to Human Flourishing

Adaptive Path

I talked with Anna and asked her to tell us about positive design and how designers might incorporate it into their work. MC: Terrific.

Everyday People Are Heroes: Using Big Data to Engage New Agents of Change Online

Beth Kanter

Everyday People Are Heroes: Using Big Data to Engage New Agents of Change Online Guest Post by Cheryl Contee. We designed

Data 39

Using Design Thinking for A Foundation’s Investment Strategy

Beth Kanter

Grantees, Experts, and Partners at the end of the Brainerd Foundation’s 21st Century Advocacy Design Lab. Why Use One? Thanks everyone!

Design the process, not the outcome

Dave Snowden

Coevolution in biology occurs when two parties exert selective evolutionary pressures on each other as a result of which they are changed.

4 Lessons on Building Games for Change

Beth Kanter

4 Lessons on Building Games for Change – Guest Post by Josh Spiro. Baking social media into the design. Meet the Nominees.

How to prepare for the jobs of the future: Learning, Love, Collaboration, Design

Ross Dawson

“It’s just that the pace of change has become far faster than ever before.” ”, he says.

NTEN Leading Change Summit #14lcs: Reflection

Beth Kanter

The Leading Change Summit was more intimate (several hundred people), participatory and interactive, intense, and stimulating. Defining Roles.

Book Review: Connecting to Change the World

Beth Kanter

Peter and Madeleine were the among the pioneers in writing about, designing, facilitating, and evaluating networks in the social impact space.

Textbook example of emotionally intelligent signage

Dan Pink

The concept has widened a bit since then, particularly with examples of signs using humor to make their point. Driving on Coleman Blvd.