Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.  What is the primary responsibility of a business?  Customer value is different.  MORE >>

In a recent blog I summarized the discussions around cloud computing at the conference I had just attended by writing that "something big and profound seems to be going on, although we are not totally sure what it is yet." This is not surprising in the early stages of such a comprehensive initiative. They are too technology centric. MORE >>

I will not further discuss them in this blog.  Through the years, I have been intrigued by the number of once powerful companies that are no longer around.  Darwinian principles seem to apply in business as much as in biology.  It is not hard to understand how I come to this somewhat fatalistic view of business.  Pull , don’t just Push. MORE >>

With more than 500 million people on Facebook, and 200 million blogs being updated daily, the power of numbers and of experience has taken over the world.  IBM executive Sandy Carter has just published a new book - Get Bold: Using Social Media to Create a New Type of Social Business.  Let me explain.  So, as Web 2.0 implications. MORE >>

As part of its Centennial celebrations , IBM held a conference in New York in September - THINK: A Forum on the Future of Leadership.  After the Forum, I spent some time reflecting on what I had heard in the various talks and panels.  Lots of different opinions and points of views were expressed.  What do we mean by rational thinking ?  players.  MORE >>