David Gurteen

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Blog Post: Steve Jobs on "Think Different"

David Gurteen

This video is from an Apple "Think Different" - Internal Meeting in September 1997 - just 10 weeks or so after he returned to Apple.

Video 46

Blog Post: Do you have listening difficulties?

David Gurteen

By David Gurteen We all appreciate the benefits of listening such as listening to ignite other people's thinking But most of us are not that good at it. There are many techniques that we can learn to improve our listening ability such as empathic listening. But maybe it is easier then we think. Let go!

Blog Post: Transforming decision making meetings

David Gurteen

By David Gurteen How many times have you taken part in a meeting to make a decision about an issue where they have been two factions in the room?

Blog Post: The communication issues that prevent effective leadership

David Gurteen

By David Gurteen Here are three interesting Harris Poll statistics from an HBR article The Top Complaints from Employees About Their Leaders by Lou Solomon. Complaint 3: 52% of U.S. workers say leaders do not make the time to meet with them Complaint 4: 51% of U.S. workers say leaders refuse to talk subordinates Complaint 7: 36% of U.S.

Blog Post: Ten questions for work that matters

David Gurteen

By David Gurteen I do love Seth Godin's blog - almost every post is short and a gem. Here is a recent one. Ten questions for work that matters. What are you doing that's difficult? What are you doing that people believe only you can do? Who are you connecting? What do people say when they talk about you? What are you afraid of?

Blog Post: Gurteen Knowledge Tweets: September 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Telling vs "finding out" in knowledge management [link]. Why you need to build a culture of conversations [link]. Gary Hamel [link]. link].

Blog Post: Monty Python - Philosophy for two: Good evening, would you care for something to talk about?

David Gurteen

And I have even run my own Intimate Conversations Cafe. But it looks like Monty Python beat us both to it - I guess some 40 years ago or more. Enjoy

Blog Post: We are flipping teaching - how about flipping journalism?

David Gurteen

By David Gurteen We are flipping teaching - how about flipping journalism ? "We're the facilitator of a conversation," instead of "we're speaking for you

Blog Post: Gurteen Knowledge Tweets: January 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Why Sweden Is Shifting To A 6-Hour Workday [link]. How Poverty May Change a Child's Brain [link]. Networks are not Communities - networks connect; communities care.

Blog Post: Do we need more conversation and less brainstorming?

David Gurteen

By David Gurteen During my corporate life I never liked brain storming. It just never worked for me. And I wasn't convinced it worked for others either. Brainstorming sessions can be conducted in all sorts of ways and it could be that I just had some bad experiences but I am not so sure. That good ideas surfaced from the conversations I was having.

Blog Post: Watch Bowie perfectly predict the internet's impact on music and society 15 years ago.

David Gurteen

The audience is at least as important as who ever is playing.". And in this interview he was as much a philosopher as he was a musician

Blog Post: Getting rid of annual performance reviews and rankings

David Gurteen

By David Gurteen I have never liked annual performance reviews - either receiving them or giving them when I was a manager. They took huge amounts of time and emotional energty and I always felt that they did far more harm then good. And yet another year having to reassess everyone to fit a predetermined distribution curve. About time too

Blog Post: Happy birthday to the World Cafe

David Gurteen

By David Gurteen The World Café is 20 years old this year. Happy birthday! This is how it all started on a rainy day, way back in 1995 in the home of Juanita Brown and David Isaacs in Mill Valley, California. As part of the celebrations they have a nice new website. At long last, they also have a Wikipedia entry

Blog Post: What makes a powerful question?

David Gurteen

By David Gurteen In my work on Conversational Leadership I am researching and thinking about conversation and a big part of that work is about the power of questions to trigger meaningful conversations. So the question I have been asking myself is. What makes a powerful question?" There are everyday questions and then there are powerful questions.

Blog Post: The Seven Ages of Information & Knowledge Management

David Gurteen

By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays. However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. You may be interested [link

Blog Post: The Red Cross Red Crescent Experience of the Randomised Coffee Trials

David Gurteen

The Red Cross Red Crescent have been one of the pioneers to implement them on a global scale. The bottom line: "people loved them".

Blog Post: Blab Conversations

David Gurteen

By David Gurteen I have been giving a lot of thought on how to run virtual Knowledge Cafés of late and have some thoughts as to how to run them using a series of telephone conference calls but I have also been looking for a. Well I may just have found what I am looking for. It's called Blab. And take a look at Michelle Martins blabs.

Blog Post: Wasted Reception Areas

David Gurteen

By David Gurteen The larger the organization - the larger and more grander the reception area. Huge impressive, impersonal halls of glass, stainless steel and marble. What a waste of space! wish I could recall the name of the law firm I heard about in Germany who transformed their reception area by moving both their library and cafe there.

Blog Post: Got a meeting? Take a walk.

David Gurteen

By David Gurteen Next time you have a one-on-one meeting, make it into a “walking meeting”. Nilofer Merchant: Got a meeting? Take a walk

Blog Post: Gurteen Knowledge Tweets: November 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Is technology killing communities? kmers #km [link]. Is Your Company Encouraging Employees to Share What They Know? link] #KM. link]. Harris survey: 36% of U.S.

Blog Post: Take a Guess: How Many People Have Ever Lived on Earth?

David Gurteen

By David Gurteen Have you ever wondered how many human beings have ever lived on earth? Go on take a guess. And what percentage of those people are alive today? This page on the. Population Reference Bureau website does it's best to make a sound estimate and explains the rationale in some detail.

Blog Post: Leave nothing but footprints - don't try to dent the universee

David Gurteen

By David Gurteen Dave Winer says Leave nothing but footprints. I've always wanted to help improve the world, so in many ways I disagree with him but I can see where he is coming from. There is an argument that says the Universe is just OK as it as and could not be any other way and that problems only exist in the human mind. How do you feel

Blog Post: Caf? Debate

David Gurteen

By David Gurteen I am still working on my online book ( my blook ) and adding to it each day and now have over 150 posts. There is still a huge amount of work to do before I make the content generally available but I am opening up certain posts as I go along for comment and feedback. hope you find it useful.

Blog Post: It is a mistake to think you can solve any major problems just with potatoes

David Gurteen

By David Gurteen I often get criticized when I talk about the power of conversation. People conclude that I think conversation will solve all our problems and nothing else is needed. Or that I am ruling out debate or other powerful forms of human interaction. I am not. Conversation is not a panacea for everything.

Blog Post: Gurteen Knowledge Tweets: August 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Accenture to get rid of annual performance reviews and rankings [link] /great news :-). Create a Culture Where Difficult Conversations Aren't So Hard [link].

Blog Post: Is there anything wrong with the term 'Company Culture'?

David Gurteen

By David Gurteen Is there anything wrong with the term Company Culture ? In an article in HBR, Why Company Culture Is a Misleading Term. John Traphagan thinks there is. But Dan Pontefract in a response in Forbes There Is Nothing Wrong With The Term Company Culture. thinks there isn't. What do you think

Blog Post: The Dialogic Mindset: Leading Emergent Change in a Complex World

David Gurteen

By David Gurteen If you are interested in how leadership needs to adapt to better cope with our increasingly complex world then this paper from Gervase Bushe and Robert Marshak will be of interest: The Dialogic Mindset: Leading Emergent Change in a Complex World. In it they make seven assumptions about a dialogic mindset for leaders.

Blog Post: Knowledge Sciences Symposium: St. Bonaventure University October 8-9

David Gurteen

By David Gurteen It is not very often I get invited to speak at a KM conference in the US. think the last time must have been KM World in 2007, so I am really delighted to be speaking at the Knowledge Sciences Symposium at St. Bonaventure University in Western New York October 8-9. hope to get to see a few old friends. The topic of my talk?

Blog Post: Is your organization a listening organization?

David Gurteen

By David Gurteen I talk about Organizational Conversation so it intersting to find someone talking about Organizational Listening - albeit in a different context. speaking) – a transmissional or broadcast approach to public communication.

Blog Post: Gurteen Knowledge Tweets: February 2016

David Gurteen

Seth's Blog: A simple antidote to a corporatized, unfeeling, profit-maximizing world [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. The art of questionstorming [link]. link].

Blog Post: Gurteen Knowledge Tweets: April 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Johnnie Moore @JohnnieMoore thinks that Q&A is not "interaction" and I totally agree!! link]. No, That Meeting Could Not Have Been an Email [link]. link].

Blog Post: Are there any more questions?

David Gurteen

Johnnie Moore recently blogged that Q&A is not interaction. By David Gurteen. Nancy Dixon has ranted on A Rant on Are There Any Questions?

Blog Post: The Pulse of Conversation: Is there such a thing as a real conversation?

David Gurteen

By David Gurteen. have added two more items to my Linkedin Pulse newsfeed since last month. Real Conversations. Knowledge only exists in the human mind. These are the older ones. There is nothing new about the Knowledge Café or is there? Lets have more interesting conversations. Listening to ignite rather than listening to reply.

Blog Post: Dilbert pokes fun at Knowledge Management

David Gurteen

By David Gurteen Everyone loves Dilbert. You may find a lot of other interesting stuff there too. Enjoy! Dilbert on Knowledge Management.

Blog Post: What is good for business is not necessarily good for society!

David Gurteen

In it he explains why business leaders must focus on shared value - creating products and services that benefit not only the company but also society.

Blog Post: The difference between a Knowledge Cafe and a Community of Practice

David Gurteen

By David Gurteen. I am frequently asked the difference between a Knowledge Cafe and Community of Practice (CoP) as it is not always clear to people. Etienne Wenger defines a Community of Practice as a group of people who share a concern or a passion for something they do and learn how to do it better as they interact on a regular basis.

Blog Post: Gurteen Knowledge Tweets: July 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. The Strategic Importance of Conversations [link]. Conversations are the un-codified, and often overlooked, lifeblood of companies [link]. link] #KM#KMers.

Blog Post: Clay Shirky on Cognitive Surplus

David Gurteen

By David Gurteen My son Jonathan bought me Clay Shirky's book Cognitive Surplus for my birthday and I am looking forward to settling down to read it.

Blog Post: Fearing doing something

David Gurteen

By David Gurteen What is going on in the world, that when I propose a knowledge cafe instead of a talk, I am told it is not a good idea as people will not enroll if they feel they have to do something! Or is it that many of our organisations have created cultures where people are fearful of expressing their own opinion

Blog Post: Cloudy with a hint of fog

David Gurteen

By David Gurteen I ran one of my regular London Knowledge Cafes recently at the Rubens Hotel in London, sponsored by Joyce Harmon of Core and Conrad Taylor , one of the Cafe regulars who very kindly did a great write-up of the evening. A big thanks Joyce and Conrad. And of course the speaker Andrew Driver. Cloudy with a hint of fog. Conrad Taylor.