And, the more powerful, important and complex the messages you are trying to convey, the more important it is that you do so by telling a compelling and emotionally resonant story.  . As a concrete example, let me share my experiences with the development of IBM’s Internet and e-business strategy in the mid-late 1990s. It worked.  MORE >>

When I first learned about Social Business , I thought of it as the natural evolution of IBM’s Internet and e-business strategies.  Beyond social media, the last few years have seen huge advances in mobile devices, cloud computing, information analytics, smart everything, and so on, all essentially connected via broadband networks.  MORE >>

But, I believe that an overriding message kept coming through loud and clear: to make progress in addressing the very complex problems that we all face, we must leverage the power of rational thinking. And, we now have an array of highly sophisticated tools that, when properly used, can help us make sense of all that complexity.  MORE >>

The primary challenge emerging out of the CEO conversations was complexity - the fact that CEOs now operate in a world that is substantially more volatile, uncertain and complex.  They grew up in a complex world.  Sixty percent of CEOs viewed the new economic environment as significantly more complex than before.  MORE >>

This is not a shortcut, it’s deep in terms of the knowledge elicitation techniques, the analytical task, and the representation of results. design mobile strategyWhile I argue strongly for stepping away more frequently from formally structured learning, not least because we overuse it, there are times when it is crucial. MORE >>