Over the last couple of weeks there have been a number of rather interesting and insightful blog posts that have been covering IBM’s journey to become a social business. That’s an important aspect of the role predictive analytics will play as social analytics evolve&#. That, to me, is the real ROI of Social Computing. MORE >>

Over the past couple of months, this theme has received a lot more attention, prompted in large part by the writings of Dion Hinchcliffe and by the discussions at two industry gatherings – SPARK/ MIX 06 and Software 2006. For commentary on Software 2006 and the Software 2006 Industry Report prepared by McKinsey & Co. Web 2.0 MORE >>

figured it would be good to exercise my memory a bit and unearth some of the key stories that led me to to my social media use today, and perhaps surface some of my patterns. knew from that experience that whenever we talked about technology (social media) we needed to also talk about practice and the human beings doing the practicing. MORE >>

The event will explore how the Web, collaboration and social software "will transform - actually reinvent - how organizations relate to their customers, partners, employees and citizens through more compelling experiences.” Social networking is among today’s hottest new technologies and applications.  Many challenges lie ahead.  MORE >>

but Social Business In a post of over a year ago , appropriately titled Social Business Design - the beginning or end of E2.0? is the use of freeform social software within companies Needless to say, that definition is hugely tool-focused, as is the entire post. ' ('what's our social intent?') MORE >>