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a new business ideology

Harold Jarche

“Ideas lead technology. Technology leads organizations. Organizations lead institutions. There is now a need for a new business ideology. Transparency.

Our New Head of Service Design: On the state of the industry, its value, and why Capital One

Adaptive Path

Hey, there’s someone we’d like you to meet. It’s Kendra Shimmell, who we’re excited to introduce as the new head of the Service Design practice for Adaptive Path at Capital One. Kendra comes to us via the venerable Cooper design team, but prior to that was a part of Adaptive Path , which makes for a good kind of déjà vu. And that is service design.

the problem is to know what questions to ask

Harold Jarche

What will become of them? What do you mean you have no idea? That’s your job! Almost everything is changing, except human behaviour.

Why is Twitter no longer No 1 on the Top Tools for Learning list?

Jane Hart

Anja thought it was because the mainstream had taken over my questionnaire! C4LPT @_donaukind Thanks, I’ve seen it. Social learning

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a need for empathy

Dave Snowden

Racism and misogyny are legitimised by popularism. Syndicalism and being part of a movement is more important that to actually change things.

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The Illusion of Control

Luis Suarez

that is, the workforce. workers, may have to blame ourselves for that to happen in this Social, Digital Age. It’s not our job to worry about that.

[liveblog] Bas Nieland, Datatrix, on predicting customer behavior

David Weinberger

At the PAPis conference Bas Nieland , CEO and Co-Founder of Datatrics , is talking about how to predict the color of shoes your customer is going to buy. The company tries to “make data science marketeer-proof for marketing teams of all sizes.” NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Bas: No.

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supporting the business of learning

Harold Jarche

The 2nd edition of the 70:20:10 Report has been published by GoodPractice. These form the core of the social learning community of practice.

Has AI (Finally) Reached a Tipping Point?

Irving Wladawsky-Berger

After many years of promise and hype, AI seems to be finally reaching a tipping point of market acceptance.  AI was reborn in the 1990s. Deep learning.

Tips 59

The problem for people isn’t advertising, and the problem for advertising isn’t blocking. The problem for both is tracking.

Doc Searls

That’s because our apps and browsers are personal and private. So are the devices on which we use them. The Net has been free for the duration.

Flows, Fragility and Friction

John Hagel

I’ve long been a fan of flows but, in the spirit of paradox, I’ve also been a fan of friction. But, wait a minute, friction slows down flows – how could I possibly favor both flows and friction? Let me first provide some context. From stocks to flows. I've written extensively about the Big Shift that’s transforming the global business landscape.

Reconciling Activity and Decisions

Clark Quinn

And I have separate diagrams for each. What was necessary was reconciling activity and decisions. And then there are options for actions to take.

not working, out loud

Harold Jarche

John Stepper has recently advanced the idea of working out loud with his book on the subject. Many others are now practicing it: #workoutloud.

Some Thoughts on the Development of Implementable, Winning Strategies

Irving Wladawsky-Berger

Goals and strategies serve very different purposes. Such choices are the very essence of your strategy.”.

The Value of Taking Mini-Breaks During the Nonprofit Work Day

Beth Kanter

”   An electronic free zone or quiet room can provide a good reminder to take these brain breaks. How do you take a break during the workday?

[liveblog] PAPIs: Cynthia Rudin on Regulating Greed

David Weinberger

I’m at the PAPIs (Predictive Applications and APIS) [twitter: papistotio ] conference at the NERD Center in Cambridge. NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. You are warned , people.

Next book?

Clark Quinn

The time has come to ask: what should be my next book?  I’ve written four so far: Engaging Learning was something I felt was needed because people had written about the importance of games but no one was writing about how to design them, and I could. Hence, Designing mLearning. So what is the next book you would like to see from me ?

find your lumps

Harold Jarche

I am a ‘strawberry jam’ consultant. My consulting has lumps that cannot be spread too thin. ” – Gerald Weinberg.

PKM 43

Blockchains: the Promise of More Frictionless, Trusted Economies

Irving Wladawsky-Berger

Why do firms exist?  However, markets are not perfectly fluid.  Firms came into being to make it easier and less costly to get work done.

Diversity and Diversity Training

Stephen Downes: Half an Hour

Donald Clark appears to be settling into the role of the voice of the closed society. His latest foray into this is his recent column arguing that diversity is "wrong-headed". Clark's point of departure is Goran Adamson’s TheTrojan Horse. It is naturally not available as open content, so we have to rely on additoonal sources to look at the argument.

The One Simple Thing That Nonprofit Leaders Do To Keep Inspired and Avoid Burnout

Beth Kanter

Mike Brune, Sierra Club Executive Director. Lynne Twist said something that we heard before while researching for the book, “Burnout is b t!”

Pick my brain?

Clark Quinn

It’s a continual bane of a consultant’s existence that there are people who want to ‘pick your brain’  It’s really asking for free consulting, and as such, it’s insulting. If you google the phrase, you’ll see how many people have indicated their problems with this! Content Review. And more. design strategy

enabling self-governing teams

Harold Jarche

No matter which leaders are chosen, the systems themselves are failing.” ” – Yaneer Bar-Yam. Perhaps monitory democracy is an answer.

Making an impact

Euen Semple

We celebrate those who change the world rather than those who just talk about it. But isn't this the western disease? Seeing problems as out there in the world rather than within us, sorting others instead of sorting ourselves? Aren't most of the world's biggest problems the result of our previous attempts to make an impact?

Change 30

Enabling Early Adopters to Lead Your Change Initiatives

Luis Suarez

My dear fellow  BlueIQ Ambassadors ? Are you all  still out there? Remember them? Of course, I know you do! Great! you name it. We had scaled. We

A Few Self-Care Tips for Fundraisers During Stressful Year End Giving Time

Beth Kanter

Flickr Photo by Brittany Bush. We are heading into the most stressful time of year for nonprofits, especially for fundraisers. Join Us!

Organizational Effectiveness for L&D?

Clark Quinn

Last week included an interesting series of events and conversations. There was a formal event on innovation in learning technology (that was only partly so), and a presentation by a colleague. also had a couple of conversations, one with said colleague following his more formal event, and another with another colleague before the initial event.

labouring into the network era

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. call these Friday’s Finds. Not coincidental.”

Open Practices

Stephen Downes: Half an Hour

This post is a response to a request for my thoughts on the value of open practices and methodologies for putting them into practice. 1. So, what then?

Metaphors on Mission

Dan Pontefract

Metaphors on Mission. But which lives life in dominion’s shadow, Urging others toward a higher ideal. You have it in you, such soul.


Do students know what’s good for them?

Mind Hacks

Of course they do, and of course they don’t. Putting a student at the centre of their own learning seems like fundamental pedagogy. The Constructivist approach to education emphasises the need for knowledge to reassembled in the mind of the learner, and the related impossibility of its direct transmission from the mind of the teacher.

Study 17

Infrastructure and integration

Clark Quinn

The premise of the chart was that there are stages of maturity across the major categories of areas L&D should be aware of. The categories were Culture, Formal Learning, Performance Support, eCommunity, Metrics, and Infrastructure. And for each of those, I had two subcategories. And I mapped each at four stages of maturity. With one caveat.

we need more debunking

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. call these Friday’s Finds. ”  – Ursula K.

Announcing the Launch of Book #3:The Happy Healthy Nonprofit

Beth Kanter

You can order your copy here. WAKE works closely with private sector partners to provide tools, products and volunteer advisors. Women’s