We often talk about passion, but we tend to use it very loosely.    We usually refer to passion in passing – it is rarely the primary focus of discussion or analysis. am just as guilty of this.    A couple of months ago, I posted a manifesto for passionate creatives and never explicitly defined what I meant by passion.  MORE >>

We live in a world of increasing pressure and uncertainty, driven in large part by digital technology infrastructures. These marvelous infrastructures bring us unprecedented connectivity and opportunities to better ourselves. That is a core paradox of our life in the 21st century: our new infrastructures create both opportunity and pressure. MORE >>

The debate has begun.   Many who know Mark Zuckerberg and his company are upset about the inaccuracies in The Social Network.    Movie critics on the other hand love the movie.    Few, though, are reflecting on what these two sets of reactions tell us about the moment we are living in.   Facts are not important.  MORE >>

Our world is being turned upside down by the Big Shift. Customer Relationship Management (CRM) emerged in part to cope with the growing power of customers, but Vendor Relationship Management (VRM) flips this equation and anticipates that customers will increasingly take the lead in managing their vendors. It’s a fundamentally different mindset. MORE >>

We all have the uncomfortable feeling that the education we received is serving us less and less well. The reassuring notion that the concentrated dose of education in our younger years would serve us well for the rest of lives appears increasingly suspect.  What if there was a different model? The key messages. new tools [for learning]. MORE >>