David Gurteen

Trending Sources

Blog Post: Steve Jobs on "Think Different"

David Gurteen

This video is from an Apple "Think Different" - Internal Meeting in September 1997 - just 10 weeks or so after he returned to Apple.

Video 43

Blog Post: Do you have listening difficulties?

David Gurteen

By David Gurteen We all appreciate the benefits of listening such as listening to ignite other people's thinking But most of us are not that good at it. There are many techniques that we can learn to improve our listening ability such as empathic listening. But maybe it is easier then we think. Let go!

Blog Post: The communication issues that prevent effective leadership

David Gurteen

By David Gurteen Here are three interesting Harris Poll statistics from an HBR article The Top Complaints from Employees About Their Leaders by Lou Solomon. Complaint 3: 52% of U.S. workers say leaders do not make the time to meet with them Complaint 4: 51% of U.S. workers say leaders refuse to talk subordinates Complaint 7: 36% of U.S.

Business cases are a waste of time!

David Gurteen

By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. This article by Susan Cramm on the Harvard Business Publishing website is about IT projects but I think is even more applicable to KM projects.

ROI 43

Blog Post: Knowledge principles for government

David Gurteen

By David Gurteen It is tremendous to see a resurgence in KM in UK Government in the form of a set of Knowledge Principles. Knowledge is not information, although information management principles may be applied to captured knowledge. Credit: Knowledge Principles for Government. And a recognition that KM is different from IM.

Blog Post: Fearing doing something

David Gurteen

By David Gurteen What is going on in the world, that when I propose a knowledge cafe instead of a talk, I am told it is not a good idea as people will not enroll if they feel they have to do something! Or is it that many of our organisations have created cultures where people are fearful of expressing their own opinion

Blog Post: Non-violent communication: Ed you have a big mouth!

David Gurteen

By David Gurteen My daughter Sally posted a short item on her blog recently about the verb "to be" and violent communication. Credit: Sally Gurteen.

Blog Post: Zoom as a platform for virtual Knowledge Caf�s

David Gurteen

By David Gurteen I mentioned last month that I was experimenting with a potential virtual Knowledge Café platform - Zoom Meetings. Well I am delighted to say that the two experiments I ran clearly demonstrated that Zoom was more than up to the task. have written up why it is viable and how it works - take a look.

Blog Post: I am asking you for permission to continue

David Gurteen

By David Gurteen What with Brexit and Trump I have been dismayed this last year by the lack of respect that people, especially politicians show for each other. How are we ever going to sort out the problems we face in the world if we can't talk respectfully with each other

Twitter as a tool for Personal Knowledge Management

David Gurteen

By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. agree! I see three key benefits of using Twitter: It lowers resistance to sharing information. The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. Credit: Eric Mack. And follow me.

Blog Post: What is good for business is not necessarily good for society!

David Gurteen

In it he explains why business leaders must focus on shared value - creating products and services that benefit not only the company but also society.

Blog Post: Clay Shirky on Cognitive Surplus

David Gurteen

By David Gurteen My son Jonathan bought me Clay Shirky's book Cognitive Surplus for my birthday and I am looking forward to settling down to read it.

Blog Post: Gurteen Knowledge Tweets: February 2017

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making [link]. MIT Researchers Made a “GPS for Social Interaction” [link]. link] #KM.

Blog Post: Exploring the relationship between space, collaboration and knowledge transfer

David Gurteen

By David Gurteen A few years ago Paul Corney asked a number of Knowledge & Information Management (KIM) professionals about the environment in which they worked. He believes that creating the right environment is one of the core requirements to nurturing a culture where people are willing to share.

Blog Post: Alternative facts are not really facts

David Gurteen

By David Gurteen I am sure most of you by now will have heard the phrase alternative facts. You can see the interview here. Facts are facts

The story of TOMS Shoes

David Gurteen

By David Gurteen I love this story of TOMS shoes. So far they have given over 150,000 pairs of shoes to children in need around the world. One man!

Blog Post: Freedom of speech is more than just a value

David Gurteen

By David Gurteen You may be familiar with the controversy going on in Canada over the views of Prof. Jordan B. Peterson at the University of Toronto.

Blog Post: Hot knowledge tweets: March 2011

David Gurteen

By David Gurteen Here are some of my more interesting Tweets for Feb-Mar 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. better way to solve poverty: train women as engineers so they can transform their villages.

Blog Post: From information to conversation - We have to talk!

David Gurteen

By David Gurteen This is a lovely post on conversation by Esko Kilpi on why we need to talk. For those of you who have attended one of my knowledge cafe workshops - you will recognise the message - I say it in different words but the meaning is the same. However, people very reluctantly acknowledge that they face ambiguity at work. We have to talk!

Blog Post: Facts don't necessarily have the power to change our minds.

David Gurteen

By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective. But its much harder then we think. recently tweeted the Wikipedia page that lists our cognitive biases. I am amazed just how many of them there are - maybe a 100 or more. Well research shows that many of us don't! And then we vote.

Blog Post: Give people a say

David Gurteen

By David Gurteen I think the Knowledge Café is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely. This helps build community.

Blog Post: Zoom Meetings

David Gurteen

By David Gurteen I am experimenting with a potential Virtual Knowledge Cafe platform - Zoom Meetings. The experiment is confined to my local time zone right now but if all goes well I will open it up globally. Download Zoom and connect with me if you wish to play with it.). Ignore the content - just see the format :-). Large Group Conversation.

Blog Post: Gurteen Knowledge Tweets: January 2017

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Why Conversation, not Content, is King [link]. Knowledge Management Summit Indonesia 2017 - call for papers [link]. Relearning the Art of Asking Questions [link]. link].

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. IntraTeam Event Copenhagen 2017.

Blog Post: Who should you be talking with?

David Gurteen

By David Gurteen The discussion on "What makes a powerful question?" in the Gurteen Knowledge Community group on Linkedin has pretty much wound down. But take a look if you have not already - there are some really useful insights there. And take a look at David Griffith's recent post on Do you ignite knowledge wildfires?

Blog Post: The last of human freedoms

David Gurteen

Viktor Frankl was an internationally renowned psychiatrist. In 1946, he wrote the book Man's Search for Meaning. Credit: Viktor E. Frankl. Covey.

Blog Post: Four great ownership questions from Peter Block

David Gurteen

By David Gurteen I run two interactive sessions at KM Asia in Hong Kong just before Christmas. 09:45 - 10:00 Connection before content. Consider yourselves as much an owner and co-creator of the conference experience as the Chair, speakers and facilitators. This ice-breaker session is driven by four 'ownership' questions from Peter Block.

Blog Post: Have you tried out Randomised Coffee Trials yet?

David Gurteen

By David Gurteen I have recently added a post to my blook on Randomised Coffee Trials. It is an updated version of one that I have on my website. plan to refine and keep the blook version updated. What is a Randomised Coffee Trial? Randomised Coffee Trial or RCT for short is a rather fancy name for an incredibly simple but powerful idea.

Blog Post: What makes a powerful question?

David Gurteen

By David Gurteen A big thank you to everyone who has given me feedback on "What makes a powerful question?" Your comments have been tremendously helpful in provoking my thoughts on the subject. But note, I realize now that I was not entirely clear in my question :-). How would one design or wordsmith such a question? What are its attributes

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Asian Knowledge Forum 2017.

Blog Post: Gurteen Knowledge Tweets: December 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Please! No more Icebreakers: 5 Ways to Get a Group Connected Without Icebreakers https://t.co/uslqNcDIVk. uslqNcDIVk. This holiday season, have that conversation [link].

Blog Post: Take a look at Nancy Dixon's Blogs

David Gurteen

By David Gurteen There are only a handful of people whose blog posts I never wish to miss. Dave Snowden is one and Nancy Dixon is another. You will find Nancy's main blog Conversation Matters here but she is also blogging on Linkedin now.

KM Tweeters!

David Gurteen

By David Gurteen I started out with a simple mission to compile a top ten list of people who regularly tweeted on KM inspired by this list Ten People All Twitter Beginners Should be Following. And of course, like a good Tweeter I announced my intent on Twitter only to be reminded by @Nimmy that. So what to do? The criteria for my list? Dave Snowden.

Blog Post: Gurteen Knowledge Tweets: November 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. What is different?: Globally distributed, near instant, person to person conversations." link]. Why Diverse Teams Are Smarter [link]. link].

Blog Post: Is "useless knowledge" useless?

David Gurteen

By David Gurteen Is "useless knowledge" useless? strange sort of question don't you think? But this is what the British philosopher Bertrand Russell has to say in a little book of essays titled Let the People Think. Perhaps the most important advantage of 'useless' knowledge is that it promotes a contemplative habit of mind.". It does for me.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. KM Asia 2016. OEB 2016.

Blog Post: Knowledge is not the power. So what is power?

David Gurteen

By David Gurteen. It is often said that knowledge is power , but this is a misperception. Knowledge is knowledge. Power is power. Michael Schrage puts it well here: I think "knowledge management" is a b t issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. KM World 2016. KM Asia 2016.

Blog Post: Gurteen Knowledge Tweets: October 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Mastering the Art of Collaboration Through Conversation by @elsua [link]. Talk is the sea upon which all else floats - James Britton, Language and Learning [link].

Blog Post: Numeracy and literacy are important but what about oracy?

David Gurteen

By David Gurteen The other morning in the shower, I was reflecting on the UAEs reading initiative. could not help but wonder if the ability to hold a good conversation was as important as being able to read well. suspect the focus on literacy, more than anything else, is for the purpose of being examined on what we have been taught.