David Gurteen

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Blog Post: Steve Jobs on "Think Different"

David Gurteen

This video is from an Apple "Think Different" - Internal Meeting in September 1997 - just 10 weeks or so after he returned to Apple.

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Blog Post: Do you have listening difficulties?

David Gurteen

By David Gurteen We all appreciate the benefits of listening such as listening to ignite other people's thinking But most of us are not that good at it. There are many techniques that we can learn to improve our listening ability such as empathic listening. But maybe it is easier then we think. Let go!

Blog Post: The communication issues that prevent effective leadership

David Gurteen

By David Gurteen Here are three interesting Harris Poll statistics from an HBR article The Top Complaints from Employees About Their Leaders by Lou Solomon. Complaint 3: 52% of U.S. workers say leaders do not make the time to meet with them Complaint 4: 51% of U.S. workers say leaders refuse to talk subordinates Complaint 7: 36% of U.S.

Business cases are a waste of time!

David Gurteen

By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. This article by Susan Cramm on the Harvard Business Publishing website is about IT projects but I think is even more applicable to KM projects.

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Blog Post: Ten questions for work that matters

David Gurteen

By David Gurteen I do love Seth Godin's blog - almost every post is short and a gem. Here is a recent one. Ten questions for work that matters. What are you doing that's difficult? What are you doing that people believe only you can do? Who are you connecting? What do people say when they talk about you? What are you afraid of?

Twitter as a tool for Personal Knowledge Management

David Gurteen

By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. agree! I see three key benefits of using Twitter: It lowers resistance to sharing information. The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. Credit: Eric Mack. And follow me.

Blog Post: What is good for business is not necessarily good for society!

David Gurteen

In it he explains why business leaders must focus on shared value - creating products and services that benefit not only the company but also society.

Blog Post: Clay Shirky on Cognitive Surplus

David Gurteen

By David Gurteen My son Jonathan bought me Clay Shirky's book Cognitive Surplus for my birthday and I am looking forward to settling down to read it.

The story of TOMS Shoes

David Gurteen

By David Gurteen I love this story of TOMS shoes. So far they have given over 150,000 pairs of shoes to children in need around the world. One man!

Blog Post: Hot knowledge tweets: March 2011

David Gurteen

By David Gurteen Here are some of my more interesting Tweets for Feb-Mar 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. better way to solve poverty: train women as engineers so they can transform their villages.

Blog Post: From information to conversation - We have to talk!

David Gurteen

By David Gurteen This is a lovely post on conversation by Esko Kilpi on why we need to talk. For those of you who have attended one of my knowledge cafe workshops - you will recognise the message - I say it in different words but the meaning is the same. However, people very reluctantly acknowledge that they face ambiguity at work. We have to talk!

Blog Post: Facts don't necessarily have the power to change our minds.

David Gurteen

By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective. But its much harder then we think. recently tweeted the Wikipedia page that lists our cognitive biases. I am amazed just how many of them there are - maybe a 100 or more. Well research shows that many of us don't! And then we vote.

Blog Post: Legal KM Mini-Interviews with Ginevra Saylor

David Gurteen

By David Gurteen eClerx Services in India have been conducting mini-interviews with KM experts from across the world for the last few years. Take a look at their YouTube Channel. Improving Knowledge Management Adoption in a Law Firm. Making Knowledge Management Client Facing. Knowledge Management Focused on the Business of Law Than Practice.

Blog Post: There is Something Different in London

David Gurteen

By David Gurteen If you live in London or visit occasionally, I think you may love this website: Something Different in London. The aim of the site is to provide a platform for you to discover new and exciting things to do in London, geared towards alternative and unusual experiences, which as a general rule, don't cost a fortune.

Blog Post: What is the meaning of Shared Meaning?

David Gurteen

By David Gurteen As I write my blook and research and reflect on various topics, I frequently need to think through and define what things mean to me: What is leadership? What is meant by "shared meaning"? What is the difference between responsibility and accountability and how do they relate to commitment? What is a complex adaptive problem?

Blog Post: Why we need to talk

David Gurteen

By David Gurteen. Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. The same event means different things to different people and just getting more information will not help them.

Blog Post: The Myth of Thamus and Theuth

David Gurteen

By David Gurteen Have you ever considered the invention of writing to have been a bad thing? But Thamus replied that, as the “father of writing,” Theuth's affection for writing had kept him from acknowledging the truth about writing. In fact, Thamus asserted, writing increases forgetfulness rather than memory.

Blog Post: Gurteen Knowledge Tweets: August 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. We don't understand AI because we don't understand intelligence [link] /I could not agree more :-). Videos on KM in Law Firms [link] #KM #KMers. AfYr3Uk2Pb Via @IXchat.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. 23 - 24 Oct 2016, Kobe, Japan.

Blog Post: Seth Godin thinks compliance is quite different from contribution

David Gurteen

By David Gurteen I think I have said it before, I love Seth Godins blog. His posts are frequent, short and insightful. Organized bureaucracies thrive on compliance. It makes it easier to tell people what to do. But contribution is the only way that tribes thrive, the best way to make change happen and the essence of being part of a community.

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KM Tweeters!

David Gurteen

By David Gurteen I started out with a simple mission to compile a top ten list of people who regularly tweeted on KM inspired by this list Ten People All Twitter Beginners Should be Following. And of course, like a good Tweeter I announced my intent on Twitter only to be reminded by @Nimmy that. So what to do? The criteria for my list? Dave Snowden.

Blog Post: Got a meeting? Take a walk.

David Gurteen

By David Gurteen Next time you have a one-on-one meeting, make it into a “walking meeting”. Nilofer Merchant: Got a meeting? Take a walk

Blog Post: Transforming decision making meetings

David Gurteen

By David Gurteen How many times have you taken part in a meeting to make a decision about an issue where they have been two factions in the room?

Blog Post: Watch Bowie perfectly predict the internet's impact on music and society 15 years ago.

David Gurteen

The audience is at least as important as who ever is playing.". And in this interview he was as much a philosopher as he was a musician

Blog Post: A Knowledge Cafe for 100 people

David Gurteen

Here you go. Let me know if I can run one for you

Blog Post: Monty Python - Philosophy for two: Good evening, would you care for something to talk about?

David Gurteen

And I have even run my own Intimate Conversations Cafe. But it looks like Monty Python beat us both to it - I guess some 40 years ago or more. Enjoy

Blog Post: Take a Guess: How Many People Have Ever Lived on Earth?

David Gurteen

By David Gurteen Have you ever wondered how many human beings have ever lived on earth? Go on take a guess. And what percentage of those people are alive today? This page on the. Population Reference Bureau website does it's best to make a sound estimate and explains the rationale in some detail.

Blog Post: Caf? Debate

David Gurteen

By David Gurteen I am still working on my online book ( my blook ) and adding to it each day and now have over 150 posts. There is still a huge amount of work to do before I make the content generally available but I am opening up certain posts as I go along for comment and feedback. hope you find it useful.

Blog Post: Gurteen Knowledge Tweets: February 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. The art of questionstorming [link]. Nancy Dixon @nancymdixon asks "Is the Great Transformation On Its Way?" link]. Soft skills are not soft [link].

Blog Post: Are there any more questions?

David Gurteen

By David Gurteen. Johnnie Moore recently blogged that Q&A is not interaction. Nancy Dixon has ranted on A Rant on Are There Any Questions?

Blog Post: The Red Cross Red Crescent Experience of the Randomised Coffee Trials

David Gurteen

The Red Cross Red Crescent have been one of the pioneers to implement them on a global scale. The bottom line: "people loved them".

Blog Post: Gurteen Knowledge Tweets: January 2016

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Why Sweden Is Shifting To A 6-Hour Workday [link]. How Poverty May Change a Child's Brain [link]. Networks are not Communities - networks connect; communities care.

Blog Post: Leave nothing but footprints - don't try to dent the universee

David Gurteen

By David Gurteen Dave Winer says Leave nothing but footprints. I've always wanted to help improve the world, so in many ways I disagree with him but I can see where he is coming from. There is an argument that says the Universe is just OK as it as and could not be any other way and that problems only exist in the human mind. How do you feel

Blog Post: The Dialogic Mindset: Leading Emergent Change in a Complex World

David Gurteen

By David Gurteen If you are interested in how leadership needs to adapt to better cope with our increasingly complex world then this paper from Gervase Bushe and Robert Marshak will be of interest: The Dialogic Mindset: Leading Emergent Change in a Complex World. In it they make seven assumptions about a dialogic mindset for leaders.

Blog Post: Blab Conversations

David Gurteen

By David Gurteen I have been giving a lot of thought on how to run virtual Knowledge Cafés of late and have some thoughts as to how to run them using a series of telephone conference calls but I have also been looking for a. Well I may just have found what I am looking for. It's called Blab. And take a look at Michelle Martins blabs.

Blog Post: Wasted Reception Areas

David Gurteen

By David Gurteen The larger the organization - the larger and more grander the reception area. Huge impressive, impersonal halls of glass, stainless steel and marble. What a waste of space! wish I could recall the name of the law firm I heard about in Germany who transformed their reception area by moving both their library and cafe there.

Blog Post: Gurteen Knowledge Tweets: November 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Is technology killing communities? kmers #km [link]. Is Your Company Encouraging Employees to Share What They Know? link] #KM. link]. Harris survey: 36% of U.S.

Blog Post: We are flipping teaching - how about flipping journalism?

David Gurteen

By David Gurteen We are flipping teaching - how about flipping journalism ? "We're the facilitator of a conversation," instead of "we're speaking for you

Blog Post: What makes a powerful question?

David Gurteen

By David Gurteen In my work on Conversational Leadership I am researching and thinking about conversation and a big part of that work is about the power of questions to trigger meaningful conversations. So the question I have been asking myself is. What makes a powerful question?" There are everyday questions and then there are powerful questions.

Blog Post: Gurteen Knowledge Tweets: September 2015

David Gurteen

By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Telling vs "finding out" in knowledge management [link]. Why you need to build a culture of conversations [link]. Gary Hamel [link]. link].