If in doubt, blame the culture seems to be a golden rule in consultancy and management alike. And of course once blame has been allocated we end up with a visitation from the cultural change specialists with their tool kit of communication plans, key drivers, motivational posters, games and the like. I'll quote from that article. MORE >>

Yesterday I talked briefly about the need for a prepared mind, and a prepared organisation to ensure the fast detection, fast recover, early exploitation capability required in creating the resilient organisation. In those seminars I am exploring this subject in more detail by both teaching and discussion. by the way. Reflections MORE >>

Everything is simpler that you think and at the same time more complex than you can imagine. Goethe. I'm not the first person working in the area of complexity to use the Goethe quote and I am sure i will not be the last. It captures so much of what this subject is about, but also how hard it is to make some of the mental shifts required. MORE >>

David Griffiths indulged in a little head banging this morning , and give he is in the same state of nervous anticipation for the same reason as I , no blame can be attached. His subject is a reaction to the latest KM is dead pronouncement, something I suggested some time ago, although the death throws are taking longer than I anticipated. MORE >>

The Sloan Managment Review recently published a paper on evidence based decision making which is well summarised in the abstract as follows: Many managers think they've committed their organizations to evidence-based decision making - but have instead, without realizing it, committed to decision-based evidence making. Is that all bad? MORE >>